The document outlines the people risk management (PRM) framework used by iJet International, emphasizing its maturity model and systematic approach to identifying, preparing for, monitoring, and responding to risks that affect personnel beyond just travelers. It discusses the importance of traveler safety prioritization and highlights the potential financial and reputational impacts of inadequate risk management. Additionally, it details key components of the PRM solution, including communication, location awareness, and 24/7 response capabilities.

2. I am the CEO at iJET International.
@iJETIntl
mcindoeb@ijet.com

3. ▪ Global Perspective - “Beyond Travelers”
▪ People Risk Management (PRM) Maturity Model
▪ Risk Management Approach
Prepare
Monitor
Respond
▪ Personnel Security
▪ People Risk Management (PRM) Toolkit
▪ Q&A
Agenda

5. # of Alerts Published - 8/1/2011 - 7/31/2016
Sources:
• The Digital Business Traveler, Sabre & GBTA Foundation Report, June 2016
• GBTA Business Traveler Sentiment Index, GBTA & AMEX, October 2015
• iJET Risk Intelligence Alert Data
of travel managers plan on
making traveler safety and
security a higher priority.
of business travelers agree
that travel security officials
do an excellent job of
ensuring safety.
(C) iJET International, Inc. All rights reserved. iJET

6. Threats can
impact all types of
assets: people,
locations, supply,
and information.
Sources
• iJET Risk Intelligence Alert Data
(C) iJET International, Inc. All rights reserved. iJET

7. More likely to impact all personnel, not just travelers.
Sources
• iJET Risk Intelligence Alert Data
(C) iJET International, Inc. All rights reserved. iJET

8. (C) iJET International, Inc. All rights reserved. iJET
Sources
• iJET Risk Intelligence Alert Data

10. … is a well defined process to identify risks, prepare personnel, monitor
& communicate threats, and respond to incidents as they arise.
(C) iJET International, Inc. All rights reserved. iJET

11. Overarching
KPAs
Management
KPAs
Infrastructure
KPAs
Same model as TRM3 focusing on all personnel, not just travelers.
(C) iJET International, Inc. All rights reserved. iJET

12. (C) iJET International, Inc. All rights reserved. iJET

14. Document a plan.
Educate your people
on that plan.
Practice emergency,
medical & cyber
protocols.
Revisit plan to
incorporate lessons
learned.
(C) iJET International, Inc. All rights reserved. iJET

15. ▪ Financial Impact
▪ Courtroom Battles
▪ Insurance Premium Increases
▪ Adverse Publicity
▪ Brand Erosion
▪ Damaged Reputation
▪ Negative Impact on Staff Retention and Recruitment
(C) iJET International, Inc. All rights reserved. iJET

17. ✓Intel…Intel…Intel (Dynamic, Intrinsic, Bespoke)
✓Incident & Crisis Communication Plan
✓PRM3 (People Risk Management Maturity Model Assessment)
✓PRM Solution
▪ Personnel “Location Aware” – Office, Trip and Assignment
▪ Pushed Threat Alerts – Granular and Specific
▪ Communication (2-way!)
▪ 24x7 Response (Security, Medical and Cyber)
(C) iJET International, Inc. All rights reserved. iJET

18. @iJETIntnl
mcindoeb@ijet.com