Risk culture is at the heart of human decisions that govern the day-to-day activities. When it goes wrong, as in the SocGen rogue trading scandal in 2008 or the Boeing scandal in 2018 may have devastating consequences..
People Risk and how HR should manage it.chungarisk
Operational risk has a primarily human nature. People are responsible for ensuring significant operational losses do not reoccur. People risk is complex and difficult to manage, starting from the recruitment phase with background checks and proper job placement. Poor hiring practices, ethics policies, and corporate fraud are types of people risk. To manage people risk, firms must perform individual assessments and evaluate employee relationships. The human resources department is responsible for people risk management through hiring, training, performance evaluations, and establishing proper guidelines.
Moving from Process to Purpose, Risk Management after COVID19 chungarisk
This document provides summaries of key concepts in risk management and decision making.
It begins with definitions of situational awareness, mental simulation, and naturalistic decision making. These concepts emphasize gathering information, anticipating outcomes, and making decisions under uncertainty.
The document then discusses features of naturalistic decision making, including ill-defined goals, uncertainty, shifting priorities, and high stakes. It notes decision makers must react to changing conditions and work within dynamic organizations. Several models are highlighted, emphasizing recognition of patterns and situation assessment.
In closing, the document outlines four strategies for managing positive risks and opportunities: pursue, optimize, exploit, and share ownership with others. This emphasizes both accepting advantages and actively working to increase
The Intersection of Risk, Security, and PerformanceResolver Inc.
Risk, security, and internal audit functions are often seen as compliance-focused rather than enabling organizational success. To break out of silos, these functions must understand the organization's objectives and identify risks that could positively or negatively impact success. By focusing on objectives, making intelligent decisions around risks, and working together across functions, risk, security, and audit can increase the likelihood that the organization achieves its goals.
Often, the best way to help your child grow up is to kick him/her out of the house. However, there’s always that anxiety – will they thrive, get hurt, fail? Many internal audit and/or risk functions became volunteer parents of their organization’s ERM programs, bringing enthusiasm and commitment to the role. However, ERM (and ESRM) works best when it’s owned and embedded into the fabric of the business. Unfortunately, most ERM programs fail within three years or less after leaving the nest. Why? Explore common challenges and proven strategies for coaxing ERM safely and successfully from the nest.
Presentation by: Brian Link, CIA, VP – GRC Strategy & Partnerships, Resolver Inc.
Enterprise Risk Management - Aligning Risk with Strategy and PerformanceResolver Inc.
COSO, which has provided global thought leadership and guidance on internal control, enterprise risk management, and fraud deterrence for over three decades, recently released a draft update to the original COSO ERM Framework. This framework is widely used by organizations to enhance their ability to manage uncertainty, gauge risk, and increase stakeholder value. However, significant new risks have emerged since the Framework was released, demanding heightened board awareness and oversight of risk management, as well as improved risk reporting. For those organizations exploring ESRM – these themes will be strikingly familiar and the lessons learned, highly relevant.
Presentation by: Bob Hirth, Global Chairman of COSO.
Risk Reimagined! Series- The Importance of People and Culture to Effective Ri...Resolver Inc.
Copyright notice: The following slides are intended for professional use within an organization for discussion purposes only. Any other uses or modifications are strictly prohibited.
Any organization is an assembly of people: people who take risk as they manage and direct the enterprise; people who decide how much risk is acceptable or even desirable; and provide oversight of the management of risk across the extended enterprise.
Organizational culture has been the topic of study for many years.
• “Culture is how organizations ‘do things’.” — Robbie Katanga
• “Organizational culture is the sum of values and rituals which serve as ‘glue’ to integrate the members of the organization.” — Richard Perrin
Richard Anderson and Norman Marks share their views on this complex subject. They cover:
• What is the difference between the “risk” culture and the “organizational” culture? How can it be analysed?
• Who takes risk, and who should be responsible for deciding how much risk to take?
• Is there such a thing as a single risk level?
• Why do so many of us take different views of exactly the same risks? How does an organization decide which view is “right”?
• Is one person’s risk another’s opportunity?
• What about when the actions of one impact the success of another?
6 Pitfalls when Implementing Enterprise Risk ManagementPECB
This webinar covers seven common pitfalls faced when establishing enterprise risk management. Also, it conveys the commitment necessary for the proper implementation in order to achieve organizational objectives over time.
Main points covered:
Major drawbacks in Enterprise Risk Management
• Weak tone at the top
• Focusing on issues instead of risks
• Not embedding ERM within business
• Not rethinking perspective towards risk
• Unidimensional risk evaluation
• Vague risk responses
Presenter:
Shady Hallab is an Experienced Manager at PricewaterhouseCoopers LLP in Montreal. He focuses mainly on managing and directing enterprise risk management programs and acts as a risk advisor for evaluating and recommending risk solution best practices for a wide range of private, public and government organizations.
Link of the recorded session published on YouTube: https://youtu.be/GRj_GdIqIo4
People Risk and how HR should manage it.chungarisk
Operational risk has a primarily human nature. People are responsible for ensuring significant operational losses do not reoccur. People risk is complex and difficult to manage, starting from the recruitment phase with background checks and proper job placement. Poor hiring practices, ethics policies, and corporate fraud are types of people risk. To manage people risk, firms must perform individual assessments and evaluate employee relationships. The human resources department is responsible for people risk management through hiring, training, performance evaluations, and establishing proper guidelines.
Moving from Process to Purpose, Risk Management after COVID19 chungarisk
This document provides summaries of key concepts in risk management and decision making.
It begins with definitions of situational awareness, mental simulation, and naturalistic decision making. These concepts emphasize gathering information, anticipating outcomes, and making decisions under uncertainty.
The document then discusses features of naturalistic decision making, including ill-defined goals, uncertainty, shifting priorities, and high stakes. It notes decision makers must react to changing conditions and work within dynamic organizations. Several models are highlighted, emphasizing recognition of patterns and situation assessment.
In closing, the document outlines four strategies for managing positive risks and opportunities: pursue, optimize, exploit, and share ownership with others. This emphasizes both accepting advantages and actively working to increase
The Intersection of Risk, Security, and PerformanceResolver Inc.
Risk, security, and internal audit functions are often seen as compliance-focused rather than enabling organizational success. To break out of silos, these functions must understand the organization's objectives and identify risks that could positively or negatively impact success. By focusing on objectives, making intelligent decisions around risks, and working together across functions, risk, security, and audit can increase the likelihood that the organization achieves its goals.
Often, the best way to help your child grow up is to kick him/her out of the house. However, there’s always that anxiety – will they thrive, get hurt, fail? Many internal audit and/or risk functions became volunteer parents of their organization’s ERM programs, bringing enthusiasm and commitment to the role. However, ERM (and ESRM) works best when it’s owned and embedded into the fabric of the business. Unfortunately, most ERM programs fail within three years or less after leaving the nest. Why? Explore common challenges and proven strategies for coaxing ERM safely and successfully from the nest.
Presentation by: Brian Link, CIA, VP – GRC Strategy & Partnerships, Resolver Inc.
Enterprise Risk Management - Aligning Risk with Strategy and PerformanceResolver Inc.
COSO, which has provided global thought leadership and guidance on internal control, enterprise risk management, and fraud deterrence for over three decades, recently released a draft update to the original COSO ERM Framework. This framework is widely used by organizations to enhance their ability to manage uncertainty, gauge risk, and increase stakeholder value. However, significant new risks have emerged since the Framework was released, demanding heightened board awareness and oversight of risk management, as well as improved risk reporting. For those organizations exploring ESRM – these themes will be strikingly familiar and the lessons learned, highly relevant.
Presentation by: Bob Hirth, Global Chairman of COSO.
Risk Reimagined! Series- The Importance of People and Culture to Effective Ri...Resolver Inc.
Copyright notice: The following slides are intended for professional use within an organization for discussion purposes only. Any other uses or modifications are strictly prohibited.
Any organization is an assembly of people: people who take risk as they manage and direct the enterprise; people who decide how much risk is acceptable or even desirable; and provide oversight of the management of risk across the extended enterprise.
Organizational culture has been the topic of study for many years.
• “Culture is how organizations ‘do things’.” — Robbie Katanga
• “Organizational culture is the sum of values and rituals which serve as ‘glue’ to integrate the members of the organization.” — Richard Perrin
Richard Anderson and Norman Marks share their views on this complex subject. They cover:
• What is the difference between the “risk” culture and the “organizational” culture? How can it be analysed?
• Who takes risk, and who should be responsible for deciding how much risk to take?
• Is there such a thing as a single risk level?
• Why do so many of us take different views of exactly the same risks? How does an organization decide which view is “right”?
• Is one person’s risk another’s opportunity?
• What about when the actions of one impact the success of another?
6 Pitfalls when Implementing Enterprise Risk ManagementPECB
This webinar covers seven common pitfalls faced when establishing enterprise risk management. Also, it conveys the commitment necessary for the proper implementation in order to achieve organizational objectives over time.
Main points covered:
Major drawbacks in Enterprise Risk Management
• Weak tone at the top
• Focusing on issues instead of risks
• Not embedding ERM within business
• Not rethinking perspective towards risk
• Unidimensional risk evaluation
• Vague risk responses
Presenter:
Shady Hallab is an Experienced Manager at PricewaterhouseCoopers LLP in Montreal. He focuses mainly on managing and directing enterprise risk management programs and acts as a risk advisor for evaluating and recommending risk solution best practices for a wide range of private, public and government organizations.
Link of the recorded session published on YouTube: https://youtu.be/GRj_GdIqIo4
Enterprise risk management (ERM) takes a comprehensive, top-down approach to identifying and managing an organization's risks. It considers strategic, operational, pure and speculative risks across the entire organization rather than managing risks in silos. A typical ERM process involves identifying benefits, acquiring board support, developing risk procedures, determining risk appetite, and fostering a risk-aware culture. Barriers to effective ERM include difficulties defining risk appetite and a lack of requests to change risk management approaches. The 2012 Super Bowl in Indianapolis demonstrated how ERM can be applied to large-scale event planning and produce positive results. Future adoption of ERM may be slow as it is considered a "soft" aspect, but its principles are becoming
This document summarizes the key concepts of enterprise risk management. It discusses how risk management aims to help organizations achieve their mission and avoid surprises by dealing with uncertainty. The risk management process involves identifying potential risks, evaluating and prioritizing them, selecting risk management techniques, and monitoring risks. The roles of the board, senior management, and risk management committee in the risk management process are also outlined.
The Security Practitioner of the FutureResolver Inc.
In the face of changing business needs and threat environments, companies, organizations and individuals will continue to encounter increasingly diverse and sophisticated risks from an equally broad range of adversaries. These adversaries are equipped as never before supported by education, experience, publicly available critical information and the technology to bring their efforts to realization. Tomorrow’s security practitioner will need an array of integrated tools to effectively prepare for and counter tomorrow’s adversary. These “tools” will always include some traditional tried and proven practices; however, the need for practitioners to think critically, make risk-based decisions, implement leading practice solutions and define security optimization is required.
Presentation by:
Dennis Shepp, MBA, CPP, CFE, Consultant, Security Expert
Phillip Banks, P. Eng, CPP. Director, The Banks Group
This document discusses enterprise risk management (ERM) frameworks at two companies - Infosys and Rolls Royce. It finds that both companies manage risks through a mixture of internal management techniques and standard risk management processes. A risk managing culture is evident in both companies' management philosophies. The ERM programs at both include components like internal environment oversight, control activities, information/communication, and monitoring roles.
This presentation reviews a recent emerging risks survey, including results and how they might be used. The presenter also discusses how an emerging risk strategy is being developed at an existing firm.
Reporting to the Board on Corporate ComplianceResolver Inc.
Boards of directors are expected to provide oversight and challenge for the compliance program. To assist them, compliance professionals need to provide more sophisticated reporting based on observable facts. Fortunately, this is one of the biggest payoffs of the Resolver regulatory compliance management tool. Learn how Resolver can facilitate your board reporting and align to the challenges of a modern regulatory environment.
This document provides an overview of enterprise risk management. It defines risk and risk management as processes for minimizing unfavorable outcomes at the lowest cost. Enterprise risk management is a common framework that identifies potential risks and manages opportunities to reasonably achieve organizational objectives. It also describes the components of an effective risk management organization, including infrastructure, planning, implementation, control, and maximizing firm value. Key components of risk management are identified as event identification and risk assessment, risk response, information and communication, monitoring, and control activities. An example is provided of risks that led to the bankruptcy of Baring Bank.
Integrating Risk Management Processes into Decision Making Case Study of the University of California
Erike Young, MPPA, CSP, ARM-EVice-Chair, U.S. TAG to ANSI for ISO TC262--Risk Management (ISO 31000)
This document discusses managing reputational risk. It defines reputation and reputational risk management. Reputational risk management identifies risks that can damage an organization's reputation, assesses their potential impact, and ensures timely responses to public criticism. It benefits organizations by promoting good culture and commitment between stakeholders. Reputational risk can be rated as low, moderate, or high based on indicators like how well management responds to changes and regulates risks, and the significance of any losses from fiduciary activities.
The document discusses assessing and improving an organization's risk culture. It provides Deloitte's risk culture framework and describes four organizational influencers and sixteen key indicators that can be used to assess risk culture. It then gives examples of steps organizations can take to improve risk culture, such as ensuring tone from the top leadership, education and training programs for staff, effective internal communication, and involving all staff.
Building trust means managing both the conditions and consequences of reputation risk. This presentation looks at how to integrate reputation management and reputation risk into the enterprise, across functions.
This document discusses building stronger risk management cultures. It defines risk culture as an organization's risk appetite, tolerance and management practices as demonstrated by employees. A strong risk culture is important to avoid organizational failures. Key elements of a strong risk culture include tone from the top, accountability, effective challenge, and linking compensation to responsible risk-taking. Practical steps to building risk culture involve assessing the current culture, defining a desired culture, and implementing changes through communication and management support.
It provides a general overview of enterprise risk management principles which can help to transform corporate from risk exposure to the risk protected. Consideration for basic steps in Risk Management Process are critically and logically analysed
C-Suite’s Guide to Enterprise Risk Management and Emerging RisksAronson LLC
Significant opportunities remain for organizations to continue to strengthen their approaches to identifying and assessing key risks. This program will provide an overview of Enterprise Risk Management (ERM) best practices and current emerging risks that should be on your radar for 2018.
Watch the complete webinar here: https://aronsonllc.com/c-suites-guide-to-enterprise-risk-management-and-emerging-risks/?sf_data=all&_sft_insight-type=on-demand-webinar
Andy Cox
Director Control Risks, UK
Новое исследование Control Risks на тему управления рисками и бизнес устойчивости в мире. В рамках исследования оценивается способность организаций идентифицировать, анализировать риски и разрабатывать адаптивные стратегии управления рисками
FORUM 2013 Entreprise risk management: fact or fictionFERMA
The document summarizes a presentation on enterprise risk management (ERM). It discusses the evolution of risk management from 1993 to 2013, highlighting increasing engagement from executive management and a shift from compliance-driven to value-driven approaches. It identifies top risks facing global companies and the 10 hallmarks of best practice risk management. The presentation examines how insurance can support ERM and areas where risk managers can improve. A maturity index is presented, showing most organizations have developing risk management capabilities.
Julia Graham
Technical Director and Deputy CEO, Airmic
Immediate Past President and Board Member, FERMA
The Fourth Revolution Managing risk in a changing worldAre you a tenant or an owner?
5th April 2016
Moscow
This document summarizes the key findings of a survey conducted by Harvard Business Review Analytic Services on leadership in risk management at European companies. The main points are:
1) Responsibility for risk management is increasingly concentrated at the top levels, with either the CRO, CEO/CFO, or board having direct responsibility at many companies.
2) Companies are emphasizing strong board engagement and regular communication with the C-suite on risk exposures. However, communication between the C-suite and CRO needs improvement at some companies.
3) While risk management is aligning with company strategies, companies are making less progress integrating it into strategic projects like mergers. Adopting risk-based incentives is also slow
Enterprise Risk Management (ERM); From theory to practiceSegun Ogunwale
This document outlines the theory and practice of enterprise risk management (ERM). It discusses how ERM works differently in private versus public sector organizations due to differences in goals and risk tolerance. The document proposes a framework for implementing ERM with five phases: risk governance, risk assessment, risk quantification, risk monitoring and reporting, and risk optimization. It also describes steps to implement ERM such as obtaining buy-in, building an ERM foundation, conducting risk assessments, ongoing monitoring, and developing reporting. Roadblocks to implementation like resistance to change are also addressed.
Enterprise Risk Management and SustainabilityJeff B
An overview of our endeavors at implementing ISO 31000 enterprise risk management and the importance of establishing good risk culture within the company.
Compliance. The Importance Of Risk Culturedtsiolis
Risk culture is at the heart of human decisions that govern the day-to-day activities of your organization. When it goes wrong, as in the SocGen rogue trading scandal in 2008 or the Boeing scandal in 2018 may have devastating and even fatal consequences.
Failures such as fraud, collapse of the complexe derivatives positions, compliance or safety breaches, operational disasters, and even over-leveraging have their origin in flaws in unique organizational cultures that allowed particular risks to take root and grow.
Anti-Fraud Professional’s Guide to Building an Anti- Fraud CultureFraudBusters
This document summarizes a webinar on building an anti-fraud culture presented by Peter Goldmann and Jim Kaplan. It introduces the presenters and their backgrounds working to prevent fraud. The webinar covers assessing tone at the top, the importance of communication integrity, implementing supportive HR policies, and establishing formal ethics, compliance and fraud policies. It also discusses options for fraud awareness training, including appropriate content, delivery methods, and frequency. The goal is to not just catch fraudsters, but continuously reinforce a culture of zero tolerance for fraud.
Enterprise risk management (ERM) takes a comprehensive, top-down approach to identifying and managing an organization's risks. It considers strategic, operational, pure and speculative risks across the entire organization rather than managing risks in silos. A typical ERM process involves identifying benefits, acquiring board support, developing risk procedures, determining risk appetite, and fostering a risk-aware culture. Barriers to effective ERM include difficulties defining risk appetite and a lack of requests to change risk management approaches. The 2012 Super Bowl in Indianapolis demonstrated how ERM can be applied to large-scale event planning and produce positive results. Future adoption of ERM may be slow as it is considered a "soft" aspect, but its principles are becoming
This document summarizes the key concepts of enterprise risk management. It discusses how risk management aims to help organizations achieve their mission and avoid surprises by dealing with uncertainty. The risk management process involves identifying potential risks, evaluating and prioritizing them, selecting risk management techniques, and monitoring risks. The roles of the board, senior management, and risk management committee in the risk management process are also outlined.
The Security Practitioner of the FutureResolver Inc.
In the face of changing business needs and threat environments, companies, organizations and individuals will continue to encounter increasingly diverse and sophisticated risks from an equally broad range of adversaries. These adversaries are equipped as never before supported by education, experience, publicly available critical information and the technology to bring their efforts to realization. Tomorrow’s security practitioner will need an array of integrated tools to effectively prepare for and counter tomorrow’s adversary. These “tools” will always include some traditional tried and proven practices; however, the need for practitioners to think critically, make risk-based decisions, implement leading practice solutions and define security optimization is required.
Presentation by:
Dennis Shepp, MBA, CPP, CFE, Consultant, Security Expert
Phillip Banks, P. Eng, CPP. Director, The Banks Group
This document discusses enterprise risk management (ERM) frameworks at two companies - Infosys and Rolls Royce. It finds that both companies manage risks through a mixture of internal management techniques and standard risk management processes. A risk managing culture is evident in both companies' management philosophies. The ERM programs at both include components like internal environment oversight, control activities, information/communication, and monitoring roles.
This presentation reviews a recent emerging risks survey, including results and how they might be used. The presenter also discusses how an emerging risk strategy is being developed at an existing firm.
Reporting to the Board on Corporate ComplianceResolver Inc.
Boards of directors are expected to provide oversight and challenge for the compliance program. To assist them, compliance professionals need to provide more sophisticated reporting based on observable facts. Fortunately, this is one of the biggest payoffs of the Resolver regulatory compliance management tool. Learn how Resolver can facilitate your board reporting and align to the challenges of a modern regulatory environment.
This document provides an overview of enterprise risk management. It defines risk and risk management as processes for minimizing unfavorable outcomes at the lowest cost. Enterprise risk management is a common framework that identifies potential risks and manages opportunities to reasonably achieve organizational objectives. It also describes the components of an effective risk management organization, including infrastructure, planning, implementation, control, and maximizing firm value. Key components of risk management are identified as event identification and risk assessment, risk response, information and communication, monitoring, and control activities. An example is provided of risks that led to the bankruptcy of Baring Bank.
Integrating Risk Management Processes into Decision Making Case Study of the University of California
Erike Young, MPPA, CSP, ARM-EVice-Chair, U.S. TAG to ANSI for ISO TC262--Risk Management (ISO 31000)
This document discusses managing reputational risk. It defines reputation and reputational risk management. Reputational risk management identifies risks that can damage an organization's reputation, assesses their potential impact, and ensures timely responses to public criticism. It benefits organizations by promoting good culture and commitment between stakeholders. Reputational risk can be rated as low, moderate, or high based on indicators like how well management responds to changes and regulates risks, and the significance of any losses from fiduciary activities.
The document discusses assessing and improving an organization's risk culture. It provides Deloitte's risk culture framework and describes four organizational influencers and sixteen key indicators that can be used to assess risk culture. It then gives examples of steps organizations can take to improve risk culture, such as ensuring tone from the top leadership, education and training programs for staff, effective internal communication, and involving all staff.
Building trust means managing both the conditions and consequences of reputation risk. This presentation looks at how to integrate reputation management and reputation risk into the enterprise, across functions.
This document discusses building stronger risk management cultures. It defines risk culture as an organization's risk appetite, tolerance and management practices as demonstrated by employees. A strong risk culture is important to avoid organizational failures. Key elements of a strong risk culture include tone from the top, accountability, effective challenge, and linking compensation to responsible risk-taking. Practical steps to building risk culture involve assessing the current culture, defining a desired culture, and implementing changes through communication and management support.
It provides a general overview of enterprise risk management principles which can help to transform corporate from risk exposure to the risk protected. Consideration for basic steps in Risk Management Process are critically and logically analysed
C-Suite’s Guide to Enterprise Risk Management and Emerging RisksAronson LLC
Significant opportunities remain for organizations to continue to strengthen their approaches to identifying and assessing key risks. This program will provide an overview of Enterprise Risk Management (ERM) best practices and current emerging risks that should be on your radar for 2018.
Watch the complete webinar here: https://aronsonllc.com/c-suites-guide-to-enterprise-risk-management-and-emerging-risks/?sf_data=all&_sft_insight-type=on-demand-webinar
Andy Cox
Director Control Risks, UK
Новое исследование Control Risks на тему управления рисками и бизнес устойчивости в мире. В рамках исследования оценивается способность организаций идентифицировать, анализировать риски и разрабатывать адаптивные стратегии управления рисками
FORUM 2013 Entreprise risk management: fact or fictionFERMA
The document summarizes a presentation on enterprise risk management (ERM). It discusses the evolution of risk management from 1993 to 2013, highlighting increasing engagement from executive management and a shift from compliance-driven to value-driven approaches. It identifies top risks facing global companies and the 10 hallmarks of best practice risk management. The presentation examines how insurance can support ERM and areas where risk managers can improve. A maturity index is presented, showing most organizations have developing risk management capabilities.
Julia Graham
Technical Director and Deputy CEO, Airmic
Immediate Past President and Board Member, FERMA
The Fourth Revolution Managing risk in a changing worldAre you a tenant or an owner?
5th April 2016
Moscow
This document summarizes the key findings of a survey conducted by Harvard Business Review Analytic Services on leadership in risk management at European companies. The main points are:
1) Responsibility for risk management is increasingly concentrated at the top levels, with either the CRO, CEO/CFO, or board having direct responsibility at many companies.
2) Companies are emphasizing strong board engagement and regular communication with the C-suite on risk exposures. However, communication between the C-suite and CRO needs improvement at some companies.
3) While risk management is aligning with company strategies, companies are making less progress integrating it into strategic projects like mergers. Adopting risk-based incentives is also slow
Enterprise Risk Management (ERM); From theory to practiceSegun Ogunwale
This document outlines the theory and practice of enterprise risk management (ERM). It discusses how ERM works differently in private versus public sector organizations due to differences in goals and risk tolerance. The document proposes a framework for implementing ERM with five phases: risk governance, risk assessment, risk quantification, risk monitoring and reporting, and risk optimization. It also describes steps to implement ERM such as obtaining buy-in, building an ERM foundation, conducting risk assessments, ongoing monitoring, and developing reporting. Roadblocks to implementation like resistance to change are also addressed.
Enterprise Risk Management and SustainabilityJeff B
An overview of our endeavors at implementing ISO 31000 enterprise risk management and the importance of establishing good risk culture within the company.
Compliance. The Importance Of Risk Culturedtsiolis
Risk culture is at the heart of human decisions that govern the day-to-day activities of your organization. When it goes wrong, as in the SocGen rogue trading scandal in 2008 or the Boeing scandal in 2018 may have devastating and even fatal consequences.
Failures such as fraud, collapse of the complexe derivatives positions, compliance or safety breaches, operational disasters, and even over-leveraging have their origin in flaws in unique organizational cultures that allowed particular risks to take root and grow.
Anti-Fraud Professional’s Guide to Building an Anti- Fraud CultureFraudBusters
This document summarizes a webinar on building an anti-fraud culture presented by Peter Goldmann and Jim Kaplan. It introduces the presenters and their backgrounds working to prevent fraud. The webinar covers assessing tone at the top, the importance of communication integrity, implementing supportive HR policies, and establishing formal ethics, compliance and fraud policies. It also discusses options for fraud awareness training, including appropriate content, delivery methods, and frequency. The goal is to not just catch fraudsters, but continuously reinforce a culture of zero tolerance for fraud.
45The Security Survey An OverviewA security survey is a.docxalinainglis
45
The Security Survey: An Overview
A security survey is a critical, on-site examination…to ascertain the present security
status, identify deficiencies or excesses, determine the protection needed, and
make recommendations to improve the overall security of the operation.
—Raymond M. Momboisse, Industrial Security for Strikes, Riots and Disasters,
Charles C. Thomas Publishers, 1977
The goal of risk management—to manage risk effectively at the least possible cost—cannot
be achieved without eliminating or reducing, through a total management commitment,
the incidents that lead to losses.1 Before any risk can be eliminated or reduced, it must first
be identified. One proven method of accomplishing this task is the security survey. Charles
A. Sennewald, author and security consultant, has defined the security survey as follows:
“The primary vehicle used in a security assessment is the survey. The survey is the process
whereby one gathers data that reflects the who, what, how, where, when, and why of the
client’s existing operation. The survey is the fact-finding process.”2
Why Are Security Surveys Needed?
There are reports published by the Association of Certified Fraud Examiners (ACFE)
estimating that the cost of fraud and financial abuse to American business was in excess
of $994 billion per year in 2008 and rising. This figure is believed by most authorities to be
very conservative. The sad fact is that no one organization is capable of collecting all the
data available concerning fraud. As an example, in America we have an alarming trend
in Medicare fraud, costing taxpayers untold millions of dollars. The biggest problem, and
the one seen most often by fraud investigators, is that most corporate managers do not
know if they have theft problems. Worse, many do not even want to know that they have
a problem with employee theft! Some managers seem to prefer to keep things as they are
and to regard any suggestion of the need for increased security as a direct or indirect crit-
icism of their ability to manage their operations. We hope that this attitude has changed
for the better as a result of the downturn in the global economy. In times of economic
difficulties anything that affects the bottom line (profits) is not tolerated. Nevertheless,
where fraud exists, most business fraud surveys calculate losses at about 6 percent of
annual revenue. Some surveys we have seen reported have concluded that losses attrib-
utable to employee theft (internal theft) equal or exceeded profits! This is especially
7
1 The field of risk management encompasses much more than security and safety. These two subjects, along
with insurance, however, are the cornerstones of most effective risk management programs.
2 Sennewald, C. A., 2004. CPP, Security Consulting, third ed. Butterworth-Heinemann, Elsevier, Boston, MA.
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46 RISK ANALYSIS AND THE SECURITY SURVEY
true for chain-store operations, .
The document summarizes the findings of a 2014 global survey on reputation risk conducted by Deloitte and Forbes Insights. Some key findings include:
- 87% of over 300 executives surveyed rated reputation risk as more important than other strategic risks facing their companies.
- Responsibility for managing reputation risk resides primarily with senior leadership, including the CEO, CRO, board of directors, and CFO.
- The top drivers of reputation risk are ethics/integrity issues, security risks, and product/service risks related to safety, health and the environment.
- Companies are investing more in tools and capabilities to improve their management of reputation risk.
Multinational companies face an array of evolving risks that are becoming more diverse, complex, and challenging to address. Traditional risk management focused on insurance placement and claims management, while strategic risk management sees risk management supporting corporate goals and opportunities. To develop strategic risk management, companies must foster collaboration, clearly define risk understanding and tolerance, and manage emerging challenges like reputational, political, and compliance risks. They must also hire skilled risk managers who can work across functions and adapt local strategies to diverse markets and regulations. As systems globally interconnect, risk cannot be confined to one area and must be addressed holistically.
The document summarizes an agenda for an Older Investors Summit held by the Insured Retirement Institute (IRI) on May 27, 2015 in New York City. The summit aimed to explore issues facing older investors such as diminished capacity and financial elder abuse. The agenda included panels on topics like retirement planning, understanding issues impacting older investors, regulatory initiatives, best practices for working with older clients, and public policy opportunities. It provided biographies for several speaker panelists.
Willis_FinancialInstitutionsRiskIndex2025_NETPUB_GC (1)Elizabeth Smith
The document summarizes the findings of the Willis Financial Institutions 2025 Risk Index, which surveyed 150 C-suite executives from financial institutions globally to identify the major risks and trends facing the financial sector over the next decade. It found that the top risks were regulatory changes and complexity, global talent shortages, and demographic shifts. The index also identified six megatrends driving risk: regulatory changes, business model pressures, changes in investment and capital, digitalization, demographic shifts, and skills shortages. C-suite executives viewed regulatory changes as posing the biggest risk. The document analyzes each megatrend and the associated risks identified by the survey respondents.
A personnel crisis occurs when an employee is involved in illegal or unethical behavior that damages the company's reputation. It is important for a company to address the issue directly and take appropriate disciplinary action against the offending employee while protecting the company's reputation. There are three major components that help organizations respond well to unexpected personnel situations: transparency within the organization so employees understand each other's roles and workloads, cross-training employees so they can cover for each other, and trust between management and employees so work can continue smoothly when resources are low.
Thoughts on Direction of Ops Risk Management -V4 0Amrut Joshi
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This is the webinar recording from the June 2024 HubSpot User Group (HUG) for B2B Technology USA.
Watch the video recording at https://youtu.be/5vjwGfPN9lw
Sign up for future HUG events at https://events.hubspot.com/b2b-technology-usa/
1. ArrowLink Featured Insights
Risk Culture. At The Heart Of Your Decisions
Risk culture is at the heart of human decisions that govern the
day-to-day activities. When it goes wrong, as in the SocGen rogue
trading scandal in 2008 or the Boeing scandal in 2018 may have
devastating consequences.
Failures such as fraud, compliance or safety breaches, operational disasters,
and over-leveraging have their origin in unique organizational cultures that
allowed particular risks to take root and grow.
2. ArrowLink Featured Insights
Risk Culture. How Is It Shown?
● The way organization conducts its business, treats
employees, customers and the wider community.
● The extent to which freedom is allowed in decision making
developing new ideas and personal expression
● How power and information flow through its hierarchy
● How employees are committed towards collective objectives
How decisions are taken at all levels.
Organizational culture..
Eats strategy every day
3. ArrowLink Featured Insights
Risk Culture. Not Respected! (Wells Fargo 2016)
● Wells Fargo employees secretly opened unauthorized
accounts to hit sales targets and receive bonuses
● Bank employees opened over 1.5 million deposit accounts
that may not have been authorized
● Employees submitted applications for 565’443 credit card
and accounts without their customers knowledge or
consent.
5’300 Wells Fargo employees fired. $ 185 million in fines, along with $ 55
million refund to customers.
4. ArrowLink Featured Insights
Risk Culture. Not Respected! (DaimlerChrylser 2007)
● The Daimler-Chrysler merger was called the ‘merger of
equals’. A few years later it was called the ‘fiasco’.
● The German culture became dominant and employees
satisfaction levels at Chrysler dropped off the map.
● A joke circulating at Chrysler at the time was ‘How do you
pronounce DaimlerChrysler?’... ‘Daimler’ - the ‘Chrysler’ is
silent.
By 2000 major losses were projected and, a year later, layoffs began. In 2007,
Daimler sold Chrysler.
5. ArrowLink Featured Insights
Risk Culture. Not Respected! (AML False Positives)
We gave a financial institution a three column document for a blind test on
transactions risk rating. We filled the first column with the most
representative types of transactions. In the second column Compliance gave
their risk rating. Finally the third column was filled with the transaction risk
rating, as this is calculated by the system. The results were amazing. In
more than 90% of the cases the system’s rating was different than
Compliance’s appreciation (risk sub-culture issues).
Banks & Financial Institutions waste millions per year.
6. ArrowLink Featured Insights
Risk Culture. The Risk Onion
The rik culture onion reflects the influences on risk culture,
beginning with the predisposition to risk for the individual.
Risk sub-culture may have an overriding detrimental or positive
affect on what is believed to be the dominant risk culture.
Decision control at the personal level is crucial.
7. ArrowLink Featured Insights
Risk Culture. The Importance Of Subculture
Within every organization, dynamic subcultures will exist
across business units and teams
Understand who exerts the most influence over risk culture.
This is not always the most senior people in the organization.
8. ArrowLink Featured Insights
Risk Culture. The Swiss Cheese Model
An effective risk culture and implementation can work to protect
organizations from process failure/neglect.
Risk Based Decision Support will be your ultimate control layer after all
processes and procedures have failed.
Risk Based Decision Support
Your Ultimate Control Layer
9. ArrowLink Featured Insights
ArrowMiner. Your Ultimate Decision Support Tool
● Implement your organization risk culture
● Document decisions taken at all levels
● Predict decision and check deviations
● Require approvals for risky decisions
Apply the organization’s risk culture and control decisions taken.