This document explores the concept of Kaizen and provides information about Kansai Nerolac Paints Limited in Kanpur, India where the author conducted research. Kaizen refers to small, continuous improvements in processes or equipment. The author conducted a descriptive study using random sampling and questionnaires to understand how Kaizen events could be made more effective at Kansai Nerolac Paints. The research found that Kaizen has resulted in improvements but lacks evidence on effective designs for sustaining impacts. Suggestions are provided to enhance welfare amenities like transport, recreation, and medical facilities based on the research findings.

1. EXPLORING THE CONCEPT OF
KAIZEN
KANSAI NEROLAC PAINTS LIMITED, KANPUR
PIYUSH KUMAR
MBA SECOND YEAR
1218170061

2. KAIZEN
 Kaizen means Kai (Change) and Zen (For Good). Any change for Good can be
termed as Kaizen.
 Kaizen is any small improvement done in the current working procedure, equipment.
 Kaizen is a daily process, the purpose of which goes beyond simple productivity
improvement. It is also a process that, when done correctly, humanizes the
workplace, eliminates overly hard work , and teaches people how to perform
experiments on their work using the scientific method and how to learn to spot and
eliminate waste in business processes.

3. KANSAI NEROLAC PAINTS LIMITED, KANPUR
 It is the second largest coating company in India and market leader in Industrial
Coatings. Its Industrial Coatings it has a wide range of products in the
Automotive, Powder, General Industrial and High performance Coatings space.
Nerolac paints, as it is popularly known, is an established brand in decorative
paints.
 Kansai Nerolac Paints Ltd is a subsidiary of Japan based Kansai Paint Company
Limited, which is one of the top ten coating companies in the world. The
technological edge of Kansai helps us constantly innovate and come up with
products that meet consumer need gaps.
 All manufacturing locations of KNPL have been certified for ISO 9001-2008.

4.  In 1920, it began as Gahgan Paints and Varnish Co. Ltd. in Mumbai.
 In 1957, Goodlass Wall Pvt. Ltd grew popular as Goodlass Nerolac Paints (Pvt.) Ltd.
 In 1983, Goodlass Nerolac Paints Ltd. Strengthened itself by entering in technical
collaboration agreements with Kansai Paint Co. Ltd, Japan and Nihon Tokushu Toryo
Co. Ltd, Japan.
 In 1999, Kansai Paint Co. Ltd, Japan took over the entire stake of Tata Forbes group
and thus GNP became wholly owned subsidiary of Kansai Paint Company Ltd.
 In 2006, On the 11th of July, Goodlass Paints Ltd. name has been changed to Kansai
Nerolac Paints Ltd.

5. OBJECTIVES
 A Kaizen event is a focused and structured improvement project, using a dedicated crossfunctional team to improve a targeted work area, with specific goals, in an accelerated
timeframe.
 Recent evidence suggests that Kaizen events are becoming increasingly popular as a
method for targeting initial improvement both in business performance and social system
outcomes . However, the initial success of a Kaizen event does not guarantee the
sustainability of event outcomes.
 In fact, some practitioners note that Kaizen events should not be performed unless they
are done with the intent and activities necessary to sustain results.
 To over come this situation my objective was how to make Kaizen event more efficient,
effective, and interesting and make this useful and helpful in the company.

6. RESEARCH METHODOLOGY
Research Design: Descriptive study
Sampling Technique Used:- Simple Random sampling.
Sample Size- 100 employees
Sample Area: KANSAI NEROLAC PAINTS LIMITED, KANPUR
Scale used- 5 POINT

7. THE DESCRIPTIVE RESEARCH HAS TAKEN
PLACE :
 PRIMARY DATA: Primary data are the data gathered for the specific research
project and are directly taken from the very source of information. Questionnaire
consist of a set of questions presented to the respondent for their answer. Because
of its flexibility the questionnaire is by far the most common instrument used to
gather primary data. Questionnaire needs to be carefully developed and tested
before they are actually used on a large scale.
 SECONDARY DATA: Secondary data are the data, which already exists and were
collected for some other purpose or for similar previous studies. Secondary data
were proved to be instrumental in structuring the questions to be asked for
collecting primary data. It is one of the important sources to collect primary data.
Through personal interview interviewer can ask question according to the research
requirement. Data which is collected by personal interview is more reliable than
other sources.

8. FINDINGS
 They apply low-cost problem solving tools and techniques to rapidly plan
and, often, implement improvements in a target work area.
 I founded that Kaizen have resulted in substantial improvements in key business
metrics, as well as in important human resource outcomes.
 However, despite their popularity and apparent potential for creating
improvement, there is a lack of systematic research on Kaizen events.
 There is no systematic, empirical evidence on what sort of Kaizen event designs
may be most effective for achieving and sustaining improvements in business
performance or human resource outcomes in KANSAI NEROLAC PAINTS
Ltd.

9. CONCLUSION
 Majority of the respondents are working in KNPL for 20 & more than 20 years so
that the data collected from them is more reliable and evident.
 The medical facilities are good but it needs to take steps for better improvement.
 The canteen facility provided by the organization is not satisfactory. Maximum of
the employees are not highly satisfied with the food quality & maintenance of the
canteen & mess.
 The overall welfare amenities provided by KNPL are satisfactory, it means that the
organization provide a good standard of amenities for the welfare of its employees.

10. SUGGESTION
 Although KNPL, Kanpur is always committed towards their employees and their
families but then also I would like to give some of the suggestions.
 The transport facilities (shift buses) provided by KNPL to the employees for coming
factory and for go home.
 The recreational facilities should be enhanced by management for both executives &
non- executives.
 Medical facilities required high efficiency in rendering services.
 The overall welfare amenities provided by KNPL, Kanpur require proper check &
review time to time.

11. THANK YOU