The document provides golden rules for being a good leader, including motivating employees by making them feel important, listening to your team, trusting in their abilities, saying thank you, being courteous, staying aware of workplace issues, being flexible, remaining calm under pressure, leading by positive example, maintaining expertise, staying humble, using humor, and celebrating successes.

1. Extracts from “An Emotion-Driven Economy” Golden Rules for a good LEADER

2. Topics Motivate Listen Trust Your Team Say Thank You Be Courteous Keep your ear to the ground Be Flexible Stay Cool Under Pressure Lead by Example Be an Expert Stay Humble Have a Sense of Humor Celebrate

3. Motivate Everyone has an invisible sign hanging around their neck that reads “Make Me Feel Important”

4. Listen Leaders have to be a good listeners

5. Trust Your Team If you don’t believe in your team, they are unlikely to give you 100%

6. Say ‘Thank You’ Many managers don’t seem to realise the power of these two words

7. Be Courteous Again this is so obvious that it should hardly need saying

8. Keep your ear to the ground This will help you to spot a looming staff crisis before it happens

9. Be Flexible Recognize that even the most committed people have a life outside work

10. Stay Cool Under Pressure If the BOSS looks as if he is losing his head in a crisis, how do you expect the rest of the staff to respond?

11. Lead by Example Be the FIRST into the office and the LAST out, especially when the times are hard

12. Be an Expert Make sure that the staff knows that you know what you are talking about

13. Stay Humble Never get too big for your boots

14. Have a Sense of Humor If you don’t have one, then go home

15. Celebrate When the news is good, don’t be afraid to bring out the champagne

16. Thanks