Very active and organized customer service representative and discounter with various years of experience at American Honda Finance Corporation.
I work daily in a team and I believe in the collective effort as a bridge to better opportunities and goals. I also believe that the employee needs a level of autonomy in his or her daily work, enabling the employee to make more efficient processes through experience and training.
Ethics is key. Objective: learn and improve.
• With strong communication and interpersonal skills
• Flexible, Assertive, Pro-active and willing to undergo training
• Good team player and goal oriented
• With clear and concise written and oral communication skills
• Knowledgeable in using Microsoft Office Application (Word, Excel, and Power point), Electronic Mailing, and Internet skills.
• Proficient in handling multiple tasks and can work independently with or without supervision.
• Capable to maintain document files and monitoring for status updates.
• Fast learner with good planning and high degree of integrity.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
1. Jessica J. Fries
P.O. Box 541 ♦ Milan, Ohio 44846 ♦ (419) 7065823
jessicajfries@gmail.com
Administrative Assistant
Independent and driven employee with excellent communication and leadership skills seeking
employment that will utilize my flexibility, integrity, and time management skills to increase company
productivity and profits.
● Knowledgeable in Microsoft Office ● Data entry & documentation
● Email, Internet & Industry software ● Relay Detailed Messages
● Excellent customer service Skills ● Exceptional phone etiquette
● Outstanding Communication Skills ● Illustrator & Adobe Photoshop 3
● Case management of 250300 clients ● $5,000$15,000 weekly sales
● MultiLine Phone ● CPR & First Aid Certified
EXPERIENCE
The Chef’s Garden Huron, Ohio
Product Sales Specialist September 2012 to present
● Assist culinary clients with menu development
● Advise customers on product selections with over 4,000 options
● Provide case management, follow up and top notch customer service to existing clients
● Promote products and services to existing and potential clients
● Support high end clients by assisting with account set up, ordering, sales and shipping
● Managed team of 510 employees
● Responsible for documenting hours, scheduling and logistics
● Communicated with all levels of management and various departments while developing newly
created unit in the packing area
● Assisted manager with daily work assignments & prioritized shipping of products
● Created displays and packages for culinary clients
American Red Cross Norwalk, Ohio
Swim Instructor March 2008 to March 2013
● Instructed children and adults in swimming and water safety
● Completed CPR, First Aid and lifeguard training
● Scheduled clients for group and individual sessions
Valley Beach Swim Club Norwalk, Ohio
Lifeguard June 2008 to September 2012
● Monitored pool and responded to water emergencies
● Completed CPR, First Aid and lifeguard training
EDUCATION & TRAINING
Western Reserve High School Collins, Ohio
Diploma / college prep courses
EHOVE Career Center Milan, Ohio
Interactive Media Technology
Employer Based Training (The Chef’s Garden):
Time Management, Control Chaos & Clutter, Customer Service Success, Management Techniques
Hazmat / Chemical Handling, Blood Borne Pathogens, Infection Control, Critical Disaster Planning