1. Christina Kelly
12 Kennedar Drive, Flat Ā½, Linthouse, Glasgow, G51 4PT
Mobile: 07570776885 Home: 0141 440 0249
LinkedIn - uk.linkedin.com/in/chkelly1/en
christinakelly@live.co.uk
PROFILE
I am a highly competent, motivated, experienced and qualified HR Administrator who has
experience of maintaining existing client relationships and also generating new ones. I
am well organised and proactive in providing timely, efficient and accurate administrative
support to HR management and work colleagues. As well as possessing commercial
awareness, I am approachable, flexible, well presented and able to establish good
working relationships with a range of different people.
KEY ACHIEVEMENTS
ā¢ Excellent working knowledge of all Microsoft Office packages.
ā¢ Professional, intuitive and analytical in approach to issues and projects.
ā¢ Excellent interpersonal skills and able to communicate effectively.
ā¢ Focused on results and goals orientated.
ā¢ Able to run own desk without being micro managed.
ā¢ Confident and diplomatic when talking to people.
ā¢ Enjoy working in a highly pressurised and demanding office environment.
EDUCATION
University West of Scotland Sept 2014 to March 2016
BA Degree Human Resource Management (Hons) ā CIPD Associated Member
UWS are currently the only Scottish university with Chartered Institute of Personnel and
Development (CIPD) approval for an undergraduate programme. I will graduate with an
Honors degree and a professionally recognised qualification. This programme so far has
provided me with the skills and knowledge to operate successfully in a professional
capacity in Human Resource Management. The course covers specialised areas of human
resources, such as Employment Relations, Managing Performance and Reward, general
business, management and employability skills which will ensure that when I graduate, I
will be equipped to pursue a career within an HRM function while the business modules
will provide me with the knowledge and skills to begin my career in general
management. I have the flexibility to pursue a generalist or specialist HR role.
Glasgow Clyde College Aug 2011 to May 2013
HND Administration & IT
This course provided me with skills and knowledge on how to perform successfully as an
administrator. The programme specialised in advanced levels of all Microsoft Packages
as well as strategic and project management.
2. EMPLOYMENT EXPERIENCE
HR Intern Clearwater Brookes Ltd Jan 2016 to Present
Clearwater Brookes provide specialist HR solutions for a wide range of industries. This
role was a part time internship, (20 hours per week) for 12 weeks and involved the
following: Researched for course content of various courses in the HR/Management
Development field. Provided support at course events including booking venues and
associated administration. Customer research designing and developing customer survey.
Administration support in the development of materials. Training and development in
relation to email newsletters and topics for future newsletters. Input information on the
Internet such as on LinkedIn, the company website and Twitter. Creation of newsletters
for future use, coordinating with website. Other associated HR Administration tasks which
may fall into the sphere of recruitment, such as performance management, management
development, preparing and responding to correspondence. Attended networking events
as and when required.
HR Administrator Tennent Caledonian Brewery May 2015 to Sept 2015
I completed a summer placement on a fixed term contract, I was the first point of
contact and a support to the wider HR team and outsource payroll with all administrative
and recruitment activity. Dealt with employee queries on entitlements regarding annual
leave, Maternity Pay, sick leave, rates of pay, Healthcare, Pension, P45's/P46/P11D's and
overtime. I created and maintained a reference library for all HR related documents
encompassing role profiles, internal adverts, policies and procedures, and interview
questions. I gained experience in recruiting for specific roles, short-listing CVās,
scheduling interviews, booking rooms, managing psychometric testing for candidates and
conducting interviews for entry level roles.
There was daily personnel filing, creation of letters as and when required and Invoice
Processing.
Using company systems which included CoreHR, Oracle Business Enterprise (to produce
reports) JDE, Omnidox, as well as Microsoft Outlook, Word and Excel, I ensured that the
administration, quality and speed in terms of recruitment is in line with company
expectations. Checked and processed all administration relating to the complete
employees cycle from their commencement through to end of employment (and beyond)
in line with legislation and company policies and procedures.
Checked the right to work in the UK, the essential qualifications, any criminal convictions,
references, medical examinations/questionnaires, when making job offers and updated
organisational charts to reflect all updates. I also gained experience in taking minutes
during disciplinary meetings and then produced the minuteās document.
Help desk Advisor Agency Work October 2013 to August 2014
I worked for different employers through agencies as a helpdesk advisor within facilities
management. My roles included receiving and managing work order requests from
attendance to completion for different clients, including Marks and Spencerās, Cumbria
Council and Asda. I procured spare parts and co-ordinated the delivery and installation of
parts with engineers. I ensure clientās service levels are maintained and communicate
with the management team regarding any service level failings. I answered facilities
management calls and organised engineers to attend premises.
Customer Service Administrator Atos Healthcare July 2013 to October 2013
I was employed on DWP (Department of Work and Pensions) contract. During my role I
would input large volumes of sensitive customer data into the Atos company system and
DWP data base system. This data is for each claimant who was applying for Personal
Independent Payments PIP by the government which is replacing the DLA (Disability
Living Allowance). For this part of the role, accuracy is vital and working efficiently as
possible to manage the back log of new claims. I would also carry out any general
administrative duties required.
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