Mobile Day 2015 - Why screen design is the second -not the first- step in app...Human Interface Group
Design-wise, you’ve done everything right for your latest app. But the results aren’t there: your customers still don’t like the user experience. What has gone wrong? Chances are you jumped right into early sketching and wireframing without thinking through the value proposition for your app and the experience you want to offer to your customers. In this presentation you can learn how to take the first step of creating a UX framework and making strategic UX decisions. It will be the start of the great user experience you’re looking for.
Design Thinking and the Business Model Canvas for the Mobile EconomySerge Van Oudenhove
Présentation sur Le Design Thinking and the Business Model Canvas for the Mobile Economyréalisé dans le cadre de StartLab de Solvay Entrepreneurs. http://startlab.solvayentrepreneurs.be/
Mobile Day 2015 - Why screen design is the second -not the first- step in app...Human Interface Group
Design-wise, you’ve done everything right for your latest app. But the results aren’t there: your customers still don’t like the user experience. What has gone wrong? Chances are you jumped right into early sketching and wireframing without thinking through the value proposition for your app and the experience you want to offer to your customers. In this presentation you can learn how to take the first step of creating a UX framework and making strategic UX decisions. It will be the start of the great user experience you’re looking for.
Design Thinking and the Business Model Canvas for the Mobile EconomySerge Van Oudenhove
Présentation sur Le Design Thinking and the Business Model Canvas for the Mobile Economyréalisé dans le cadre de StartLab de Solvay Entrepreneurs. http://startlab.solvayentrepreneurs.be/
Design Thinking Bootcamp - General Assembly - Mike BiggsMike Biggs GAICD
In increasingly complex times, innovation and collaboration skills are becoming vital to businesses, and both principles are essential in Design Thinking. This hands-on workshop will lead you through the design thinking process, taught by a design thinking professional that lives and breathes in this space.
This two-part workshop series will introduce the fundamentals of human-centered design and how this approach can help develop innovative solutions for the complex challenges we face as businesspeople, creatives and entrepreneurs.
During the fast paced sessions, you will be introduced to user centred design principles at the research, ideation and idea synthesis stage of the the design thinking process.
We'll cover the theory then workshop through the practical aspects of each of the stages the the core Design Thinking process. Learn how to conduct simple user research studies and how to implement research-driven insights to help make better decisions and product improvements. Also covering the concept of convergent/divergent thinking, rapid problem solving and prototyping, and collaborative design. Students will also be introduced to key practical tools which are integral in the process such as research collection tools, distributed design collaboration, web based prototyping, and testing/measuring.
Outcomes
- Understand how to apply human-centered design principles to tackle complex challenges.
- Identify new ways to serve and support people by uncovering latent needs, behaviours, and desires.
- Learn specific techniques and tools to improve research, ideation, and prototyping.
What if you could go back in time, and join up with Alan Cooper, Jared Spool, Don Norman, Jakob Nielsen, and others to help forge the UX community into what it is today? What would it be like to be a founding member of the driving force behind virtually every (decent) product on Earth? Guess what, you kind of can!
Where the traditional role of UX has been to fight for the user by designing usable & functional software and websites, in the age of the IoT (Internet of Things) every experience of soft and hardware bleeds into the next. The wares we design (and unfortunately those we don't) are no longer isolated elements, but a network of experiences and combinations. Service Design is the present, and future of bringing all of these isolated elements together under one design umbrella. Service Design is the future of UX, and probably your next career move!
How did we sell DT, how did the workshops with clients and users, which methods work and which ones do not.
Examples of real projects: both successful and not very)
- What is DT and why everyone is talking about it
- Key DT elements
- How DT works in outsourcing
- How the theory differs in practice
- How to sell DT
- How a project with DT fails
Design thinking workshop at VODW BrusselsVODW Brussels
These are the slides from our Design Thinking workshop at VODW Brussels. You find an introduction about VODW Brussels, the set-up for the workshop, as well as a real VODW case, Mobly.
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
An introduction to human-centered design including characteristics of HCD, industry terminology, and methodology. Includes case study, criticisms, and an evaluation of human-centered design. Created for non-UX professionals for an in-office workshop.
Easy UX Process Steps Must follow by every UX Designer Think 360 Studio
User experience (UX) and user interface (UI) designers are essential for any startup business. The ordinary generalization for ux designer is that they are regular graphic or visual designers. UX designers wear numerous caps in a startup. This includes showcasing, arranging, planning, imparting and testing. Every UX designer should follow these simple process.
Design Thinking, From Idea to Product @ Product TankDavide Scalzo
These are the slides that I used for my keynote on Design Thinking at Product Tank London in November 2015.
In this keynote I was introducing how to use design thinking when trying to get a new product or feature to market in order to deliver a product that your customer audience actually wants.
As organizations continue to establish and mature their in-house design teams, it turns out there’s very little common wisdom on what makes for a successful design organization. Books and presentations tend to focus on process, methods, tools, and outcomes, leaving a gap of knowledge when it comes to organizational and operational matters.
In this talk, Kristin Skinner discusses how to coordinate efforts and structure teams within large organizations. She covers:
- Realizing the Potential of Design
- Organizational Models / The Centralized Partnership
- The 5 Stages of Design Organizations
- The 12 Qualities of Effective Design Organizations
She also stresses the impact that design can have on business and highlights the importance of design managers in coordinating in-house efforts, advocating for quality, and enabling culture.
More information can be found in Kristin's book with Peter Merholz, Org Design for Design Orgs: Building and Managing In-House Design Teams, published by O'Reilly in August 2016.
http://orgdesignfordesignorgs.com/
Discovering how Enterprise Design Thinking is a powerful approach to innovation and brand differentiation, focused on creating experiences that delight customers. Design Thinking adds three core practices to traditional approaches: Hills, playbacks, and sponsor users
This book will provide you with new tools, skills,
and a mindset to harness opportunities born of
uncertainty in order to design a better business.
We’ve included tons of real-world examples of
people who have mastered the fundamentals of
design, as well as case studies of companies that
have created change using design as the under-
lying foundation for decision making. And, just as
design is a repeatable process, this book is meant
not only to guide you on your design journey, but
also to provide an ongoing reference to help you
scale the design beyond one project or product
to an entire company.
Businesses typically view UX design as a tactical activity. More and more, however, companies are turning to UX as a source of strategic growth. As they do so, creating a design strategy and aligning it with business goals becomes essential. For many UX designers this represents a new challenge requiring an expanded skill set.
This workshop provides a solid background for understanding, building and communicating an effective UX Strategy. Through many examples, hands-on activities, and references to relevant literature, you’ll learn about this emerging field that is critical to the future of UX.
In particular, we’ll be working with a tool I created based on combination of research and practical experience called the UX Strategy Blueprint.
This course is suited for information architects, interaction designers, visual designers, content strategists, and UX designers seeking to better understand strategy, as well as product managers and developers interested in UX strategy. It is geared towards practicioners with an intermediate to advance level of understanding of UX design, in general.
People Over Pixels: Meaningful UX That ScalesCliff Seal
Why does a user's experience matter—not just to an organization, but in a broader sense? And, if we can find a deeper meaning in designing for others, how can that help us achieve business goals?
Design is finally getting some attention in tech, and we ought to realize the importance of that opportunity and capitalize on it for the good of everyone. You might be surprised at how a focus on helping people actually results in the metrics that everyone cares about, like user happiness and team efficiency—and I'll back it up with statistics you can take back with you.
So join us as we talk about the foundation of great UX and how to scale our methods (no matter what size your organization is). Simply doing more of the same ol' stuff won't cut it, so we'll discuss how subtle shifts in thinking can help us continually improve our work for the benefit of everyone it touches.
PSU Web 2015: How To Take The Crazy Out Of Your Company's Process Flows #psuwebJennifer Aldrich
Labels, labels everywhere: product managers, product owners, squads, designers, developers, architects, agile, lean, waterfall, roles, methodologies - the list goes on and on.
How do you pick an internal process flow that will work for your company? What do you do when only part of a process flow fits? What do you do when an entire process you've invested time and money in is a total flop?
This talk will cover how our company created a positive, interdepartmentally collaborative, innovation friendly, process flow from the top down.
I'll cover some trial and error stories, some tools that rescued our sanity, and the workflow we uncovered that fits our organization like a glove.
Design Thinking Bootcamp - General Assembly - Mike BiggsMike Biggs GAICD
In increasingly complex times, innovation and collaboration skills are becoming vital to businesses, and both principles are essential in Design Thinking. This hands-on workshop will lead you through the design thinking process, taught by a design thinking professional that lives and breathes in this space.
This two-part workshop series will introduce the fundamentals of human-centered design and how this approach can help develop innovative solutions for the complex challenges we face as businesspeople, creatives and entrepreneurs.
During the fast paced sessions, you will be introduced to user centred design principles at the research, ideation and idea synthesis stage of the the design thinking process.
We'll cover the theory then workshop through the practical aspects of each of the stages the the core Design Thinking process. Learn how to conduct simple user research studies and how to implement research-driven insights to help make better decisions and product improvements. Also covering the concept of convergent/divergent thinking, rapid problem solving and prototyping, and collaborative design. Students will also be introduced to key practical tools which are integral in the process such as research collection tools, distributed design collaboration, web based prototyping, and testing/measuring.
Outcomes
- Understand how to apply human-centered design principles to tackle complex challenges.
- Identify new ways to serve and support people by uncovering latent needs, behaviours, and desires.
- Learn specific techniques and tools to improve research, ideation, and prototyping.
What if you could go back in time, and join up with Alan Cooper, Jared Spool, Don Norman, Jakob Nielsen, and others to help forge the UX community into what it is today? What would it be like to be a founding member of the driving force behind virtually every (decent) product on Earth? Guess what, you kind of can!
Where the traditional role of UX has been to fight for the user by designing usable & functional software and websites, in the age of the IoT (Internet of Things) every experience of soft and hardware bleeds into the next. The wares we design (and unfortunately those we don't) are no longer isolated elements, but a network of experiences and combinations. Service Design is the present, and future of bringing all of these isolated elements together under one design umbrella. Service Design is the future of UX, and probably your next career move!
How did we sell DT, how did the workshops with clients and users, which methods work and which ones do not.
Examples of real projects: both successful and not very)
- What is DT and why everyone is talking about it
- Key DT elements
- How DT works in outsourcing
- How the theory differs in practice
- How to sell DT
- How a project with DT fails
Design thinking workshop at VODW BrusselsVODW Brussels
These are the slides from our Design Thinking workshop at VODW Brussels. You find an introduction about VODW Brussels, the set-up for the workshop, as well as a real VODW case, Mobly.
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
An introduction to human-centered design including characteristics of HCD, industry terminology, and methodology. Includes case study, criticisms, and an evaluation of human-centered design. Created for non-UX professionals for an in-office workshop.
Easy UX Process Steps Must follow by every UX Designer Think 360 Studio
User experience (UX) and user interface (UI) designers are essential for any startup business. The ordinary generalization for ux designer is that they are regular graphic or visual designers. UX designers wear numerous caps in a startup. This includes showcasing, arranging, planning, imparting and testing. Every UX designer should follow these simple process.
Design Thinking, From Idea to Product @ Product TankDavide Scalzo
These are the slides that I used for my keynote on Design Thinking at Product Tank London in November 2015.
In this keynote I was introducing how to use design thinking when trying to get a new product or feature to market in order to deliver a product that your customer audience actually wants.
As organizations continue to establish and mature their in-house design teams, it turns out there’s very little common wisdom on what makes for a successful design organization. Books and presentations tend to focus on process, methods, tools, and outcomes, leaving a gap of knowledge when it comes to organizational and operational matters.
In this talk, Kristin Skinner discusses how to coordinate efforts and structure teams within large organizations. She covers:
- Realizing the Potential of Design
- Organizational Models / The Centralized Partnership
- The 5 Stages of Design Organizations
- The 12 Qualities of Effective Design Organizations
She also stresses the impact that design can have on business and highlights the importance of design managers in coordinating in-house efforts, advocating for quality, and enabling culture.
More information can be found in Kristin's book with Peter Merholz, Org Design for Design Orgs: Building and Managing In-House Design Teams, published by O'Reilly in August 2016.
http://orgdesignfordesignorgs.com/
Discovering how Enterprise Design Thinking is a powerful approach to innovation and brand differentiation, focused on creating experiences that delight customers. Design Thinking adds three core practices to traditional approaches: Hills, playbacks, and sponsor users
This book will provide you with new tools, skills,
and a mindset to harness opportunities born of
uncertainty in order to design a better business.
We’ve included tons of real-world examples of
people who have mastered the fundamentals of
design, as well as case studies of companies that
have created change using design as the under-
lying foundation for decision making. And, just as
design is a repeatable process, this book is meant
not only to guide you on your design journey, but
also to provide an ongoing reference to help you
scale the design beyond one project or product
to an entire company.
Businesses typically view UX design as a tactical activity. More and more, however, companies are turning to UX as a source of strategic growth. As they do so, creating a design strategy and aligning it with business goals becomes essential. For many UX designers this represents a new challenge requiring an expanded skill set.
This workshop provides a solid background for understanding, building and communicating an effective UX Strategy. Through many examples, hands-on activities, and references to relevant literature, you’ll learn about this emerging field that is critical to the future of UX.
In particular, we’ll be working with a tool I created based on combination of research and practical experience called the UX Strategy Blueprint.
This course is suited for information architects, interaction designers, visual designers, content strategists, and UX designers seeking to better understand strategy, as well as product managers and developers interested in UX strategy. It is geared towards practicioners with an intermediate to advance level of understanding of UX design, in general.
People Over Pixels: Meaningful UX That ScalesCliff Seal
Why does a user's experience matter—not just to an organization, but in a broader sense? And, if we can find a deeper meaning in designing for others, how can that help us achieve business goals?
Design is finally getting some attention in tech, and we ought to realize the importance of that opportunity and capitalize on it for the good of everyone. You might be surprised at how a focus on helping people actually results in the metrics that everyone cares about, like user happiness and team efficiency—and I'll back it up with statistics you can take back with you.
So join us as we talk about the foundation of great UX and how to scale our methods (no matter what size your organization is). Simply doing more of the same ol' stuff won't cut it, so we'll discuss how subtle shifts in thinking can help us continually improve our work for the benefit of everyone it touches.
PSU Web 2015: How To Take The Crazy Out Of Your Company's Process Flows #psuwebJennifer Aldrich
Labels, labels everywhere: product managers, product owners, squads, designers, developers, architects, agile, lean, waterfall, roles, methodologies - the list goes on and on.
How do you pick an internal process flow that will work for your company? What do you do when only part of a process flow fits? What do you do when an entire process you've invested time and money in is a total flop?
This talk will cover how our company created a positive, interdepartmentally collaborative, innovation friendly, process flow from the top down.
I'll cover some trial and error stories, some tools that rescued our sanity, and the workflow we uncovered that fits our organization like a glove.
Usability Test Results Xtext New Project WizardSandra Schering
A discussion in GitHub concerning the new project wizard of an Xtext project was the origin for a usability test in which three versions of the wizard were compared. The slides show the study design and the usability findings.
The Prairie Initiative is a family of projects that aim to make Drupal.org a more supportive environment for people who are new to the community and a more productive environment for our contributors.
Experience strategy with UX designer as protagonistAnthony Colfelt
From www.johnnyholland.org "Colfelt gave a number of memorable metaphors for UX design in his presentation, backed up with his work at UX consultancy Different. Beginning with the solar system of UX (currently tech is the sun, circled by the business, which is circled by customer experience), he suggested that to counter this and allow user experience happen earlier in the project management process, UX designers should be like the ultimate protagonist – Arnold Schwartzenegger.
His key takeaways were that experience research should be like a shield (no holes, scientifically implemented) as it could then be used to avoid costly mistakes downstream."
Presentation about selling UX to coders at NordiCHI2014
Maarit Laanti 28.10.2014
NordiCHI2014 is the 8th Nordic Conference on Human-Computer Interaction
Maarit Laanti
UX strategy lacks strategy, it is usually just a glorified waterfall process, even agile processes are just incremental waterfall. This presentation tells the current state of UX strategy in pictures while it outlines a real UX Strategy in words.
UXPA UK April Event: UX Strategy
Sponsored by Futureheads
Date and venue: 16 April 2015, The Telegraph, 111 Buckingham Palace Road, SW1W 0DT
This presentation covers foundation questions for UX strategy:
- Why UX strategy? What problem does it seek to solve?
What is the relationship between UX strategy and business strategy, product strategy?
- Are there new skills and techniques required to develop UX strategy?
- Why should UX professionals make great strategists?
Why UX professionals often fail at strategy and strategic influence?
Tim is a Partner at Foolproof, one of Europe’s largest experience design companies. He leads Foolproof’s Strategy & Planning practice, developing and deploying their experience strategy framework, methodologies and expertise across a range of global clients. He is speaking at UX STRAT in Amsterdam, June 2015.
Ruining Your Own Efforts? Learn How to Crawl Out of the Wood Work.Cat Payen-Guimard
Ruining Your own efforts? Sabotaging your work, life in general? Get the me-s out and just keep the me - i.e. get the ghosts out of the closet!. Buckle up for the ride, a little work on yourself to get this show off the ground with a fresh start.
Gathering Real-World Insights with AnthropologyMatt Baline
The work of cultural anthropologists can help deepen your understanding of your customers, refine your business objectives, and even assess the success of your efforts! This presentation will introduce you to the ways that cultural anthropology and its focus on gathering data in natural settings can yield actionable insights to fuel your designs and strategies.
In this presentation I make the case for social media and layout a simple "practical, tactical social media" workflow for adding social media to your daily routine...
Design for Business Impact - Increase Your ROI & VelocityChloë Bregman, CSPO
In this age of business, the speed and quality of a company’s execution matters more than ever before. Design has earned a seat at the executive table and in part because of this designers need the tools to articulate their business impact. It’s important to design in such a way that realistically looks at the potential impact (ROI) and creates consistent design velocity for a company. It’s important that we set certain expectations when setting up a company to increase our chances of success.
In this talk, Chloë will teach you how to optimize the design process to rapidly ship products. We will explore what ROI and design velocity are then look at how a growth mindset and power of not knowing are the key to acceleration. Based on this key we will discuss the culture, team structure, processes, technology and tools that empower us to generate business impact. We all want to be more effective at our jobs. You will come away with a framework to help you design as an individual, team leader or organization.
Who is this talk for:
Designers who want to understand how they can think about design to achieve their goals faster in a more powerful way as well as articulate the value of and advocate for what they are working on to people outside of the design team.
Design managers, executives and senior level designs interested in manifesting team environments that create high quality design work while maximizing the impact of design on the business.
Startup founders who want to incorporate design thinking into their organization in a way that catalyzes the realization of business goals across all areas of the organization.
Taiwan CPC 2012 Workshop - Using UX Design Principles & Methodologies in Desi...MLD/Mel Lim Design
Aspiration and joyful satisfaction are intrinsic drives. They are the common denominators of all effort, beginning with design and extending to the client and user experience. What is created externally mirrors what is happening internally. To understand the whole requires learning to engage in empathic internal and external communication across cultures, teams, clients, and customers. This “practice” provides validation, adds to ideation, and forges strategies for demonstrating and building value.
What is Persona development and how to create effective user persona?Advaiya Solutions, Inc.
Personas provide a noticeable advantage by creating a face to represent an entire group. Whether you need to better align your sales and marketing, build a new website, create a compelling content strategy, Advaiya persona development consultants can help you build effective personas to accelerate customer experience management.
(Last change, July 2: Removed as beyond most teams' scope Eyetracking Study, Clickstream Analysis, Usability Benchmarking; Added Live-Data Prototypes, Demand Validation Test, Wizard of Oz Tests)
For our teams tasked with building products and features for The New York Times, we face a common challenge with many: how do we figure out what’s worth spending our time on?
The answer seems straightforward: test your ideas with real customers, leveraging the expertise of your product, UX, and engineering talent. Figure out the smallest test that you can come up with to test a specific hypothesis, gather data and insights, and keep iterating on it until you know whether the problem is real and your solution will prove valuable, usable, and feasible.
As part of our efforts to adopt such a data-driven, experimental approach to product development, we recently kicked off a product discovery pilot program. Small, cross-functional teams were paired with coaches and facilitators over a six week period to demonstrate how product discovery and Lean Startup techniques could work for real-world customer opportunities at The New York Times.
One of the first things that we learned about the process from our participants was that they wanted a "toolkit" - something to help them figure out what they should be doing, asking or making to get as quickly as possible towards the validated learning, prototypes and user tests that would have the most impact.
To help the facilitate the learning process for our dual-track Agile teams, the Product Architecture team here at The Times (Christine Yom, Jim Lamiell, Josh Turk, Priya Ollapally, and Al Ming) built a "Product Discovery Activity Guide" that rolled up activities, exercises, and testing techniques from all our favorite thought leaders.
This included brainstorming exercises from Gamestorming and Innovation Games, testing techniques from traditional user research, and rapid test-and-learn tactics from Google Ventures, Eric Ries (The Lean Startup), Jeff Gothelf (Lean UX), Steve Blank (Customer Development) and our spirit guide, Marty Cagan (Inspired), among others.
Our goal was to make it a tool not just for learning how to get started, but to be a living document for teams to share knowledge about the process itself. What techniques worked and didn't work? What tactics did they learn elsewhere that might be worth sharing with the rest of the company?
We hope you find it useful, and whether you’d like to share with us what you’re doing with it, or you have suggestions (big or small) to improve it for future product generations, please let us know! (nyt.tech.productarchitecture@nytimes.com)
Al Ming
July 2015
Strategy & Space is a boutique consultancy for brand strategy and experience design. Brand strategies are coming to live through the digital, physical and human experience in space. Strategy & Space connects branding with service design and architecture to create environments that are more useful, enjoyable and human centered.
The Butterfly Principle for Product Management by GameBench CEOProduct School
Startups have changed the way technology companies perceive product management. Experimentation and application of lean principles are no longer just for startups. Large enterprises want to cultivate a startup mindset and mimic such an environment.
So what’s the startup product mindset? How does obsession with a customer problem help startups succeed? And what makes them fail?
Sri shared his experiences and real examples around customer-centric and pragmatic product management that gives enterprises an edge over their competitors. He discussed the butterfly principle in product creation and how it helps create products customer love.
It's imperative that today's organizations understand the experience they are creating for their customers and the context in which they're delivering.
Through the use of user-centered design and design thinking frameworks, you can accelerate your understanding and innovation opportunities, while decreasing the risk of building the "usable wrong thing."
Seen at EntreFest 2017, Matt Arnold and Mat Winegarden used this presentation they created in order to help small businesses to large enterprise groups embrace customer understanding and design thinking frameworks to help de-risk opportunities.
Why And How to Transition into Product Management by Google PMProduct School
Nabil Shahid walks through their journey to Product Management in the world of tech, talking about how to market your skills and how to get into the industry. He also touches on balancing knowledge and personal experience with what's best for a wider user group.
How to implement research, ideation, prototyping, user testing in agile development process?
How to scale product design process?
What do product manager and product owner do?
How to Use Data to Build Products by Tradesy Product AdvisorProduct School
Main takeaways:
- Product Management is probably the most exciting function in technology organizations - it's an art and science that's well-suited for certain personalities
- The goal of a good Product Manager is NOT to launch a product - rather, it's to move a planned metric in the right direction by the right amount
- A good Product Manager can answer the question, "How did your product do yesterday?" We can't answer that without a well-defined analytics strategy and data requirements built into our products
Things you can do to help your organisation make better services for usersleisa reichelt
Four things you can do to start shifting the culture of your organisation so that it is more able to make better services for your users, based on experience at the Government Digital Service.
A talk I gave for World IA Day in Bristol in 2013 describing how the way I have worked has changed dramatically over the years and how I've moved from abstraction to the concreteness of prototypes.
my talk from the LBi 'What's Next in Experience Design' in which I talk about why skunk works style internal start ups are prone to failure and the characteristics of successful start ups that larger organisations could seek to adopt in order to foster innovation & creativity company wide.
here's the presentation I gave at Enterprise 2.0 this morning. The slides are a little sparse. I'll write up some notes on my blog (disambiguity,com) as soon as I get a spare moment.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
6. To know what a business is we have to start with its
purpose. Its purpose must lie outside of the business itself.
In fact, it must lie in society, since business enterprise is an
organ of society. There is only one valid definition of
business purpose: to create a customer.
- Peter Drucker, Management: Tasks, Responsibilities, Practice
7. What the customer thinks he or she is buying, what he or
she considers value is decisive – it determines what a
business is, what it produces, and whether it will prosper.
And what the customer buys and considers value is never a
product. It is always a utility – that is, what a product or
service does for him or her. And what is value for the
customer is anything but obvious.
- Peter Drucker, Management: Tasks, Responsibilities, Practice
9. Profit is not a cause but a result – the results of the
performance of the business in marketing, innovation,
productivity. It is a needed result, serving essential
economic functions. Profit is, first, the test of performance –
the only effective test… Indeed, profit is a beautiful example
of what engineers mean when they talk of feedback, or the
self-regulation of a process by it’s own results.
- Peter Drucker, Management: Tasks, Responsibilities, Practice
10. Harry Beckwith- Selling the Invisible
why are companies terrified of a clear value proposition
look up the positioning quote from selling the invisible and put
it here - the bit about saying what you are is saying what
you’re not.
- Harry Beckwith, Selling the Invisible
12. we UXers can help drive good decision making
we, UXers, need good decisions made to make good UX.
13. If you want to be a brand, you have to work from the inside out
A great logo isn’t going to make a shitty product any less shitty,
any more than a hard worker is going to make
a bad boss a compelling leader.’
Christopher Simmons - http://www.aiga.org/content.cfm/what-design-cant-do
14. Facilitator
one who contributes structure and process to interactions so groups
are able to function effectively and make high-quality decisions.
A helper and enabler whose goal is to support others to achieve
exceptional performance
Facilitation at a Glance: Ingrid Bens
15. business
strategy 1. value proposition
- target audience
- business model
- experience strategy
ux strategy
2. customer experience framework
- experience map & touchpoints
- personas (UX & Marketing)
- KPIs & metrics
iven - design principles
ution
strategy driven
tactical execution
3. execute strategy in design
- prioritisation / methodology
- designing strategically
- measurement & evaluation
16. 1. Business strategy
value proposition
- target audience
- business model
- experience strategy
17. anecdotal experience
almost every client I’ve ever worked for who is seeking
greater market share has had no clear value proposition.
18. yay!
unclear proposition clarify
proposition
now bad proposition
new
proposition
no proposition
(eg. new company)
new
product?
19. how to get a group to make a complex decision
like, say, agree on a value proposition
generate synthesis & evaluate & make a clearly articulate
ideas explore ideas prioritise ideas decision agreed value
proposition
ref: http://www.uie.com/articles/kj_technique/
28. target audience
‘How can you deliver a unique value to meet an important
set of needs for an important set of customers’
- Michael Porter, Business Strategy Guru
29. business goals
‘We never take our eyes off the business goals … design
is an integral part of any successful business strategy,
and not an artistic ‘boutique’ profession’
- Hartmut Esslinger, Founder, frog design inc. (The Fine Line)
30. money questions you should be prepared to talk about.
Revenue: How will this make money? How much will it make?
Revenue: How much will we make per customer?
(Customer Lifetime Value (CLV))
Cost: How much will this cost to make?
Cost: How much will each customer cost to acquire and support?
Profit: Will the revenue surpass the cost?
(profit = revenue - cost of goods sold)
Return on investment (is it worth the effort?)
= (profit - investment)
investment
Different businesses use different calculations.
If yours has one in place, find out what it is.
35. journeys, touchpoints, important moments
work through them across all aspects of the experience (even if
you have no control of many of them)
collaborate across departments to create a shared
understanding of the customer experience and all touchpoints
design a framework or model that works best for your company.
integrate this model into the way the company works.
36. money in money out
(aquisition) (churn)
sales & promotion trial (meet initial need) expose to broader value/
range of services
37. how it helped
- removing silos
- creating shared language
- creating shared focus
- sharing learnings from insight/research activities
(everyone knows more about customers without doing any more work!)
- ability to see how work contributes to company success
- ability to empathise with customer experience
- ability to prioritise work to benefit company & customer
- ability for UX to get in earlier and be more effective
- ability to measure effectiveness of work commissioned
based on acquisition and churn metrics
- shift focus from quantity of work outputted to quality
45. Prioritising strategically
Use your strategic framework to help you work
out what to design/build first
(what is most aligned with the strategy, what will
deliver the most value)
This is particularly useful if you use an agile
methodology
46. how to wireframe strategically
define audience generate synthesis & evaluate & make a sketch the
& purpose of ideas explore ideas prioritise ideas decision wireframe
interface
48. evaluating design (quality metrics)
your strategic methodology means you know how to
measure if a page/interaction is working or not.
use your KPIs/metrics to continually measure how well
your design is working. report on this. improve.
use tools like A/B testing.
50. facilitating change
appeal to the elephant and the rider:
1. make change emotional
2. make the next action clear
3. change the environment
Switch: How to change things when change is hard by Chip Heath and Dan Heath
52. facilitating change
appeal to the elephant and the rider:
1. make change emotional
2. make the next action clear
3. change the environment
Switch: How to change things when change is hard by Chip Heath and Dan Heath
53. focus on facilitation
‘with it’s focus on asking
instead of telling, listening &
building consensus, facilitation
is an essential skill for anyone
working collaboratively with
others’