Emily Kenney Resume 4.11.2016
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This resume is for Emily Kenney, a communications major with over 15 years of work experience in customer service, marketing, and administrative roles. She has strong organizational, communication, and technology skills, and is highly motivated to continuously expand her skills and experience.
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Similar to Emily Kenney Resume 4.11.2016 (20)
Emily Kenney Resume 4.11.2016
- 1. 3300 74th Avenue North, (651) 815 - 2500 Brooklyn Park, MN 55443 Kemilya8.0@gmail.com Emily Kenney SUMMARY Enthusiastic and dedicated, communications major, with broad base of experience and transferable skills. Strong interpersonal, planning and organizational skills. Recognized for strong customer focus and ability to work effectively with coworkers and management. Respected for sense of duty and reliability. Highly motivated, adaptable, self-starter, eager learner and continuously expanding skills and experience base. WORK EXPERIENCE ACCENTURE | SENIOR ANALYST 12/2016 – Current Prioritize and execute processes to meet client deadlines and quality standards, while maintaining up-to-date knowledge of client policy and statutory requirement in relation to human capital management. Software and Technology |Excel, Oracle, Service Now, Client and vender intranet sites, SharePoint, Cisco, Outlook, LMS, Teleconference Software, Multiline Phone, CRM WILLY MCCOY’S | FRONT OF HOUSE 8/2015 – 1/2016 Greet guests and provide an exceptional dining experience in a fun, fast paced atmosphere. Keep up with changing beer specialties and other items, to up sell customers and increase profits. Software and Technology |IPod POS system, Excel. APPLEBEE'S | FRONT OF HOUSE 5/2015 – Current Act as the face of the company greeting and serving guests with exceptional customer service and hospitality. Work as a member of a larger team to build the best possible experience for our guests and help drive revenues. Software and Technology | POS, Staff LINQ. VERB HUSTLER | FREELANCE MARKETING AND DESIGN GURU 2/2015 – Current Develop, design and implement branding strategies for both personal and business uses. Employ SEO strategies and other means of marketing and advertising to generate and grow revenues. Software and Technology | WordPress, Social Media, Microsoft Office, Adobe InDesign, Photoshop, Google email. MADE FOR RETAIL | SUPPLY CHAIN AND DEVELOPMENT ANALYST 10/2014 – 2/2015 Costed and sourced various items for production. Executed all needed customs documentation for shipments. Ordered and tracked all testing data for products. Created work flow chart and training materials for future on boarding. Software and Technology | WordPress, Access, Microsoft Office, Adobe InDesign, Excel, Outlook email.
- 2. AON HEWITT | LEAVE COORDINATOR 09/2011 – 10/2014 Worked with regulatory and legal requirements in relation to employee benefit administration. Interacted with claimants clearly, concisely and persuasively. Ensured compliance and proper documentation in regard to applicable federal laws and state leave acts. Software and Technology | CRM, Microsoft Office, Outlook, Excel, Lotus Notes, LMS, Teleconference Software, Multiline Phone. MARY T INC | ACTIVITIES COORDINATOR AND CARE ATTENDANT 06/2009 – 06/2011 Maintained records of clients care in compliance with HIPPA and VA laws. Scheduled, staffed and helped carry out activities with clients to keep them mentally healthy and engaged in their community. Planned and budgeted monthly expenses for household and clients. Software and Technology | CRM, Microsoft Office: Excel, Outlook email. SATCOM MARKETING | ENTERTAINMENT CONSULTANT 05/2004 – 11/2008 Employed strategic marketing practices to gain clientele and produce revenue. Mentored team on sales and marketing. Collaborated with others to ensure company growth. Software and Technology |CRM, Multiline Phone, Excel, Predictive Dialer, PowerPoint. EDUCATION METROPOLITAN STATE UNIVERSITY | BACHELOR OF COMMUNICATIONS 09/2011 – 05/2015 Communications in Work Groups, Communicating with New Media, Advance Organizational Communication, Negotiation and Mediation, Creative Problem Solving, Training and Design Instruction. NORTH HENNEPIN COMMUNITY COLLEGE | ASSOCIATE OF ARTS 05/2008 – 05/2011 Intercultural Communications, Ethics, Sociology, Logic, Interpersonal Communications, Stress Management, Economics, Writing Stories, Biology of Women, Public Speaking. SOFTWARE Microsoft Office Suite: Word, Outlook, Access, Excel, PowerPoint, Lotus Notes, Access, CRM, Adobe Creative Suites, InDesign, Photoshop, WordPress, Teleconference Software, CMS Web Design, SEO, Social Media Marketing. SKILLS Marketing, Data Entry, Invoicing, Training and Development, Knowledge of Short Term Disability, Benefit Administration, Multi-line phone, Customer Service, Communications and Correspondence.