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HR TECHNOLOGY 101 
A brief overview of HR tech 
past, present and future
While the history of HR is long and varied, 
changes in technology and globalization 
have forced organizations to rethink 
how they function in the new business 
environment. 
Read on to learn more and test 
your HR tech knowledge with our 
pop quizzes.
HR Technology of Yesteryear
1960s 
THE QUEST FOR A 
PAYROLL SOLUTION 
HR technology was 
initially developed to help 
eliminate manual pay 
processing and reduce the 
number of people needed 
to do the work.
1980s 
HUMAN RESOURCES 
MANAGEMENT 
SYSTEMS (HRMS) 
Computers in the 
workplace led to the 
development of PC-based 
HR applications. 
While these solutions 
offered a range of 
reporting tools, they were 
limited in their ability to 
share data or integrate 
with other HR systems.
1990s 
ENTERPRISE RESOURCE 
PLANNING (ERP)/WEB-BASED 
APPLICATIONS 
The arrival of the internet 
radically changed HR. 
With web-based technology, 
HR professionals could access 
information from multiple 
locations and easily share that 
information with those inside and 
outside of the department. 
Source: HR Transformation 
Technology by Allan Boroughs, 
Les Palmer and Ian Hunter
POP QUIZ! 
In what year did Jeff Taylor launch The 
Monster Board, one of the first online job 
recruitment tools? 
A 1990 B 1994 C 1998
ANSWER 
B Taylor launched the online 
recruitment tool in April 1994. 
This platform led to rapid growth 
in online recruitment and 
revolutionized how employers 
recruited and filled positions.
HR Technology Today
2007 2008 2009 2010 2011 2012 2013 PRESENT 
The focus on ROI has led to growth in HR metrics 
and analytics, which have helped demonstrate 
the connection between HR practices and a 
company’s competitive advantage. 
2007- PRESENT
2007 2008 2009 2010 2011 2012 2013 PRESENT 
SOFTWARE-AS-A-SERVICE (SAAS) HR SOLUTIONS 
SaaS technology has changed the way businesses 
function because they store data and applications in the 
“cloud” and can be accessed on-demand via the web 
without the need for on-premise hardware or software. 
2009- PRESENT 
(Source: HR Executive “Top 25 HR Milestones”)
2007 2008 2009 2010 2011 2012 2013 PRESENT 
SINGLE APPLICATION HCM SOLUTIONS 
These solutions begin to replace “integrated” payroll 
processes that are pieced together with interfaces. 
2009- PRESENT
POP QUIZ! 
The SaaS market is growing fast. In 2011, it 
was a $12B industry. How big is the industry 
expected to be in 2015? 
A $14 billion 
B $18 billion 
C $21 billion
ANSWER 
C The SaaS enterprise market is 
projected to grow towards 
$21.3 billion dollars in 2015.
The Future of HR Technology
TALENT 
MANAGEMENT 
HR DATA & 
ANALYTICS 
INTEGRATED TALENT 
MANAGEMENT 
& COMPENSATION 
THE TOP 3 AREAS FOR 
SPENDING INCLUDE:
POP QUIZ! 
The Apple App Store was launched in 2008. 
As of May 2013 (just five years later), how many 
apps had been downloaded from the store? 
A 500 million 
B 1 billion 
C 50 billion
ANSWER 
C In May 2013, Apple announced 
that 50 billion apps had been 
downloaded from its App Store.
What’s Next for HR?
GROWTH IN CLOUD COMPUTING 
40 percent of companies surveyed 
by Towers Watson are only 
considering SaaS-based solutions 
when investing in a new HRMS
RAPID ADOPTION OF 
MOBILE TECHNOLOGIES 
According to a survey by 
CedarCrestone, adoption of 
mobile-enabled HR processes has 
increased by 67 percent since 2012
RISE IN PREDICTIVE ANALYTICS 
AND CONSULTING SERVICES 
This is an area of “great potential” 
for HR, according to industry 
experts, with the goal of 
helping companies 
develop even better, 
more effective 
workforce strategies 
(Source: Towers Watson; HR Executive “The Future of HR Technology”)
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