Leading High Impact Virtual Teams

© 2018 NetSpeed Learning Solutions. All rights reserved. 1
Leading High Impact
Virtual Teams
April 19, 2018

About Cynthia Clay
• 25+ years of leadership
development experience
• Author of Great Webinars
• Chief Architect of the Virtual
Leader™ program

Webinar Objectives
• Describe the underlying needs of
virtual team members
• Attend to the issues of relationship,
reliability, results, and recognition
• Leverage key leader behaviors to
gain commitment and high impact
• Learn more about the Virtual
Leader™ program

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Purpose
What do you hope to gain from this
webinar?

Definition

Trends
79% of 1700 knowledge workers reported
working always or frequently in dispersed
teams
*Ferrazzi Greenlight

Trends
20 million American
employees work from
home at least one day
per month

Trends
8 billion
times a day

Virtual Teams

Trends
How have the requirements
for leaders changed over
the past decade?

The Leadership Gap
“Today, only 5% of companies feel they have
strong digital leaders in place.”
2017 Global Human Capital Trends (Deloitte)

Virtual Leadership
Which of these
obstacles to
success have you
seen on your virtual
teams?

Virtual Leadership

19© 2018 NetSpeed Learning Solutions. All rights reserved.
Four Keys to Success

What are the most important needs
of virtual team members?
Virtual Team Needs

• Feel connected, not isolated
• Have clear goals and
expectations
• Receive frequent feedback on
their progress
• Be consulted on issues and
decisions
• Not be micro-managed
• Be recognized for their
contributions
Virtual Team Needs
Virtual team members want to:

Relationship

Relationship
How can you build and maintain strong
relationships on virtual teams?

Relationship
• Meet face-to-face at team kick off
• Hold virtual team retreats
• Build in social interaction to meetings
• Post individual profiles and bios

Reliability

Reliability
What gets in the way of reliability on a
virtual team?

Reliability
• Agree on communication channels and
guidelines
• Clarify and document processes and systems
• Request posted progress updates
• Hold regular team meetings

Results

Results
How do you ensure a focus on achieving
results on a virtual team?

Results
• Establish measurable goals and targets
• Conduct project debriefing meetings
• Hold frequent scheduled calls with individuals
• Address performance issues quickly

Recognition

Recognition
What recognition methods work best in a digital
workplace?
Why is it important to provide ongoing
recognition for remote individuals and teams?

Recognition
• Include appreciation in every conversation
• Encourage peer-to-peer recognition
• Share customer feedback with the entire team
• Build a culture of celebration

“Today, as never before,
organizations do not just
need more strong leaders,
they need a completely
different kind of leader. In
short, organizations need
to build a new breed of
younger, more agile,
‘digital-ready’ leaders.”
2017 Global Human Capital Trends (Deloitte)

1
2
3
5
4
The Power of
Web Conferencing
Running Effective
Virtual Meetings
The Power of Connection
Building Virtual Relationships
The Power of Calibration
Building Accountability
on a Virtual Team
The Power of
Collaboration
Harnessing Individual
and Team Strengths
The Power of Celebration
Recognizing Individual
and Team Results
The Roadmap

• Five, 90-minute web workshops
• Delivered by our virtual trainers
or your virtual trainers
• Combined with NetSpeed Fast
Tracks™ mobile for pre- and
post-class reinforcement
• May be licensed and
customized
Synchronous

Learning Platform
• Reinforce learning
with text,
multimedia, and
social interaction
• Connect with class
blog and comments

Mobile-enabled
• Accessible on any device
• Use mobile device’s voice
recognition to dictate
responses to online
assignments
• Add photos from mobile
device
• Interface similar to
Facebook or Yammer

• Five online topics in a peer-to-
peer learning environment
• Short recorded webinars,
animated video, presentations,
class blog, polls, and quizzes
• Hosted in NetSpeed Fast
Tracks™ mobile
• May be licensed and customized
Asynchronous

Co-branded

Assignments Tracked
• Facilitators may view dashboard
• Individuals may track their own progress

Next Steps
1. Request a preview of program materials
2. Schedule a demonstration of the Virtual
Leader™ and NetSpeed Fast Tracks ™
3. Bring the Virtual Leader ™ to
your organization

Actions and Insights
What actions and insights
do you have from this
webinar?

Virtual Facilitator Course
• Next four-week public course
opens in May 2018
• Delivered privately in any web
conference platform (Adobe,
WebEx, Citrix, etc.)
http://netspeedlearning.com/virtual-learning/facilitation/

Complete Our Survey
• Receive a link to view the recording
and a link to view the slides.
• Receive the new ebook: Rocking the
Digital Workplace
• Download the
Virtual Workplace
infographic.

Leading High Impact Virtual Teams

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