Future of work - How will it impact administrative assistants, executive and secretaries and what skills are required for future Bosch India

1. Shivananda (Shivoo) R Koteshwar
Design Group Digital Implementation Site Leader and R&D Head
Synopsys India
LINKEDIN : https://in.linkedin.com/in/shivoo2life
FACEBOOK : shivoo.koteshwar
SLIDESHARE : www.slideshare.net/shivoo.koteshwar
Bosch, Bangalore
November 2018

3.  Proficient in Microsoft Office includingWord, Excel and Outlook
 Manage databases such as Microsoft Access
 Prepare presentations, reports, and documents
 Ability to type (keyboard) at 40 to 80 WPM depending on the
position
 Reporting Skills and Administrative Writing Skills
 Ability to manage processes and analyze Information
 Excellent organizational skills with high attention to detail
 Professional, proactive and self-motivated with an ability to take
direction
 Problem Solving Skills
 Supply Management and Inventory Control
 Excellent communicative and interpersonal skills needed along
with a “Can Do” attitude!
 Ability to multi-task and change direction quickly
 Be a team-player and be able to work on own initiative in a
dynamic and challenging environment
 Ability to demonstrate initiative and honed organizational skills
 moderating office calendars and communication
 ManageTravel for team (Tickets, visa, Logistics)
 Scheduling facilities and equipment
 Routine clerical and organizational tasks
 Organizing files
 Drafting messages
 Mentoring team members
 Scheduling appointments and managing social medial and general
staff support.
 Manage small projects and help define new operational strategies.
 Negotiate with vendors
 Buy supplies, and manage stockrooms
 Knowledge of videoconferencing, fax, and other office equipment
 Conducting research
 Ability to effectively collaborate with variety of people and job
functions
 Keep team’s business operations and activities organized
 Self Starters who can recognize where processes can be improved
and take initiatives to improve
 Possess strong business judgment, professional etiquette and
organizational, analytical and problem solving skills to be able to
interact with high-level executives both inside and outside of the
company
 Manage correspondence
 Manage office budgets
 Manage space planning
 creating and maintaining office policies and procedures
 Organization of office events
 Should know thorough knowledge of company’s products and
services to be able to effectively analyze and anticipate the needs
of their managers, team members and their projects.

5. Technical Skills Human Skills Conceptual Skills
understanding of, and
proficiency in, a specific
kind of activity, particularly
one involving methods,
processes, procedures, or
technique.
Technical skill involves
specialized knowledge,
analytical ability within that
specialty, and facility in the
use of the tools and
techniques of the specific
discipline
Ability to work
effectively as a group
member and to build
cooperative effort within
the team he/she leads.
This skill is demonstrated
in the way the individual
perceives (and
recognizes the
perceptions of) his
superiors, equals, and
subordinates, and in the
way he behaves
subsequently
Involves the ability to see the
enterprise as a whole; it
includes recognizing how the
various functions of the
organization depend on one
another, and how changes in
any one part affect all the
others; and it extends to
visualizing the relationship of
the individual business to the
industry, the community, and
the political, social, and
economic forces of the nation
as a whole

10.  By 2020,Artificial IntelligenceWill Create More JobsThan It Eliminates. AI
Will Create 2.3 Million Jobs in 2020,While Eliminating 1.8 Million
 We will go through a transition period of temporary job loss, followed by
recovery, then business transformation
 For the greatest value, focus on augmenting people with AI. Enrich
people's jobs, reimagine old tasks and create new industries.Transform
your culture to make it rapidly adaptable to AI-related opportunities or
threats
 Rather than have a machine replicating the steps that a human performs
to reach a particular judgment, the entire decision process can be
refactored to use the relative strengths and weaknesses of both machine
and human to maximize value generation and redistribute decision
making to increase agility

11. Technology
▪ Knowledge of design and layout software such
as Microsoft Publisher and Adobe Photoshop
and InDesign, ERP, Database Management
▪ Expertise with web-based tools like Concur for
making travel arrangements and keeping track
of travel expenses
▪ Advanced proficiency with Microsoft Office,
including Word, Excel, Outlook and PowerPoint
▪ A working knowledge of social media, such as
Facebook, LinkedIn, Twitter, Instagram and
Pinterest, to help companies build their online
reputations
▪ Familiarity with database management
software, such as Microsoft Access and
FileMaker Pro
▪ Excellent Internet research capabilities
Verbal and Written Communication
Social Media Management
Organization
Time Management
Strategic Planning
Resourcefulness
Detail Oriented
Anticipates Needs
Ability to work autonomously

15.  "[Apple's] testing have found that people really want to talk to someone for support that's
based in the country that they're calling from and so Apple U.S. is their biggest base so
they want to accommodate that.” --- Financial analyst Gene Munster
 Toyota has been going the other direction and replacing its robots with humans. Why?
Robots may be faster, but humans are capable of innovation and coming up with ideas that
ultimately result in improvement --- Wil James, president ofToyota Motor Manufacturing
 AI Is the new electricity. Anything that a typical human can do with at most 1 sec of thought,
can probably now or soon be automated with AI” --- AI pioneer Andrew NG.
 Jobs that require creativity, flexibility, empathy, emotional intelligence, communication
skill or fine motor skills (at unpredictable tasks) have greater natural immunity to AI
 Most calamitous warnings of job losses confuse AI with automation — that overshadows
the greatest AI benefit — AI augmentation — a combination of human and artificial
intelligence, where both complement each other."

16. 1. Translators
2. Bookkeeping
3. Compensation
and Benefits
Manager
4. Receptionists
5. Couriers
6. Proofreaders
7. Computer
Support Specialist
8. Market Research
Analysts
9. Advertising
Salespeople /
Telemarketers
10. Retail salespeople

17. 1. HR Manager
2. Sales Manager
3. Marketing
Manager
4. Public Relations
Manager
5. Chief
Executives
6. Event Planners
7. Writers
8. Software
Developers
9. Editors
10.Graphic
Designers

19. Education prepares you for certainty;
Learning prepares you for surprises

24.  Creativity is one skill that even AI is struggling to replicate,
which is why it will be one of the skills a worker needs to
succeed in the future

25.  Work through tough problems
 See work in a new way
 Add interest to mundane tasks
 Deliver a more impactful message when communicating with
individuals
 Visualize possibilities that help company grow
 Manage conflicting situations
 And more!

26.  How can I streamline this process?
 How can I simplify this project?
 What if…?”
 How can I do this faster or more efficiently?
 How can I make it easier for others?
 Is there a better way to do the same thing?
 How will a new person do this same job?
 What should I STOP doing, START doing and CONTINUE
doing?

28. AI and Robots will take our jobs
but better ones will emerge for us

31.  IoT extends connections to objects
 Every object could be identified and connected to other objects
 With the smart sensors, objects become intelligent. Smart
Sensors can
▪ MEASURE
▪ STORE
▪ ANALYZE
▪ COMMUNICATE
▪ ACT

32. Source: Dr. Mazlan Abbas

33. Credit: Postscapes and Harbor

34. Credit: Postscapes and Harbor

35. Credit: Postscapes and Harbor

36. Credit: Postscapes and Harbor

39. Source: Dr. Mazlan Abbas

44. 1. Reversing Paralysis
2. Self-DrivingTrucks
3. Facial Recognition
4. Practical Quantum
computing
5. 360 degree camera
6. Hot Solar cells
7. GeneTherapy 2.0
8. Cell Atlas
9. Botnets ofThings
10. Reinforcement Learning
Alexa Effect !

45. Google Pixel Buds Sony Glasses

46.  2018 – 2019: Self-driving cars let human drivers relax behind the wheel
 2019 – 2020: 5G connectivity becomes the norm, replacing 4G; traveling
into space becomes a leisure activity; eyewear comes equipped with tiny
displays that project into the wearer's retina
 2026: Humans hand off household chores to domestic robots
 2030: Displays can be embedded into human skin and powered by the
blood
 2034: Manned missions to Mars begin
 2036 - 2037: Materials are transported from the surface of the earth into
space using an elevator-like structure
 2037 - 2038:Anti-aging drugs make us all look young and lovely forever

47.  Designing is a key component for
innovation and development of
electronic products
 Watch the technology
Trends/Drivers (multi disciplinary)
 Track Growth Markets –
Healthcare, Automotive and
Wearables

50. 50 Shades of Life
50 Colours of Love

51.  Belakoo Education Trust offers free quality education for
underprivileged children. We run STEAM programs for
Government School kids substituting their learnings at school.
 We participate in Skill Development Program for students under
various running central/stage level schemes
https://www.facebook.com/belakootrust/

53. All pictures are from flickr.com with either
copyright or with common creatives

54.  https://www.supplychain247.com/article/10_skills_you_need_to_master_in_2020
 https://www.mastersonstaffing.com/blog/8-administrative-assistant-skills/
 http://www.mindtheproduct.com/2013/09/validate-or-die-using-validation-to-build-the-right-
product/
 https://www.opencolleges.edu.au/informed/features/6-skills-wont-replaced-artificial-intelligence/
 https://www.fastcompany.com/40461624/how-toyota-is-putting-humans-first-in-an-era-of-
increasing-automation
 https://hbr.org/1974/09/skills-of-an-effective-administrator
 https://www.roberthalf.com/blog/evaluating-job-candidates/how-administrative-assistant-jobs-
and-skills-have-changed
 https://www.roberthalf.com.au/blog/jobseekers/7-must-have-administrative-skills-you-need-your-
game
 https://officedynamics.com/must-skill-executive-administrative-assistants-levels/
 http://de.slideshare.net/ramonvullings/27-creativity-innovation-tools-final
 https://m.youtube.com/watch?v=gZ6ua-b0Qo
 https://officeskills.org/blog/list-office-skills-administrative-assistants-office-assistants/

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56. Shivananda (Shivoo) R Koteshwar
FACEBOOK: shivoo.koteshwar
LINKEDIN: https://in.linkedin.com/in/shivoo2life
SLIDESHARE: www.slideshare.net/shivoo.koteshwar