Skills For Manager
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The document discusses skills for effective listening and communication as a manager. It emphasizes the importance of listening without judgment, interpreting what is said, assessing without assumptions, and responding thoughtfully. Specific tips are provided for improving body language during listening and for being an engaging speaker, including packaging points clearly and pressing the right motivational buttons for different employee needs and personalities.
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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Website – www.pmday.org
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