Virtual Leadership: Calibrate, Collaborate and Celebrate

© 2016 NetSpeed Learning Solutions. All rights reserved. 1
Virtual Leadership:
Calibrate, Collaborate and
Celebrate
March 10, 2016

Webinar Objectives
• Apply the C3 model to improve your
managers' abilities to lead virtually
• Respond constructively to meet the
needs of virtual team members
• Bring the Virtual Leader™ program
to your organization

About Cynthia Clay
• 25+ years of experience
• Author of Great Webinars
• Chief Architect of the new Virtual
Leader™ program

Tweet
#virtualleader

Purpose
What do you want to gain from
participating in this webinar?

Definition
A virtual leader manages a team with
individuals who telecommute or work from
other locations.
What role do you play?

Trends
Over the next decade, will
the use of virtual teams:
• Decrease
• Stay the same
• Increase

Who Uses Virtual Teams?
• 46% of organizations polled
• 66% of multi-national organizations
• 80% of organizations with 10,000+
employees
Sources: SHRM and i4CP

Barriers to Success
• Virtual distance
• Incomplete communication
• Lack of reporting systems
• Micro-management
What other barriers might
challenge a virtual leader?

Importance/Skill Gaps
1. Getting virtual team members’ poor
performance back on track
2. Holding virtual team members accountable for
results
3. Coaching with virtual team members to
develop skills
4. Building effective one-to-one
relationships with virtual team members

5. Building strong teamwork with virtual team
members
6. Ensuring work productivity is high with virtual
team members
7. Mediating conflict between virtual team
members
8. Providing ongoing praise or
recognition to virtual team members

9. Celebrating virtual team members’ team and
individual success
10. Ensuring work quality is high with virtual team
members
Source: NetSpeed Learning Solutions
N = 202

Virtual Leader Gaps
Which of these top ten gaps are
true of your virtual leaders?

Obstacles to Success
• Familiarity with project planning software
• Time to build relationships with virtual team
members
• Time to meet frequently with virtual team
members
• Easy access to problem solving
for technology
• Ability to monitor work tasks
and productivity
Source: NetSpeed Learning Solutions
N = 202

Virtual Presence

Create Virtual Presence
How can you create strong virtual presence?

C3 Model
Calibration Collaboration Celebration

C3 Model
Calibrate: To plan or devise something carefully so as to
have a precise use or application.

C3 Model
Collaborate: To labor together.

C3 Model
Celebrate: To praise someone, often publicly.

Virtual Team Member Needs
What do virtual team members need
from you, their virtual leader?

C3 Model

Calibrating Actions
Name one calibrating action you
should take as a virtual leader.

Goal Setting
Is it possible for goal-setting to be collaborative and
motivating on a virtual team?

C3 Model

Collaborative Awareness
Activity Availability Process Perspective Environment

Cognitive Overload
What is the biggest
source of cognitive
overload on your
virtual teams?

Perspective
How confident are you that your virtual team
has developed perspective in:
• Team norms
• Historical background
• Vision of the future
• Shared cultural values

Perspective
Why is developing shared perspective
important to the team’s success?

C3 Model

Theory of Acquired Needs
Source: David McClelland

What is your primary driver?

How might you recognize the results
of each person on your team?

37© 2016 NetSpeed Learning Solutions. All rights reserved.
• Five, 90-minute web workshops
• Delivered by our virtual trainers
or your virtual trainers
• Combined with NetSpeed Fast
Tracks™ mobile for pre- and
post-class reinforcement
• May be licensed and
customized
Synchronous

1
2
3
5
4
The Power of
Web Conferencing
Running Effective
Virtual Meetings
The Power of Connection
Building Virtual Relationships
The Power of Calibration
Building Accountability
on a Virtual Team
The Power of
Collaboration
Harnessing Individual
and Team Strengths
The Power of Celebration
Recognizing Individual
and Team Results
The Roadmap

Learning Platform
• Reinforce learning
with text,
multimedia, and
social interaction
• Connect with class
blog and comments

Mobile-enabled
• Accessible on any device
• Use mobile device’s voice
recognition to dictate
responses to online
assignments
• Add photos from mobile
device
• Interface similar to
Facebook or Yammer

May Be Co-branded

• Five online topics in a peer-to-
peer learning environment
• Short recorded webinars,
animated video, presentations,
class blog, polls, and quizzes
• Hosted in NetSpeed Fast
Tracks™ mobile
• May be licensed and customized
Asynchronous

Co-branded

Assignments Tracked
• Facilitators may view dashboard
• Individuals may track their own progress

Next Steps
1. Request a preview of program materials.
2. Schedule a demonstration of the Virtual
Leader™ and NetSpeed Fast Tracks ™
for other stakeholders.
3. Request a proposal.
4. Bring the Virtual Leader™ to
your organization.

Virtual Facilitator Training

Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Next public VFTC course begins on April 27
• Customized for private delivery in your web
conference platform

Take Action
What will you do now?

• Link to download our white paper
(Mastering the Challenges of
Virtual Leadership).
• Purchase the new Virtual
Leader™ program for your
organization by May 15
(10% discount).
Take Our Survey

Q & A

Virtual Leadership: Calibrate, Collaborate and Celebrate

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