ppt base on good manners and etiquette in social

1. MANNERS AND ETIQUETTE

2. WHAT ARE
MANNERS
 Way of behaving / acting in public
 Correct way of behaving in society
 Person’s way of behaving towards
others

3. Why practice good manners?
You are more confident knowing what to do.
When you use good manners:
You feel comfortable interacting with others.
You show respect for others.
You are more relaxed in any situation.

4. TYPES OF
MANNERS
 Table manners  corporate manners
 Eating manners  Wedding manners
 Sitting manners  Meeting manners
 Telephone manners  Social manners

5. Table manners
The way you eat your food, or
the socially acceptable way
to eat your food, especially when eating
a meal with others.

6. TOP TEN TABLE MANNERS
1.Chew with your mouth closed.
2.Keep your smartphone off the table and set to silent or vibrate. Wait to check calls and texts until you
are finished with the meal and away from the table.
3.Hold utensils correctly. Don’t use your fork or spoon like a shovel or stab your food.
4.Wash up and come to the table clean. Don’t groom or attend to hygiene at the table.
5.Remember to use your napkin.
6.Wait until you’re done chewing to sip or swallow a drink.
7.Pace yourself with fellow diners. Cut only one piece of food at a time.
8.Avoid slouching and don’t place your elbows on the table while eating (though it is okay to prop your
elbows on the table while conversing between courses, and always has been, even in Emily’s day).
9.Instead of reaching across the table for something, ask for it to be passed to you.
10.Bring your best self to the meal. Take part in the dinner conversation.

7. Eating utensils are used from
the outside in
or follow your host

8. Sitting manners : -
 the first lady of good manners- talks about the art
of sitting gracefully. Her advice: a woman should
never cross her legs or sit with legs wide open.
The perfect pose is a cross between sitting in an
easy yet dignified pose. When sitting in a formal
meeting or party, men/women should sit with an
erect posture and with poise.
 Do: Sit erect in the middle of the chair with legs in
chair with legs in a 90 degree with a gap of 6-7
gap of 6-7 inches between one's feet or slightly
or slightly sideways in the corner of a sofa.

9.  First, we've got the non-crossed-legs positions. It's either
the knees close together or spread out. The legs
themselves are 2-10 inches apart – and it's not
comfortable and isn't recommended for how men should
sit.
 This position doesn't necessarily “hide” your manhood –
but the thighs still put pressure on it. That's why it's
natural for grown men NOT to keep their knees close
together while seated. If you ever tried it, you'd catch
yourself feeling tight and wanting to spread your legs.
 Science points out that sitting with the knees together is
physiologically easier for women. The female pelvis has
an overall greater width than its male counterpart. And
the angle of the female femoral neck isn't as large as the
male one.

10. WHAT IS TELEPHONE
ETIQUETTE?
 The way in which someone perceives their first interaction with an individual or an employee is
extremely important. Telephone conversations are a preferred method of business communication
because it’s personal and serves as an opportunity to create a good first impression of the
organization.
 Phone etiquette is a way for you to showcase your manners and properly represent yourself or your
business to others. Positive interactions create lasting impressions that are instrumental to business
success. Telephone etiquette consists of active listening skills, choice of words and tone of voice.
 Here are some telephone etiquette examples that show the difference your telephone manners
make:
 We often use a friendly greeting to introduce ourselves or our businesses. We convey enthusiasm
through our words
 We adopt a confident and professional tone when interviewing for jobs.

11. IMPORTANCE OF BASIC TELEPHONE
ETIQUETTE
 Before we explore ways to improve
our telephone manners, let’s look at
the importance of proper phone
etiquette:
• It reflects professionalism and
appropriate conduct
• It helps influence others and create
positive impressions
• It helps build interpersonal
relationships by establishing trust
and loyalty

12. Corporate Etiquette
“You never get a second chance to make the first
impression”

13. IMPORTANT CORPORATE ETIQUETTES: -
 Be Punctual
 Be Well Dressed
 Meetings
 Work Task Update
 Respect Your Colleagues & Co-Workers
 Acknowledge Feedback
 Be Busy
 Don’t Gossip
 Company Assets
 Keep Your Work Station Tidy

14. WHAT IS SOCIAL ETIQUETTE?
Social etiquette influences how others perceive and treat you. It can help you create lasting impressions that establish trust
and reliance. Practicing good social manners not only help you build lifelong relationships; it also helps you create fruitful
opportunities. Let’s look at some real-life social etiquette examples to understand the concept better.
 Remembering people’s names and making them feel good
 Saying ‘sorry’ or ‘excuse me’ immediately after sneezing
 Using ‘thank you’ and ‘sorry’ when a situation calls for it
 Saying ‘excuse me’ while navigating your way through a crowd
 Holding the door for somebody standing in front of or behind you

15. Top 10 social Etiquette
 1. Address elders as “Sir” or “Ma’am”
 2. It’s never too late for an apology
 3. Avoid using Phone/Laptop – Bussiness
Etiquettes
 4. Make Eye Contact While Talking
 5. A handshake with the smile
 6. Always Give credits / Appreciation
 7. Be Punctual- Sign Of Success
 8. Keep Calm Your Angle
 9. Accept your Flaws
 10. Thank Others

16. What is business meeting etiquette
 Business meeting etiquette refers to the
standard of behavior expected in the workplace
during meetings. Meeting etiquette, like regular
business etiquette, encourages attendees to
behave professionally and respectfully. Business
meeting etiquette includes behavior like being on
time, listening without interrupting, not having
your phone out and being prepared. Business
meeting etiquette can change somewhat
depending on the situation. For example, for a
more formal meeting in the office, it's
considerate to provide an agenda. This isn't
necessary for a more casual business meeting
over dinner.

17. Meeting Etiquette Rules
 Follow these common rules for proper meeting etiquette:
• Be punctual.
• Come prepared.
• Dress professionally.
• Speak loud enough.
• Actively listen and participate.
• Take turns speaking.
• Follow the agenda.
• Ask questions at the appropriate time.
• Be attentive to your body language.
• Put away technology.
• Eat and drink appropriately.

18. Thank you
QUESTIONS?