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Etiquette and appearance
- 1. Image and Attitude: WorkplaceAppearance, Etiquette and Professionalism
- 3. Employees representtheir company The way you communicate, dress, and behave both inside and outside the company contributes to others’ perception of you and your company Etiquette is a standard of social behavior as seen by society
- 4. Discuss today’s fashionsand trends that would or would not be appropriate for the workplace
- 5. A policythat addresses issues such as required attire, hairstyle, jewelry, and shoes ◦ Know what is acceptable ◦ Vary depending on the industry, work area, and health/safety issues ◦ Some are vague, some specific ◦ Should pose no safety hazards
- 7. Shoes ingood condition, not too high Nylons, socks free of snags Makeup should be minimal for day wear ◦ Use natural colors It is not acceptable to wear suggestive clothing ◦ No visible cleavage, bare midriffs, or undergarments
- 8. Shoes polished,scuff free, match pants Shave and/or trim facial hair, including nose and ear hair Professional pants with neutral belt Shirts should be tucked in Hats should not be worn inside buildings except for religious purposes
- 9. Follow companypolicy Nose, lip, and/or tongue rings should not be worn in a professional setting More than two earrings worn on each ear is considered unprofessional Jewelry should not draw attention ◦ Symbols or words that could be considered offensive to others Body art should not be visible at work
- 10. Do: ◦ Showerdaily and use deodorant ◦ Use perfume, lotion, or cologne sparingly ◦ Clothes should fit properly and be clean and ironed, not torn. ◦ Hair should be clean, well kept, a natural color, and professional ◦ Practice good dental hygiene (Brush and floss) ◦ Nail polish should be neat and conservative ◦ Jewelry should be kept to a minimum ◦ Shoes should be in good condition Don’ts: Hoodies, sweat pants, large and gaudy jewelry, flip flops, earbuds, wearing sunglasses
- 11. Poor grammarand spelling can come across as unprofessional Avoid adding emoticons (smiley faces, twinkle, etc.) Do not start messages with “hey” or other casual phrases —always begin with “Title, Name…” Workplace e-mail is not Facebook, Twitter or text messaging—it is a professional form of communication and should be taken seriously.
- 12. A goodhandshake conveys confidence Extend your right hand, make eye contact and smile while greeting Meet at the web and grip the other person’s hand Gently squeeze and shake hands
- 13. Do notsqueeze too firmly Shake the entire hand, not just the fingers Do not place your hand on top of the other person’s hand or pat the hand If your palms are sweaty, discreetly wipe your palm on the side of your hip prior to shaking
- 14. Have apleasant attitude ◦ Please and thank you Knock before entering an office Put others first and allow others to go first Apologize—everyone makes mistakes No profanity in the workplace Avoid dominating a conversation—the key is listening Say please and thank you
- 15. The keyto success in the workplace Workers are expected to be responsible, ethical, team oriented Professionalism Includes: ◦ Smiling ◦ Maintaining eye contact ◦ Being punctual ◦ Having a positive attitude ◦ A desire to learn ◦ Doing what is expected Professionalism
- 16. Include: ◦ Coworkers ◦Bosses ◦ Customers In meetings: ◦ Do not dominate a discussion ◦ Do not interrupt ◦ Do not speak poorly of anyone ◦ Let the supervisor guide the conversation
- 17. Not showingup for work on time Using the Internet for personal business Taking or making personal calls or texts Taking long breaks and lunch periods Playing computer games Using office supplies for non-business purposes Theft