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© 2016 NetSpeed Learning Solutions. All rights reserved. 1
Seven Strategies
to Elevate the Virtual Classroom
© 2016 NetSpeed Learning Solutions. All rights reserved. 2
Webinar Objectives
• Apply 7 strategies to elevate the virtual
classroom
• Ensure your company’s successful transition to
virtual learning
• Leverage best practices for virtual design and
delivery
• Bring the Virtual Facilitator
Trainer Certification (VFTC)
course to your organization.
© 2016 NetSpeed Learning Solutions. All rights reserved. 3
About Cynthia Clay
• 25+ years of talent development
experience
• Author of Great Webinars
• Chief Architect of the Virtual
Facilitator Trainer Certification
program
© 2016 NetSpeed Learning Solutions. All rights reserved. 4
Opening Question
What trends are impacting the way you
develop talent in your organization?
© 2016 NetSpeed Learning Solutions. All rights reserved. 5
Training
• 46% of training is delivered in traditional
classroom setting
• 32% of training is delivered using blended
learning techniques
• 26% of training is completely
online (including VILT)
© 2016 NetSpeed Learning Solutions. All rights reserved. 6
Hopes, Dreams, and Promises
© 2016 NetSpeed Learning Solutions. All rights reserved. 7
Challenges
What has been your
organization’s biggest
challenge in adopting
virtual learning?
© 2016 NetSpeed Learning Solutions. All rights reserved. 8
Seven Strategies
People
Platforms
Practices
© 2016 NetSpeed Learning Solutions. All rights reserved. 9
What can you do to be more
strategic about the people designing
and delivering virtual learning?
© 2016 NetSpeed Learning Solutions. All rights reserved. 10
Strategy #1
Identify competencies for
virtual instructional designers
and facilitators
© 2016 NetSpeed Learning Solutions. All rights reserved. 11
Competency
© 2016 NetSpeed Learning Solutions. All rights reserved. 12
Define “Great”
© 2016 NetSpeed Learning Solutions. All rights reserved. 13
Strategy #1
What is an example of a
specific competency for a
virtual instructional
designer?
For a virtual facilitator?
© 2016 NetSpeed Learning Solutions. All rights reserved. 14
Strategy #2
Ensure all instructional designers and facilitators
are well trained in virtual practices
© 2016 NetSpeed Learning Solutions. All rights reserved. 15
Strategy #2
What is your organization doing to ensure that
people are well-trained in virtual learning
techniques?
© 2016 NetSpeed Learning Solutions. All rights reserved. 16
Strategy #2 Basics
• Facilitators attend hands-on training with
practical application
• Instructional designers know how to use
interaction tools in creative ways
• Both understand how to gain learning transfer
© 2016 NetSpeed Learning Solutions. All rights reserved. 17
Evolving Tools
© 2016 NetSpeed Learning Solutions. All rights reserved. 18
Strategies
People
• Identify competencies for virtual designers and facilitators
• Ensure all virtual designers and facilitators are well-trained
Platforms
• Invest in a robust, flexible web conferencing platform
• Blend synchronous and asynchronous
Practices
• Provide technical support (host/producer)
• Avoid mixing audiences
• Document best practices and provide templates
© 2016 NetSpeed Learning Solutions. All rights reserved. 19
What web conferencing
platform(s) have you
implemented in your
organization?
What’s your best
advice for others
making this decision?
© 2016 NetSpeed Learning Solutions. All rights reserved. 20
Strategy #3
Invest in a robust, flexible web conferencing
platform.
© 2016 NetSpeed Learning Solutions. All rights reserved. 21
Strategy #3
Chat
Polling
Annotation Tools
Emoticons
Web Cameras
Breakout Rooms
File Sharing
Application Sharing
Audio (VOIP and Teleconference)
© 2016 NetSpeed Learning Solutions. All rights reserved. 22
Strategy #3
Layouts
Laboratory
Registration and Reporting
© 2016 NetSpeed Learning Solutions. All rights reserved. 23
Multiple Chats
© 2016 NetSpeed Learning Solutions. All rights reserved. 24
Polls and Chats
© 2016 NetSpeed Learning Solutions. All rights reserved. 25
Linear and Boring
Blah Blah Blah Blah Blah Poll Blah Blah Blah Blah
Chat Blah Blah Blah Blah Blah Chat Blah Blah Blah
Blah Blah Poll Blah Blah Blah Blah Blah Blah Chat
© 2016 NetSpeed Learning Solutions. All rights reserved. 26
Strategy #4
Blend synchronous and asynchronous learning.
© 2016 NetSpeed Learning Solutions. All rights reserved. 27
Strategy #4
What social or collaboration
platforms are you using?
28© 2016 NetSpeed Learning Solutions. All rights reserved.
Collaboration Platform
• Reinforce learning
with text,
multimedia, and
social interaction
• Connect with class
blog and comments
29© 2016 NetSpeed Learning Solutions. All rights reserved.
Mobile-enabled
• Accessible on any device
• Use mobile device’s voice
recognition to dictate
responses to online
assignments
• Add photos from mobile
device
• Interface similar to
Facebook or Yammer
30© 2016 NetSpeed Learning Solutions. All rights reserved.
May Be Co-branded
© 2016 NetSpeed Learning Solutions. All rights reserved. 31
Seven Strategies
People
• Identify competencies for designers and facilitators
• Ensure all designers and facilitators are well-trained
Platforms
• Invest in a robust, flexible web conferencing platform
• Blend synchronous and asynchronous (collaboration tools)
Practices
• Provide technical support (host/producer)
• Avoid mixing audiences
• Document best practices and provide templates
© 2016 NetSpeed Learning Solutions. All rights reserved. 32
Strategy #5
Provide technical support (host/producer) for
every virtual classroom event.
© 2016 NetSpeed Learning Solutions. All rights reserved. 33
Strategy #5
What are the
advantages and
disadvantages of using
a host/producer?
© 2016 NetSpeed Learning Solutions. All rights reserved. 34
Strategy #6
Avoid mixing your audiences (physical and
virtual).
© 2016 NetSpeed Learning Solutions. All rights reserved. 35
Level the playing field
© 2016 NetSpeed Learning Solutions. All rights reserved. 36
Facilitator F2F Virtual
What is the experience of
everyone when you mix
your audiences?
© 2016 NetSpeed Learning Solutions. All rights reserved. 37
Strategy #7
Document best practices and provide templates.
Give us an example of a
documented best
practice for the virtual
classroom?
© 2016 NetSpeed Learning Solutions. All rights reserved. 38
Interact
every
3 to 5
minutes
Use large
font size
(28 pt.+)
Log in
15
minutes
early.
Download our webinar production checklist.
© 2016 NetSpeed Learning Solutions. All rights reserved. 39
Seven Strategies
People
• Identify competencies for designers and facilitators
• Ensure all designers and facilitators are well-trained
Platforms
• Invest in a robust, flexible web conferencing platform
• Blend synchronous and asynchronous (collaboration tools)
Practices
• Provide technical support (host/producer)
• Avoid mixing audiences
• Document best practices and provide templates
© 2016 NetSpeed Learning Solutions. All rights reserved. 40
Insights and Actions
© 2016 NetSpeed Learning Solutions. All rights reserved. 41
Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Public courses offered six times/year
• Customized for private delivery in your web
conference platform
© 2016 NetSpeed Learning Solutions. All rights reserved. 42
Take Our Survey
• Discount Code: $345 off the Virtual Facilitator
Trainer Certification course (September)
• Bring a private VFTC to your organization (15%
discount by October 1)
© 2016 NetSpeed Learning Solutions. All rights reserved. 43
Q & A
cclay@netspeedlearning.com
1-877-517-5271

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Seven Strategies to Elevate the Virtual Classroom

  • 1. © 2016 NetSpeed Learning Solutions. All rights reserved. 1 Seven Strategies to Elevate the Virtual Classroom
  • 2. © 2016 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Apply 7 strategies to elevate the virtual classroom • Ensure your company’s successful transition to virtual learning • Leverage best practices for virtual design and delivery • Bring the Virtual Facilitator Trainer Certification (VFTC) course to your organization.
  • 3. © 2016 NetSpeed Learning Solutions. All rights reserved. 3 About Cynthia Clay • 25+ years of talent development experience • Author of Great Webinars • Chief Architect of the Virtual Facilitator Trainer Certification program
  • 4. © 2016 NetSpeed Learning Solutions. All rights reserved. 4 Opening Question What trends are impacting the way you develop talent in your organization?
  • 5. © 2016 NetSpeed Learning Solutions. All rights reserved. 5 Training • 46% of training is delivered in traditional classroom setting • 32% of training is delivered using blended learning techniques • 26% of training is completely online (including VILT)
  • 6. © 2016 NetSpeed Learning Solutions. All rights reserved. 6 Hopes, Dreams, and Promises
  • 7. © 2016 NetSpeed Learning Solutions. All rights reserved. 7 Challenges What has been your organization’s biggest challenge in adopting virtual learning?
  • 8. © 2016 NetSpeed Learning Solutions. All rights reserved. 8 Seven Strategies People Platforms Practices
  • 9. © 2016 NetSpeed Learning Solutions. All rights reserved. 9 What can you do to be more strategic about the people designing and delivering virtual learning?
  • 10. © 2016 NetSpeed Learning Solutions. All rights reserved. 10 Strategy #1 Identify competencies for virtual instructional designers and facilitators
  • 11. © 2016 NetSpeed Learning Solutions. All rights reserved. 11 Competency
  • 12. © 2016 NetSpeed Learning Solutions. All rights reserved. 12 Define “Great”
  • 13. © 2016 NetSpeed Learning Solutions. All rights reserved. 13 Strategy #1 What is an example of a specific competency for a virtual instructional designer? For a virtual facilitator?
  • 14. © 2016 NetSpeed Learning Solutions. All rights reserved. 14 Strategy #2 Ensure all instructional designers and facilitators are well trained in virtual practices
  • 15. © 2016 NetSpeed Learning Solutions. All rights reserved. 15 Strategy #2 What is your organization doing to ensure that people are well-trained in virtual learning techniques?
  • 16. © 2016 NetSpeed Learning Solutions. All rights reserved. 16 Strategy #2 Basics • Facilitators attend hands-on training with practical application • Instructional designers know how to use interaction tools in creative ways • Both understand how to gain learning transfer
  • 17. © 2016 NetSpeed Learning Solutions. All rights reserved. 17 Evolving Tools
  • 18. © 2016 NetSpeed Learning Solutions. All rights reserved. 18 Strategies People • Identify competencies for virtual designers and facilitators • Ensure all virtual designers and facilitators are well-trained Platforms • Invest in a robust, flexible web conferencing platform • Blend synchronous and asynchronous Practices • Provide technical support (host/producer) • Avoid mixing audiences • Document best practices and provide templates
  • 19. © 2016 NetSpeed Learning Solutions. All rights reserved. 19 What web conferencing platform(s) have you implemented in your organization? What’s your best advice for others making this decision?
  • 20. © 2016 NetSpeed Learning Solutions. All rights reserved. 20 Strategy #3 Invest in a robust, flexible web conferencing platform.
  • 21. © 2016 NetSpeed Learning Solutions. All rights reserved. 21 Strategy #3 Chat Polling Annotation Tools Emoticons Web Cameras Breakout Rooms File Sharing Application Sharing Audio (VOIP and Teleconference)
  • 22. © 2016 NetSpeed Learning Solutions. All rights reserved. 22 Strategy #3 Layouts Laboratory Registration and Reporting
  • 23. © 2016 NetSpeed Learning Solutions. All rights reserved. 23 Multiple Chats
  • 24. © 2016 NetSpeed Learning Solutions. All rights reserved. 24 Polls and Chats
  • 25. © 2016 NetSpeed Learning Solutions. All rights reserved. 25 Linear and Boring Blah Blah Blah Blah Blah Poll Blah Blah Blah Blah Chat Blah Blah Blah Blah Blah Chat Blah Blah Blah Blah Blah Poll Blah Blah Blah Blah Blah Blah Chat
  • 26. © 2016 NetSpeed Learning Solutions. All rights reserved. 26 Strategy #4 Blend synchronous and asynchronous learning.
  • 27. © 2016 NetSpeed Learning Solutions. All rights reserved. 27 Strategy #4 What social or collaboration platforms are you using?
  • 28. 28© 2016 NetSpeed Learning Solutions. All rights reserved. Collaboration Platform • Reinforce learning with text, multimedia, and social interaction • Connect with class blog and comments
  • 29. 29© 2016 NetSpeed Learning Solutions. All rights reserved. Mobile-enabled • Accessible on any device • Use mobile device’s voice recognition to dictate responses to online assignments • Add photos from mobile device • Interface similar to Facebook or Yammer
  • 30. 30© 2016 NetSpeed Learning Solutions. All rights reserved. May Be Co-branded
  • 31. © 2016 NetSpeed Learning Solutions. All rights reserved. 31 Seven Strategies People • Identify competencies for designers and facilitators • Ensure all designers and facilitators are well-trained Platforms • Invest in a robust, flexible web conferencing platform • Blend synchronous and asynchronous (collaboration tools) Practices • Provide technical support (host/producer) • Avoid mixing audiences • Document best practices and provide templates
  • 32. © 2016 NetSpeed Learning Solutions. All rights reserved. 32 Strategy #5 Provide technical support (host/producer) for every virtual classroom event.
  • 33. © 2016 NetSpeed Learning Solutions. All rights reserved. 33 Strategy #5 What are the advantages and disadvantages of using a host/producer?
  • 34. © 2016 NetSpeed Learning Solutions. All rights reserved. 34 Strategy #6 Avoid mixing your audiences (physical and virtual).
  • 35. © 2016 NetSpeed Learning Solutions. All rights reserved. 35 Level the playing field
  • 36. © 2016 NetSpeed Learning Solutions. All rights reserved. 36 Facilitator F2F Virtual What is the experience of everyone when you mix your audiences?
  • 37. © 2016 NetSpeed Learning Solutions. All rights reserved. 37 Strategy #7 Document best practices and provide templates. Give us an example of a documented best practice for the virtual classroom?
  • 38. © 2016 NetSpeed Learning Solutions. All rights reserved. 38 Interact every 3 to 5 minutes Use large font size (28 pt.+) Log in 15 minutes early. Download our webinar production checklist.
  • 39. © 2016 NetSpeed Learning Solutions. All rights reserved. 39 Seven Strategies People • Identify competencies for designers and facilitators • Ensure all designers and facilitators are well-trained Platforms • Invest in a robust, flexible web conferencing platform • Blend synchronous and asynchronous (collaboration tools) Practices • Provide technical support (host/producer) • Avoid mixing audiences • Document best practices and provide templates
  • 40. © 2016 NetSpeed Learning Solutions. All rights reserved. 40 Insights and Actions
  • 41. © 2016 NetSpeed Learning Solutions. All rights reserved. 41 Virtual Facilitator Training • Deep dive, comprehensive course • Focused on virtual design and delivery • Public courses offered six times/year • Customized for private delivery in your web conference platform
  • 42. © 2016 NetSpeed Learning Solutions. All rights reserved. 42 Take Our Survey • Discount Code: $345 off the Virtual Facilitator Trainer Certification course (September) • Bring a private VFTC to your organization (15% discount by October 1)
  • 43. © 2016 NetSpeed Learning Solutions. All rights reserved. 43 Q & A cclay@netspeedlearning.com 1-877-517-5271