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Whitney Robinson
9203 Vanfleet Court  Laurel, Maryland 20708  Phone: 443-652-2636 E-Mail: wrobinson1214@yahoo.com
Objective
Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication,
organizational, and problem solving skills
Experience
CHI Centers (Medical Administrative Assistant) April 2012-Present
 Interacted with clients, visitors, nurses, and doctors
 Maintained office calendar to coordinate work flow, meetings and deadlines
 Filled and maintained medical files, records and reports
 Answered telephone and transferred to appropriate staff member
 Performed general clerical duties to include, but not limited to bookkeeping, copying, faxing, mailing and filing
 Prepared responses to correspondence containing routine inquires
 Administrative duties included scheduled and confirmed patients appointments, processing medication from
pharmacy, answering the phones, processing incoming and outgoing mail, charting and filing medical reports and
insurance forms
 Data Entry 60 WPM
 Residential Living Aide (Multiple Group Home for the Intellectually Disabled)
 ◦ Interact with clients in their home environment
 ◦ Prepare meals, medication, an assist with daily living hygiene and health needs
 ◦ Plan activities that allow them to engage with society
 ◦ Assist them in improving and accomplishing goals laid out in their IPs
 ◦ Schedule and taking them to doctor's appointments
 ◦ Assist with household chores such as laundry and cleaning
Ark of Montgomery (Residential Aide) July 2013-September 2014
 Interact with clients in their home environment
 Prepare meals, medication, an assist with daily living hygiene and health needs
 Plan activities that allow them to engage with society
 Assist them in improving and accomplishing goals laid out in their IPs
 Schedule and taking them to doctor's appointments
 Assist with household chores such as laundry and cleaning
 Do monthly grocery and personal item shopping
 Creating and facilitating inclusion activities for participants
2
Zina Care Inc (Medical Coordinator) February 2011-April 2012
Coordinated Board, Committee And Staff Meetings
◦ Handled Requests For Office And Employee Expenditures
◦ Successfully Obtained Signatures For All Important Documents Such As Financial, Internal And External Invoices
◦ Interacted With Clients, Visitors, Nurses, And Doctors
Education
Capella University February 2015-Present
MS Health Administration/Informatics
Sanford Brown Insititue May 2012-May 2013
Medical Assistance Program- Took classes including Medical Terminology,
Morgan State University August 2005-May 2011
B.A. Political Science
Skills
• Highly skilled and proficient in MS Word, PowerPoint Point, Excel and other MS applications.
• Successful leader, equally effective as member of a team.
• Highly organized able to multi-task and accomplish multiple objectives.
• Professional demeanor and attentive to detail.
• Excellent medical assisting skills in administrative and clinical duties
• Excellent verbal and written communication skills
• CPR Certified, valid until 2014.
• Certified Medication Technician
• Experienced in event planning and fund-raising
• Willing and fast learner

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Resume

  • 1. Whitney Robinson 9203 Vanfleet Court  Laurel, Maryland 20708  Phone: 443-652-2636 E-Mail: wrobinson1214@yahoo.com Objective Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills Experience CHI Centers (Medical Administrative Assistant) April 2012-Present  Interacted with clients, visitors, nurses, and doctors  Maintained office calendar to coordinate work flow, meetings and deadlines  Filled and maintained medical files, records and reports  Answered telephone and transferred to appropriate staff member  Performed general clerical duties to include, but not limited to bookkeeping, copying, faxing, mailing and filing  Prepared responses to correspondence containing routine inquires  Administrative duties included scheduled and confirmed patients appointments, processing medication from pharmacy, answering the phones, processing incoming and outgoing mail, charting and filing medical reports and insurance forms  Data Entry 60 WPM  Residential Living Aide (Multiple Group Home for the Intellectually Disabled)  ◦ Interact with clients in their home environment  ◦ Prepare meals, medication, an assist with daily living hygiene and health needs  ◦ Plan activities that allow them to engage with society  ◦ Assist them in improving and accomplishing goals laid out in their IPs  ◦ Schedule and taking them to doctor's appointments  ◦ Assist with household chores such as laundry and cleaning Ark of Montgomery (Residential Aide) July 2013-September 2014  Interact with clients in their home environment  Prepare meals, medication, an assist with daily living hygiene and health needs  Plan activities that allow them to engage with society  Assist them in improving and accomplishing goals laid out in their IPs  Schedule and taking them to doctor's appointments  Assist with household chores such as laundry and cleaning  Do monthly grocery and personal item shopping  Creating and facilitating inclusion activities for participants
  • 2. 2 Zina Care Inc (Medical Coordinator) February 2011-April 2012 Coordinated Board, Committee And Staff Meetings ◦ Handled Requests For Office And Employee Expenditures ◦ Successfully Obtained Signatures For All Important Documents Such As Financial, Internal And External Invoices ◦ Interacted With Clients, Visitors, Nurses, And Doctors Education Capella University February 2015-Present MS Health Administration/Informatics Sanford Brown Insititue May 2012-May 2013 Medical Assistance Program- Took classes including Medical Terminology, Morgan State University August 2005-May 2011 B.A. Political Science Skills • Highly skilled and proficient in MS Word, PowerPoint Point, Excel and other MS applications. • Successful leader, equally effective as member of a team. • Highly organized able to multi-task and accomplish multiple objectives. • Professional demeanor and attentive to detail. • Excellent medical assisting skills in administrative and clinical duties • Excellent verbal and written communication skills • CPR Certified, valid until 2014. • Certified Medication Technician • Experienced in event planning and fund-raising • Willing and fast learner