An overview of the ecommerce giant Flipkart. How did it begin> Who are the shareholders? Problem recognition, USP, business value ,competitors, future plans and business model.
An overview of the ecommerce giant Flipkart. How did it begin> Who are the shareholders? Problem recognition, USP, business value ,competitors, future plans and business model.
i am really appreciate to know about flipkart because this company to close relationship with me to many sponsership given to me and also iit kharagpur to meet the ceo.
Flipkart is an electronic commerce company headquartered in Bengaluru, India. It was founded in October 2007 by Sachin Bansal and Binny Bansal.
The Presentation is about how Flipkart emerged their business in Global Context. The presentation tell you the complete details about the company's history, sales, marketing, finance and other operations.
Study of “Flipkart.com”: India’s Leading E-business PortalSagar Agrawal
The Research provides information about an overall analysis of a leading ecommerce platform in India and thereby examines their strategies with respect to E-business and marketing. The growth of this portal has been precedential in defining the E-business parameters in India.
Introduction of company, History and growth of flipkart, Revenue vs loss-2016, its various Acquisitions, Objective, Strategies, SWOT Analysis, Future Road-map, conclusion.
i am really appreciate to know about flipkart because this company to close relationship with me to many sponsership given to me and also iit kharagpur to meet the ceo.
Flipkart is an electronic commerce company headquartered in Bengaluru, India. It was founded in October 2007 by Sachin Bansal and Binny Bansal.
The Presentation is about how Flipkart emerged their business in Global Context. The presentation tell you the complete details about the company's history, sales, marketing, finance and other operations.
Study of “Flipkart.com”: India’s Leading E-business PortalSagar Agrawal
The Research provides information about an overall analysis of a leading ecommerce platform in India and thereby examines their strategies with respect to E-business and marketing. The growth of this portal has been precedential in defining the E-business parameters in India.
Introduction of company, History and growth of flipkart, Revenue vs loss-2016, its various Acquisitions, Objective, Strategies, SWOT Analysis, Future Road-map, conclusion.
Flipkart - Analysis of Marketing Strategy and new Branding IdeasManeesh Garg
The analysis of Flipkart's old marketing strategy and new branding ideas for better sales and publicity.
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Transform customer experience through PHYGITALJaslynn joan
The success of business is mainly through the customers. Businesses consider customer experience as the key differentiator for satisfying the customers. “Phygital” has the power to transform customer experience positive.
Source<> http://www.ecbilla.com/ecommerce-articles/e-commerce-trends/transform-customer-experience-through-phygital.html
This article introduces a methodology used for designing the online presence of a Swiss SME providing Cloud Services. The Web application used for the purchasing and administration, backed by a Service-Oriented Architecture (SOA), has been designed to be customer-centric using a combination of different techniques borrowed from the fields of ethnomethodology, service design and user-centered design. The tools employed include service blueprint design and affinity diagram analysis followed by prototyping and subsequent usability evaluation. This collaborative methodology explained with the help of the applied research project use case is seen to yield excellent results in terms of customer-orientation.
Amazon-leading online store,analysis of financial statement,unfavourable working condition,marketing strategies,marketing mix,contribution towards society,online book store,kindle,amazon prime,e-commerce,jeff bezo
Complete marketing analysis of Flipkart. Piyush Kapoor
consist of marketing analysis of flipkart which includes
History
environmental analysis of flipkart
pest analysis of flipkart
marketing mix of flipkart
Flipkart : Strategies for an Industry Top-dog in the E-commerce space Suhasini Jain
The presentation was created for an industry leader : Flipkart and how it can retain its position in the market with respect to its competitors using a few basic strategies .
A Study on Flipkart E-Commerce company ( business research method ) BRM proje...AartiGholape
Flipkart is an e-commerce company founded in 2007 by Sachin Bansal and Binny Bansal. It is a Singaporean company which operates in India, where it is headquarteredin Bangalore, Karnataka. Flipkart has launched its own product range under the name "DigiFlip" with products.
Started in 2007 by former classmates at IT Delhi and later colleagues at Amazon.com Sachin Bansal and Binny Bansal.
Flipkart is also the largest online book store in India. with over 11.5 Million book tires available Currently, flipkart ships 30.000 units per day.
With path-breaking features like Cash/Card on Delivery. 30 Day replacement policy and EMI options Flipkart has now made it possible for anyone across the country with internet access to shop online.
The Flipkart experience a characterized by the intuitive user interface free shipping and low prices.
AS a testimony to the superior customer experience, the company has constantly recorded repeat purchase rates of more than 70%.
The company even has its own delivery network in 27 cities and is set to expand this even further by next year With a team of around 4500 members the company operates from offices and warehouses in seven cities at present.
This presentation will give you in depth information about the #Flipkart . Flipkart is an ECommerce giant in #India. Total sales per day has crossed figures of about $100 Million. This presentation will help you in understanding the basics of Flipkart and its working along with its founders. Do answer the #trivia at the end.
This presentation takes account of exponential progress of Flipkart and identifies some of the weaknesses in its business model. Further it suggests some Strategic actions which could be taken in short term and in long term, to make itself profitable
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
Short video marketing has sweeped the nation and is the fastest way to build an online brand on social media in 2024. In this session you will learn:- What is short video marketing- Which platforms work best for your business- Content strategies that are on brand for your business- How to sell organically without paying for ads.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideas
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
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2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
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Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
2. Introduction
Established in 2007 & headquartered in
Bangalore, Karnataka.
9000+ employees
The company is registered in Singapore.
Among top 10 most visited websites in India.
WS retail, Digiflip , E-kart are also organizations
controlled by Flipkart.
Sales of over 1 bn INR in 2013, and projected
sales of 50 bn INR by 2015.
3. Introduction
Flipkart was founded in 2007 by Sachin Bansal and Binny
Bansal, both alumni of the [Indian Institute of Technology
Delhi].
They had been working for Amazon.com previously.
The business was formally incorporated as a company in
October 2008 as Flipkart Online Services Pvt. Ltd.
During its initial years, Flipkart focused only on books, and
soon as it expanded, it started offering other products.
The first product sold by them was the book Leaving
Microsoft To Change The World, bought by VVK Chandra from
Andhra Pradesh.
7. Awards
Sachin Bansal, got Entrepreneur of the Year
Award 2012-2013 from Economic Times.
Flipkart.com was awarded Young Turk of the Year
at CNBC TV 18's 'India Business Leader Awards
2012.
Flipkart.com- got nominated for IndiaMART
Leaders of Tomorrow Awards 2011.
Flipkart.com, secured second position in the List
of Cheapest Mobile Store 2013, compiled by
Indian e-commerce observer Zoutons.com.
8. Funding
4 Lac INR by its founders.
Accel India $1 mn in 2009.
Tiger Global $10 mn in 2010 & $20 mn in 2011
MIH(part of Naspers Group) & ICONIQ Capital $150 mn 2012
The company raised around $200 mn in 2013 from its existing
investors.
The company claims to have raised $1 bn in 2014 from Tiger
Global Management LLC, Accel Partners, and Morgan Stanley
Investment Management and a new investor Singapore
sovereign-wealth fund GIC.
9. Acquisitions
2010 WeRead – a social book discovery tool
2011 Mime360 & Chakpak.com – Both the
websites are digital content platforms.
2012 Letsbuy – Indian e-retailer in electronics.
2014 Myntra – Indian e-retailer in Apparels.
10. Challenges
To build trust in the customers.
Handling customer complaints.
To build effective Payment system.
Seasonal fluctuations in demand.
Competition from established players.
Efficient logistics.
11. Porter five forces model
Threat of new
entrants
(Moderate)
Competition
(High)
Amazon, Ebay,
Snapdeal
Threat of
substitutes
(Low)
Bargaining
power of
buyers (High)
Bargaining
power
suppliers (Low)
Large supplier base
and increased
popularity of Flipkart
Lot of online and
offline retailers,
hence customer
has lots of options.
Only resource
heavy or tech
intensive
organizations
can compete
Substitutes cannot
match the price,
delivery speed &
other delights.
12. SWOT Analysis
STRENGTHS
1. Self owned logistics i.e E-kart.
2. Strong brand value.
3. Self owned online payment
gateway i.e Payzippy.
4. Exclusive tie-ups.
5. Customer service.
WEAKNESSES
1. Investor driven organization.
2. Capital & technology intensive.
3. Less reach compared to
physical stores.
4. No global reach.
5. Shipping cost for small value
order
OPPORTUNITIES
1. Global markets.
2. Growing demand for e-tailers.
3. Increasing access to internet.
4. Rapid adoption of mobile
platforms.
THREATS
1. Economic downturns.
2. Competition from giants.
3. Price wars.
4. Insecure online transactions
due increased cases of hacking.
13. Why Flipkart?
Easy to search for products.
Convenient payment options.
Consumer satisfaction guarantee.
Quick door step delivery.
Low price as compared to offline stores.
23. Return & Exchange policies.
Friendly return policy
Flipkart replacement guarantee.
• If you have received a product in a damaged or defective
condition or it is not as described, you can return it to get a
replacement within 30 days of delivery from seller WS
Retail, or within 10 days of delivery from other Sellers.
Flipkart buyer protection
• seeks to help Buyers who have an issue with a product as
the Seller is unable to provide resolution and the Buyer is
unconvinced
24. After sales services
1. 30-DAY Money back guarantee
Unsatisfied Calls/Connects Product
Customer with flipkart returned Replacement
customer service by logistics or money is
partners returned in the
account
2. E-WALLET Feature ( flipkart adds new dimensions to its operating cycle)
Loyal Deposit Use it for further
Customer more money purchases
3. Reporting & Analytics
On the basis of your past Schemes/ Discount/ Offers/
Behavioral purchase Recommendations are generated
4. Reviews
First to review Certified Buyer
25. Customer behavior modeling
Browse history.
Compare history.
Purchase history.
Wish list items.
Product ratings.
26. Segmentation
People who have internet access.
People who live at accessible locations.
Targeting
People who do online shopping.
People who have not tried online shopping.
People who want convenient shopping experience.
Positioning
No kidding, no worries.
Online megastore.
One stop solution.
We sell only genuine and new items.
33. Order Lifecycle
Attract users to the website
Provide search tools
Provide details about the product/Product comparisons
Provide convenient payment options
Confirm payment & order
34. Order Lifecycle
Get the item from the supplier
Check the item to be as per description
Pack & Ship the item
Generate tracking ID & communicate to customer
Manage returns/replacements if needed
35. What went right for Flipkart
Technology advancement and its
adoption by people.
Flipkart started with books i.e Low
investment and fast turn around
time.
Well thought website.
Efficient distribution network.
Tie-ups with lot of suppliers & known
brands .
36. Future road map
Increase the customer base.
Sales projection of Rs 50 bn by 2015.
Increase no of warehouses and warhousing
capacity.
Expand product portfolio except grocery &
automobile.
Editor's Notes
1.Word of mouth
2. SEO(Search engine optimization)
3.SMM(Social Media Marketing)