Raykita J. Hall is seeking a position where she can apply her strong work ethic and skills in human relations and computers. She has a bachelor's degree in medical assisting and work experience in customer service roles. Her background includes assisting customers, supervising employees, and providing excellent customer service. She is eager to add value through her unique combination of interests and experience.

1. RAYKITA J. HALL
600 Colton Creek Rd Apt.204  Midlothian, VA 23113  Phone: 804-536-2297  Raykita41@gmail.com
Seeking a position to apply my knowledge and skills. Strong work ethic and proven ability to work well
individually or on a team. Highly effective at executing solutions and managing customers’
expectations. Eager to apply a unique combination of interests and experience to add value.
Qualifications in:
• Human Relation Skills: Excellent
communication skills
• Computer Skills: Microsoft Office Word,
Power Point, Excel, QuickBooks
EDUCATION
Centura Community College, Richmond, VA Completion, May 2013
Medical Assistant, GPA 3.75
Honors: Directors List
WORK EXPERIENCE
General Dynamics Call Center, Chester, VA 2014-2015
Customer Services Representative
• Assisted with Enrollment process for beneficiaries providing specific guidelines
• Collaborated with team specialist to distribute accurate info to consumers
• Provided essential customer care qualities towards consumers
TLK Call Center, Richmond, VA 2013-2013
Teller Operator
• Answered inquiries relating to account information, products and services, rates and policies
• Documented all call information according to standard operating procedures
• Scheduled appointments for prospective customers
Family Dollar, Richmond, VA 2012-2013
Full Time Store Assistant Manager
• Supervise, train, and develop store members on operating practices and procedures
• Maintain record keeping, payroll, scheduling and daily deposits
• Document and organize all incoming merchandise for the company
Wireless Connections, Richmond, VA 2010-2011
Customer Service/ Sales Rep
• Administered new sales techniques to maximize profit
• Engaged in office responsibilities (i.e., Answering telephones, filing, and data entry)
• Trained new employees
Kmart Richmond, VA 2009-2010
Cashier
• Handled cash
• Assisted customers in locating specific items
• Able to maintain knowledge of current product location
Food Lion, Richmond, VA 2007-2008
Cashier
• Provided quality customer service to clientele

2. • Trained new team member with techniques to enhance their work performance
• Perform schematic and price setting for products to amplify customers shopping experience
References Available Upon Request