This resume is for Emily Kenney, a communications major with over 15 years of work experience in customer service, marketing, and administrative roles. She has strong organizational, communication, and technology skills, and is highly motivated to continuously expand her skills and experience.

1. 3300 74th Avenue North,
(651) 815 - 2500
Brooklyn Park, MN 55443
Kemilya8.0@gmail.com
Emily Kenney
SUMMARY
Enthusiastic and dedicated, communications major, with broad base of experience and transferable skills.
Strong interpersonal, planning and organizational skills. Recognized for strong customer focus and ability
to work effectively with coworkers and management. Respected for sense of duty and reliability. Highly
motivated, adaptable, self-starter, eager learner and continuously expanding skills and experience base.
WORK EXPERIENCE
ACCENTURE | SENIOR ANALYST
12/2016 – Current
Prioritize and execute processes to meet client deadlines and quality
standards, while maintaining up-to-date knowledge of client policy and
statutory requirement in relation to human capital management.
Software and Technology |Excel, Oracle, Service Now, Client and vender
intranet sites, SharePoint, Cisco, Outlook, LMS, Teleconference Software,
Multiline Phone, CRM
WILLY MCCOY’S | FRONT OF HOUSE
8/2015 – 1/2016
Greet guests and provide an exceptional dining experience in a fun, fast
paced atmosphere. Keep up with changing beer specialties and other items,
to up sell customers and increase profits.
Software and Technology |IPod POS system, Excel.
APPLEBEE'S | FRONT OF HOUSE
5/2015 – Current
Act as the face of the company greeting and serving guests with exceptional
customer service and hospitality. Work as a member of a larger team to
build the best possible experience for our guests and help drive revenues.
Software and Technology | POS, Staff LINQ.
VERB HUSTLER | FREELANCE MARKETING AND DESIGN GURU
2/2015 – Current
Develop, design and implement branding strategies for both personal and
business uses. Employ SEO strategies and other means of marketing and
advertising to generate and grow revenues.
Software and Technology | WordPress, Social Media, Microsoft Office,
Adobe InDesign, Photoshop, Google email.
MADE FOR RETAIL | SUPPLY CHAIN AND DEVELOPMENT ANALYST
10/2014 – 2/2015
Costed and sourced various items for production. Executed all needed
customs documentation for shipments. Ordered and tracked all testing data
for products. Created work flow chart and training materials for future on
boarding.
Software and Technology | WordPress, Access, Microsoft Office, Adobe
InDesign, Excel, Outlook email.

2. AON HEWITT | LEAVE COORDINATOR
09/2011 – 10/2014
Worked with regulatory and legal requirements in relation to employee
benefit administration. Interacted with claimants clearly, concisely and
persuasively. Ensured compliance and proper documentation in regard to
applicable federal laws and state leave acts.
Software and Technology | CRM, Microsoft Office, Outlook, Excel, Lotus
Notes, LMS, Teleconference Software, Multiline Phone.
MARY T INC | ACTIVITIES COORDINATOR AND CARE ATTENDANT
06/2009 – 06/2011
Maintained records of clients care in compliance with HIPPA and VA laws.
Scheduled, staffed and helped carry out activities with clients to keep them
mentally healthy and engaged in their community. Planned and budgeted
monthly expenses for household and clients.
Software and Technology | CRM, Microsoft Office: Excel, Outlook email.
SATCOM MARKETING | ENTERTAINMENT CONSULTANT
05/2004 – 11/2008
Employed strategic marketing practices to gain clientele and produce
revenue. Mentored team on sales and marketing. Collaborated with others
to ensure company growth.
Software and Technology |CRM, Multiline Phone, Excel, Predictive Dialer,
PowerPoint.
EDUCATION
METROPOLITAN STATE UNIVERSITY | BACHELOR OF
COMMUNICATIONS
09/2011 – 05/2015
Communications in Work Groups, Communicating with New Media, Advance
Organizational Communication, Negotiation and Mediation, Creative Problem
Solving, Training and Design Instruction.
NORTH HENNEPIN COMMUNITY COLLEGE | ASSOCIATE OF ARTS
05/2008 – 05/2011
Intercultural Communications, Ethics, Sociology, Logic, Interpersonal
Communications, Stress Management, Economics, Writing Stories, Biology
of Women, Public Speaking.
SOFTWARE
Microsoft Office Suite: Word, Outlook, Access, Excel, PowerPoint, Lotus
Notes, Access, CRM, Adobe Creative Suites, InDesign, Photoshop,
WordPress, Teleconference Software, CMS Web Design, SEO, Social Media
Marketing.
SKILLS
Marketing, Data Entry, Invoicing, Training and Development, Knowledge of
Short Term Disability, Benefit Administration, Multi-line phone, Customer
Service, Communications and Correspondence.