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© 2017 NetSpeed Learning Solutions. All rights reserved. 1
Achieving Maximum
Retention
More Brain-based Principles
for the Virtual Classroom
October 12, 2017
© 2017 NetSpeed Learning Solutions. All rights reserved. 2
Webinar Objectives
• Apply six principles from
neuroscience to virtual classroom
designs
• Prepare learners’ brains to receive
and act on new information
• Leverage brain-based practices that
help learners break old habits and
enhance their skills
• Reinforce and extend learning beyond
the virtual classroom to the job
© 2017 NetSpeed Learning Solutions. All rights reserved. 3
Neuroplasticity
• Brains adapt and change
• More connections between neurons = faster
processing speeds
© 2017 NetSpeed Learning Solutions. All rights reserved. 4
Quiz #1
Moving short-term memory to long-term memory
occurs in which region of the brain?
• Amygdala to the neocortex
• Ventral system to the amygdala
• Hippocampus to the neocortex
• Neocortex to the ventral system
© 2017 NetSpeed Learning Solutions. All rights reserved. 5
Quiz #2
How many hours of repetition are required for the
brain to form new synapses?
• < 1 hour
• 1 hour
• 1.5 hours
• 2 hours
• 2.5 hours
• 3 hours
• 4 hours
© 2017 NetSpeed Learning Solutions. All rights reserved. 6
Quiz #3
The amygdala is the brain’s _______________
system?
• Detail
• Reward
• Fear
• Physical functions
© 2017 NetSpeed Learning Solutions. All rights reserved. 7
Quiz #4
The ventral system is the brain’s ___________
system?
• Detail
• Fear
• Physical functions
• Reward
© 2017 NetSpeed Learning Solutions. All rights reserved. 8
Quiz #5
The hippocampus helps us make sense of our….
• Environment (Where am I? What’s important?)
• Emotions (What am I feeling?)
• Safety (What are the threats?)
• Rewards (What will I gain?)
© 2017 NetSpeed Learning Solutions. All rights reserved. 9
Quiz #6
The neocortex (3/4 of the brain) helps us
generalize…
• Human emotions
• Factual information
• Electrical signals
• Kinesthetic learning
© 2017 NetSpeed Learning Solutions. All rights reserved. 10
Expectations Poll
What do you want to know or be able to differently
as a result of participating in this webinar?
© 2017 NetSpeed Learning Solutions. All rights reserved. 11
Learning Process
Learn it
Encode it
Recall it
Apply it
© 2017 NetSpeed Learning Solutions. All rights reserved. 12
Learning Retention
“an ability to retain things in mind; specifically : a
preservation of the aftereffects of experience and
learning that makes recall or recognition possible”
Merriam Webster
© 2017 NetSpeed Learning Solutions. All rights reserved. 13
Brain-based Retention
Prime
the Pump
Chunk
it Down
Mix it Up
Use it
or Lose it
Test
and
Retest
Sleep on it
© 2017 NetSpeed Learning Solutions. All rights reserved. 14
Brain-based Retention
Prime
the Pump
© 2017 NetSpeed Learning Solutions. All rights reserved. 15
Learner Readiness
How do you prepare
participants for the
learning experience?
© 2017 NetSpeed Learning Solutions. All rights reserved. 16
ABCs of Preparation
CognitiveBehaviorAttitude
Positive
Statements
Terminal
Objectives
Knowledge to
be Gained
© 2017 NetSpeed Learning Solutions. All rights reserved. 17
ABCs of Preparation
CognitiveBehaviorAttitude
Welcome Email
or Text
Role Model
Video
Test or Case
Study
© 2017 NetSpeed Learning Solutions. All rights reserved. 18
Brain-based Retention
Prime
the Pump
Chunk
it Down
© 2017 NetSpeed Learning Solutions. All rights reserved. 19
Chunk it Down
What is the ideal length of a content segment?
– 5 minutes
– 10 minutes
– 15 minutes
– 20 minutes
– 25 minutes
© 2017 NetSpeed Learning Solutions. All rights reserved. 20
“Rising Tide was founded by a family affected by autism
in an effort to empower individuals with this diversity by
giving them the tools to be elite car wash professionals.”
Sample Exercise
https://www.youtube.com/watch?v=u7t7_zx6n04
© 2017 NetSpeed Learning Solutions. All rights reserved. 21
What is the most important
takeaway for you as you think
about your team’s motivation?
Motivation
Sample Exercise
© 2017 NetSpeed Learning Solutions. All rights reserved. 22
For many people, work has
little value unless it
contributes to a higher
purpose
Purpose-Driven
Sample Exercise
© 2017 NetSpeed Learning Solutions. All rights reserved. 23
How will you adapt your actions as a virtual leader
to help people understand the purpose of their work?
Understanding Purpose
Sample Exercise
© 2017 NetSpeed Learning Solutions. All rights reserved. 24
In Your Own Words
Reflect on the design and
delivery of the activity we just
completed.
How would that lead to learning
retention and transfer?
© 2017 NetSpeed Learning Solutions. All rights reserved. 25
Brain-based Retention
Prime
the Pump
Chunk
it Down
Mix it Up
© 2017 NetSpeed Learning Solutions. All rights reserved. 26
Mix It Up
What does this
brain-based
principle suggest to
you about how to
design learning for
maximum retention?
© 2017 NetSpeed Learning Solutions. All rights reserved. 27
• Novelty
• Variety
• Mixing
• Spacing
Mix It Up
© 2017 NetSpeed Learning Solutions. All rights reserved. 28
Mix It Up
Increase the creativity and novelty of the
exercises you design for the virtual classroom.
© 2017 NetSpeed Learning Solutions. All rights reserved. 29
Mix It Up
Use a variety of interaction tools:
• Chat
• Polling
• Emoticons
• Annotation/Drawing
• Video and Audio
• Streaming Video
© 2017 NetSpeed Learning Solutions. All rights reserved. 30
15 fast balls
15 curve balls
15 change ups
Mix It Up
Which is better:
Blocked or
Interwoven?
© 2017 NetSpeed Learning Solutions. All rights reserved. 31
Two hours of
repetition to form
new synaptic
connections.
Mix It Up
© 2017 NetSpeed Learning Solutions. All rights reserved. 32
Mix It Up
• Slower progress
• Greater long-term
retention
• More neural connections
Learning two languages:
© 2017 NetSpeed Learning Solutions. All rights reserved. 33
Mix It Up
Fast learning (amygdala)
Short term memory
Degrades over time
Spacing
© 2017 NetSpeed Learning Solutions. All rights reserved. 34
What have you
learned in your own
words?
Mix It Up
© 2017 NetSpeed Learning Solutions. All rights reserved. 35
Brain-based Retention
Prime
the Pump
Chunk
it Down
Mix it UpSleep on it
© 2017 NetSpeed Learning Solutions. All rights reserved. 36
Sleep on it
© 2017 NetSpeed Learning Solutions. All rights reserved. 37
Sleep on it
The waking brain ENCODES memories.
The sleeping brain CONSOLIDATES
memories.
© 2017 NetSpeed Learning Solutions. All rights reserved. 38
Sleep on it
• Allow the brain to consolidate information
• Move it from the hippocampus to the
neocortex.
One hour of slow-wave sleep will:
© 2017 NetSpeed Learning Solutions. All rights reserved. 39
Sleep on it
How can you design virtual programs to
capitalize on the brain-based method of
“sleeping on it?”
© 2017 NetSpeed Learning Solutions. All rights reserved. 40
Reinforcement Tools
Job Aid Card
Electronic Magazine
© 2017 NetSpeed Learning Solutions. All rights reserved. 41
Brain-based Retention
Prime
the Pump
Chunk
it Down
Mix it UpSleep on it
Test
and
Retest
© 2017 NetSpeed Learning Solutions. All rights reserved. 42
Information retrieval
© 2017 NetSpeed Learning Solutions. All rights reserved. 43
How can you make testing FUN?
© 2017 NetSpeed Learning Solutions. All rights reserved. 44
Test and Retest
© 2017 NetSpeed Learning Solutions. All rights reserved. 45
Test and Retest
© 2017 NetSpeed Learning Solutions. All rights reserved. 46
Blazing Coach
© 2017 NetSpeed Learning Solutions. All rights reserved. 47
Time for your Retest!
Test and Retest
© 2017 NetSpeed Learning Solutions. All rights reserved. 48
Brain-based Retention
Prime
the Pump
Chunk
it Down
Mix it UpSleep on it
Test
and
Retest
Use it
or Lose it
49© 2017 NetSpeed Learning Solutions. All rights reserved.
Use it or Lose it
Source: National Training Laboratory Institute for Applied Behavioral Science
Lecture
Reading
Audio/Video
Demonstration
Discussion
Practice by Doing
Teaching Others
Immediate Application On-the-Job
50© 2017 NetSpeed Learning Solutions. All rights reserved.
Use it or Lose it
Create opportunities to apply and report back.
51© 2017 NetSpeed Learning Solutions. All rights reserved.
Use it or Lose it
52© 2017 NetSpeed Learning Solutions. All rights reserved.
Use it or Lose it
Social Collaboration Site (Class Blog)
Name
© 2017 NetSpeed Learning Solutions. All rights reserved. 53
Brain-based Retention
Prime
the Pump
Chunk
it Down
Mix it Up
Use it
or Lose it
Test
and
Retest
Sleep on it
© 2017 NetSpeed Learning Solutions. All rights reserved. 54
Our Programs and Services
• We license programs that leverage brain-
based principles to:
– Develop the skills of virtual leaders
– Prepare emerging leaders for frontline
management
– Manage conflict and difficult co-workers
– Deliver dazzling customer service to clients
© 2017 NetSpeed Learning Solutions. All rights reserved. 55
Our Programs and Services
• We partner with clients to design virtual
and blended programs that capitalize on
brain-based learning principles
© 2017 NetSpeed Learning Solutions. All rights reserved. 56
Our Programs and Services
• We develop the skills of virtual trainers,
facilitators, and designers
© 2017 NetSpeed Learning Solutions. All rights reserved. 57
Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Public courses offered six times/year
• Customized for private delivery in your web
conference platform
© 2017 NetSpeed Learning Solutions. All rights reserved. 58
Action Planning
What will
you do
now?
59
Thank You!

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Achieving Maximum Retention: More Brain-Based Principles

  • 1. © 2017 NetSpeed Learning Solutions. All rights reserved. 1 Achieving Maximum Retention More Brain-based Principles for the Virtual Classroom October 12, 2017
  • 2. © 2017 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Apply six principles from neuroscience to virtual classroom designs • Prepare learners’ brains to receive and act on new information • Leverage brain-based practices that help learners break old habits and enhance their skills • Reinforce and extend learning beyond the virtual classroom to the job
  • 3. © 2017 NetSpeed Learning Solutions. All rights reserved. 3 Neuroplasticity • Brains adapt and change • More connections between neurons = faster processing speeds
  • 4. © 2017 NetSpeed Learning Solutions. All rights reserved. 4 Quiz #1 Moving short-term memory to long-term memory occurs in which region of the brain? • Amygdala to the neocortex • Ventral system to the amygdala • Hippocampus to the neocortex • Neocortex to the ventral system
  • 5. © 2017 NetSpeed Learning Solutions. All rights reserved. 5 Quiz #2 How many hours of repetition are required for the brain to form new synapses? • < 1 hour • 1 hour • 1.5 hours • 2 hours • 2.5 hours • 3 hours • 4 hours
  • 6. © 2017 NetSpeed Learning Solutions. All rights reserved. 6 Quiz #3 The amygdala is the brain’s _______________ system? • Detail • Reward • Fear • Physical functions
  • 7. © 2017 NetSpeed Learning Solutions. All rights reserved. 7 Quiz #4 The ventral system is the brain’s ___________ system? • Detail • Fear • Physical functions • Reward
  • 8. © 2017 NetSpeed Learning Solutions. All rights reserved. 8 Quiz #5 The hippocampus helps us make sense of our…. • Environment (Where am I? What’s important?) • Emotions (What am I feeling?) • Safety (What are the threats?) • Rewards (What will I gain?)
  • 9. © 2017 NetSpeed Learning Solutions. All rights reserved. 9 Quiz #6 The neocortex (3/4 of the brain) helps us generalize… • Human emotions • Factual information • Electrical signals • Kinesthetic learning
  • 10. © 2017 NetSpeed Learning Solutions. All rights reserved. 10 Expectations Poll What do you want to know or be able to differently as a result of participating in this webinar?
  • 11. © 2017 NetSpeed Learning Solutions. All rights reserved. 11 Learning Process Learn it Encode it Recall it Apply it
  • 12. © 2017 NetSpeed Learning Solutions. All rights reserved. 12 Learning Retention “an ability to retain things in mind; specifically : a preservation of the aftereffects of experience and learning that makes recall or recognition possible” Merriam Webster
  • 13. © 2017 NetSpeed Learning Solutions. All rights reserved. 13 Brain-based Retention Prime the Pump Chunk it Down Mix it Up Use it or Lose it Test and Retest Sleep on it
  • 14. © 2017 NetSpeed Learning Solutions. All rights reserved. 14 Brain-based Retention Prime the Pump
  • 15. © 2017 NetSpeed Learning Solutions. All rights reserved. 15 Learner Readiness How do you prepare participants for the learning experience?
  • 16. © 2017 NetSpeed Learning Solutions. All rights reserved. 16 ABCs of Preparation CognitiveBehaviorAttitude Positive Statements Terminal Objectives Knowledge to be Gained
  • 17. © 2017 NetSpeed Learning Solutions. All rights reserved. 17 ABCs of Preparation CognitiveBehaviorAttitude Welcome Email or Text Role Model Video Test or Case Study
  • 18. © 2017 NetSpeed Learning Solutions. All rights reserved. 18 Brain-based Retention Prime the Pump Chunk it Down
  • 19. © 2017 NetSpeed Learning Solutions. All rights reserved. 19 Chunk it Down What is the ideal length of a content segment? – 5 minutes – 10 minutes – 15 minutes – 20 minutes – 25 minutes
  • 20. © 2017 NetSpeed Learning Solutions. All rights reserved. 20 “Rising Tide was founded by a family affected by autism in an effort to empower individuals with this diversity by giving them the tools to be elite car wash professionals.” Sample Exercise https://www.youtube.com/watch?v=u7t7_zx6n04
  • 21. © 2017 NetSpeed Learning Solutions. All rights reserved. 21 What is the most important takeaway for you as you think about your team’s motivation? Motivation Sample Exercise
  • 22. © 2017 NetSpeed Learning Solutions. All rights reserved. 22 For many people, work has little value unless it contributes to a higher purpose Purpose-Driven Sample Exercise
  • 23. © 2017 NetSpeed Learning Solutions. All rights reserved. 23 How will you adapt your actions as a virtual leader to help people understand the purpose of their work? Understanding Purpose Sample Exercise
  • 24. © 2017 NetSpeed Learning Solutions. All rights reserved. 24 In Your Own Words Reflect on the design and delivery of the activity we just completed. How would that lead to learning retention and transfer?
  • 25. © 2017 NetSpeed Learning Solutions. All rights reserved. 25 Brain-based Retention Prime the Pump Chunk it Down Mix it Up
  • 26. © 2017 NetSpeed Learning Solutions. All rights reserved. 26 Mix It Up What does this brain-based principle suggest to you about how to design learning for maximum retention?
  • 27. © 2017 NetSpeed Learning Solutions. All rights reserved. 27 • Novelty • Variety • Mixing • Spacing Mix It Up
  • 28. © 2017 NetSpeed Learning Solutions. All rights reserved. 28 Mix It Up Increase the creativity and novelty of the exercises you design for the virtual classroom.
  • 29. © 2017 NetSpeed Learning Solutions. All rights reserved. 29 Mix It Up Use a variety of interaction tools: • Chat • Polling • Emoticons • Annotation/Drawing • Video and Audio • Streaming Video
  • 30. © 2017 NetSpeed Learning Solutions. All rights reserved. 30 15 fast balls 15 curve balls 15 change ups Mix It Up Which is better: Blocked or Interwoven?
  • 31. © 2017 NetSpeed Learning Solutions. All rights reserved. 31 Two hours of repetition to form new synaptic connections. Mix It Up
  • 32. © 2017 NetSpeed Learning Solutions. All rights reserved. 32 Mix It Up • Slower progress • Greater long-term retention • More neural connections Learning two languages:
  • 33. © 2017 NetSpeed Learning Solutions. All rights reserved. 33 Mix It Up Fast learning (amygdala) Short term memory Degrades over time Spacing
  • 34. © 2017 NetSpeed Learning Solutions. All rights reserved. 34 What have you learned in your own words? Mix It Up
  • 35. © 2017 NetSpeed Learning Solutions. All rights reserved. 35 Brain-based Retention Prime the Pump Chunk it Down Mix it UpSleep on it
  • 36. © 2017 NetSpeed Learning Solutions. All rights reserved. 36 Sleep on it
  • 37. © 2017 NetSpeed Learning Solutions. All rights reserved. 37 Sleep on it The waking brain ENCODES memories. The sleeping brain CONSOLIDATES memories.
  • 38. © 2017 NetSpeed Learning Solutions. All rights reserved. 38 Sleep on it • Allow the brain to consolidate information • Move it from the hippocampus to the neocortex. One hour of slow-wave sleep will:
  • 39. © 2017 NetSpeed Learning Solutions. All rights reserved. 39 Sleep on it How can you design virtual programs to capitalize on the brain-based method of “sleeping on it?”
  • 40. © 2017 NetSpeed Learning Solutions. All rights reserved. 40 Reinforcement Tools Job Aid Card Electronic Magazine
  • 41. © 2017 NetSpeed Learning Solutions. All rights reserved. 41 Brain-based Retention Prime the Pump Chunk it Down Mix it UpSleep on it Test and Retest
  • 42. © 2017 NetSpeed Learning Solutions. All rights reserved. 42 Information retrieval
  • 43. © 2017 NetSpeed Learning Solutions. All rights reserved. 43 How can you make testing FUN?
  • 44. © 2017 NetSpeed Learning Solutions. All rights reserved. 44 Test and Retest
  • 45. © 2017 NetSpeed Learning Solutions. All rights reserved. 45 Test and Retest
  • 46. © 2017 NetSpeed Learning Solutions. All rights reserved. 46 Blazing Coach
  • 47. © 2017 NetSpeed Learning Solutions. All rights reserved. 47 Time for your Retest! Test and Retest
  • 48. © 2017 NetSpeed Learning Solutions. All rights reserved. 48 Brain-based Retention Prime the Pump Chunk it Down Mix it UpSleep on it Test and Retest Use it or Lose it
  • 49. 49© 2017 NetSpeed Learning Solutions. All rights reserved. Use it or Lose it Source: National Training Laboratory Institute for Applied Behavioral Science Lecture Reading Audio/Video Demonstration Discussion Practice by Doing Teaching Others Immediate Application On-the-Job
  • 50. 50© 2017 NetSpeed Learning Solutions. All rights reserved. Use it or Lose it Create opportunities to apply and report back.
  • 51. 51© 2017 NetSpeed Learning Solutions. All rights reserved. Use it or Lose it
  • 52. 52© 2017 NetSpeed Learning Solutions. All rights reserved. Use it or Lose it Social Collaboration Site (Class Blog) Name
  • 53. © 2017 NetSpeed Learning Solutions. All rights reserved. 53 Brain-based Retention Prime the Pump Chunk it Down Mix it Up Use it or Lose it Test and Retest Sleep on it
  • 54. © 2017 NetSpeed Learning Solutions. All rights reserved. 54 Our Programs and Services • We license programs that leverage brain- based principles to: – Develop the skills of virtual leaders – Prepare emerging leaders for frontline management – Manage conflict and difficult co-workers – Deliver dazzling customer service to clients
  • 55. © 2017 NetSpeed Learning Solutions. All rights reserved. 55 Our Programs and Services • We partner with clients to design virtual and blended programs that capitalize on brain-based learning principles
  • 56. © 2017 NetSpeed Learning Solutions. All rights reserved. 56 Our Programs and Services • We develop the skills of virtual trainers, facilitators, and designers
  • 57. © 2017 NetSpeed Learning Solutions. All rights reserved. 57 Virtual Facilitator Training • Deep dive, comprehensive course • Focused on virtual design and delivery • Public courses offered six times/year • Customized for private delivery in your web conference platform
  • 58. © 2017 NetSpeed Learning Solutions. All rights reserved. 58 Action Planning What will you do now?