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Carey Hatch
Associate Provost, Academic Technologies and Information Services

February 2014
Progress to date, by the numbers, for Wave 1 campuses

Progress by the numbers
Traffic to Open.SUNY.edu
•
Unique visitors
•
Visits
•
Page views
Student
supports: Click-throughs to partner
prosprograms pages
pective
students “Open SUNY” Google rank

Latest figure
11,635
13,696
30,146
300+

# of COTE fellow
applications
Faculty
supports

Latest figure
779

# of COTE fellow processed 571
# of COTE fellow applicants
contacted

371

#1

New enrollments from Open
SUNY

N/A

# campuses communicated
with Open SUNY+ students
Student
supports:
current
students

Progress by the numbers

Academic
initiatives

% Open SUNY+ campus
N/A
coordinators „satisfied‟ or
„very satisfied‟ with the effort

Crosssystem
initiatives

# of campuses signed up
for institutional readiness

8+

# of faculty in discussions
on seamless transfer

1,100+

Federated Identity
Management

Live on
02/25/14

TBD

% Open SUNY+ students with TBD
first concierge contact
Calls to the 24/7 student
hotline

TBD

Number of tutoring sessions
held

N/A – avail.
in summer

Learning
Commons

1
Priority areas for Open SUNY going forward

March - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - October
Activity Description

PMO

Capability
Building

Coordinate overall project

Technology

Student
Supports

Coordinate Wave I pilots
and select Wave II

OS+
Courses

Select and onboard OS+
“sub”-programs

Faculty
Supports/
COTE

Develop services for and
onboard COTE Fellows

Build new capabilities to
support organization

Marketing/ Conduct surveys and
Enrollment develop marketing plan
Business
Model

OS+
Programs

Structure options for a new
revenue and cost model

Governance

Organizational Transformation

Activity Description

Implement OS technology
enablers and partners
Pilot and refine student
supports

Design and
Scale-Up Lab operationalize the
Scale-Up Lab
2
Faculty Supports / COTE working teams update

Center for Online Teaching Excellence
Research &

Competency

A innovation

B development

Community of

C Course support

D practice

Lead: Lisa Stephens

Lead: Alexandra Pickett

Core Team Lead TBD

Lead: Alexandra Pickett

▪

▪

Library support leads:
Maureen Zajkowski and
Laura Murray

New teams to be formed

Multimedia support lead:
Emily Schwartz

▪

▪

▪

Next steps:
– IITG application
review,
– MOOC FAQs w/
POSAC
– Multi-State outreach
– FLEXspace

Next steps: Develop a
competency matrix and
certification partnership
program.

Next steps: Onboard
IDs and MMDs. Wave I
campus feedback and
model for Wave II

▪

▪

Content Team (Editorial
Board & Chief Editor)
Community Builders
(Community of Practice
Builders)
Core Team (Community
of Practice Leaders)
Next steps: Commons
space for fellows
3
Open SUNY LMS add ons

Starfish
(Summer „14)

Net Tutor
(Summer „14)

Open SUNY
Online
Readiness
Guide
(Live now)

Ensemble
(Summer „14)

24/7
HelpDesk
(Live now)

Blackboard
Collaborate
(Summer „14)

World
Wide
Whiteboard
(Summer „14)
4
The SLN to Open SUNY website transition

5
Transition of SLN services to Open SUNY

• Technology support
• Continues
• Blackboard migration
• 10+ campuses have
started migration, and
this will continue
• Hosting services
• Continues
• Helpdesk services
• Continues/expands

• Faculty development
• Experienced faculty
workshops will
transition to COTE
speaker series
• Competency
development
• Learning Commons
• Open SUNY Learning
Commons
6
Conversation

From a student, campus and system perspective:
What do you want Open SUNY to be in TWO years?

7
Conversation

From a student, campus and system perspective:
What do you want Open SUNY to be in TEN years?

8
Conversation

From a student, campus and system perspective:
What are we missing/what can we do better?

9
Thank you!

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Carey Hatch - Open SUNY update

  • 1. Carey Hatch Associate Provost, Academic Technologies and Information Services February 2014
  • 2. Progress to date, by the numbers, for Wave 1 campuses Progress by the numbers Traffic to Open.SUNY.edu • Unique visitors • Visits • Page views Student supports: Click-throughs to partner prosprograms pages pective students “Open SUNY” Google rank Latest figure 11,635 13,696 30,146 300+ # of COTE fellow applications Faculty supports Latest figure 779 # of COTE fellow processed 571 # of COTE fellow applicants contacted 371 #1 New enrollments from Open SUNY N/A # campuses communicated with Open SUNY+ students Student supports: current students Progress by the numbers Academic initiatives % Open SUNY+ campus N/A coordinators „satisfied‟ or „very satisfied‟ with the effort Crosssystem initiatives # of campuses signed up for institutional readiness 8+ # of faculty in discussions on seamless transfer 1,100+ Federated Identity Management Live on 02/25/14 TBD % Open SUNY+ students with TBD first concierge contact Calls to the 24/7 student hotline TBD Number of tutoring sessions held N/A – avail. in summer Learning Commons 1
  • 3. Priority areas for Open SUNY going forward March - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - October Activity Description PMO Capability Building Coordinate overall project Technology Student Supports Coordinate Wave I pilots and select Wave II OS+ Courses Select and onboard OS+ “sub”-programs Faculty Supports/ COTE Develop services for and onboard COTE Fellows Build new capabilities to support organization Marketing/ Conduct surveys and Enrollment develop marketing plan Business Model OS+ Programs Structure options for a new revenue and cost model Governance Organizational Transformation Activity Description Implement OS technology enablers and partners Pilot and refine student supports Design and Scale-Up Lab operationalize the Scale-Up Lab 2
  • 4. Faculty Supports / COTE working teams update Center for Online Teaching Excellence Research & Competency A innovation B development Community of C Course support D practice Lead: Lisa Stephens Lead: Alexandra Pickett Core Team Lead TBD Lead: Alexandra Pickett ▪ ▪ Library support leads: Maureen Zajkowski and Laura Murray New teams to be formed Multimedia support lead: Emily Schwartz ▪ ▪ ▪ Next steps: – IITG application review, – MOOC FAQs w/ POSAC – Multi-State outreach – FLEXspace Next steps: Develop a competency matrix and certification partnership program. Next steps: Onboard IDs and MMDs. Wave I campus feedback and model for Wave II ▪ ▪ Content Team (Editorial Board & Chief Editor) Community Builders (Community of Practice Builders) Core Team (Community of Practice Leaders) Next steps: Commons space for fellows 3
  • 5. Open SUNY LMS add ons Starfish (Summer „14) Net Tutor (Summer „14) Open SUNY Online Readiness Guide (Live now) Ensemble (Summer „14) 24/7 HelpDesk (Live now) Blackboard Collaborate (Summer „14) World Wide Whiteboard (Summer „14) 4
  • 6. The SLN to Open SUNY website transition 5
  • 7. Transition of SLN services to Open SUNY • Technology support • Continues • Blackboard migration • 10+ campuses have started migration, and this will continue • Hosting services • Continues • Helpdesk services • Continues/expands • Faculty development • Experienced faculty workshops will transition to COTE speaker series • Competency development • Learning Commons • Open SUNY Learning Commons 6
  • 8. Conversation From a student, campus and system perspective: What do you want Open SUNY to be in TWO years? 7
  • 9. Conversation From a student, campus and system perspective: What do you want Open SUNY to be in TEN years? 8
  • 10. Conversation From a student, campus and system perspective: What are we missing/what can we do better? 9

Editor's Notes

  1. I think from this slide you can talk a general update that might include the following:Prospective Students: The Open SUNY website has been live for about a month now and we’ve seen 11k+ unique visitors, which is pretty good considering that’s solely based on press coverage. Marketing is something that’s to come in the next few months.Current Student Supports: The 24/7 Help Desk is up and running and we are working on getting the word out to campuses on how to utilize the service. Smarter Measure is up and running to help gauge student readiness. We’re working to get online tutoring up for the Summer semester. Faculty Support: We’ve seen more than 750 applications for roles in the COTE. Some have even been from out of state institutions, which is cool and shows that there’s lots of interest in higher ed. around what we’re doing with Open SUNY. Also, the commons now has federated identity management incorporated. The commons has supported 1,100 faculty in discussions on seamless transfer too. Academic Initiatives: Now that we’re setting up meetings with campus coordinators, we will be asking them for feedback on the process to make sure this is the best use of everyone’s time and energy in working toward our collective goals. Institutional Readiness: More than 8 campuses have signed up for institutional readiness assessments, and a bigger push to make campuses aware of the service is coming soon.
  2. Here are the work streams staff will be aligning with going forward.
  3. COTE teams recently had reporting sessions with Chancellor and Provost and are continuing their work in the coming months. Some with new teams and some with some carry over membership.
  4. Orange are items we have up and live now, and blue are items that are expected to be up and running Summer 2014
  5. We don’t want competing brands, so we’re consolidating and transitioning the SLN website to the Open SUNY website since it’s such a high priority effort.
  6. The SLN services you have come to know and trust will continue, but some things will change as we reorganize under Open SUNY.
  7. Short term, attainable, progress
  8. Long term, maybe unattainable, but we want big ideas here.
  9. Long term, maybe unattainable, but we want big ideas here.