The document summarizes several international facility management standards. It discusses ISO 41011 which defines facility management vocabulary, ISO 41012 which provides guidance on strategic sourcing and developing agreements, and ISO 41013 which introduces key FM concepts. ISO 41012 outlines the sourcing process and developing agreements, including identifying business needs, requirements, service levels, and options before selecting providers. ISO 41013 defines a facility and discusses the scope of FM including managing real estate, infrastructure, equipment, utilities, and various support services to serve organizational needs.
ISO 14001 - Environmental Management Systems, the first international standard for the world's environment helps thousands of organizations to improve their environment, sustainability and operational performance. This topic covers workshops and case studies to evaluate effectiveness of training. Each participant needs to solve this case study after undergoing the training. After successful completion of workshops and case study the ISO 14001:2015.
The Accreditation to CB's engaged certifying products, process, and services is a procedure by which an iso 17065 accreditation body gives formal recognition of technical competence for specific products, processes, and services based on third party conformity assessment. Like other International certification, the standard ISO/IEC 17065 Documentation is a primary requirement that conforming to the requirements of the Conformity Assessment of certifying bodies.
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.
ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries. The current version of ISO 9001 was released in September 2015.
Certification Body Approach to ISO 9001:2015 by NQANQA
ISO 9001:2015 and ISO 14001:2015 are one year old this month! Here we discuss our experiences and lessons learnt during the first year of assessments to the 2015 standards.
ISO 14001 - Environmental Management Systems, the first international standard for the world's environment helps thousands of organizations to improve their environment, sustainability and operational performance. This topic covers workshops and case studies to evaluate effectiveness of training. Each participant needs to solve this case study after undergoing the training. After successful completion of workshops and case study the ISO 14001:2015.
The Accreditation to CB's engaged certifying products, process, and services is a procedure by which an iso 17065 accreditation body gives formal recognition of technical competence for specific products, processes, and services based on third party conformity assessment. Like other International certification, the standard ISO/IEC 17065 Documentation is a primary requirement that conforming to the requirements of the Conformity Assessment of certifying bodies.
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.
ISO 9001 was first published in 1987 by the International Organization for Standardization (ISO), an international agency composed of the national standards bodies of more than 160 countries. The current version of ISO 9001 was released in September 2015.
Certification Body Approach to ISO 9001:2015 by NQANQA
ISO 9001:2015 and ISO 14001:2015 are one year old this month! Here we discuss our experiences and lessons learnt during the first year of assessments to the 2015 standards.
[Note: This is a partial preview. To download this presentation/checklists, visit:
https://www.oeconsulting.com.sg/training-presentations]
This is a set of 5S audit checklists for manufacturing companies and office/service environments.
There are a total of 25 manufacturing-related and 20 office-related evaluation criteria spanning the 5S principles. Each criteria is evaluated against a five-point scale.
The maximum possible score is 100 organized into five scoring bands:
81-100: Excellent
61-80: Good
41-60: Fair
21-40: Poor
1-20: Very Poor
This 5S audit worksheet can be applied generally to all manufacturing and office departments. You may change the audit criteria to suit your specific needs and situation. With the 5S Excel worksheet, you can instantly view your monthly 5S audit results visually with a Radar Chart and a Monthly Trend Chart. The results can be compared between departments and sites.
Start auditing your 5S performance today and map out an actionable plan based on the audit findings!
CONTENTS
1. Summary of 5S Principles
2. 5S Audit Checklist - Manufacturing
3. 5S Audit Checklist - Office / Service
Note: This package consists of a 5S audit checklist in PowerPoint and Excel formats.
Presentation on 5S workplace management Sambeet Panda
5S is a key component in eliminating the eight wastes of Lean when setting up a workstation. While it ranks among the most widely used and fundamental tool of Lean Manufacturing.
[Note: This is a partial preview. To download this presentation/checklists, visit:
https://www.oeconsulting.com.sg/training-presentations]
This is a set of 5S audit checklists for manufacturing companies and office/service environments.
There are a total of 25 manufacturing-related and 20 office-related evaluation criteria spanning the 5S principles. Each criteria is evaluated against a five-point scale.
The maximum possible score is 100 organized into five scoring bands:
81-100: Excellent
61-80: Good
41-60: Fair
21-40: Poor
1-20: Very Poor
This 5S audit worksheet can be applied generally to all manufacturing and office departments. You may change the audit criteria to suit your specific needs and situation. With the 5S Excel worksheet, you can instantly view your monthly 5S audit results visually with a Radar Chart and a Monthly Trend Chart. The results can be compared between departments and sites.
Start auditing your 5S performance today and map out an actionable plan based on the audit findings!
CONTENTS
1. Summary of 5S Principles
2. 5S Audit Checklist - Manufacturing
3. 5S Audit Checklist - Office / Service
Note: This package consists of a 5S audit checklist in PowerPoint and Excel formats.
Presentation on 5S workplace management Sambeet Panda
5S is a key component in eliminating the eight wastes of Lean when setting up a workstation. While it ranks among the most widely used and fundamental tool of Lean Manufacturing.
Facility Management is the management of the myriad of services provided jointly for the good of the whole operation of the company, manufacturing, production, performance-based offices, hospitals, sports and others.
That Facility Management has lost its way in the horizon of technical specifications and a target of achieving by the KPI (Key Performance Indicator) that is not fit for purpose, and have forgotten the core skills of management, which in the end only served to manage, regulate, control, planning and give.
In the good management will provide firmness, direction, guidance, communication and leadership for all aspects, but the ability to manage a wide range of services, managing staff, managing expectations of executives, managing stakeholder expectations, manage customers and clients based on the demands and requirements is the task of Facility Management, to achieve success.
The introduction of standardization to concentrate more on the management aspects of the technical, which only obtained on all the industry as a whole, and on this occasion, IS0 41000 was issued, while the other standard as found on the 9001, 18001 and 15.001, serve as the norm when there is competition for show professional capability.
ISO 41000-2015 will be applied internationally by the European Economic Community and the support of 20 countries, will become a necessity for all countries in the world to follow international standards, which by obtaining this certification, there will be a big change in the business, especially in improving the safety, health, performance and satisfaction for all parties; employee, organization, work environment, equipment, business, and customers.
Critical Facilities Operations Process: Explanations and illustrative examples.
For training videos, please visit https://m.youtube.com/channel/UCYw2fG4p7buyhJD0EYHahuQ
14. Process: ocp cfops audits and compliance reviewsssusereb347d
Critical Facilities Operations Process: Explanations and illustrative examples.
For training videos, please visit https://m.youtube.com/channel/UCYw2fG4p7buyhJD0EYHahuQ
Jason Russell, The opportunity for efficiency savings: Highways Maintenance E...LandorLINKS
Jason Russell, seconded to provide expert support to the DfTHighways Efficiency Maintenance Programme
Jason has spent over 20 years working in construction, predominantly in
highways. He joined Surrey in November 2007 as the Contracts Manager,
responsible for the Surrey Highways Partnership. In September 2009 Jason
was appointed as Interim Head of Surrey Highways, and lead the service
through an extensive period of change, involving an organisational
restructure, developing and tendering new contracts, changing processes and
systems, and reducing expenditure on highways by approximately 20%.
In July 2010 Jason was appointed as Head of Change and Performance,
managing change across the Environment and Infrastructure Directorate,
which includes Highways, Waste, Transport, Countryside and Planning. Jason
is also leading on the development of the South East 7 highways alliance.
Jason has been asked by DfT to Chair one of the Groups on the Highways
Maintenance Efficiency Programme. This Group – Business Improvement –
has the objective of providing Local Highway Authorities with practical tools that will help ensure that both they and their partners have the capability to implement efficiency measures.
IFMA's World Workplace: Perspectives on the FM Market DevelopmentISS Group
During the IFMA's World Workplace, we had the chance to drive in to the Perspectives on the FM Market Development. Among others, we presented perspectives on:
- The evolution of the Facility Industry
- The drivers for growth in the Facility Management Industry
- Changes in FM delivery Models
- Changing demands require a new way of thinking
Similar to Facility Management International Standards ISO 41011-3: Review (20)
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
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➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
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➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
2. ISO 41011 Vocabulary
ISO 41012 Guidance on strategic sourcing and the
development of agreements
ISO 41013 Scope, key concepts and benefits
International Standards for Facility Management
ISO 41011-3
International Organization for Standardization
3. EN 51 221 1 Terms & Definitions
EN 15 221 2 Agreements
EN 15 221 3 Quality Management
EN 15 221 4 Taxonomy
EN 15 221 5 Processes
EN 15 221 6 Space Management
EN 15 221 7 Benchmarking
European Facility Management CEN Standards
EN 15 221
European Committee for Standardization, Euro FM
5. Definition of Facility Management IS0 41011
Оrganizational function which integrates people, place
and process within the built environment with the
purpose of improving the quality of life of people and the
productivity of the core business.
6. Goals and Priorities of Facility Management
Quality of life
Productivity of the core
business
❖ Buildings and assets are a means to
an end - the end being the optimal
work environment.
❖ Facility Management priority is to
increase the User‘s primary
business effectiveness and
productivity.
❖ Facility Management is focused on
end user and occupier workplace
needs and quality of life demands.
8. International Standard ISO 41012
Facility management — Guidance on strategic
sourcing and the development of agreements
9. European FM Standard
EN 15221-2
Guidance on how to prepare Facility
Management agreements
International FM Standard
ISO 41012
Guidance on strategic sourcing and the
development of agreements
International Standard ISO 41012
12. KPI on employee wellbeing, satisfaction,
experience:
❖ absenteeism; %
❖ turnover/churn; %
❖ requests for transfer; #
Performance metrics and measurement
KPI on process and operational performance:
❖ cycle time/processing time for key processes:
On-the-job wrench time >60%
❖ productivity indexes: Unscheduled Maintenance
Downtime <2%
❖ accuracy of process variables; PM Schedule
Compliance > 95%.
KPI on customer/user/tenant satisfaction
/experience:
❖ customer satisfaction index:
❖ complaints: #
❖ index lost customers/tenants; retention rate: %
International Standard ISO 41012
KPI on financial performance:
❖ budget performance: TCO
❖ cost control: FM costs per m²
❖ activity based costing: € per m² (cleaning)
❖ cost of quality (cost of rework/repair/correcting
problems).
13. Request for Proposal
Challenges of strategic sourcing and
agreements development in contemporary FM
Request for FM Solution
Request for FM Partner
Service Level Agreement SLA
14. International Standard ISO 41013
Technical Report
1. Scope of FM
2. Business process and assigning support processes to FM
3. Key concepts in FM and FM model
4. Purpose and benefits of FM
The technical report is an introductory level in Facility Management. It makes use of
concepts from other standards in the field of FM (EN 15221) and introduces FM concepts
which would be the subject of future standardization.
15. A single asset (e.g. a car or an air handling unit) is not a facility, nor
is something that has not been built, even if it is an asset (e.g. a
nature preserve).
International Standard ISO 41013
A facility is a collection of assets built, installed or
established to serve the needs of an entity (i.e. to serve the
needs of people or an organization).
16. a simple and manageable concept of internal
and external responsibilities for services, based
on strategic decisions, which leads to
systematic insourcing or outsourcing
procedures;
clear and transparent communication between
the demand side and the supply side by
dedicating persons as single points of contact
for all services, which are defined in an FM
agreement;
a most effective use of synergies amongst
different services, which will help to improve
performance and reduce costs of an
organization in alignment with its strategic
goals;
reduction of conflicts between internal and
external service providers, due to fewer and
better managed interfaces;
International Standard ISO 41013
integration and coordination of all required
support services, ensuring quality and
efficiency as well as flexibility and adaptability;
transparent knowledge and information on
service levels and costs, which can be clearly
communicated to the end users to ensure that
quality meets requirements;
improvement of the sustainability of an
organization by the implementation of life cycle
analysis for the facilities and reduction of
organizational risks;
a means to boost the reputation of the
organization and how it is perceived by its
stakeholders, and to improve the accountability
of the organization to the communities that it
serves.
Main Benefits of the FM approach in organizations
17. ➢ Managing real estate or sites providing
space (e.g. factories, offices, laboratories,
classrooms, hospitals, shops, warehouses, data
centres, airports, military installations, hotels,
museums, playgrounds, prisons, internal roads,
parking, lawns, parks);
➢ Managing infrastructure (e.g. roads,
bridges, dams, canals, levees, railroads, and
transit systems);
➢ Managing equipment and systems (e.g.
structural components, furniture and workplace
equipment, information and communication
technology, lighting, sanitary, heating,
ventilation and air conditioning, elevators,
safety and surveillance, building automation
and information management, computer-aided
FM, transport vehicle fleet, primary business
specific systems);
International Standard ISO 41013
Scope of Facility Management
➢ Managing utilities (e.g. electricity, gas,
oil, district heating, solar energy,
geothermal energy, pressurized air,
technical gases, water treatment);
➢ Safety management, security
management, catering, access
control, fleet management, reception
and visitor services, printing services,
greens service, winter service, event
management, etc.;
➢ specific services for users and guests,
which make all of these resources
productive for them and for the
organization and which maintain their
functionality.
Deyan Kavrakov, FRICS