The document is a resume for Zohaib Iqbal seeking a position that allows him to utilize his skills and bring positive change. It outlines his core competencies such as critical analysis, communication, and project management. For experience, it details his roles as a Junior Admin & Accounts Officer and Customer Care Executive where he handled accounts, customer service, and logistics. He has a Bachelors in Economics from Beaconhouse National University with a 3.09 CGPA and Intermediate in Commerce from Government College. Notable contributions include workshops and awards for customer service as well as experience as a webmaster and attending several media workshops.

1. O b j e c t i v e
To obtain a position in a highly stimulating work environment where I may groom myself by employing my energiesand
capabilities. Through dedication and commitment, I want to add value and bring about a positive change in the company I
work for.
C O R E C O M P E T E N C I E S
• Critical Analysis, Quality Assurance
• Able to work in a diverse workforce
• Excellent Communication Skills
• Manage multiple projects
• Organized and Methodical
• Troubleshooting, Negotiating Skills
• M.S Office, Emails, Internet Skills
• Case study, Report writing
• Planning, Execution and Evaluation
• Problem solving abilities
• Recruiting & Staffing Initiatives
• Economic research
• Human resources
P R O F E S S I O N A L E X P E R I E N C E
RIAZ ASLAM Industries (Pvt.) Ltd. (Chemical Factory) Nov 2015 to May 2018 (2Year’s 7Months)
JUNIOR Admin & Accounts Officer (ADMIN OFFICE)
• Duties Performed as; Admin Officer, cash handlings, accounts maintenance.
• Handle Accounts payable and receivable, check invoices for inaccuracies, handle general account queries.
• Contact clients for invoices that are past due, vendor payments and record keeping.
Nokia Care GCC (Global Costumer Care) Jan 2010 to Dec 2011 (2Years)
Customer Care Executive (Customer Services)
• Duties preformed as CSE, Dealer Coordinator and Acting Logistics Manager.
• Worked under a diverse and workload environment, enhanced my interpersonal skills by handling over 100 daily walk-
in customers.
• Devoted my extra time in managing the dealers’ channel, managing their workload as well as front desk services.
• Handling stressful situations regarding unsatisfied customers on daily basis.
• Handling daily dealers flow of demand and supply of various jobs.
• Tele-care feedback to customers and dealers.
• Follow up on logistics and direct report to manager.
• Prompt email response to manager and head office for job in concern.
E D U C A T I O N A L B A C K G R O U N D
BACHELORS IN ECONOMICS (B.Sc. Hons.)
Beaconhouse National University Lahore, “3.09 CGPA”
INTERMEDIATE IN COMMERCE (I.Com)
Govt. Collage Civil Lines, Multan (1st
Division)
C A R E E R C O N T R I B U T I O N S
Nokia Care “CSR Workshop” arranged by Nokia Care Academy Middle-East & Africa Certificate of Participation.
Excellent Customer Service award by NUR Center for Research & Consulting Workshop.
Self-employed as successful webmaster/blogger, attended several media workshops of Intel, HTC, Social Media and Nokia
MEA.
Zohaib Iqbal
Address: 124 Upper Mall Scheme, Lahore
Contact: +92321-7597006
Email: Zuhaib.info@gmail.com