This document provides a summary of Alexis Osorio's qualifications for a customer service role, including fluency in English and Spanish, experience in customer service roles over the past 7 years at an auto dealership, student aid center, and clothing store, and skills in Microsoft Office, data entry, clerical work, and communication.

1. ALEXIS OSORIO
954.699.4726|Alexismo28@gmail.com
SUMMARY
I would liketo be part of an organization,business wheremy abilities of customer
serviceexperience can be utilized in order to achievemy goals as well as growwith my
company.
COMPUTER SKILLS
Languages
· Fluent in both English and Spanish
Software
· MicrosoftOffice
· Word Excel
· Power Point
· Spreadsheet
· Scheduling
EXPERIENCE
05/2015 – Present Service Department, Rick Case Honda
· Service calls,Data Entry
· Clerical duties,Mailing,Faxing,Filling,Scanning
· Receiving and directingvisitors
· Word Processing
· Resolve Product, Service Problems ClarifyingCustomer Compliant
12/2014 - 04/2015 ProcessingDepartment, Student Aid Center
· Receive Phone calls and responds to the callersinquires,directs them to appropriate
person.

2. · AssistingExecutives with drafting, typing memos, reports & letters
· E-mailing,Faxing,Scanning,Filling
· Confidential Information,Record Keeping
· Word Processing
· Creating Spreadsheets
· Submit Reports
· Maintain customer records by updating account information
06/2012 - 1/2013 AssistantManager, Discovery Clothing
· Ensure that total store operations arecarried out in accordancewith established
standards,policies,and procedures
· Customer Service
· Provided direct and indirectsupervision of assigned areas,activities,and tasks .
· Key Holder, Brinks ,Ups Packages
· Order OfficeSupplies
· Submit Reports
EDUCATION
2008-2011 High School Diploma, Charles W. Flanagan