Lidia Florya is seeking an administrative assistant position in interior design where she can utilize her experience and education in business administration. She has two years of customer service experience and is proficient in Microsoft Office, QuickBooks, and SWOT analysis. Lidia has an Associate's degree in Business Administration and coursework in areas such as sales, marketing, accounting, and human resources. Her previous roles include customer service at Kohl's, data entry for an inventory company, caregiver, and event planning.

1. Lidia Florya
8960 McCoy Avenue • Sacramento, CA 95829
(703) 209-8165 • Florya.lidia@yahoo.com
OBJECTIVE: Administrative Assistant within the industry of interior design where my experience and
formal education in business administration will bringing new clients and sketching a plan of the project
to provide accurate information
SUMMARY OF QUALIFICATIONS
• Two years’ experience providing outstanding customer service
• Able to complete multiple duties at one time while still being efficient at each task
• Microsoft Office (2010): Word, Excel, Outlook, and PowerPoint; QuickBooks
• Able to utilize SWOT Analysis (Strength, Weakness, Opportunities and Threat)
• Friendly, outgoing and service orientated with great communication skills
• Ability to work independently and as part of a team
BUSINESS ADMINISTRATION SKILLS
• Sales and marketing presentations
• Typing 60+ WPM
• Written/oral communication skills
• Business software and applications
• Merchandising new products
• Event planning
EDUCATION
Associate in Applied Science Degree, Business Administration April 2015
Heald College - Roseville, CA
• 3.5 GPA
Related Courses: Salesmanship, Marketing, Business Law and Ethics, Human Resources, Fundamentals
of Accounting, Business Mathematics, QuickBooks Accounting Software
WORK EXPERIENCE
Cashier/Customer Service Representative, Kohl’s, Antelope & Sacramento, CA 11/2013 - Present
• Accountable for keeping an orderly sales floor and merchandising inventory
• Managing budget up to $2,000-$3,000, including cash resulting in a balanced register
• Skilled at operating computerized cash registers, scanners, and affective POS system
Business Internship, Ada Collection, Folsom, CA 02/2015 – 04/2015
• Accurately inputted all customer’s invoice information into Excel
• Packaged and shipped all orders ensuring proper quantity and tagging by the shipping date
• Responsible for inventory counts to ensure adequate product on hand when needed
Caregiver, Home link, Centerville, VA 06/2012 – 07/2013
• Assisted patients with activities, including bathing, grooming and dressing to ensure
• Provided range of motion exercises and various therapies to patients to ensure overall health
• Recorded vital signs to create an up-to-date reference for doctors and nurses
Event Planning, SkateNFunZone, Manassas, VA 01/2012 – 06/2013
• Effectively coordinated events for staff, children, and parents on a daily basis
• Trained up to10 employees in the areas of customer service and company operations
• Met with clients to discuss the specifications of the events