1. Eshai C. Fowler
807 East Haxby Ct
Carson Ca 90746
424-901-3893
littleshai28@yahoo.com
Objective: I relish the opportunity to utilize my excellent customer service, data
entry experience, book-keeping, secretarial, and general office skills to become a
valuable member of your team and a huge asset within your organization. I work
well in fast paced environments, and I am committed to achieve & succeed beyond
expectations.
Education: California State University of Dominguez Hills
Major: Public Administration Degree:BS, Health Services Administration
Graduation Date:May 17, 2013
Professional Work Experience
Mercury Air Cargo
Customer Service Representative/Logictics
09/1/2014 to Present
o Meeting/clearing international flights
o Document typing( 40 words per minute), reports, case files, procedures,
charts, maintain records, licenses permits, billings, statements, receipts
o Light accounting
o Flight preparation
City of Beverly Hills
Customer Service Attendant
09/2006to 05/2014
o Prepared and logged in accurate reports of parking activity
o Input entry of customer parking transactions , revenue and expenditures
reports into 10 key system/ (Ski-data)
o Provided exceptional customer service to patrons assisting them with any
phone inquiries, and processingtheir payments in a timely manner.
o Monitored propertymaintenance needs and reported problems and potential
problems to designated staff

2. Los Angeles International Airport
Security TicketChecker
9/2002 to 9/2006
o Administered screening of all personnel entering restricted zones with help
of metal detectors
o Ensured absence of any prohibited materials to restricted areas and checked
all items with necessary X ray equipment
o Assisted customers and resolved all queries related to travel
o Managed all work in compliance with security notices and reported any
discrepancies if found
o Monitored emergencies and assisted in terminal evacuation if required
o Investigated reports of unattended baggage and checked it personally
Expo DesignCenter
Receptionist/Cashier
02/2000to 07/2002
o Administered all point of sale opening and closing procedures
o Built customer confidence by actively listening to their concerns and giving
appropriate feedback, handled and resolved customers’ complaints
o Processedcashtransactions, data entry of check and credit card transactions
o Answered and directed incoming calls through the switchboard
o Created and executed appropriate strategic plans to bring in more business
o Researched sources in order to develop new business connections
o Conducted market research to identify trends and manage sales activities
accordingly
o Meet individual and company sales targets/ goals
o Promoted new products to walk-in customers and record orders