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Good to Great:
Opening A World Class
Bar
by
Philip Duff
kindly supported by
Phi l i p Duf f
Phi l i p Duf f
- Owner , door 74
( Amst er dam)
Phi l i p Duf f
- Owner , door 74
( Amst er dam)
- Pr esent er & educat or
( 40+ count r i es/ year )
Phi l i p Duf f
- Owner , door 74
( Amst er dam)
- Pr esent er & educat or
( 40+ count r i es/ year )
- “ Wor l d' s Best Pr esent er ”
Spi r i t ed Awar ds 2012
Good t o Gr eat ?!
Good t o Gr eat ?!
Gr eat Bar s
Gr eat Bar s
Gr eat Bar s
Gr eat Bar s
1. Do Not Open A Bar
Repeat , Do No t Open A Bar
2. Open I n London, New Yor k,
San Fr anci sco or Ber l i n
2. Open I n London, New Yor k,
San Fr anci sco or Ber l i n
2. Open I n London, New Yor k,
San Fr anci sco or Ber l i n
3. Have A 5- Year Pl an
( And bel i eve i n i t )
3. Have A 5- Year Pl an
( And bel i eve i n i t )
@Bobby_Heugel
4. Get Enough Money
5. Cr eat e A Buzz
6. St ar t As You Mean To Go On
“ Yo u mus t i d e nt i f y t a l e nt .
The n y o u mus t mo v e he a v e n
a nd e a r t h t o hi r e i t .
Yo u mus t nur t ur e i t ,
r e wa r d i t p r o p e r t y a nd
p r o t e c t i t f r o m be i ng
p o a c he d .
If ne c e s s a r y , d r e a m up a
ne w p r o j e c t .
Be t t e r s t i l l , g e t t he
7a. Get Gr eat St af f By Any
“ Management ”
exi st s
t o mi ni mi se
t he i mpact of
7b. Get The Ri ght Peopl e On
7c. Get The Wr ong Peopl e Of f
Del
8. Make Your St af f Super st ar s
( And st op compet i ng wi t h
9. Get Not i ced
10a. Hedgehog
10a. Hedgehog - not Fox
10b. Do The Ri ght Thi ngs
10c. St op Doi ng The Wr ong
Esc
11a. Keep Get t i ng Bet t er
11b. Be A Level 5 Leader
- Modest
- Asks quest i ons ( doesn' t
di ct at e answer s)
- No f al se hopes
- Det er mi ned
11b. Be A Level 5 Leader
11c. Embr ace The Scar y
12. Make Money
Better Drinks Faster
How To Open A Worl d Cl ass Bar
Better Drinks Faster
Average drinks-per-hour-per-bartender: 30
How To Open A Worl d Cl ass Bar
Better Drinks Faster
Average drinks-per-hour-per-bartender: 30
10% increase: 3
How To Open A Worl d Cl ass Bar
Better Drinks Faster
Average drinks-per-hour-per-bartender: 30
10% increase: 3
x 2 bartenders: 6
How To Open A Worl d Cl ass Bar
Better Drinks Faster
Average drinks-per-hour-per-bartender: 30
10% increase: 3
x 2 bartenders: 6
x 40 hours per week: 240
How To Open A Worl d Cl ass Bar
Better Drinks Faster
Average drinks-per-hour-per-bartender: 30
10% increase: 3
x 2 bartenders: 6
x 40 hours per week: 240
x 52 weeks per year: 12480
How To Open A Worl d Cl ass Bar
Better Drinks Faster
Average drinks-per-hour-per-bartender: 30
10% increase: 3
x 2 bartenders: 6
x 40 hours per week: 240
x 52 weeks per year: 12480
x €10 per drink: €124800
How To Open A Worl d Cl ass Bar
Better Drinks Faster
Average drinks-per-hour-per-bartender: 30
10% increase: 3
x 2 bartenders: 6
x 40 hours per week: 240
x 52 weeks per year: 12480
x €10 per drink: €124800
x 8 years €1,000,000
(ARS$ 6.48m)
How To Open A Worl d Cl ass Bar
door 74
How To Open A Worl d Cl ass Bar
door 74
• 700 sq. ft., open 37 hours per week.
How To Open A Worl d Cl ass Bar
door 74
• 700 sq. ft., open 37 hours per week.
• 40-seat seated-only speakeasy, no food.
How To Open A Worl d Cl ass Bar
door 74
• 700 sq. ft., open 37 hours per week.
• 40-seat seated-only speakeasy, no food.
• Year 1: Total revenues: ARS$2.64m.
How To Open A Worl d Cl ass Bar
PDT
How To Open A Worl d Cl ass Bar
PDT
• 700 sq. ft., open 60 hours per week.
How To Open A Worl d Cl ass Bar
PDT
• 700 sq. ft., open 60 hours per week.
• 43-seat seated-only speakeasy, food from Crif
Dogs
How To Open A Worl d Cl ass Bar
PDT
• 700 sq. ft., open 60 hours per week.
• 43-seat seated-only speakeasy, food from Crif
Dogs
• Year 1: Total revenues: ARS$ 5.04m
How To Open A Worl d Cl ass Bar
Le Lion
How To Open A Worl d Cl ass Bar
Le Lion
• 700 sq. ft., open 44 hours per week.
How To Open A Worl d Cl ass Bar
Le Lion
• 700 sq. ft., open 44 hours per week.
• 40-seat seated-only speakeasy with (limited)
food
How To Open A Worl d Cl ass Bar
Le Lion
• 700 sq. ft., open 44 hours per week.
• 40-seat seated-only speakeasy with (limited)
food
•Year 1: Total revenues: ARS$ 2.43m
How To Open A Worl d Cl ass Bar
Employees Only
How To Open A Worl d Cl ass Bar
Employees Only
• 1200 sq. ft., open 84 hours/week.
How To Open A Worl d Cl ass Bar
Employees Only
• 1200 sq. ft., open 84 hours/week.
• 70-place bar, 35-seat restaurant
Employees Only
• 1200 sq. ft., open 84 hours/week.
• 70-place bar, 35-seat restaurant
• Now: Total liquor sales: ARS$ 27.78m
How To Open A Worl d Cl ass Bar
Sales
How To Open A Worl d Cl ass Bar
Sales Per Seat
How To Open A Worl d Cl ass Bar
Sales Per Seat Per Opening Hour
How To Open A Worl d Cl ass Bar
Sales Per Seat Per Opening Hour Per Year (ARS$)
How To Open A Worl d Cl ass Bar
Sales Per Seat Per Opening Hour Per Year (ARS$)
34
How To Open A Worl d Cl ass Bar
Sales Per Seat Per Opening Hour Per Year (ARS$)
34 36
How To Open A Worl d Cl ass Bar
Sales Per Seat Per Opening Hour Per Year (ARS$)
34 36 27
How To Open A Worl d Cl ass Bar
Sales Per Seat Per Opening Hour Per Year (ARS$)
34 36 27 89
How To Open A Worl d Cl ass Bar
Thank you f or your
at t ent i on!
phi l i p @ l i qui dsol ut i ons .
org
@ phi l i pduf f
f acebook. com / phi l i pduf f
How To Open A Worl d Cl ass Bar

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Good to Great: How To Open a World Class Bar

  • 1. Good to Great: Opening A World Class Bar by Philip Duff kindly supported by
  • 2. Phi l i p Duf f
  • 3. Phi l i p Duf f - Owner , door 74 ( Amst er dam)
  • 4. Phi l i p Duf f - Owner , door 74 ( Amst er dam) - Pr esent er & educat or ( 40+ count r i es/ year )
  • 5. Phi l i p Duf f - Owner , door 74 ( Amst er dam) - Pr esent er & educat or ( 40+ count r i es/ year ) - “ Wor l d' s Best Pr esent er ” Spi r i t ed Awar ds 2012
  • 6. Good t o Gr eat ?!
  • 7. Good t o Gr eat ?!
  • 12. 1. Do Not Open A Bar
  • 13. Repeat , Do No t Open A Bar
  • 14. 2. Open I n London, New Yor k, San Fr anci sco or Ber l i n
  • 15. 2. Open I n London, New Yor k, San Fr anci sco or Ber l i n
  • 16. 2. Open I n London, New Yor k, San Fr anci sco or Ber l i n
  • 17. 3. Have A 5- Year Pl an ( And bel i eve i n i t )
  • 18. 3. Have A 5- Year Pl an ( And bel i eve i n i t ) @Bobby_Heugel
  • 19. 4. Get Enough Money
  • 20. 5. Cr eat e A Buzz
  • 21. 6. St ar t As You Mean To Go On
  • 22. “ Yo u mus t i d e nt i f y t a l e nt . The n y o u mus t mo v e he a v e n a nd e a r t h t o hi r e i t . Yo u mus t nur t ur e i t , r e wa r d i t p r o p e r t y a nd p r o t e c t i t f r o m be i ng p o a c he d . If ne c e s s a r y , d r e a m up a ne w p r o j e c t . Be t t e r s t i l l , g e t t he
  • 23. 7a. Get Gr eat St af f By Any
  • 24. “ Management ” exi st s t o mi ni mi se t he i mpact of
  • 25. 7b. Get The Ri ght Peopl e On
  • 26. 7c. Get The Wr ong Peopl e Of f Del
  • 27. 8. Make Your St af f Super st ar s ( And st op compet i ng wi t h
  • 28. 9. Get Not i ced
  • 30. 10a. Hedgehog - not Fox
  • 31. 10b. Do The Ri ght Thi ngs
  • 32. 10c. St op Doi ng The Wr ong Esc
  • 33. 11a. Keep Get t i ng Bet t er
  • 34. 11b. Be A Level 5 Leader
  • 35. - Modest - Asks quest i ons ( doesn' t di ct at e answer s) - No f al se hopes - Det er mi ned 11b. Be A Level 5 Leader
  • 36. 11c. Embr ace The Scar y
  • 38. Better Drinks Faster How To Open A Worl d Cl ass Bar
  • 39. Better Drinks Faster Average drinks-per-hour-per-bartender: 30 How To Open A Worl d Cl ass Bar
  • 40. Better Drinks Faster Average drinks-per-hour-per-bartender: 30 10% increase: 3 How To Open A Worl d Cl ass Bar
  • 41. Better Drinks Faster Average drinks-per-hour-per-bartender: 30 10% increase: 3 x 2 bartenders: 6 How To Open A Worl d Cl ass Bar
  • 42. Better Drinks Faster Average drinks-per-hour-per-bartender: 30 10% increase: 3 x 2 bartenders: 6 x 40 hours per week: 240 How To Open A Worl d Cl ass Bar
  • 43. Better Drinks Faster Average drinks-per-hour-per-bartender: 30 10% increase: 3 x 2 bartenders: 6 x 40 hours per week: 240 x 52 weeks per year: 12480 How To Open A Worl d Cl ass Bar
  • 44. Better Drinks Faster Average drinks-per-hour-per-bartender: 30 10% increase: 3 x 2 bartenders: 6 x 40 hours per week: 240 x 52 weeks per year: 12480 x €10 per drink: €124800 How To Open A Worl d Cl ass Bar
  • 45. Better Drinks Faster Average drinks-per-hour-per-bartender: 30 10% increase: 3 x 2 bartenders: 6 x 40 hours per week: 240 x 52 weeks per year: 12480 x €10 per drink: €124800 x 8 years €1,000,000 (ARS$ 6.48m) How To Open A Worl d Cl ass Bar
  • 46. door 74 How To Open A Worl d Cl ass Bar
  • 47. door 74 • 700 sq. ft., open 37 hours per week. How To Open A Worl d Cl ass Bar
  • 48. door 74 • 700 sq. ft., open 37 hours per week. • 40-seat seated-only speakeasy, no food. How To Open A Worl d Cl ass Bar
  • 49. door 74 • 700 sq. ft., open 37 hours per week. • 40-seat seated-only speakeasy, no food. • Year 1: Total revenues: ARS$2.64m. How To Open A Worl d Cl ass Bar
  • 50. PDT How To Open A Worl d Cl ass Bar
  • 51. PDT • 700 sq. ft., open 60 hours per week. How To Open A Worl d Cl ass Bar
  • 52. PDT • 700 sq. ft., open 60 hours per week. • 43-seat seated-only speakeasy, food from Crif Dogs How To Open A Worl d Cl ass Bar
  • 53. PDT • 700 sq. ft., open 60 hours per week. • 43-seat seated-only speakeasy, food from Crif Dogs • Year 1: Total revenues: ARS$ 5.04m How To Open A Worl d Cl ass Bar
  • 54. Le Lion How To Open A Worl d Cl ass Bar
  • 55. Le Lion • 700 sq. ft., open 44 hours per week. How To Open A Worl d Cl ass Bar
  • 56. Le Lion • 700 sq. ft., open 44 hours per week. • 40-seat seated-only speakeasy with (limited) food How To Open A Worl d Cl ass Bar
  • 57. Le Lion • 700 sq. ft., open 44 hours per week. • 40-seat seated-only speakeasy with (limited) food •Year 1: Total revenues: ARS$ 2.43m How To Open A Worl d Cl ass Bar
  • 58. Employees Only How To Open A Worl d Cl ass Bar
  • 59. Employees Only • 1200 sq. ft., open 84 hours/week. How To Open A Worl d Cl ass Bar
  • 60. Employees Only • 1200 sq. ft., open 84 hours/week. • 70-place bar, 35-seat restaurant
  • 61. Employees Only • 1200 sq. ft., open 84 hours/week. • 70-place bar, 35-seat restaurant • Now: Total liquor sales: ARS$ 27.78m How To Open A Worl d Cl ass Bar
  • 62. Sales How To Open A Worl d Cl ass Bar
  • 63. Sales Per Seat How To Open A Worl d Cl ass Bar
  • 64. Sales Per Seat Per Opening Hour How To Open A Worl d Cl ass Bar
  • 65. Sales Per Seat Per Opening Hour Per Year (ARS$) How To Open A Worl d Cl ass Bar
  • 66. Sales Per Seat Per Opening Hour Per Year (ARS$) 34 How To Open A Worl d Cl ass Bar
  • 67. Sales Per Seat Per Opening Hour Per Year (ARS$) 34 36 How To Open A Worl d Cl ass Bar
  • 68. Sales Per Seat Per Opening Hour Per Year (ARS$) 34 36 27 How To Open A Worl d Cl ass Bar
  • 69. Sales Per Seat Per Opening Hour Per Year (ARS$) 34 36 27 89 How To Open A Worl d Cl ass Bar
  • 70. Thank you f or your at t ent i on! phi l i p @ l i qui dsol ut i ons . org @ phi l i pduf f f acebook. com / phi l i pduf f How To Open A Worl d Cl ass Bar