Work etiquette is the code that regulates the expectations of social behavior in the workplace. This code is placed to "respect and protect time, people and processes."

1. WORK
ETIQUETTE

2. CONTENT
 Introduction
 Importance of work etiquette
 Basics of work etiquette
 Do's and Don't 's at work place
 Conclusion

3. Introduction
•Workplace etiquettes refers to socially acceptable ways
of interacting and behaving with one another in the
workplace
• Acceptable standards of communication and
interaction in the workplace may vary from one
workplace to another, however, there are some
behaviors which are universally acceptable.

4. Importance of Work Etiquettes
 Promote positive atmosphere.
 Build strong relationships.
 Prevent misunderstandings.
 Increase productivity.
 Builds job satisfaction.
 Avoid work place tension.
 Shows professionalism.

5. Advantages of Work Etiquettes
Advantages for individuals Advantages for professionals
 Build self confidence and self
esteem.
 Enhance image upgrading skills.
 Promotes Cross cultural
awareness
 Enhance profit among industry
peers
 Fosters dignity at workplace.
 Provides competitive edge.
 Provides positive impact on work
place.

6. Work-place Etiquettes Basics
 Make a good first impression
 Understand work environment
 Communication
 Ways to improve organization’s communication
 Be personable yet professional
 Qualities of a successful professional

7. Make a Good First
Impression
First impression can make or
break your position
•Be aware of your body
language.
•Maintain eye contact and
smile.
•Be aware of dress code.
•Be aware of policies and
timings.
•Be confident.

8. Understand Work Environment

9. Good Communication
 Team building.
 Gives everyone a voice.
 Innovation.
 Strong management
 It avoids confusion.
 It builds a positive company culture.

10. Ways to Improve Organization’s Communication
 Define goals and expectations
 Clearly deliver your message
 Choose your medium carefully
 Keep everyone involved
 Listen and show empathy

11. Be Personable yet Professional
 Respect your worker's personal life
 Avoid physical contact
 Temper your humor
 Keep your compliments impersonal
 Dress in professional attire

12. Qualities of a Successful Professional
 Openness
 Conscientiousness
 Extraversion
 Agreeableness
 Neuroticism
Professional behavior means the following aspects that generally fall under the banner of soft skills
 Civility
 Social intelligence
 Emotional intelligence
 Social graces

13. Do's and Don't 's

14. Do's at Work-place
 Do arrive early.
 Do dress appropriately for the office.
 Do network with people outside of your cubicle.
 Do be willing to help out a coworker.
 Do be flexible.
 Remain professional outside of work.
 Know what you are going to say.

15. Do's at Workplace
 Respect workplace boundaries.
 Put your phone on silent.
 Do be open-minded.
 Do create a proper personal email address.
 Know others title.
 Do bring in goodies.

16. Give A Good Hand Shake
The first impression that most
people get of others in work
settings is through a
handshake. Make sure to keep
it firm and brief. This makes
you seem confident without
overdoing it.
Respect Others Space
Cubicles don’t make for much
of a sound or smell barrier, so
be mindful of those around
you. Don’t eat at your desk if
you can help it, and try to
speak in a lower voice when on
the phone.
Know whatever you are
going to say
Um” and “Uh” have no place
in the office. Whether you’re
talking to a colleague or
speaking to a potential client,
try to keep the stammering to a
minimum. Saying “um” a lot
implies that you don’t really
know what you’re talking
about and are stalling for time

17. Do create the personal email
address
It isn’t uncommon to need to
communicate with your
coworkers after hours or on the
weekend. While many
organizations allow employees
to log into work email
remotely, some do not. It’s
important in these cases that
you have a professional email
address in the event you need
to send an email to a coworker
or your boss.
Do jump at a task to
complete a new project
If your boss, or coworkers ask
you to work on a task that
you’ve never worked on in the
past, it’s natural to feel
nervous. But, that’s no reason
to decline the work. Accepting
new projects expands your
skill set and can lead to
exciting opportunities down
the line.
Dress properly
What constitutes appropriate will
depend on the particular culture of
your workplace. But it’s always a
good idea to dress to impress,
especially when you’re first
starting a new role at a company.

18. Don't 's at Work-place
 Don't reply all to an email chain
 Don't have personal conversation at your desk.
 Don't bring your emotions into the office.
 Don't be afraid to ask questions.
 Don't use emojis and multiple exclamation points in e
mail.
 Don't talk back to your boss.

19. Don't 's at Work-place
 Don't be nervous but also don't overstep your boundaries.
 Don't use phone in meetings.
 Don't eat anyone else's food.
 Keep your voice low when you talk on mobile phone.
 Don't be harsh.
 Don't use anyone's computer or supplies without seeking permission.

20. Don't get involved in gossips
 Don't Get engage in idle gossips about
other Colleagues or your boss.
 “You may overhear the conversation
of others. Apply the so what rule. Don't
refer to what you have heared and don't
add your advice."

21. Stay away from discrimination
Don't get involved in any banter
which might have any sexual or
racial overtone.
Don't judge anybody on the
basis of their race or gender
everyone is equal that is why they
are working in the same place.

22. Stay home when you not feel well
When you don't feel well
stay at home. You think that
you may be applauded for
bravely involving into work
when ill but everyone is not
is not going appriciate you.

23. Don't be Informal
Don't get informal when it comes to communication,
meetings or having lunch.
Don't consistently interrupt people.
Seek permission before having their lunch.
Don't receive calls or text anyone during meeting.
 Don't speak to anyone with loud voice.

24. Conclusion
 Workplace is a gaming ground with written and unwritten rules.
 Etiquette ( unwritten rules) are often more powerful.
 Etiquette show your mastery of cultural nuances and expectation.
 Essential from peon to director and from employee to employer.
 Good workplace etiquettes allows a business to put its best foot
forward and can protect owners and employees from internal and
external conflicts.
 So, be cognizant of your interaction with others.