The Art of Planning and Writing Specifications and Requirements Thomas Tanel
One of the most difficult tasks that purchasers face is converting user or internal customer needs to new specifications and requirements. For most, it’s easier said than done, while others simply dread the thought of constructing a Statement of Work. Failure to develop a properly defined scope of work, specification, or requirement may mean the solicitation will need to be abandoned and repeated with corrections. Purchasers who are involved in putting together specifications, requirements, or SOWs need to be aware that it is worth the investment, time, and effort to create a high quality outcome. Thus, it is important that purchasers understand the importance of good specifications and requirements, as well as their contractual and practical significance.
This presentation will offer you practical techniques, tools, and process methods for constructing effective specifications, requirements, and SOWs.
Key areas of focus that will be discussed in this workshop are:
Internal customer or user needs
The importance of a scope of work
SOWs and work requirements
The Statement of Work
Writing specifications and requirements
It is an invitation from the owner to the contractor to execute some work at specified cost in specified time.
It is published in the form of tender notice in news papers, notice boards, gussets, etc. According to the cost of works.
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Bid Management PowerPoint Presentation Slides and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of thirty four slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. http://bit.ly/33wwQid
The Art of Planning and Writing Specifications and Requirements Thomas Tanel
One of the most difficult tasks that purchasers face is converting user or internal customer needs to new specifications and requirements. For most, it’s easier said than done, while others simply dread the thought of constructing a Statement of Work. Failure to develop a properly defined scope of work, specification, or requirement may mean the solicitation will need to be abandoned and repeated with corrections. Purchasers who are involved in putting together specifications, requirements, or SOWs need to be aware that it is worth the investment, time, and effort to create a high quality outcome. Thus, it is important that purchasers understand the importance of good specifications and requirements, as well as their contractual and practical significance.
This presentation will offer you practical techniques, tools, and process methods for constructing effective specifications, requirements, and SOWs.
Key areas of focus that will be discussed in this workshop are:
Internal customer or user needs
The importance of a scope of work
SOWs and work requirements
The Statement of Work
Writing specifications and requirements
It is an invitation from the owner to the contractor to execute some work at specified cost in specified time.
It is published in the form of tender notice in news papers, notice boards, gussets, etc. According to the cost of works.
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Bid Management PowerPoint Presentation Slides and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of thirty four slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. http://bit.ly/33wwQid
In today's highly competitive market environment, products that fully respond to customer expectations must be designed for survival and growth of the company. Therefore, defining and analyzing customer expectations is an important issue. In recent years, one of the most commonly used and effective methods for resolving the issue is Quality Function Deployment (QFD). As a customer-oriented approach that reflects consumer expectations, QFD provides the planning/improvement of the process by taking advantage of this information. In this study, the QFD method was used to identify and analyze the expectations of students enrolled in a language school. First, data related to student expectations were received. House of quality was established and evaluated, and as a result of the study, managers were informed that the teaching techniques practised by the teachers and equipment of the school should be developed by adopting a new trend. In the account. Based on these results, administrators are advised to improve the student's satisfaction. This study provides key researchers and decision makers working on the QFD approach and its programs in the education sector.
Methods and Techniques to Improve the Design of Cell Phones Using Quality Fun...Prathamesh Mohite
With the advancement of technology the world is becoming increasingly interconnected, both
economically and socially. Over the years there has been a significant increase in the percentage of people
accessing the internet and using a mobile phone. The quality of mobile services and the smartphones is
ultimately judged on the basis of one key factor that is, customer satisfaction. This is particularly true in case of
third or fourth generation connectivity. For this purpose we make use of QFD to acquire and analyse the
voice of customer (VOC) and then transform it into product requirements and quality assurance measures
throughout the design, build, test, commercialisation and even product retirement process. In this paper we
have presented an example to illustrate the use of QFD in the process of designing a smartphone based on
customer reviews and their requirements.
Detail explanation about the HOQ ( House of quality ) concept in engineering ...Nt Arvind
while designing a new marketing based or feasibility product we have to look a proper understanding about the concepts of engineering design concepts
House of quality is also known as Quality function deployment
In today's highly competitive market environment, products that fully respond to customer expectations must be designed for survival and growth of the company. Therefore, defining and analyzing customer expectations is an important issue. In recent years, one of the most commonly used and effective methods for resolving the issue is Quality Function Deployment (QFD). As a customer-oriented approach that reflects consumer expectations, QFD provides the planning/improvement of the process by taking advantage of this information. In this study, the QFD method was used to identify and analyze the expectations of students enrolled in a language school. First, data related to student expectations were received. House of quality was established and evaluated, and as a result of the study, managers were informed that the teaching techniques practised by the teachers and equipment of the school should be developed by adopting a new trend. In the account. Based on these results, administrators are advised to improve the student's satisfaction. This study provides key researchers and decision makers working on the QFD approach and its programs in the education sector.
Methods and Techniques to Improve the Design of Cell Phones Using Quality Fun...Prathamesh Mohite
With the advancement of technology the world is becoming increasingly interconnected, both
economically and socially. Over the years there has been a significant increase in the percentage of people
accessing the internet and using a mobile phone. The quality of mobile services and the smartphones is
ultimately judged on the basis of one key factor that is, customer satisfaction. This is particularly true in case of
third or fourth generation connectivity. For this purpose we make use of QFD to acquire and analyse the
voice of customer (VOC) and then transform it into product requirements and quality assurance measures
throughout the design, build, test, commercialisation and even product retirement process. In this paper we
have presented an example to illustrate the use of QFD in the process of designing a smartphone based on
customer reviews and their requirements.
Detail explanation about the HOQ ( House of quality ) concept in engineering ...Nt Arvind
while designing a new marketing based or feasibility product we have to look a proper understanding about the concepts of engineering design concepts
House of quality is also known as Quality function deployment
Mike Filchock's powerpoint slides from his presentation at Fayette County's Exporting 101 Seminar. Mike is with SunTrust Bank's Global Trade Solutions Department.
INCOTERMS are a set of three-letter standard trade terms used worldwide in international and domestic contracts for the sale of goods. Learn their definitions and how they are used. AFC International can help you import your goods bound for the U.S. quick and easy. Visit http://www.afcinternationalllc.com/ to get started.
PVD Project Control Best Practices for Large ProjectsJeremie Averous
Discover key best practices of Project Control that are specific to Large, Complex Projects. This presentation summarizes key learning points and practices from several years on consulting.
Project Value Delivery is a leading global consultancy focusing on Large Complex Projects: "We Empower Organizations to be Reliably Successful in Large, Complex Projects"
COMPARATIVE STUDY OF VARIOUS INCOTERMS USED IN SALE-PURCHASE CONTRACTS [MAY 2...Fahad Mahmud Mirza
INCOTERMS (International Commercial Terms) are the Trade terms, published by the International Chamber of Commerce (ICC). These terms are commonly used in international contracts and are of the principle to lay down the rules to characterize the role and the compulsions (both financial and legal responsibilities) between the Sellers and the Buyers, involved in an international commercial transaction involving carriage of merchandise, globally from one place to another. The paper discusses the proportional responsibilities and liable obligations on the Seller and the Buyer under INCOTERMS groups and statements, and how effective the terms can play their role on making the trade communication of legalities easier.
This presentation summarises some practical aspects of Incoterms 2010.
It was given at a PricewaterhouseCoopers and Irish Exporters Association customs and trade seminar held in Cork, Ireland on 23 February 2011.
Goods mean:
Objects of every kind.
Commodities, raw materials, manufactured products and equipment, industrial plants.
Objects in solid, liquid or gaseous form and electricity.
Services incidental to the supply of goods (less than the value of goods).
•Over 10 years of professional experience, as expert procurement professional, inventory controlling, and overseas operation.
•Participated in developing tender and contract policies according to Abu Dhabi procurement regulations 2008, Article NO.6 to improve business performance and cut cost.
•Involved in Re-engineering Procurement Process and Procedures.
•Manage multiple projects, and budget controlling.
•Suppliers sourcing & negotiation skills. Contracts performance evaluation & raw material planning.
•High potential communication and analytic skills.
How to Perfectly Construct an RFP in 8 StepsThe RFP (request for.docxpooleavelina
How to Perfectly Construct an RFP in 8 Steps
The RFP (request for proposal) is a document that describes project specific requirements and expectations to suppliers with the aim of getting proposed solutions from qualified companies or vendors. The document is helpful for suppliers to establish joint understanding of requirements for a project. The details of RFP depend on scope of the project (Wilkinson & Thorson, 1998). It might involve specific services, products, or outline the expected use of technology and the requirements for project implementation. This means that RFP should be well-conceived, concise, and well-written to attract good vendors. A poorly written RFP attract unsuitable vendors for the project. Ambiguous requirements prevent the qualified candidates from bidding properly. The RFP detail aspects of proposed requirement and what is expected of vendor in meeting the requirement. The final proposal and RFP when agreed become statement of work for contract (Wilkinson & Thorson, 1998). Let’s begin exploring how an RFP is constructed.
Calonico. S (2018) Kumulos.
1. Define company overview
This section of RFP helps managers contextualize decisions made in the project by considering whether they will be able to provide your company’s specific field with the appropriate material and/or services. It captures information about the organization, what it does and what it is currently doing. Further, the section should culture the uniqueness of the company. The company overview should tell reader about the company values. By describing the value, you are likely to get an organization which has value fit for processes and goals. It defines the reason for writing the RFP. When writing the RFP you are required to introduce the product, the requirements for the product, and the summary of the main points of your request. When defining the company overview, you must also consider including important details to support your request such as customers, clients, and revenue which will be used to raise capital, understand the competitors, and customers’ segments.
Mypcot. Company Overview
2. Define the project scope
The introduction section includes explanation of response evaluated. The section tells vendors what is expected, what the company wants, giving timetable for implementation, showing where the company wants to improve, changes predicated in the project, and specify deliverables.
Pmlinks. Project Management 101 – Project Scope
This section reminds the reader of the reason behind your company writing out the RFP. For instance, reason for introduction of new product or brand re-design. The scope shows what the project will solve and how the problem will be solved and the goals o ...
CONTEMPORARY PROJECT MANAGEMENT, 4ETimothy J. KloppenborgVit.docxaidaclewer
CONTEMPORARY PROJECT MANAGEMENT, 4E
Timothy J. Kloppenborg
Vittal Anantatmula
Kathryn N. Wells
‹#›
Project Supply Chain Management
Chapter 13
‹#›
Chapter 13 Core Objectives:
Identify the role of supply chain management in project management and its importance for ensuring project success.
Describe how to plan, conduct, & control project procurements.
Chapter 13 Technical Objectives:
Describe the various formats for supply contracts and when each is appropriate.
Given a project situation, determine which activities, supplies, or services should be purchased; create bid documents; determine criteria you would use to select a seller; & determine which type of contract you would use.
Chapter 13 Behavioral Objectives:
Explain how to use the contemporary approach to project partnering and collaboration.
Super Absorbent Polymer Turf (SAPTURF)
“The SAPTURF project required a strong team. Successful commercialization of IP is a long shot, so room for project management error is slim. I realized I would need to compensate for lack of in-house resources. Lack of in-house resources is an advantage! I was free to look for the best resources…”
Chris Tetrault, owner and founder, SAPTURF
6
Introduction to Project Supply Chain Management
Inter-organizational purchasing-related issues supply chain management
A supply chain consists of all parties involved in fulfilling a customer request
Integrating SCM into PM can significantly enhance the effectiveness of project management
Introduction to Project Supply Chain Management
Integration of related functions to acquire needed products and services
Purchasing
Supply management
Procurement
Project Supply Chain Management
A system approach to managing flows of physical products, information, & funds from suppliers and producers, through resellers the project organization for creating customer satisfaction
SCM Components
Make-or-buy decision
Contract types
Collaboration and cooperation
System integration
Make-or-buy decisions – deciding whether to make something in-house or purchase it from a vendor
SCM Factors
The importance of SCM to general project management depends on a number of factors:
Value of outsourced products/services relative to value of the project
The timing of the work being purchased
Capability of the project team
Role of the outsourced work in the entire project
Number of suppliers required
Structure of the procurement supply chain
SCM Decisions
Distribution network configuration
Inventory control in supply chain
Logistics
Supply contracts
Distribution strategies
Supply chain integration & strategic partnering
Outsourcing & procurement strategies
Product design
Information technology & decision-support systems
Matching internal inadequacies with external experience
Project Procurement Management Processes
Plan Procurement Management
Conduct Procurements
Control Procurements
Plan Procurement Management
Plan for purchasing and acquisition
Complete most of pr.
The International Journal of Engineering and Science (The IJES)theijes
The International Journal of Engineering & Science is aimed at providing a platform for researchers, engineers, scientists, or educators to publish their original research results, to exchange new ideas, to disseminate information in innovative designs, engineering experiences and technological skills. It is also the Journal's objective to promote engineering and technology education. All papers submitted to the Journal will be blind peer-reviewed. Only original articles will be published.
The papers for publication in The International Journal of Engineering& Science are selected through rigorous peer reviews to ensure originality, timeliness, relevance, and readability.
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For more detailed information on delivering micro-credentials in TVET, visit this https://tvettrainer.com/delivering-micro-credentials-in-tvet/
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Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Goods Procurement
1. Procurement of Goods
1
Er. Satya Narayan Shah
B.Sc. In Mechanical Engineering (India)
MS in Manufacturing Engineering & Management (UK)
Email: September 20, 2014 er.snshah@gmail.com
3. “Goods”
(public procurement context)
Goods mean:
Objects of every kind.
Commodities, raw materials,
manufactured products and equipment,
industrial plants.
Objects in solid, liquid or gaseous form
and electricity.
Services incidental to the supply of goods
(less than the value of goods).
3
4. HOW DOES GOODS
PROCUREMENT DIFFER FROM
OTHERS ?
Goods are produced elsewhere; Dependent on the
manufacturers
Quality assurance, Manufacturer’s assurance plan,
specifications
Warrantee/ Guarantee
Mostly, payment is done indirect; through bank or
third party
More dependent on the documentary evidences
Rely on third party
Installation, Inspection, Testing and commissioning.
Trainings
Need Assessment 4
5. Ask challenging questions:
what is the procurement aiming to
achieve?
do we really need to purchase?
do we need it to this specification?
what happens to the product at the end-of-
life?
how does this procurement impact upon
our (environmental/ social) objectives
and policies?
6. Contract types
PPR Schedule-3, (Relating to Sub-rule (1) of Rule 21)
(For Goods and Other Services Procurement)
Contract for supply of specific goods.
Framework Contract or unit rate contract.
Multi year contract.
Contract for design, supply and erect.
Turn key contracts. -(design, procurement
of all inputs, erection at site, commissioning,
testing and even operation for an initial
period)
Er. Satya Narayan Shah 6
7. Other Methods of Procurement
PPA 28
Two-Stage Bidding: Where the preparation of
complete technical specifications in advance is
undesirable or impractical.
First stage
unpriced technical proposal on the basis of a
conceptual design or performance specifications are
invited
subject to technical as well as commercial
clarifications and adjustments to be followed by
amended bidding documents
Second Stage
submission of final technical proposal and priced bids
Er. Satya Narayan Shah 7
9. Bidding Documents
Purpose:
Equal Information to ALL Bidders
What is to be Procured
Technical Requirements
How to Prepare a RESPONSIVE
BID
Evaluation Criteria
Form of Contract
10. Standard Bid Document (Goods)
• Invitation for Bids
• PART 1 – Bidding Procedures
– Section I. Instructions to Bidders
– Section II. Bid Data Sheet
– Section III. Evaluation and Qualification
Criteria
– Section IV. Bidding Forms (Bidder's Information
Form, Joint Venture Information Form , Financial Situation
Form, Average Annual Turnover Form, Financial
Resources Form, Pending Litigation Form, Specific
Experience Form, Bid Security, Manufacturer’s
Authorization Letter, Price Schedule For Goods)
10
11. Standard Bid Document (Goods)
• PART 2 – Supply Requirements
– Section V. Schedule of Supply (List of Goods and
Delivery Schedule, List of Related Services and
Completion Schedule, Technical Specifications, Drawings,
Inspections and Tests)
• PART 3 – Conditions of Contract and
Contract Forms
– Section VI. General Conditions of Contract
– Section VII. Special Conditions of Contract
– Section VIII. Contract Forms (Letter of Intent,
Letter of Acceptance, Agreement Form,
Performance Security, Advance Payment Security
• PART 4 – APPENDICES 11
12. Bidding documents
Impact of poorly drafted documents:
Complaints from Bidders
Selection of Poorly Qualified Firm
Delays in Project Implementation
Delays in Disbursements
Lack of Credibility of Institutions
Mis-procurement
Claims and Disputes
13. PROCUREMENT
The most important
tool to achieve goal
of Purchasing is the
SPECIFICATION.
15. Specification
Specifications help to avoid lengthy description
in the Bill of Quantities.
They guide Bidders about the clients intended
quality requirements and to arrive them at fair
price.
It is clear and concise description of materials
and workmanship.
If required the specification is attached with
proper drawings and other related documents
15
16. Specification
Specification is a part of contract documents limiting
and describing the risks and responsibilities.
Formation of contractual obligations as to what
exactly the clients want.
Helps the supervisors and commissioning and testing
team.
It provides basis for dialogue between the Contractor
and the Engineer to agree or disagree for quality of
materials and works.
Clear specifications will result in less Claims,
Disputes and Litigation problems
They should be non-discriminatory.
16
17. HOW SPECIFICATIONS AFFECT PROCUREMENT PROCESS
EFFECT ON: POORLY WRITTEN: WELL WRITTEN:
NUMBER OF BIDDERS Overly broad or restrictive Complete, clear concise
specifications. specifications.
Deter potential bidders. Attract MANY AND
Increase costs. QUALIFIED bidders.
Decrease chance of
desired results.
EVALUATION Easily misinterpreted. SHARP SPECIFIC
PROCESS/PROTESTS Open to challenge and CRITERIA
protest by unsuccessful Easier to evaluate.
bidders. Minimizes possibility of
protests.
BIDDER RISK Unreasonable requirements Reasonable requirements
higher risk and higher costs. lower assumption of risk
by bidders.
TYPE OF CONTRACT Uncertain amount of effort Well defined effort leads
leads to cost reimbursement to a firm fixed price
contract. contract.
ADMINISTRATION OF Unclear inaccurate specifications Well defined specifications
CONTRACT lead to management problems. lead to more control and
easier administration. 17
19. A GOOD SPECIFICATION SHOULD BE
1. Simple, consistent and exact, but not so specific that a loophole will
allow a bidder to evade any of the provisions and thereby take
advantage of his competitors or the buyer.
2. Identified, when possible, with some brand specification already on
the market. (Custom goods are expensive).
3. Capable of being checked. It should describe the method of
checking which will govern acceptance or rejection. A specification
which cannot be checked is of little value and only confusion will
result.
4. Reasonable in its tolerance. Unnecessary precision is expensive.
5. As fair to the seller as possible.
6. Capable of being met by several bidders for the sake of competition.
7. Clear and Up-to-Date. Misunderstanding can be expensive.
8. Flexible, inflexible specifications defeat progress. Invite vendors to
suggest cost saving alternatives or substitutes.
20. KEY WORDS
The inappropriate use of key words in your
specification could have disastrous results if the
supplier is not sure what you are requiring and what
you would like to have. Remember, suppliers, in
order to be competitive, will almost always provide
the least expensive product to you. If you say “may”
rather than “will” in the text of your specification, it
could mean one thing to one supplier and another to
the end user.
Use “shall” or “will” where ever a
specification expresses a requirement.
Use “should” or “may” to express non-mandatory
provisions.
21. MEASUREMENTS
Dimensions, gauges, capacities, size designations,
volume or temperatures should be specified in
accordance with established precedent and trade
practice for the particular commodity or service you
are attempting to purchase. Review the document
after completed and:
1. Make every effort to replace words with numbers.
Whenever you go from words to numbers,
communication relating to quantity or quality is
enhanced.
2. Tolerances should be specified where applicable.
3. The use of “minimum” and “maximum” should be
used wherever practical.
22. FIGURES AND TABLES, GRADES, CLASSES,
TYPES, COMPOSITIONS, ETC.
The use of figures, illustrations, tables and graphs, etc. should be maximized. It
describes the item(s) more clearly and accurately than you can in text. Tables show
relationships more clearly than text. Figures and tables should have titles and parts
clearly identified and should be numbered consecutively throughout the
specifications.
The use of grades, classes and types should be in accordance with established
precedence and trade practices for the type of equipment, materials or supplies you
are bidding. For the purpose of preparing specifications, type grade, class and
compositions are defined as follows:
Type: This term applies differences in design, model, shape, etc. of the items.
Class: This term implies differences in mechanical or other characteristics of items
which do not constitute a difference in quality or grade.
Grade: This term implies differences in quality of a commodity. When practicable, the
first grade of a commodity should be the highest or best grade.
Composition: This term is used to classify commodities which are differentiated
strictly by their respective chemical compositions.
Other Classifications: Other classifications, such as form, weight, size, power
supply, temperature rating, condition, insulation, etc. suitable for reference for the
applicable equipment or commodity item may be used.
23. WRITING HINTS
Writing Style: Exposition is concerned primarily with the communication
of ideas in a form that the reader can understand. It aims to: Save the
readers time, eliminate confusion, and help the reader gain ideas quickly
and easily.
Active Voice is Preferred: Active voice is the most simple and direct way
to make statements. Action is expressed directly, more vigorously, and
makes the sentence more concise. Readers prefer the active voice because
it is more: Direct, interesting and descriptive.
Choosing the Right Word: You can make your meaning more clear by
using shorter words. Shorter, more direct words get to the point, are
clear-cut, and distinctive. For example: activate, expedite, initiate,
nevertheless, prioritize and erroneous.
Write Clear Using Shorter Phrases: Do not use long phrases when it is
not necessary. For example: a great number of times (many), at regular
intervals(every), make contact with(call).
24. Preparation of Specification
Before writing the specification the requirements
should be clearly worked out.
Requirements are often classified as;
• 'Mandatory' - essential requirements that suppliers
must meet
• 'Desirable' - requirements that whilst bringing
benefits are not essential
• 'Information' - requirements that request
information from the supplier typically for evaluation
purposes
Er. Satya Narayan Shah 24
25. Specifications
Use of standard specifications reduces the
chances of ambiguity and also makes easier for
preparation of contract documents.
Reference to standards and codes e.g. IS, BS,
NS etc. reduce extra efforts in detailing the
specification etc.
Standard Specification- Prepared and
published by the organization.
Standard Specification needs to be approved by the
Cabinet level. Er. Satya Narayan Shah
25
26. Specification to be
required to describe the
desired performance,
and not to reduce
competition.
26
27. Examples of Specification
• Example – Vehicle
•Type – Sedan, Hatchback,
•General - Seating capacity, Engine Power, C.C
etc.
•Transmission – 4 speed, 5 speed
•Steering – Manual, power
Spec
•Options – AC, Non AC,
Car
•Warranty - Period to be covered
Spec
BIV Microsoft Office
27
Word 97 - 2003 Document
28. Other Standard Documentation
• Commercial Documents- Invoice, Packing
list
• Official Documents- License, Embassy
legalization, Origin Certificate, Inspection
Certificate, Phytosanitary certificate, Other
Legal Documents
• Transport Documents- Bill of Lading (ocean
or multi-modal or Charter party), Airway bill,
Lorry/truck receipt, railway receipt, Forwarder
Cargo Receipt, Deliver Challan...etc
• Insurance documents- Insurance policy 28
29. Price schedule :offered from abroad.
• Item description.
• Country of origin.
• Quantity.
• Unit price FOB.
• Unit price CIF, CIP ( Port of destination, Place of destination)
• Total price.
• Unit price of Inland delivery to final destination
and unit price for other incidental services (if any).
Price schedule
29
30. Price schedule: Goods offered from within Nepal.
• Item, Description.
• Country of origin.
• Quantity.
• Unit price EXW per item.
• Cost of local labor, raw materials and
component indicated as percentage of EXW
price.
• Unit price per item final destination and unit
price of other incidental services.
• VAT and other taxes payable
30
31. Schedule of requirements.
• This schedule should cover description of
goods and services to be supplied and delivery
dates.
• Destination of delivery should be carefully
specified as per used INCOTERMS (CIF, CIP etc.)
• The date prescribed herein from which the
seller’s delivery obligation starts (i.e. from
notice of awards or contract signature or
opening or confirmation of L/C) should be stated
clearly.
• There may be range of acceptable delivery periods.
31
35. Background - Introduction
• INCOTERMS are the terms of trade in
business
• Published and developed by the
International Chamber of Commerce
(ICC)
• First established in 1936, updated
periodically with the latest version being
“INCOTERMS 2010”
35
36. INCOTERMS
What are INCOTERMS?
The official rules of International Chamber
of Commerce (ICC) for the interpretation of
trade terms accepted by governments,
legal authorities and practitioners
worldwide
Explanation of Obligations of seller and
buyer regarding delivery, division of cost,
transfer of risk, packing, Inspection of
goods, contract of carriage and Insurance,
proof of delivery etc.
36
37. Purpose of INCOTERMS
To facilitate the international trade so that goods are sold in
more countries, in larger quantities, & in greater variety
To clearly define the respective obligations of seller & buyer
To reduce the risk of legal complication in a sales contract
To respond to the global business needs everywhere
Reduces or removes uncertainties arising from differing
interpretations of shipping terms in different countries.
Reference to a proper INCOTERMS in a contract clearly
defines each party’s obligations, costs and risks in the
international transaction and reduces the risk of legal
complications.
They can assist in defining what costs the purchase price
includes (e.g. prepaid international freight, prepaid duties,
insurance, etc.), and clarify the risks & liabilities.
37
38. INCOTERMS
• When we buy, it tells us:
•If we have to make logistics arrangements to move the goods
•If we have to make arrangements to clear goods for export and or import
•What is included in our price (freight, duties, import/export fees, etc).
•If there is a problem in transit, who holds the responsibility
• When we sell, it tells us:
•How to price our sales transaction (do we include freight, duties and taxes
in our price)
•Do we have to export clear the shipments, do we have to import clear the
shipment?
•Do we have to make the logistics arrangements
•Our responsibility if there is a problem in transit
• We need to evaluate our capabilities before we enter into international
contracts! 38
39. INCOTERMS
E EXW Ex Works
F FAS Free Alongside Ship
FCA Free Carrier
FOB Free On Board
C CFR Cost and Freight (was C&F)
CIF Cost, Insurance and Freight
CIP Carriage and Insurance Paid To
CPT Carriage Paid To
D DAF Delivered At Frontier
DDP Delivered Duty Paid
DDU Delivered Duty Unpaid
DEQ Delivered Ex Quay
DES Delivered Ex Ship
39
40. INCOTERMS GROUPS
INCOTERMS fall into four different groups :
• Departure “E”
• Main Carriage Unpaid “F”
• Main Carriage Paid “C”
• Arrival “D”
The point at which liability and carriage transfer
from the seller to the buyer distinguishes the
groups and each group’s letter corresponds to
the first letter of an INCOTERM.
40
41. Organization of INCOTERMS 2000
Incoterms are divided into four (4) categories:
• “E” term – Seller makes the goods available to the buyer
at the seller’s premises or other place named by the seller
• “F” terms – Seller is responsible to deliver the goods to
the export shipment point and carrier designated by the
buyer
• “C” terms – Seller is responsible for contracting carriage
of goods to the place of destination, but does not assume
risk of loss or damage to goods, or additional costs due to
events occurring after shipment
• “D” terms – Seller is responsible for all costs and risks
associated with delivering goods to the named place in the
country of destination
41
42. EXW – Ex Works (Named Place)
42
• Seller:
– Informs the Buyer when and where the goods will be
available
– Provides Commercial Invoice, Packing List &
Certificate of Origin
• Buyer:
– Obtains the Export License
– Arranges all carriers
– Loads goods onto the carrier at the point of departure
– Obtains import licenses and arranges import formalities
• Risk of loss or damage passes to the buyer from the
seller's door
• Difficult to use with controlled items due to license issues
43. Incoterms FOB – Free On Board (Named
Shipping Port)
43
• Seller:
– Obtains the Export License
– Arranges delivery of goods to & loads the buyer’s
carrier
– Places goods on board the ocean vessel at the port of
export designated by the Buyer
• Buyer:
– Gives sufficient notice to the Seller of the carrier &
delivery point
– Arranges the main carriage
– Obtains import licenses and arranges import formalities
• Risk & responsibility passes to the buyer when the goods
pass the rail of the vessel
• Used for sea or inland waterway transportation only
45. CIF (…named port of destination)
• CIF means that the seller delivers when the goods
pass the ship's rail in the port of shipment.
• The seller must pay the costs and freight necessary
to bring the goods to the named port of destination
but the risk of loss or damage to the goods as well
as any additional costs due to events occurring
after the time of delivery are transferred from the
seller to the buyer.
• The seller contracts for insurance and pays the
insurance premium with a minimum cover.
• This term can be used only for sea and inland
waterway transport.
45
47. CIP Carriage and Insurance paid to
(…named place of destination)
• CIP means that the seller delivers the goods to the
carrier nominated by him, but the seller must in
addition pay the cost of carriage necessary to bring
the goods to the named destination. Seller has to
procure insurance against the buyers risk of loss or
damage to the goods during the carriage.
• The risk passes when the goods have been
delivered to the first carrier.
• This term may be used for any mode of transport
including multimodal transport.
47
49. FCA – Free Carrier (Named Place)
49
• Seller:
– Obtains the Export License
– Arranges delivery of the goods to the buyer’s carrier
• If delivery point is at the Seller’s facility, the Seller
must load the goods onto the Buyer's collecting
carrier.
• If not delivering at the Seller’s facility, there is no
obligation to load.
• Buyer:
– Gives sufficient notice to the Seller of the carrier &
delivery point
– Arranges the main carriage and the on-carriage
– Obtains import licenses and arranges import formalities
• Risk of loss or damage passes to the buyer when the
seller delivers the goods to the carrier
50. DDU – Delivered Duty Unpaid (Named
Place)
50
• Seller:
– Obtains the Export License
– Arranges for and pays freight costs of carriage to the named
point of destination
• Buyer:
– Accepts and unloads the goods
– Obtains import licenses and pays for import clearance
• Risk and responsibility of import clearance pass to buyer when
seller delivers goods to named destination point.
• Often can be used to lower duties or taxes when foreign buyer
can receive a voucher for any cost incurred
• If the parties wish the buyer to bear all risks and costs of the import,
the DDU term should be used.
51. DDP – Delivered Duty Paid (Named Place)
• The seller delivers the goods to the buyer, cleared for import,
and not unloaded from any arriving means of transport at the
named place of destination
• The seller has to bear all the costs and risks involved in
bringing the goods thereto including, where applicable, any
"duty" (which term includes the responsibility for and the
risks of the carrying out of customs formalities and the
payment of formalities, customs duties, taxes and other
charges) for import in the country of destination.
• DDP represents the maximum obligation to the seller.
• This term should not be used if the seller is unable directly or
indirectly to obtain the import license.
• Parties may exclude from the seller's obligations some of the
costs payable upon import of the goods (such as VAT).
51
52. Responsibilities of the Seller (Exporter) and Buyer (Importer)
Trade contract responsibilities EXW FCA FAS FOB
Inland freight in Seller's country O O O O
Customs clearance in Seller's country O O O O
Payment of customs charges and taxes in export O O O O
Loading to the main carrier O O O O
Main carriage/freight O O O O
Cargo (marine) insurance O O O O
Unloading from the main carrier O O O O
Customs clearance in Buyer's country O O O O
Payment of customs duties and taxes in import O O O O
Inland freight in Buyer's country O O O O
Other costs and risks in Buyer's country O O O O
O Seller is responsible
O Buyer is responsible 52
53. Responsibilities of the Seller (Exporter) and Buyer (Importer)
Trade contract responsibilities CFR CIF CPT CIP
Inland freight in Seller's country O O O O
Customs clearance in Seller's country O O O O
Payment of customs charges and taxes in export O O O O
Loading to the main carrier O O O O
Main carriage/freight O O O O
Cargo (marine) insurance O O O O
Unloading from the main carrier O O O O
Customs clearance in Buyer's country O O O O
Payment of customs duties and taxes in import O O O O
Inland freight in Buyer's country O O O O
Other costs and risks in Buyer's country O O O O
O Seller is responsible
O Buyer is responsible 53
54. Responsibilities of the Seller (Exporter) and Buyer (Importer)
Trade contract responsibilities DAF DES DEQ DDU DDP
Inland freight in Seller's country O O O O O
Customs clearance in Seller's country O O O O O
Payment of customs charges and taxes in export O O O O O
Loading to the main carrier O O O O O
Main carriage/freight O O O O O
Cargo (marine) insurance O O O O O
Unloading from the main carrier O O O O O
Customs clearance in Buyer's country O O O O O
Payment of customs duties and taxes in import O O O O O
Inland freight in Buyer's country O O O O O
Other costs and risks in Buyer's country O O O O O
O Seller is responsible
O Buyer is responsible 54
55. INCOTERMS 2010
• INCOTERMS 2000 has been modified on
27th September 2010 and has been
enforced from 1st January 2011.
• DAF (Delivered at Frontier), DES
(Delivered Ex Ship), DEQ (Delivered Ex
Quay) / DDU(Delivered Duty Unpaid) have
been removed.
• DAT( Delivered at Terminal),and DAP
(Delivered at Place) have been
introduced. 55
56. INCOTERMS 2010 Group E Departure.
EXW Ex Works (…named place)
Group F Main carriage unpaid.
FCA Free Carrier (…named place)
FAS Free Alongside ship (…named port of shipment)
FOB Free on Board (…named port of shipment)
Group C Main carriage Paid
CFR Cost and Freight (…named port of destination)
CIF Cost Insurance and Freight (…named port of destination)
CPT Carriage Paid To (…named place of destination)
CIP Carriage and Insurance Paid (…named place of destination)
Group D Arrival
DAT Delivered At terminal (…named place)
DAP Delivered At Place(…named place)
DDP Delivered Duty Paid (…named place of destination)
56
57. DAT - Delivered at Terminal
• Seller bears cost, risk and
responsibility until goods are
unloaded (delivered) at named quay,
warehouse, yard, or terminal at
destination. Demurrage or detention
charges may apply to seller. Seller
clears goods for export, not import.
DAT replaces DEQ, DES.
57
58. DAP - Delivered at Place
• Seller bears cost, risk and
responsibility for goods until made
available to buyer at named place of
destination. Seller clears goods for
export, not import. DAP replaces DAF,
DDU.
58
59. 59
INCOTERMS 2010
MULTIMODAL
TRANSPORT
Exw (Ex works)
FCA ( Free carrier)
CPT (Carriage paid to )
CIP (Carriage and Insurance Paid to )
DAT (Delivered At Terminal)
DAP ( Delivered At Place)
DDP (Delivered Duty Paid )
60. 60
INCOTERMS 2010
SEA OR INLAND
WATERWAY
TRANSPORT
FAS (Free Alongside Ship)
FOB (Free On Board)
CFR (Cost and Freight)
CIF (Cost insurance and Freight)
61. Limitation of INCOTERMS
– Scope is limited to matters relating to the rights and
obligations of the parties to the contract with respect to
the delivery of goods.
– Two misconceptions about INCOTERMS
• 1st, they are frequently misunderstood as applying to
the contract of carriage rather than to the contract of
sale/buy.
• 2nd, they are sometimes wrongly assumed to provide
for all the duties which parties may wish to include in
a contract of sale.
– Generally, they don’t deal with the consequences of:
• Breach of contract.
• Any exemptions from liability.
• Transfer of ownership and other property right.
61
62. Country of Origin
• For purposes of this Clause, “origin” means the
place where the Goods were mined, grown, or
produced, or from which the Services are
supplied. Goods are produced when, through
manufacturing, processing, or substantial and
major assembly of components, a commercially
recognized new product results that is
substantially different in basic characteristics or
in purpose or utility from its components.
• The origin of Goods and Services is distinct from
the nationality of the Supplier.
62
63. Shipping Documents
• A legal document between the shipper of a
particular goods and the carrier detailing the
type, quantity and destination of the goods being
carried. The Transport Document also serves
as a receipt of shipment when the goods are
delivered to the predetermined destination. This
document must accompany the shipped goods,
no matter the form of transportation, and must
be signed by an authorized representative from
the carrier, shipper and receiver.
• They are - Bill of Lading (ocean or multi-modal
or Charter party), Airway bill, Lorry/truck receipt,
railway receipt, Forwarder Cargo Receipt,
Deliver Challan...etc
63
64. WARRANTY/GUARANTY
• Official authorization, sanction, or warrant.
• An assurance by the seller of property that the goods or property are
as represented or will be as promised.
• The insured guarantee that the facts are as stated in reference to an
insurance risk or that specified conditions will be fulfilled to keep the
contract effective.
• A guarantee given to the purchaser by a company stating that a
product is reliable and free from known defects and that the seller
will, without charge, repair or replace defective parts within a given
time limit and under certain conditions.
A guarantor
To assume responsibility for the debt, default, or miscarriage.
To undertake to do, accomplish, or ensure (something) for
another.
To express with conviction: I guarantee that you'll like this book.
65. “Place of Destination” & “Final destination (Project
65
Site)”…
• Sometimes both may be a single place.
• For large value goods or sophisticated goods,
“Place of Destination” is chosen any easily
accessible place instead of the project site
where goods are to actually used.
• Transportation of goods from “Place of
Destination” to the “Final destination (Project
Site)” may be done in two ways: (i) Not
included in the supply contract and purchaser
itself does it, or (ii) included in the contract, but
with separate pay item.
68. LLeetttteerr ooff CCrreeddiitt..
1. Contract
BUYER 12. Goods SELLER
Delivered
CIF
5. Goods On
Board
6.
Doc.s
4. Advice
L/C
Issued
3. Letter of Credit
8. Documents
11.
Money
2
Cr
e
di
t
10.
Doc
u
me
nt
s
ISSUING BANK ADVISING /CONFIRMING
BANK
9. Money
7
6688
69. RISK SITUATIONS IN LETTER-OF-CREDIT
TRANSACTIONS
Risks to the Applicant
• Non-delivery of Goods
• Short Shipment
• Inferior Quality
• Early /Late Shipment
• Damaged in transit
• Foreign exchange
• Failure of Bank viz. Issuing bank / Collecting
Bank
69
70. Documents Required for Payment.
Goods supplied from out side :
Copies of supplier’s invoice.
Non negotiable bill of lading marked “ freight prepaid.”
Packing list identifying contents of each packages.
Insurance Documents
Inspection certificate
Certificate of origin
Goods from within Nepal:
Supplier’s invoice.
Delivery note, Carrier receipt.
Insurance, Warranty, and Inspection certificate.
70
71. Common Defects in Documentation
• Letter of Credit has expired prior to presentation of draft.
• Bill of Lading evidences delivery prior to or after the date range stated in
the credit.
• Stale dated documents.
• Changes included in the invoice not authorized in the credit.
• Inconsistent description of goods.
• Insurance document errors.
• Invoice amount not equal to draft amount.
• Ports of loading and destination not as specified in the credit.
• Description of merchandise is not as stated in credit.
• A document required by the credit is not presented.
• Documents are inconsistent as to general information such as volume,
quality, etc.
• Names of documents not exact as described in the credit. Beneficiary
information must be exact.
• Invoice or statement is not signed as stipulated in the letter of credit.
71
Editor's Notes
FC type 1: concluded with one or more suppliers, in which all specifications and all terms and conditions are set out in the FC itself; following contract (purchase orders are issues in the second stage with no competition.
FC type 2: concluded with more than one supplier, in which specifications and main terms are set out in the FC; some terms of the procurement subject to further competition at the second stage.
FC type 3: concluded with more than one supplier, with final award based only on price BUT always open to new suppliers.
THE BULLET POINTS IN THE SLIDE ARE SELF-EXPLANATORY. THE INSTRUCTOR MIGHT USE QUESTION AND ANSWER TECHNIQUE TO GET THESE POINTS ACROSS FOR THIS SLIDE AS WELL AS FOR THE NEXT TWO SLIDES.
SEE NOTES TO SLIDE 3.
FOB – Free on Board Notes:
Warning!
There are different definitions that apply to FOB for domestic freight under the Uniform Commercial Code (UCC). These are not interchangeable with Incoterms and are not suitable for international shipments.