Hyundai Construction Equipment India Pvt. Ltd. is a subsidiary of Hyundai Heavy Industries established in 2007 in Pune, India. It manufactures excavators and supplies wheel loaders and forklifts with nearly 5000 employees. Mr. Prasad Darphale, a senior manager interviewed, discussed issues faced by employees during Covid such as fear of infection, financial constraints, and psychological impacts. The company took steps to maintain employee contact, provide equipment, pay salaries on time, cover medical expenses, and ensure safety protocols were followed at plants and deliveries. Managers must help create an environment where employees are emotionally and cognitively engaged through strong bonds, learning opportunities, and prioritizing safety and well-

1. Hyundai Construction Equipment
India Pvt. Ltd.
Response to Covid-19
Prerana Rawat 20DM158
Raju 20DM167
Rishabh Das 20DM173
Ritika Sikka 20DM177
Sanjay Pareek 20DM187
Saransh Neerad 20DM189

2. Company
Profile
• Established in India in 2007 at Chakan, Pune
• Subsidiary of Hyundai Heavy Industries, South Korea
• Jin Seong Park is the Managing Director
• Manufactures Excavators & supplies Wheel loaders &
Forklifts
• Close to 5000 employees
• 4 Regional offices, 47 authorised dealers, 200+
touchpoints, 4 parts warehouses
• Operating Revenue over INR 500cr for 2020

3. Mr. Prasad Darphale
Senior Manager,
Quality Assurance
Worked for over
13 years in HCEIPL
Over 30 years of
experience
25 years of
experience in
manufacturing
Industry
Previously
associated with
John Deere

4. Telephonic Interview
• Excerpt 1: When the effect of Covid subsided a bit, I was by the top
management to call back some of the employees who were staying in
Pune. However, employees were very sceptical of resuming work even if
they were assured that all proper arrangements had been made for
them. Eventually the management had to call of their decision.
• It was also getting difficult for me & my team to get the work done
properly after operations resumed since there were many
workers especially the contracted ones.

5. Issues Faced by Employees
• Fear of contracting Covid by working in open
manufacturing plant, incoming of Suppliers and client visits
• Financial constraints due to bonus cut & less revenues
• Psychological effect
• Some employees overburdened due to unavailability of
required workforce

6. Steps taken
• Maintained regular contact with employees
• Delivered all office equipment to employees’ houses & timely payment of salaries
• All hospital expenses were borne by the company in case any employee or their family
member were admitted
• All operations within the plant were carried out keeping in mind the Covid-19
protocols
• Machines were delivered to customers along with Covid-19 safety kit

7. MANAGERIAL
IMPLICATIONS
After talking with the expert we came to a conclusion that
the organizational leadership and planning has the
strongest influence on the employee engagement at
HCEIPL
The managers need to help in creating an environment
where the employees become engaged emotionally and
cognitively. The managers can make the employees
emotionally engaged by building strong bond with the
managers, colleagues and work.
In addition to this, the employees feel more engaged if the
organization provides them with the new learning and
training opportunities to notice their talents.

8. PROPOSED
MODEL
Team
Collaboration
Top most priority
will be given to
the employees'
safety and
mental
wellbeing.
No lay offs
Increase sense
of risk
management

9. Thank You