This document discusses the importance of personal grooming for hotel staff. It outlines standards for hair, nails, teeth, uniform, makeup, accessories, and shoes. For hair, it recommends keeping it neat and trimmed above the collar for men and pulled back for women. Nails should be clipped short and clean. Teeth should be brushed twice daily. The uniform should be clean and well-ironed. Makeup, jewelry, and shoes should be conservative and professional. Proper grooming promotes a positive image and ensures guest satisfaction with service standards.

1. PERSONAL GROOMING

2. Objective of the Session
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To Understand What is “Grooming”
To know the Importance of Personal
Grooming
To Relate between Personal
Appearance and Image Projection
To be Aware of the Standards of
Grooming at Clarks Inn Hotels

3. What is Grooming
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It is the process of making yourself look
neat and attractive.
The things which you do to make
yourself and your appearance tidy and
pleasant.

4. Your appearance shows:
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Your professionalism.
Your level of sophistication.
Your intelligence.
Your attitude.
Assures Guests about Standards of
Service.

5. Personal Grooming habits
Grooming involves all the aspects of your body:
 Overall Cleanliness
 Hair
 Nails
 Teeth
 Uniform
 Make-up

6. Personal Grooming
Habits:HAIR
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It is your crowning glory.
Keep it at a length and style at which
you can maintain it.
Wash your hair at least once a week.

7. Hair styles
Males:
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Not fall over the ears / eyebrows
Should be 02 inches above the
back of the collar
Apply Oil or Gel. This gives a
professional look
Must Shave Daily
Facial hair should be neatly
trimmed (moustache, sideburns),
beards are not recommended

8. Hairstyles
Females:
 Hair pulled back from face.
 Hair should be tied into a bun.
 Apply Oil or Gel. It gives a Professional
Look
 Should be well groomed with a neat
appearance at all times
 Hair pins should be plain and black

9. Professional Grooming at its Best

10. Nails
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Clip nails short, along their shape.
A healthy body ensures healthy nails.
Brittle or discoloured nails show up
deficiencies or disease conditions.

11. Teeth
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Brush teeth twice a day and rinse well
after every meal .
Remember to rinse your mouth after
every meal
For those who smoke it is important you
rinse your mouth after every smoke and
use a mouth freshner

12. Uniform
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First impressions are made within the
first 5 seconds of meeting someone
Uniform – Neat, clean and well ironed

13. Uniform
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Your Name Tags are also an important
part of your uniform

14. Would you like to
work with him?

15. Make-up
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Makeup should be natural looking.
Nail polish and lip color should be light red.
Women: stay away from extremely dark,
bright reds and fluorescent colors.
Hair color should not be more than one or
two shades darker or lighter than your
natural hair color. Unnatural colors
(burgundy, green, etc.) must be avoided.

16. Accessories :Males
Men should limit accessories / jewellery to
3 pieces
 Accessories include watch, ring,
handkerchief
 A watch with black / brown strap should
be worn.
 Avoid bracelets, necklaces, and visible
piercing

17. Accessories :Women
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Jewelry should be keep minimal and
conservative
Remove all facial piercing except earr
studs
The 5 Piece Rule: Wear only 5
accessories – ear studs count as 2;
watch counts as 3, strapped watch as 4
and ring as 5

18. Shoes:Males
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Lace up conservative Oxford shoes
are the most appropriate.
Shoes should be in good condition
and polished.
Socks should be black with no
designs. (Should be washed daily)
Belts should be in good condition
and black with a 1 ½ inch simple
buckle.

19. Shoes:Females
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Shoes should be pumps or sling
backs, do not wear shoes with open
toes, open heel, or ankle straps.
Shoes should be of good quality
leather.
Shoe color should be black with black
socks.
Heels should be 1-2 inches; higher
heels should be saved for after hours.

20. Let’s remember
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A neat and clean uniform at all times.
Hair neatly tied up.
No Bad breadth
Clean and washed socks with polished
shoes.
Well manicured hands and……..
Usage of a mild deodorant

21. What's right and what's
wrong?
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Let’s list out the differences between an
impressive Hotel Professional and a
non-impressive Hotel Professional

22. What is this picture telling us?

23. And now what this
picture is telling us
Be a
Professional, Be
a Leader