The document discusses best practices for creating UX deliverables. It emphasizes the importance of adapting deliverables to the intended audience and project needs. UX deliverables should clearly communicate their purpose and add value by moving projects forward. Presenting information visually and through narrative is important to engage audiences. The document also provides perspectives from professionals in UX, design, development and content on their preferences for effective UX deliverables.
Best Practice For UX Deliverables - Eventhandler, London, 05 March 2014Anna Dahlström
TAKE THIS WORKSHOP ONLINE & GET 20% OFF WITH CODE 'SLIDESHARE'
https://school.uxfika.co/p/best-practice-for-ux-deliverables/?product_id=325265&coupon_code=SLIDESHARE
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Slides from my 'Best practice for UX deliverables' workshop that I ran for Eventhandler in London on the 05th of March 2014.
http://www.eventhandler.co.uk/events/uxnightclass-uxdeliverables3
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Please note that for copyright reasons & client privacy the examples in this presentation are slightly different than from the workshop. The examples included are for reference only in terms of what I talked through in the 'Good examples' section.
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ABSTRACT
Whilst the work we do is not meant to be hanged on a wall for people to admire, nor is meant to be put in a drawer and forgotten about. Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
Who is it for?
This workshop is suitable for anyone starting out in UX, or who's worked with it for a while but is looking to improve the way they present their work.
What you'll learn
In this hands on workshop we'll walk through real life examples of why the UX of UX deliverables matter. We'll cover how who the reader is effects the way we should present our work, both on paper and verbally, and how to ensure that the work you do adds value. Coming out of the workshop you'll have practical examples and hands on experience with:
// How to adapt and sell your UX deliverable to the reader (from clients, your team, in house and outsourced developers)
// Guiding principles for creating good UX deliverables (both low and high fidelity)
// Best practice for presentations, personas, user journeys, flows, sitemaps, wireframes and other documents
// Simple, low effort but big impact tools for improving the visual presentation of your UX deliverables
Beyond The Hamburger Menu - MOBX, 13 Sep 2014Anna Dahlström
Slides from my talk at MOBX in Berlin on 13 Sep 2014 - http://2014.mobxcon.com/
Beyond the hamburger menu - What you need to know about designing for multiple devices.
Abstract: From myths to trends and best practice, actual usage, engagement, design patterns and interactions, we’ll go through the insights behinds the stats and take a look at the reality behind mobile and what really matters when designing for multiple devices.
Type on the web has many roles: it is an interface, a brand, sets tone, and directs the user. Typography has many roles and can either add or take away from User Experience. In this beautiful and exciting talk we’re going to look at various ways type is used, implemented, and dissect the role that it plays in user experience on the web.
Storytelling For Multi-device Design - Bulgaria Web Summit, 20 Feb 2016Anna Dahlström
Slides from my talk at The Bulgaria Web Summit on 20 Feb 2016
http://bulgariawebsummit.com/
ABSTRACT
As the number of devices we use on a daily basis grows, considering each device's role at different times, situations and contexts is becoming increasingly important. Our ability to control where a user is coming from and how they get around the experiences we design is fading. Yet our need to ensure we understand where they are in their journey, so that we can deliver the right content and interactions at the right time, and on the right device, is ever more important. In this talk Anna will look a the principles behind storytelling in design and how they can be translated onto a multi device landscape to help ensure we create better multi-device experiences for our users and healthier bottom lines for our businesses.
The gap between physical and digital has blurred: we use Wiis to get in shape, computers to order a pizza, or our smartphone’s GPS to find hot dates. People want to interact with products and services when they want to and how they want to – and that’s not always on the web.
The future of design is everywhere the customer touches our product or service - digital or physical. User experience practitioners must move beyond the screen to designing a holistic customer experience that is seamless across channels and devices.
Best Practice For UX Deliverables - Eventhandler, London, 05 March 2014Anna Dahlström
TAKE THIS WORKSHOP ONLINE & GET 20% OFF WITH CODE 'SLIDESHARE'
https://school.uxfika.co/p/best-practice-for-ux-deliverables/?product_id=325265&coupon_code=SLIDESHARE
---
Slides from my 'Best practice for UX deliverables' workshop that I ran for Eventhandler in London on the 05th of March 2014.
http://www.eventhandler.co.uk/events/uxnightclass-uxdeliverables3
---
Please note that for copyright reasons & client privacy the examples in this presentation are slightly different than from the workshop. The examples included are for reference only in terms of what I talked through in the 'Good examples' section.
-----
ABSTRACT
Whilst the work we do is not meant to be hanged on a wall for people to admire, nor is meant to be put in a drawer and forgotten about. Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
Who is it for?
This workshop is suitable for anyone starting out in UX, or who's worked with it for a while but is looking to improve the way they present their work.
What you'll learn
In this hands on workshop we'll walk through real life examples of why the UX of UX deliverables matter. We'll cover how who the reader is effects the way we should present our work, both on paper and verbally, and how to ensure that the work you do adds value. Coming out of the workshop you'll have practical examples and hands on experience with:
// How to adapt and sell your UX deliverable to the reader (from clients, your team, in house and outsourced developers)
// Guiding principles for creating good UX deliverables (both low and high fidelity)
// Best practice for presentations, personas, user journeys, flows, sitemaps, wireframes and other documents
// Simple, low effort but big impact tools for improving the visual presentation of your UX deliverables
Beyond The Hamburger Menu - MOBX, 13 Sep 2014Anna Dahlström
Slides from my talk at MOBX in Berlin on 13 Sep 2014 - http://2014.mobxcon.com/
Beyond the hamburger menu - What you need to know about designing for multiple devices.
Abstract: From myths to trends and best practice, actual usage, engagement, design patterns and interactions, we’ll go through the insights behinds the stats and take a look at the reality behind mobile and what really matters when designing for multiple devices.
Type on the web has many roles: it is an interface, a brand, sets tone, and directs the user. Typography has many roles and can either add or take away from User Experience. In this beautiful and exciting talk we’re going to look at various ways type is used, implemented, and dissect the role that it plays in user experience on the web.
Storytelling For Multi-device Design - Bulgaria Web Summit, 20 Feb 2016Anna Dahlström
Slides from my talk at The Bulgaria Web Summit on 20 Feb 2016
http://bulgariawebsummit.com/
ABSTRACT
As the number of devices we use on a daily basis grows, considering each device's role at different times, situations and contexts is becoming increasingly important. Our ability to control where a user is coming from and how they get around the experiences we design is fading. Yet our need to ensure we understand where they are in their journey, so that we can deliver the right content and interactions at the right time, and on the right device, is ever more important. In this talk Anna will look a the principles behind storytelling in design and how they can be translated onto a multi device landscape to help ensure we create better multi-device experiences for our users and healthier bottom lines for our businesses.
The gap between physical and digital has blurred: we use Wiis to get in shape, computers to order a pizza, or our smartphone’s GPS to find hot dates. People want to interact with products and services when they want to and how they want to – and that’s not always on the web.
The future of design is everywhere the customer touches our product or service - digital or physical. User experience practitioners must move beyond the screen to designing a holistic customer experience that is seamless across channels and devices.
Ready to go Mobile? Today's Mobile Landscape: Responsive, Adaptive, Hybrid, a...Jeremy Johnson
There are a number of options when going mobile, and it's not slowing down. Why choose one over the other? What are the strengths and pitfalls? What's right for your customers and users? We'll go over each option, with examples of how you can come to the right strategy around your mobile offerings.
Typography and User Experience in Web DesignSara Cannon
Typography - the most often neglected part of the internet sometimes, but arguably one of the most important.
Oliver Reichenstein of information Architects once said that "Web Design is 95% Typography." This holds true. Not only is type use to convey information, but it is also used to navigate and perform tasks. This stat is overwhelming to think about considering how little we actually discuss type in our industry.
Type on the web has many roles: it is an interface, a brand, sets tone, and directs the user. Typography has many roles and can either add or take away from User Experience. In this beautiful and exciting talk we’re going to look at various ways type is used, implemented, and dissect the role that it plays in user experience on the web.
Early on as a Designer I had the privilege to work with some big brands, like: Verizon, Mission Foods, Nokia, and Sabre. Most of my projects were rooted in web applications. Which I loved, and was more than happy to work on as a UX Designer. But some designers took other paths, working on e-commerce sites, or perhaps lead generation. What has been hard to find recently is someone who's done both. I know I didn't know e-commerce to the degree I needed to when starting at GameStop - but learned quickly - luckily I've had some good teachers over the last couple of years.
Now talking about channels, bounce rate, A/B testing, conversion, SEM/SEO in the norm. And as I loved designing applications, I find equal interest in what makes people shop and (hopefully) eventually buy.
I recently gave this short presentation to a group of designers - a 101 on getting your interface to sell
"Mantras of startups: "fail fast", "move fast and break things", "keep shipping" - these are all great slogans, but unknown to many - these are really all about learning. It's about getting things in front of your customers early, and often. Watching - and learning. Finding what ideas were not quite as brilliant as you once thought - and finding this out as fast and cheap as possible.
How are modern product teams making this happen? Where does User Experience and customer research fit in this model? Taking from Agile, Lean, and User Centered Design - this talk will go over the build-measure-learn process, and how you can start to shape your organization to move fast, without leaving your customers behind."
What is #CareerGravity? It's applying the same principals for your own career that marketing professionals use to land more customers using the Internet. This presentation provides an outline of the #CareerGravity concept along with advanced tips for optimizing your LinkedIn profile.
Agility is an organization’s ability to respond to change and take advantage of opportunities. Organizational agility is more about being able to inspect and adapt in the large. Introducing Agile frameworks into your IT department doesn’t magically make your organization more responsive to customers’ needs or the market competition–it makes problems visible. Join us as we explore the common barriers that become visible in organizations as development teams adopt Agile practices, including areas of your organization where problems may lie and indicators to recognize them. As a group, we will be discussing tips for overcoming barriers to making your organization more Agile and bringing your development teams closer to customers.
This presentation will approach the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skillsets and offer opportunities to grow. It will help the attendees understand UX career options and help them craft their work samples and personal interactions to maximize their chances for success, whatever that looks like to them. Participants will learn to use the core concepts they utilize for their project work to how they present themselves and their work.
I’ll cover:
The varying career paths within UX and definitions of success
Information on what employers are looking for in UX professionals
Ways to utilize existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
Methods to present and brands oneself
Organizations are messy places: politics thwart progress, departmental squabbles are status quo, and decision-making often takes months. This chaos makes its way right to our websites, filling them with crap users don't want, need, or sometimes even understand. We’re practicing content strategy now, so what gives? Why are we still designing around all this clutter and corporate-speak? Because strategy documents and style rules alone won’t make people actually produce content that meets users’ needs and aligns with our designs. In this talk, you’ll hear what will: embracing (okay, tolerating) content chaos, instead of anguishing over imperfections. You'll learn strategic approaches for defining meaningful content problems in your organisation—and solving them one at a time.
Design Rationale: 10 Steps to Killing it in Design ReviewsUXPA International
Design Reviews help drive the conversation around design. A good design rationale describes what you want your design to convey. It proves to the audience that you’ve solved the design problem by justifying every element of your design, showing that each and every element plays a part in the design solution. A good design rationale constantly answers the question why, and leaves attendees with a clear understanding of your design concept. This workshop will break down the creation of a strong design rationale into 10 very doable steps.
In this course, you will learn:
The 10 steps to developing a strong design rationale
Exercises to help craft a compelling story
Different tools to get you started
How to deal with difficult people/strong personalities
Best practices to help you drive the outcomes you need
Participants will come away with the tools they need to be successful in their next Design Review. There will be time for questions and real-world practice as well.
Your digital footprint is an important part of an educator's professional image. This is a brief overview of creating and maintaining a successful digital footprint.
Experience strategy with UX designer as protagonistAnthony Colfelt
From www.johnnyholland.org "Colfelt gave a number of memorable metaphors for UX design in his presentation, backed up with his work at UX consultancy Different. Beginning with the solar system of UX (currently tech is the sun, circled by the business, which is circled by customer experience), he suggested that to counter this and allow user experience happen earlier in the project management process, UX designers should be like the ultimate protagonist – Arnold Schwartzenegger.
His key takeaways were that experience research should be like a shield (no holes, scientifically implemented) as it could then be used to avoid costly mistakes downstream."
The Prairie Initiative is a family of projects that aim to make Drupal.org a more supportive environment for people who are new to the community and a more productive environment for our contributors.
Ready to go Mobile? Today's Mobile Landscape: Responsive, Adaptive, Hybrid, a...Jeremy Johnson
There are a number of options when going mobile, and it's not slowing down. Why choose one over the other? What are the strengths and pitfalls? What's right for your customers and users? We'll go over each option, with examples of how you can come to the right strategy around your mobile offerings.
Typography and User Experience in Web DesignSara Cannon
Typography - the most often neglected part of the internet sometimes, but arguably one of the most important.
Oliver Reichenstein of information Architects once said that "Web Design is 95% Typography." This holds true. Not only is type use to convey information, but it is also used to navigate and perform tasks. This stat is overwhelming to think about considering how little we actually discuss type in our industry.
Type on the web has many roles: it is an interface, a brand, sets tone, and directs the user. Typography has many roles and can either add or take away from User Experience. In this beautiful and exciting talk we’re going to look at various ways type is used, implemented, and dissect the role that it plays in user experience on the web.
Early on as a Designer I had the privilege to work with some big brands, like: Verizon, Mission Foods, Nokia, and Sabre. Most of my projects were rooted in web applications. Which I loved, and was more than happy to work on as a UX Designer. But some designers took other paths, working on e-commerce sites, or perhaps lead generation. What has been hard to find recently is someone who's done both. I know I didn't know e-commerce to the degree I needed to when starting at GameStop - but learned quickly - luckily I've had some good teachers over the last couple of years.
Now talking about channels, bounce rate, A/B testing, conversion, SEM/SEO in the norm. And as I loved designing applications, I find equal interest in what makes people shop and (hopefully) eventually buy.
I recently gave this short presentation to a group of designers - a 101 on getting your interface to sell
"Mantras of startups: "fail fast", "move fast and break things", "keep shipping" - these are all great slogans, but unknown to many - these are really all about learning. It's about getting things in front of your customers early, and often. Watching - and learning. Finding what ideas were not quite as brilliant as you once thought - and finding this out as fast and cheap as possible.
How are modern product teams making this happen? Where does User Experience and customer research fit in this model? Taking from Agile, Lean, and User Centered Design - this talk will go over the build-measure-learn process, and how you can start to shape your organization to move fast, without leaving your customers behind."
What is #CareerGravity? It's applying the same principals for your own career that marketing professionals use to land more customers using the Internet. This presentation provides an outline of the #CareerGravity concept along with advanced tips for optimizing your LinkedIn profile.
Agility is an organization’s ability to respond to change and take advantage of opportunities. Organizational agility is more about being able to inspect and adapt in the large. Introducing Agile frameworks into your IT department doesn’t magically make your organization more responsive to customers’ needs or the market competition–it makes problems visible. Join us as we explore the common barriers that become visible in organizations as development teams adopt Agile practices, including areas of your organization where problems may lie and indicators to recognize them. As a group, we will be discussing tips for overcoming barriers to making your organization more Agile and bringing your development teams closer to customers.
This presentation will approach the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skillsets and offer opportunities to grow. It will help the attendees understand UX career options and help them craft their work samples and personal interactions to maximize their chances for success, whatever that looks like to them. Participants will learn to use the core concepts they utilize for their project work to how they present themselves and their work.
I’ll cover:
The varying career paths within UX and definitions of success
Information on what employers are looking for in UX professionals
Ways to utilize existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
Methods to present and brands oneself
Organizations are messy places: politics thwart progress, departmental squabbles are status quo, and decision-making often takes months. This chaos makes its way right to our websites, filling them with crap users don't want, need, or sometimes even understand. We’re practicing content strategy now, so what gives? Why are we still designing around all this clutter and corporate-speak? Because strategy documents and style rules alone won’t make people actually produce content that meets users’ needs and aligns with our designs. In this talk, you’ll hear what will: embracing (okay, tolerating) content chaos, instead of anguishing over imperfections. You'll learn strategic approaches for defining meaningful content problems in your organisation—and solving them one at a time.
Design Rationale: 10 Steps to Killing it in Design ReviewsUXPA International
Design Reviews help drive the conversation around design. A good design rationale describes what you want your design to convey. It proves to the audience that you’ve solved the design problem by justifying every element of your design, showing that each and every element plays a part in the design solution. A good design rationale constantly answers the question why, and leaves attendees with a clear understanding of your design concept. This workshop will break down the creation of a strong design rationale into 10 very doable steps.
In this course, you will learn:
The 10 steps to developing a strong design rationale
Exercises to help craft a compelling story
Different tools to get you started
How to deal with difficult people/strong personalities
Best practices to help you drive the outcomes you need
Participants will come away with the tools they need to be successful in their next Design Review. There will be time for questions and real-world practice as well.
Your digital footprint is an important part of an educator's professional image. This is a brief overview of creating and maintaining a successful digital footprint.
Experience strategy with UX designer as protagonistAnthony Colfelt
From www.johnnyholland.org "Colfelt gave a number of memorable metaphors for UX design in his presentation, backed up with his work at UX consultancy Different. Beginning with the solar system of UX (currently tech is the sun, circled by the business, which is circled by customer experience), he suggested that to counter this and allow user experience happen earlier in the project management process, UX designers should be like the ultimate protagonist – Arnold Schwartzenegger.
His key takeaways were that experience research should be like a shield (no holes, scientifically implemented) as it could then be used to avoid costly mistakes downstream."
The Prairie Initiative is a family of projects that aim to make Drupal.org a more supportive environment for people who are new to the community and a more productive environment for our contributors.
Presentation about selling UX to coders at NordiCHI2014
Maarit Laanti 28.10.2014
NordiCHI2014 is the 8th Nordic Conference on Human-Computer Interaction
Maarit Laanti
UX strategy lacks strategy, it is usually just a glorified waterfall process, even agile processes are just incremental waterfall. This presentation tells the current state of UX strategy in pictures while it outlines a real UX Strategy in words.
UXPA UK April Event: UX Strategy
Sponsored by Futureheads
Date and venue: 16 April 2015, The Telegraph, 111 Buckingham Palace Road, SW1W 0DT
This presentation covers foundation questions for UX strategy:
- Why UX strategy? What problem does it seek to solve?
What is the relationship between UX strategy and business strategy, product strategy?
- Are there new skills and techniques required to develop UX strategy?
- Why should UX professionals make great strategists?
Why UX professionals often fail at strategy and strategic influence?
Tim is a Partner at Foolproof, one of Europe’s largest experience design companies. He leads Foolproof’s Strategy & Planning practice, developing and deploying their experience strategy framework, methodologies and expertise across a range of global clients. He is speaking at UX STRAT in Amsterdam, June 2015.
UX STRAT Europe 2015 - UX Strategy: today and tomorrowTim Loo
It's been an exciting time for UX professionals working in the area of experience strategy. Increasing demand for experience design thinking at the top level and overarching vision at organizational level has propelled our emerging discipline into the forefront.
So where has this all gotten us to? How successful have we been in getting our strategies to deliver real change to the plans and cultural behaviours of organisations and better outcomes for their customers. And where do we turn to for the wider skills and inspiration to lead user centered change. What is the future for the UX strategist?
Digital Shoreditch 2015: When business culture kills experience designTim Loo
As experience designers, we've all been there. The business brief to improve the customer experience is clear. The insight from the customer and the business points to obvious opportunities. As a team weve designed innovative solutions creating a win/win for the organisation and their customers. And then, like a patient rejecting the life saving transplant, the solution doesn't take. Or worse they do nothing. What do you do when the business culture is the biggest barrier?
Redesigning Business - A workshop with Tim Loo - WebVisions BCN 2014Tim Loo
This is the workshop presentation from WebVisions BCN 2014 presented by Tim Loo, Strategy Director at Foolproof.
In an increasingly complex and digitally centric world, consumers are quickly evolving their thinking and behaviour. Many organisations are struggling to keep up, often failing to coherently live up to their brand and service promises. In this workshop, we’ll explore the role of the experience strategist creating wider business change, and the challenges and opportunities for the strategist in “redesigning” organisational attitudes and thinking around the customer.
UX STRAT 2014: Tim Loo's Workshop - Experience Visioning & RoadmappingTim Loo
This presentation is a shareable version of my workshop presentation from UX STRAT 2014, Boulder, Colorado.
In this workshop, we discussed the purpose of vision and roadmap in the experience strategy and the importance of working together with both business stakeholders and customers in the planning process. We covered practical definitions, skills and techniques:
- What is an experience vision?
- What are the ingredients for a great experience visions?
- Running visioning workshops with stakeholders
- Communicating experience vision through storytelling
- What is an experience roadmap?
- Creating a delivery roadmap
UX STRAT 2016 - Turning CX Strategy to CX Reality at ShellTim Loo
Shell's Commercial Fleet business serves and supports millions of business customers around the globe with fuel cards, fleet products and services across its fuels retail network - the world's largest.
Sarah Oey, Shell and Tim Loo, Strategy Director at Foolproof, will share their experience in creating the global customer experience strategy at Shell Commercial Fleet and the ongoing challenges, breakthroughs and pitfalls of making that strategy a valuable customer reality at one of the world's biggest companies.
What is Experience Strategy? by Tim Loo for DesignSingapore CouncilTim Loo
On the 26 August 2014, Tim Loo, Strategy Director at Foolproof, presented "What is Experience Strategy?" at special event organised by DesignSingapore Council and hosted at the National Design Centre, Singapore. This is a shareable version on that presentation.
People Over Pixels: Meaningful UX That ScalesCliff Seal
Why does a user's experience matter—not just to an organization, but in a broader sense? And, if we can find a deeper meaning in designing for others, how can that help us achieve business goals?
Design is finally getting some attention in tech, and we ought to realize the importance of that opportunity and capitalize on it for the good of everyone. You might be surprised at how a focus on helping people actually results in the metrics that everyone cares about, like user happiness and team efficiency—and I'll back it up with statistics you can take back with you.
So join us as we talk about the foundation of great UX and how to scale our methods (no matter what size your organization is). Simply doing more of the same ol' stuff won't cut it, so we'll discuss how subtle shifts in thinking can help us continually improve our work for the benefit of everyone it touches.
Slides from my talk at Cambridge Usability Group on the 12th of May 2014
http://www.eventbrite.co.uk/e/designing-better-ux-deliverables-tickets-11542298325
Needing to produce some kind of deliverables throughout a project is inevitable: it might be user research reports to inform senior stakeholder; usability test results to communicate to developers; sketches and wireframes to pass on to web designers.
Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013Anna Dahlström
TAKE THIS WORKSHOP ONLINE & GET 20% OFF WITH CODE 'SLIDESHARE'
https://school.uxfika.co/p/best-practice-for-ux-deliverables/?product_id=325265&coupon_code=SLIDESHARE
---
Slides from my 'Best practice for UX deliverables' workshop that I ran for Eventhandler in London on the 22nd of October.
http://www.eventhandler.co.uk/events/uxnightclass-uxdeliverables
---
Please note that for copyright reasons & client privacy the examples in this presentation are slightly different than from the workshop. The examples included are for reference only in terms of what I talked through in the 'Good examples' section.
-----
ABSTRACT
Whilst the work we do is not meant to be hanged on a wall for people to admire, nor is meant to be put in a drawer and forgotten about. Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
Who is it for?
This workshop is suitable for anyone starting out in UX, or who's worked with it for a while but is looking to improve the way they present their work.
What you'll learn
In this hands on workshop we'll walk through real life examples of why the UX of UX deliverables matter. We'll cover how who the reader is effects the way we should present our work, both on paper and verbally, and how to ensure that the work you do adds value. Coming out of the workshop you'll have practical examples and hands on experience with:
// How to adapt and sell your UX deliverable to the reader (from clients, your team, in house and outsourced developers)
// Guiding principles for creating good UX deliverables (both low and high fidelity)
// Best practice for presentations, personas, user journeys, flows, sitemaps, wireframes and other documents
// Simple, low effort but big impact tools for improving the visual presentation of your UX deliverables
Slides from the workshop @danny_bluestone and @duckymatt from Cyber-Duck Ltd gave at UX London 2013. The workshop focused on how by putting the user at the centre of design decisions you can deliver a better experience. With a mixture of theory and hands-on activities the workshop covered user research, activity mapping, card sorting and participative sketching techniques.
Helping Your Company Adopt a User-Centered ProcessZack Naylor
Have you found yourself designing features that don't seem to make sense? Do you have this gut feeling that there is just a better way to determine what it is that your website should be doing? Alas there is, and it all starts with the user. Find out some creative ways of promoting UX within an organization that has not yet recognized it as their development process. Get ideas on how to sell the value of UX and start designing great experiences.
Designing for Holistic Cross Channel ExperiencesSamantha Starmer
UX Israel Studio 2013 workshop. Much of the structure and content is similar to other workshop presentations I've posted, but there are some new examples and exercises.
Last week, 19 March, Adriaan Fenwick, gave a talk at the SAUX Cape Town meet-up at 22Seven's vintage theatre, sponsored by Flow, 22Seven and BSG.
He shared the stage with the talented Sarah Blake who showed the work she did on Woolworth's responsive designed site. In this post I'll share the details of my talk.
Download my slides here
The Elephant and the Dassie: A Tale of Evolution and KinshipKerry-Anne Gilowey
The evolution of our work and environment has produced new relationships between disciplines, within digital teams, across organisational verticals, in our local design and tech community, and across borders. I gave this talk as the keynote presentation at the UX Craft conference in Cape Town, South Africa on 4 October 2014.
The web is finally coming of age with respect to increasing sophistication of the structure and presentation of visual information, the standardization of technologies to more easily create and display this information, physical devices that make this information easily accessible, and finally growing social connectivity. Presented at Rich Web Experience 2011, Ft. Lauderdale, FL.
Story Centered Design - Ideas for SXSW 2013Braden Kowitz
Here are some quick ideas I put together as part of a proposal for a session at SXSWi 2013. Want to hear more at SXSW? Vote here: http://panelpicker.sxsw.com/vote/1603
Similar to Best Practice for UX Deliverables - 2014 (20)
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
1. Best practice
for UX deliverables
!
!
by Anna Dahlström | @annadahlstrom
www.flickr.com/photos/jmsmith000/3169546564
2. My name is Anna and today we’re
going to talk about:
!
•How to adapt and sell your UX deliverable to the
reader (from clients, your team, in house and outsourced
developers)
•Guiding principles for creating good UX deliverables
(both low and high fidelity)
•Best practice for presentations, personas, user
journeys, flows, sitemaps, wireframes and other
documents
•Simple, low effort but big impact tools for improving
the visual presentation of your UX deliverables
9. It just
doesn’t sell it
“Seriously?!”
“This will be 3 hours I’ll
never get back of my life”
“Boring!”
“This
lady just
doesn’t
care”
“Lazy!”
“I’m out of here”
10. Today we’ll look at...
1. A bit of background
2. Adapting to the reader, project & situation
3. Guiding principles with DOs & DON’Ts
4. Good examples
5. Practice x 4
6. Surgery + Q & A
Break
27. Since then I’ve made clients & internal
stakeholders & team members smile
www.flickr.com/photos/31878512@N06/4945216951/in/photostream
28. Though that’s not what it’s about,
it was & continues to be one important aspect
www.flickr.com/photos/martinteschner/4569495912
29. Championing IA & UX internally as
well as with clients was a big part of my job
www.flickr.com/photos/ittybittiesforyou/3879998804
30. It still is: the value of UX,
collaboratively working & being involved from
start to finish is not a given everywhere
www.flickr.com/photos/donsolo/2888908733
31. Whoever our work is for,
we always need to sell it
www.flickr.com/photos/jox1989/5143301136
32. How much we need to put into it
How we need to sell it
To whom we need to sell it
!
this all varies
33. That’s what we’re
going to be working on today
www.flickr.com/photos/suttonhoo22/2070700035
35. Where we work
Who the deliverable is for
Why we do it
How it’s going to be used
!
impacts how to approach it
36. I asked a few people
in different roles what they considered
key with good UX deliverables
www.flickr.com/photos/helga/3952984450
37. “ You need to produce a deliverable that meets the
needs of the audience it's intended for: wireframes
that communicate to designers, copy writers and
technical architects... Experience strategy documents
that matter to digital marketeers... ”
- John Gibbard
Associate Planning Director
Dare
www.flickr.com/photos/jmsmith000/3169546564
38. “ A good UX deliverable clearly communicates its
purpose and what its trying to achieve. It anticipates
any questions / scenarios which may be posed. ”
!
- Nick Haley
Head of User Experience
Guardian News and Media
www.flickr.com/photos/jmsmith000/3169546564
39. “ Its not something created for the sake of it. One
of the reasons we don’t do wireframes anymore is
because of this. Instead my team creates html
prototypes which live in a browser. I see developers
refer to them all the time, without consulting the
team. ”
!
- Nick Haley
Head of User Experience
Guardian News and Media
www.flickr.com/photos/jmsmith000/3169546564
42. “ In the past I’d look for reams of documents going
into great detail, but as a result of the proliferation in
devices creating documentation is becoming too
cumbersome.
There needs to be some initial though into journeys,
personas and use cases for sure, but the need for
wireframes I think is reduced to identify the priority of
content/functionality. ”
!
- Alex Matthews
Head of Creative Technology
BBH, London
www.flickr.com/photos/jmsmith000/3169546564
43. “ Instead we should be wireframing in code using a
responsive framework so that we can immediately see
how everything looks on all devices, and rapidly
change how an element and its associated behaviours
looks across all these devices. ”
!
- Alex Matthews
Head of Creative Technology
BBH, London
www.flickr.com/photos/jmsmith000/3169546564
45. I asked Alex:
“Would you agree though that the above works a lot
better if the teams are located together and work
collaboratively, and that the need for actual
wireframes with annotations increase, if the
development happens elsewhere?”
www.flickr.com/photos/helga/3952984450
47. Third conclusion:
what inhouse developers need is
different from if the build is outsourced
www.flickr.com/photos/ivanclow/4260762246
48. “ UX should not be a hander over, it should be part
of the full development cycle from product inception,
through to the MVP and each iteration beyond. ”
!
- Scott Byrne-Fraser
Creative Director
BBC User Experience & Design
Sport & Live
www.flickr.com/photos/jmsmith000/3169546564
49. However, sometimes
we do need to hand things over
www.flickr.com/photos/martinteschner/4569495912
50. “ Rule for my team: I don’t care what you create or
how you create it, but it better be high quality.
!
A deliverable which isn’t used to move the project
forward is a waste of time. ”
!
- Nick Haley
Head of User Experience
Guardian News and Media
www.flickr.com/photos/jmsmith000/3169546564
51. “ UX is about delivery, not deliverables. So the
best design artefacts are the ones that take the least
time to convey the most insight and meaning.
Conversations are better than sketches, sketches are
better than prototypes and prototypes are better than
think specifications.
So if you're focussing on making pretty
deliverables, you’re focussing on the wrong thing. ”
!
- Andy Budd
Co-founder & CEO
Clearleft
www.flickr.com/photos/jmsmith000/3169546564
52. “ That being said, there are VERY RARE occasions
when creating a nice looking deliverable like a concept
map—to explain a difficult concept around a large
organisation—can pay dividends. But this is the
exception rather than the rule. ”
!
- Andy Budd
Co-founder & CEO
Clearleft
www.flickr.com/photos/jmsmith000/3169546564
53. Forth conclusion:
it’s not about pretty documents,
but about adding value
www.flickr.com/photos/ivanclow/4260762246
54. “ Make them f ****** appropriate
Practitioners love to pretend that they only need to
fart/cough near a client and they understand what’s
inferred, but that's nonsense.
The truth is you need to communicate to lots of
different people at lots of different levels. Make sure
your deliverables (at whatever fidelity) are appropriate
for your audience. ”
!
- Jonty Sharples
Design Director
Albion
www.flickr.com/photos/jmsmith000/3169546564
55. As we know,
not every client is the same
www.flickr.com/photos/martinteschner/4569495912
56. From two dear ones,
who have been both colleagues & clients
www.flickr.com/photos/jdhancock/4354438814
57. “ The best UX works collaboratively and considers
the whole customer journey/experience as well as
satisfying the business requirements in the context of
the overall digital strategy.
They produce clear and annotated customer
journeys, sitemaps and detailed wireframes with
complete user and functionality notes and rationale
behind the proposed solution. ”
!
- Stephanie Win-Hamer
Proposition Manager
Barclays
www.flickr.com/photos/jmsmith000/3169546564
58. “ Good UX should demonstrate enough for
stakeholders to understand the essential details, for
developers to be able to build with minimum
questions, and for other UX designers to pick up the
project.
The deliverable should not be in the form of long
winded manuals, which often remain unread, and
become time-consuming to maintain. ”
!
- Scott Byrne-Fraser
Creative Director
BBC User Experience & Design
Sport & Live
www.flickr.com/photos/jmsmith000/3169546564
59. But, not every client
is UX minded
www.flickr.com/photos/martinteschner/4569495912
60. “ UX is a critical part of any project but you'll often
find that clients sometimes don't understand what
they are looking at and/or are just itching to get to the
"pretty pictures" bit.
From my point of view therefore, it is vital that the UX
is super clear, with detailed annotations and notes
written in laymen's terms - and if it can be visually
engaging to keep their attention, all the better.
Personally I am a big fan of sketches, particularly in
the early stages. ”
- Hannah Hilbery
Board Account Director
Leo Burnett
www.flickr.com/photos/jmsmith000/3169546564
61. On the subject of keeping people’s attention
- a bit on building skills, presentations &
showing work
www.flickr.com/photos/carlosfpardo/6791950592
62. “ In building the skills of my team I'm looking for
them to produce beautiful, usable deliverables that
communicate their content appropriately in context. In
practical terms I 'd also hope that they're editable and
adaptable enough to evolve within and without the
project. ”
- John Gibbard
Associate Planning Director
Dare
www.flickr.com/photos/jmsmith000/3169546564
63. “ Presentations are for presenting, not reading.
Read and adapt to the audience. When you see
people who have written a speech word-for-word read
it out, it never connects with the audience.
Say less. People can take away (at best) 3 things
from an hour long presentation. Make sure you focus
so that the three things you want to be taken away
are taken away. ”
- Nick Emmel
Strategic Partner
Mr. President
www.flickr.com/photos/jmsmith000/3169546564
64. “ Narrative is the key thing. A person needs to be
able to tell a good story about their deliverables and
why they made decisions, who they worked with along
the way and how they were produced (and for whom).
It's only really when people tell stories that people
feel engaged and connected with how a UX
practitioner practices.
The ones that don't have narrative come across
as samey, lumpy and can make you assume the
practitioner lacks passion. ”
www.flickr.com/photos/jmsmith000/3169546564
- Be Kaler
Director
Futureheads Recruitment
66. “ A good piece of UX has a narrative and clearly
tells a story, or at least part of a story on a particular
journey. As a designer - everything I do and make is
communicating something to someone. Therefore a
critical deliverable to establish that principle are good
personas.
I need to understand who has to get what out of
the thing I'm designing and I'm only satisfied a visual
has been executed well once I'm confident it's telling
the right story to the right person in the right way. ”
- Steve Whittington
Design Director
Dare
www.flickr.com/photos/jmsmith000/3169546564
67. “ Just as design shouldn't be paint by numbers, UX
shouldn't be build by boxes. The boundaries between
good content creation, well considered user
experience and effective design and layout are blurred.
I firmly believe that for one to be successful - all the
disciplines need to sing together. Hence, the single
most important deliverable isn't a physical one, rather
a common understanding - a pool of knowledge developed when these key disciplines work together. ”
- Steve Whittington
Design Director
Dare
www.flickr.com/photos/jmsmith000/3169546564
68. So true,
& so important
www.flickr.com/photos/jdhancock/4354438814
69. Last but not least,
we wouldn’t have anything
without content
www.flickr.com/photos/grimsanto/751075283/photos/carlosfpardo/6791950592
70. “ The best deliverables for a writer evidence a really
close understanding of our content so that there's
flexibility in wireframes for example, to fit more or
less words. Components can be useful in this respect.
There's nothing worse than having to fill space
when there's nothing to say. I also find personas
helpful for adjusting the copy in places, but only if
they're sufficiently different from each other. ”
- Emma Lawson
Freelance Senior Copywriter
& Former Head of Copy
www.flickr.com/photos/jmsmith000/3169546564
73. 01
•
•
•
•
Create something
people want to read
make documents skimmable & easy to read
remove fluff & get to the point
pull out key points & actions
add some delight to keep the reader engaged
74. Every reader has given you their time.
Make the most of it & don’t waste it
www.flickr.com/photos/martinteschner/4569495912
75. 02
Ensure the reader
knows what they are looking at
• always include page titles
• use visual cues for what you reference in annotations
• pull out or highlight what has changed from prior version
www.flickr.com/photos/pinkpurse/5355919491
76. 03
Make it easy
to follow & understand
• a red thread is crucial & makes your work more engaging
• consistency in numbering & titles matters
• include page numbers, particularly if presenting over the
phone
www.flickr.com/photos/pinkpurse/5355919491
77. Though it (mostly) should be,
it won’t always be YOU presenting YOUR work
www.flickr.com/photos/martinteschner/4569495912
78. 04
•
•
•
•
•
•
Make things
reusable between projects
use stencils & avoid continuously creating from scratch
keep assets organised (icons, visual elements, assets for devices, social media etc.)
spend some time setting up elements properly
helps avoid having to go back & adjust every instance later
set up document templates that can be reused
all of the above saves time & ensures you spend yours wisely
www.flickr.com/photos/pinkpurse/5355919491
79. 05
•
•
•
•
•
Avoid unnecessary
updates & maintenance
set up & automate document info (logos, page numbers, titles, version, file location, etc)
if software allows, place them on a shared canvas/ layer
ensures they are on every page & no manual update is needed
use layers/ shared canvases for consistent elements
& for keeping your document organised (great if someone else needs to pick it up)
www.flickr.com/photos/pinkpurse/5355919491
80. 06
Adapt to the
reader, project & situation
• applies to verbal presentation & walkthrough
• as well as visual presentation & polish
• adjust your focus & detail - what’s most important to them
www.flickr.com/photos/pinkpurse/5355919491
81. 07
•
•
•
•
Use a mixture of
colours, white space, fonts & styling
helps draw the user’s eye & guide the reader to what matters
useful for grouping information
adds delight & makes your documents a pleasure to the eye
really simple & not takes very little time
www.flickr.com/photos/pinkpurse/5355919491
83. 01
•
•
•
•
Don’t be lazy
check spelling
ensure things are aligned
include spacing
always proof read
www.flickr.com/photos/pinkpurse/5355919491
84. 02
Don’t create
unrealistic wireframes
• images tend to come in certain ratios
• typography needs to be big enough to read
• be true - making your wireframes bigger, or modules smaller
won’t make the content fit in real life
www.flickr.com/photos/pinkpurse/5355919491
85. 03
Don’t spend
unnecessary time polishing
• work with simple tools to improve your documents
• spend your time where it adds the most value
• practice & re-use to save time
www.flickr.com/photos/pinkpurse/5355919491
125. Four exercises to work
through individually (or in pairs if preferred)
xxx
126. The BRIEF
For summer a client has asked you to design & build an app
around what’s happening in London. They’ve shared target
audience insight & requirements on what to include:
•
•
•
•
About information
Map of summer events
Offers from stores
List of events
www.flickr.com/photos/pinkpurse/5355919491
•
•
•
Latest news
Login & registration
Ability to share
127. 01 SKETCHING
As a first draft to the client, sketch a few of the sections
of the app & include key points on interactions, flow
between screens & main points around your thinking.
•
•
•
•
About information
Map of summer events
Offers from stores
List of events
www.flickr.com/photos/pinkpurse/5355919491
•
•
•
Latest news
Login & registration
Ability to share
129. 02 PEN PORTRAIT
Congrats! The client loved it. The next task is to create a pen
portrait summarising who this is for & what we need to
know about them, as well as what captures who they are.
•
•
Tourist, German, [xx] years old,
[gender]
Interested in markets, concerts,
likes shopping
www.flickr.com/photos/pinkpurse/5355919491
•
•
•
Uses iPhone, also has a tablet
First time in London
Novice iPhone user
Skeptical to sharing information
134. 03 WIREFRAME
Bad news. An external company will build the app. Based on
your sketches do a wireframe on your computer of the
home screen. Make sure the following is clear to the reader:
•
•
•
•
Which screen they are looking at
What this view does - purpose, goals
What’s the content on the screen
Where does interactions take the user
www.flickr.com/photos/pinkpurse/5355919491
•
•
!
How do interactions work
Any key considerations
...and that it looks somewhat decent
137. 04 PRESENTATION
This is the big one, selling it to the stakeholders. The client
wants you to do an executive summary that you will be
presenting, but can also be passed around. It should include:
•
•
•
•
The Brief
The process
Who the target audience is
The solution
www.flickr.com/photos/pinkpurse/5355919491
Also consider...
• It needs to sell
• Be clear & concise
• Focus on key take aways
139. 01
“ Presentations are for presenting, not reading.
If the information that you want to put across requires
detailed paragraphs or chunky tables for analysis, or
swirly complex user journeys - deliver the information
in a different way. ”
- Nick Emmel
Strategic Partner
Mr. President
www.flickr.com/photos/jmsmith000/3169546564
140. 02
!
!
“ Read and adapt to the audience. When you see
people who have written a speech word-for-word read
it out, it never connects with the audience.
That's not because the material is bad, it is because it
is not being constantly adapted to the ever-changing
context, mood, or understanding. Stand-up comedians
are great presenters as they adapt and draw in their
audience. ”
www.flickr.com/photos/jmsmith000/3169546564
- Nick Emmel
Strategic Partner
141. 03
!
!
“ Say less. When you are given a stage to show-off
your knowledge, the temptation is to waffle, digress
or delve far too deep into topics.
People can take away (at best) 3 things from an hour
long presentation. Make sure you focus so that the
three things you want to be taken away are taken
away. ”
- Nick Emmel
Strategic Partner
Mr. President
www.flickr.com/photos/jmsmith000/3169546564
147. Approach, tools & fidelity depends
on your project, budget and time frame
www.flickr.com/photos/75905404@N00/7126146307
148. Brand
High level
Less formal UX deliverables
but more creatively led
Source: Mark Bell, Dare
Aim of experience
Info or task
IA & UX deliverables
Detailed
UX led with more formal &
extensive IA & UX deliverables
149. It also depends on
the skills & experiences of your team
www.flickr.com/photos/jpott/6214176279
150. High level
IA & UX deliverables
Less formal UX deliverables
but more creatively led
Extensive
Source: Mark Bell, Dare
Detailed
UX led with more formal &
extensive IA & UX deliverables
Experience in visual design team
Limited
151. And if it’s being built
externally or internally
www.flickr.com/photos/booleansplit/8393134563/
152. Brand
High level
Aim of experience
Info or task
IA & UX deliverables
Detailed
Less formal UX deliverables
but more creatively led
Extensive
Source: Mark Bell, Dare
UX led with more formal &
extensive IA & UX deliverables
Experience in visual design team
Limited
153. If clients (or someone else) don’t get it,
there is generally something to be improved in
how we work with them & present our work
www.flickr.com/photos/martinteschner/4569495912