marketing adminstrator

1. Dear Sir/Madam,
I was a Case Manager in a private hospital and currently with the administrative
department of capital Malls.
A strong foundation has been built in an environment that stresses on discipline,
respect and creativity while meeting business objectives and goals. These attributes
developed, allow me to understand and contribute the necessary skills required in
the job. I believe that I am innovative and able to adapt to a fast-paced environment,
however, ensuring that I am meticulous in the execution of my responsibilities.
Throughout my career and educational paths, I have successfully built rapport and
trust with my clients by focusing on creating long-term customer relationships and
welfare. My customers trust in me because they know of my ability to deliver sound
advice, providing quick turnarounds on their requests and "round-the-clock”
customer service.
The experience I gained by servicing an array of individuals, helped foster my
knowledge and negotiation skills, which are required to forge strong relationships
with clients and related parties.
I am eager to speak to you with regards to the opportunities that I could undertake to
make a tangible difference to the organization.
I am contactable via phone (+65 81382065) or email (gloriasharp@hotmail.com).
I sincerely appreciate the time taken to review my job application.
Thank you.
Warmest Regards,
Gloria Sharp

2. Gloria Sharp
Singapore Citizen
Age: 25
Availability: Immediate
(65) 8138 2065 (Mobile)
gloriasharp@hotmail.com
CAREER OBJECTIVE:
To succeed in an environment of growth and excellence and earn a job which
provides me job satisfaction and self-development and help me achieve personal as
well as organizational goals.
Personal Attributes
• Fast Learner
• The ability to access situations in depth
• Good communication skills
• Appreciate constructive criticism and eager to improve
• Good customer relationship management skills
• Team Player
• Meticulous
Key Takeaway: Team Management

3. WORK EXPERIENCE:
Administrator (Temp)
Capitaland Mall Asia Sep 2015- Present
• Research on new and innovative technologies for Capitaland Malls
• Align marketing events and strategies with external and internal stakeholders
• Assist with end to end project management with internal, external, IT and
operations
• Work with key vendors to ensure proper project execution
Temp Team Leader Admin (IBM) Jun2015-Sept 2015
Infinite Computer Solutions, Singapore
• Managed a team of stock-takers
• Provide management and overall administrative and logistic.
• Collate information and data gathered by stocktakes.
• With knowledge of advanced Microsoft skillsets; collate information efficiently
and effectively.
Case Manager Jun 2014- Dec 2014
Institute of Mental Health, Singapore
• Provide holistic and comprehensive case management services to all clients
including: intake assessment, benefit assessment, goal setting, long-term
case
• Plan development, weekly case plan development, progress monitoring
families with needed and available community resources.
• Provide all required documentation in a timely manner, which may include
client follow-up, outcome evaluation, client contact sheets, and evaluations.
• Client accounts receivables and follow-up: tracking and ensuring clients pay
bills on time, working with finance team to provide financial support and
explanation, sending letters and making phone calls in a timely manner to
advise and remind them of payment, accounts receivable management.
Key Takeaway: Meet with clients weekly or bi-weekly. For the first six months of a
client’s participation, at least 80% of follow-up meetings should be held in-person
rather than over the phone.

4. Research Assistant Oct 2013 to Jan 2014
Psychology Department, Ministry of Education, Singapore
• Responsible for literature research on various SPSS statistical tools
• Writing up of literature reviews on findings as well as presentation of findings
• Worked with Psychology department to develop findings
Admin Staff (Temp) July 2013 to Oct 2013
Ministry of Education
• Assisted Various officers with administrative duties such as collation of
surveys, registration of teachers at various courses
• Worked closely with other officers in the management of various MOE events
• Collated feedback from teachers at different courses and survey results using
Excel
• Events management at the APEL conference July 2013, CPA meeting 2013,
Course on Intellectual Property (IP) 2013
o Took part in various hands on public facing roles, requiring liaisons with
attendees, speakers, and caterers, managing the daily task.
EDUCATION:
Bachelor of Psychology Oct 2010 to Jan 2014
Major: Psychology
James Cook University, Singapore
Diploma in Law and Management Apr 2007 to Apr 2010
Temasek Polytechnic, Singapore
O levels
St. Anthony’s Canossian Secondary Schoo Jan 2003-Oct 2006

5. EXTRA-CURRICULAR ACTIVITIES:
Member June 2012 – Present
National Women’s Rugby 15s Team
IT SKILLS:
• Advance proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Proficient in SPSS v.17.0
LANGUAGE SKILLS:
• Proficient in written and spoken English and Mandarin

6. EXTRA-CURRICULAR ACTIVITIES:
Member June 2012 – Present
National Women’s Rugby 15s Team
IT SKILLS:
• Advance proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Proficient in SPSS v.17.0
LANGUAGE SKILLS:
• Proficient in written and spoken English and Mandarin