A Peek at adidas Group's Integrated Risk & Security Management Strategy
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Ever wonder how a multinational corporation pulls off integrated risk and incident management? This session will be presented by guest speakers and Resolver users Dennis Glisson and Ken Bohnert, members of the adidas Group’s Profit Protection Team. From IT security and profit protection to incident and investigations management, you'll get a peek into the adidas Group’s team structures, strategies, and the tools used to achieve an enterprise-wide integrated risk and security management strategy at adidas.
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A Peek at adidas Group's Integrated Risk & Security Management Strategy
- 1. TURNING AN INCIDENT MANAGEMENT SYSTEM INTO AN ENTERPRISE PLATFORM
- 4. Five Ten Five ten, The ‘Brand of the Brave’, is leader in performance,, high-friction footwear. From downhill mountain bike races to rock climbing, from wingsuit flying to kayaking, Five Ten makes footwear for the most dangerous sports in the world Reebok is an American-inspired global brand with the clear objective to become the leading fitness brand in the world. Reebok believes that fitness is a way of life. And Reebok’s version of fitness – Tough Fitness – can prepare all who are willing to join in for the unknown obstacles of life. Reebok-CCM Hockey is a leading designer and marketer of ice hockey equipment and apparel, with two of the world’s most recognised ice hockey brand names: Reebok Hockey and CCM runtastic Runtastic offers a wide variety of products and services, which offer a comprehensive ecosystem for tracing and managing health and fitness data. Whatever type of fitness you like, Runtastic helps to motivate and to connect with like-minded people. adidas Originals & Sport Style adidas Originals: Authentic, iconic sportswear label for the streets. adidas Sport Style: adidas NEO, Y-3, Porsche Design Sport by adidas. & adidas Sport Performance The guiding principle of adidas Sport Performance is to help athletes to make a difference.. Main categories: football, running, basketball, training and outdoor. A D I D A S I S A T R U E L Y G L O B A L B R A N D W I T H G E R M A N R O O T S
- 6. FUN FACTS ▪ Income €19.3 Billion ▪ Multi-brand strategy adidas / Reebok ▪ Sales (2016) 22% / 7% > ▪ Own Retail Stores 2800 ▪ PoS systems Global 5 ▪ No. of employees worldwide: > 55.500 ▪ Global eCom channel 80% ▪ Profit Protection Managers 68 Country / 9 Regional WHAT WE PROTECT
- 8. N. America Global Cloud I.T. & H.Q. Security 2005 2016 2017 2017 A BRIEF HISTORY ADIDAS & RESOLVER
- 9. MANAGEMENT REPORTING PROFIT PROTECTION RETAIL STORES OTHER DEPARTMENTS 3RD PARTY VENDORS INCIDENT REPORTING INVESTIGATION MANAGEMENT ASSIGNING INCIDENTS TRACKING PROGRESS SECURING INFORMATION QUALITY CONTROL OPEN VS CLOSED DURATION MONTHLY
- 11. 1. PORTAL INTRO PAGE (DENNIS) 2. NEED TO ADD GRAPHIC BUT THIS PAGE WILL DISCUSS THE LIFECYCLE OF AN INCICENT NOTIFICATION, HOW IT DIFFERS FROM CORPORATE AND RETAIL 3. WE WILL THEN MOVE INTO A LIVE DEMO OF PORTAL SETUP AND HOW WE DISTRIBUTE AND MANAGE WITHIN PERSPECTIVE.
- 12. 4 146 8 0 326 2 42 89 11 362 97 199 400 10 166 100+175% +147% +1112% +22% +400% +295% +12% China CIS EMEA Global NAM SEAPAC SLAM WE Number of incidents for Markets 2016 2017 NORTH AMERICA 400 WESTERN EUROPE 100 CIS 362 CHINA 11 SEA PAC 10 EMEA 97 GLOBAL 199 LATIN AMERICA 166 617 1346 91 0 200 400 600 800 1000 1200 1400 1600 2016 2017 2018 Profit Protection Incidents by Year +118%
- 13. 4461 438 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000 2017 2018 Incidents Recorded by Head Office Security 2017 2018 83 415 9 0 50 100 150 200 250 300 350 400 450 2016 2017 2018 Incidents Reported by I.T. Security 2016 2017 2018
- 15. PROFIT PROTECTION 360 CREATING A PP EXPERIENCE EQUAL TO OUR BRAND VALUE Innovate • Engage all levels • Innovate • Aspire v Inspire • Explain function • Create need • Define responsibilities? • Develop partnership s • Become cost saver/business enabler • Show added value • Be commercially aware?
- 16. WHAT DOES 360 MEAN? CREATING A PP COMMUNITY / ADDING VALUE AND RECOGNITION BRING FORWARD FRESH AND DIVERSE PERSPECTIVES INSPIRE CONFIDENCE / INSPIRE OURSELVES CREATIVE COLLABORATIVE CLIMATE TO MAKE A DIFFERENCE CHOICE & AGILITY PEOPLE, PROCESS & TECHNOLOGY
- 18. Collaborations / Initiatives Data mining / analytics Online sales /social media monitoring Security standards / analytics Investigation/conversation Management training Adidas Shrink initiative
- 20. AUDIT INTRO FLOW FROM AUDIT TO INVESTIGATION
- 21. The Journey Ahead • New user groups • Customs • Insurance • Events • Health and safety • Dispatch • Audit • Store intelligence