Bba notes

1. WORKPLACE ETIQUETTE
• Etiquette helps human beings to behave in a socially responsible way. Etiquette helps you gain
respect, trust and appreciation from others.
• Etiquette in simpler words is defined as good behaviour which distinguishes human beings from
animals.
• Human Being is a social animal and it is really important for him to behave in an appropriate way.
Etiquette refers to behaving in a socially responsible way.

2. TIME MANAGEMENT
• Meaning:- time management refers to a range of skills, tools & techniques used to manage time when
accomplishing specific tasks, projects & goals.
• This set encompasses a wide scope of activities & these include planning, allocating, setting goals,
delegation, analysis o time spent monitoring, organizing, scheduling & prioritizing.

3. TIME MANAGEMENT SKILLS
• 1.Set clear goals
• 2.Delegate Tasks
• 3. Prioritize Work
• 4. Avoid Procrastination
• 5.Schedule Tasks
• 6.Avoid Stress
• 7. Set up Deadlines
• 8. Avoid Multitasking
• 9. Start Early
• 10. take some breaks
• 11. Learn to say No

4. DRESSCODE
• A dress code is a rule about what people should, must or mustn't wear.
• One must dress as per the occasion. Avoid wearing jeans, capris, shorts, T - Shirts or
sleeveless dresses to work. Follow a professional dress code. Make sure you feel comfortable in
whatever you wear. It is not always necessary to wear expensive clothes rather wear something
which looks good on you.
• Choose professional colours like black, blue, brown, grey for official attire. Bright colours look
out of place in corporates. Light and subtle colours exude elegance and professionalism and look
best in offices.

5. Male Employees
 Male employees ideally should combine a simple shirt with trousers. Make sure the colours are well coordinated. Prefer a light colour
shirt with a dark trouser and vice a versa. Do not wear designer shirts to work. Prefer plain cotton or linen wrinkle free shirts in neutral
colours. Go for brands like Zodiac, Arrow, Colorplus, Louis Philippe, Allensolly etc. These brands offer good collection of formal office
shirts.
 The shirt should be properly tucked into the trouser for the professional look. Prefer full sleeves shirts at workplace. Never roll up
your sleeves.
 Silk ties look best on professionals. Don’t go for designer ties. The tie should neither be too short nor too long. The tip of the tie
ideally should touch the bottom of the belt buckle. Slim ties are not meant for offices.
 Wear leather belts to work preferably in black or brown shades. Do not wear belts with flashy and broad buckles.
 Socks must be well coordinated with the outfit.
 Don’t wear shoes that make noise while walking. Prefer soft leather shoes in black or brown colour. Make sure your shoes are polished
and laces properly tied. Never wear sports shoes or sneakers to work.
 Shave daily. Use a good after shave lotion and make sure your skin does not look dry and flaky.
 Body odour is a big turn off. One must always smell good in public. Use a mild perfume or deodorant.

6. Female Employees
 Females should not wear revealing clothes to work. Avoid wearing outfits which expose much of
your body parts. Wear clothes which fit you best. Don’t wear too tight or loose clothes.
 Understand the basic difference between a party wear and office attire. Never wear low neck blouses to
work. Blouses with deep back or noodle straps are a strict no no at the workplace. Avoid transparent
saris.
 Females who prefer westerns can opt for light coloured shirts with dark well fitted trousers. A scarf
makes you look elegant.
 Never wear heavy jewellery to work. Avoid being a make up box. Nude make up does wonders. Nails
should be trimmed and prefer natural shades for nail paint.
 Avoid wearing sharp pointed heels to work.
 The colour of the handbag must coordinate with the outfit.
 Eyebrow, naval, lip piercing must be avoided at the workplace.

7. Personal Grooming
• Personal grooming means being presentable to others, paying attention to body hygiene, personal
cleanliness, groomed nails, hair, absence of body odour and dressing well.

8. Grooming - Men
• Men should wear simple clothes that are clean and well ironed at all times. Shirts could be white,
cream or of pale pastel shades if wearing a dark suit.
• Dark coloured shirts can also be worn with light suits.
• Shirts should be buttoned up to the collar button if wearing a tie. Trousers should be dark if only
being worn with a shirt and tie or else a dark business suit would be most suitable.
• Ties showcase one’s style quotient and should be colour or contrast coordinated draped with a nice
knot. Socks should match the trousers and should be long enough to cover the ankles.
• It is preferable to wear leather shoes that are well polished and are not torn or worn out. Belts
• if worn should be sober and colour coordinated with the shoes and should not have fancy or big
buckles.
• Wrist watches also make a style statement and should be worn tight to the wrist. The hairstyle
should be clean, neat and trimmed above the shirt collar.

9. Grooming - Women
• Women can wear a formal business suit with a shirt or a Salwaar Kameez or a saree preferably of
small prints or self-design. I
• t is best to avoid tight fitting clothes, deep necklines and sleeveless shirts. Wearing a tie or scarf with
the business suit is preferable.
• Hairstyles could be well-groomed of any type but with no unnatural colours. It is best to wear shoes/
sandals with a moderate heel height that are well polished and not frayed or worn out.
• Footwear must be colour coordinated with the clothes and should be black or brown if being worn
with a business suit.
• Toes and heels if exposed should be free from cracks and well-manicured. Handbags if carried
should be sober and not very large. Women are advised to wear small earrings that do not dangle
and distract the interviewers.
• It is best to avoid wearing jewelry like bracelets, chains and finger rings that are chunky and draw
undue attention.

10. Office and workplace etiquette
• Office etiquette is the customary code of behavior that you’re expected to observe in the workplace.
The rules of etiquette define what manners are appropriate and what conduct you should try to
avoid.
• When you use good manners in the workplace, you create an environment of respect. Co-workers
are more likely to become engaged and productive in an environment where colleagues are polite,
thoughtful and kind

11. Tips for good workplace etiquette
 Offer a polite greeting.
 Make conversation.
 Be mindful of others.
 Silence your phone.
 Give your undivided attention.
 Keep the workplace clean.
 Arrive on time.
 Eat in the break room or outside the workplace.
 Dress appropriately.
 Meet in designated spaces.
• Consider your body language

12. MEETING ETIQUETTE
• meetingetiquette referstothestandardof behaviorexpectedintheworkplaceduringmeetings.Meetingetiquette, likeregular
businessetiquette, encouragesattendeestobehaveprofessionallyandrespectfully.
• 1. Be punctual
• 2. Come prepared
• 3. Dress professionally
• 4. Speak loud enough
• 5. Actively listen and participate
• 6. Take turns speaking
• 7. Follow the agenda
• 8. Ask questions at the appropriate time
• 9. Be attentive to your nonverbal cues
• 10. Put away technology
• 11. Eat and drink appropriately.

13. Work ethics and integrity.
• in the workplace, ethics and integrity are crucial to maintaining a positive culture and fostering trust
among employees, customers, and stakeholders. It is the responsibility of both employers and
employees to uphold these values and ensure that they are reflected in all aspects of the business.
• How to Promote Ethics and Integrity in the Workplace?
 Set Clear Expectations
 Lead by Example
 Encourage Reporting
 Provide Resources
 Monitor and Enforce