The document discusses the qualities of good leadership. It identifies the "5 C's" that make a good leader: communication, confidence, commitment, creativity, and giving credit where credit is due. Effective leaders communicate clearly with their team, have confidence in their own decisions to inspire the team, are committed to goals and the team, spark creativity among team members, and praise employees for their successes. Overall, good leaders connect with their team on a personal level to empower them and drive productivity.

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What makes a good leader?

2. Introduction
• When you take a look at the worlds most successful businesses, it’s
more often than not an inspirational, passionate leader who is the
driving force behind their achievements.
• It’s their commitment to want to succeed that helps to inspire and
encourage the team to want to work together and strive towards
achieving the same desired goals.
• Bill Gates, founder of Microsoft and the wealthiest man in the USA,
believes that “Leaders will be those who empower others.”
• A leader has a true sense of responsibility to motivate, empower and
engage their employees. A team leader is the crucial cog that can
make or break a team’s productivity.

3. 5 C’s of leadership
• There are many leadership styles to adopt, but what qualities should
you focus on embracing to make you a great leader, which will
enhance employee productivity?
• Here’s our guide to the 5C’s to what makes a good leader…

4. 1. Communication
• Effective team leaders communicate clearly using verbal and written
skills to convey a message in a way that the team of workers can
understand.
• A leader must interact clearly, concisely and coherently in order to
prevent any misunderstanding of what is required by the employee.
• Two-way conversation is vital in order to ensure clarity and eliminate
any barriers.
• Plus listening to the team will allow the leader to include any input or
ideas from others into the project at hand.

5. 2. Confidence
• First Lady and political activist leader Eleanor Roosevelt once said, “A good leader
inspires people to have confidence in the leader, a great leader inspires people to
have confidence in themselves.”
• A leader requires a personal level of confidence to know that the decisions they
are making will drive the team forward and succeed in the desired business goals.
• This in turn will inject a level of confidence amongst the team members, which will
improve their standard of workplace productivity.
• If an employee doesn’t believe in their leader, the leader will lack any form of
authority and will often be second-guessed when a decision is made.
• The team will not carry through the activity they have been tasked with, with any
conviction, as they don’t believe that what they have been asked to do is correct.
• This will lead to hostility between you and a breakdown of communication.

6. 3. Commitment
• A leader must show their commitment to the goal, the team and the
business, if they want to succeed and achieve workplace productivity.
• If a leader can convey this commitment and determination to prosper,
then it will encourage others to help them reach their vision.
• When the team trusts that the leader is committed to wanting to
achieve, it will encourage the rest of the team to be focused on the
same goal, then progress will be sweeter.
• If a leader doesn’t show their commitment, it just demonstrates to the
rest of the team they shouldn’t either and that the vision isn’t
worthwhile.

7. 4. Creativity
• As a leader you won’t have all the creative ideas, but it is your
responsibility to be the mastermind behind sparking and igniting the
creativity within your team.
• Creative thinking encourages innovation and working together to
bounce ideas off one another, will generate the best of comprehensive
strategies.
• Working within a culture where the team are rewarded and valued for
their ideas and input, will engage employees and encourage them to
contribute more in the future.

8. 5. Credit where credit is due
• It should be pretty obvious that the more credit you give your team
members when they have successfully achieved a goal or a great result,
the more respect and trust you will gain as a leader amongst your peers.
• Unfortunately, some leaders feel the need to take the credit for their team
member’s good work and pass it off as their own. Not only is that ethically
incorrect, it shows lack of confidence in yourself and your team will
disrespect you and become unengaged altogether.
• Praising your employees for their great performance and informing senior
management will reflect well on your abilities as a leader. It will show that
you have created a solid, trustworthy workplace environment and with
your skills, advice and guidance, you have effectively developed that
individual to a level that makes them capable of achieving the desired
results.
• A productive workforce will achieve when they trust, respect and value
your opinion that you will give credit where credit is due.

9. What makes a good leader?
• Iconic business magnate Richard Branson, leader of over 400
companies within the Virgin Group states “You can’t be a good leader
unless you generally like people.”
• How apt this statement is.
• You can’t expect a great workplace and a productive workforce to
occur when the person in charge of creating this, isn’t a people-person.
• A leader is relied upon to drive the team to achieve results, if they
don’t connect with the team, how are they going to empower them?

10. Need help?
• If you are looking for some help in employee engagement, talk to us today
for our ideas on how we can create a tailored solution for you.
• Alternatively, request a free demonstration on the product and service we
can offer, that will work for you.

11. Find out more
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