The document discusses enterprise process automation and introduces the HelpSystems Enterprise Process Automation Suite. It begins with an overview of the value of enabling business agility through automating complex business processes. It then discusses the HelpSystems solutions of Skybot Scheduler for job scheduling and AutoMate for business process automation. Finally, it provides examples of how the two products can be integrated in a unified approach to optimize business performance.

1. Enterprise
Process Automation
© HelpSystems LLC
All trademarks and registered trademarks contained herein are the property of their respective owners.
Presented with

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Dallas Li
Technical Solutions Manager
AutoMate
Pat Cameron
Director of Automation Technology
Skybot
Your Presenters
Steve Brasen
Managing Research Director
Enterprise Management Associates

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• Automating the Enterprise
• Introduction to Enterprise
Process Automation Suite
• What is Skybot Scheduler?
• What is AutoMate?
• Use cases
• Solutions
Agenda

4. • The Value of Enabling
Business Agility
• Dealing with Complex
Business Processes
• The Value of Process
Automation
• Ensuring Process Reliability
with Job Scheduling
• Optimizing Business
Performance with a Unified
Business Process Approach
• Conclusions
Automating the Enterprise

5. • Enterprise success in today’s dynamic marketplaces requires the
agility to:
• Rapidly respond to customer
requests
• Adapt to changing market
conditions
• Empower employees with
the tools necessary to meet
evolving requirements
The Value of Enabling Business Agility

6. The Value of Enabling Business Agility
• Enterprise agility is dependent on the performance
of business-focused IT processes
• Business processes are performed by:
IT Administrative
Staff
Business
Users
Executives Customers

7. The Value of Enabling Business Agility
• IT processes, however, are often complex and difficult to orchestrate:
• Actions may need to be performed
on disparate systems
• Actions may require the use of
multiple independent tools
• Actions may need the expertise of
multiple business professionals

8. Dealing with Complex Business Processes
• Intelligence must be introduced into the process to ensure appropriate
decisions are made on how to execute tasks through process
completion.
• Complex processes are far too
time-consuming and challenging
to be repeatedly performed by
expensive and busy IT
specialists.

9. Dealing with Complex Business Processes
• Dealing with increasing IT complexity:
• Excessive number of management points:
 Applications, data repositories, network infrastructure, storage
infrastructure, databases, servers, environmental control units, etc.
• Resources being delivered from
multiple sources:
 Static apps, web app, and virtual
apps
 Multiple data repositories
 Distributed services (email,
messaging, databases, etc.)
• Constantly changing environments
 New requirements and services

10. Dealing with Complex Business Processes
• The reliance on manual tasks reduces the effectiveness of business
processes because they are…
• Time-consuming
• Unreliable and error-prone
• Dependent on the knowledge level
of the task performer
• Lacking an understanding of the
state of the underlying IT
infrastructure
• Costly to the business

11. The Value of Process Automation
• Any repeatable task can be automated.
• Top areas where automation delivers the most business value according
to EMA survey respondents:

12. The Value of Process Automation
• Often, enterprises attempt to enable automation with custom scripts, but
these require knowledgeable (and expensive) programmers.
• Unreliable
• Unsupported
• Difficult to maintain

13. The Value of Process Automation
• Process Automation – Automates a series of tasks in a business
process:
• Provides a simple method for
automating tasks without the need to
create custom scripts
• Allows multiple automated tasks to be
linked to reliably perform complex
processes
• Empowers non-IT users to rapidly
perform business tasks

14. Ensuring Process Reliability with Job Scheduling
• Job Scheduling – Coordinates the execution of multiple tasks to reliably
implement complex business processes:
• Ensures tasks are executed on
exactly the right resources at exactly
the right time
• Simplifies the execution of intricate
workflows across multiple enterprise
systems and applications
• A single schedule can incorporate
multiple workflows, allowing simple
management and execution of even
the most complicated task set

15. Optimizing Business Performance
• To effectively and rapidly enable and manage complex business
processes, organizations must adopt a unified solution that directly
integrates Process Automation with Job Scheduling
– Complex workflows are initiated from a single point
– Processes are orchestrated to directly address business
requirements
…with a Unified Business Process Approach

16. – With a unified approach, tasks can be executed dependent on the state
of other tasks in the process chain:
• Ensuring changing conditions in
the environment result in
appropriate outcomes in a
workflow
• Allows automated tasks to respond
to conditional job states
Optimizing Business Performance
…with a Unified Business Process Approach

17. • Auditing processes necessary for business and
regulatory compliance achievement are also
improved when the reporting tasks are fully
automated and injected into a process workflow:
– Simplified
– More accurate
– More timely
Optimizing Business Performance
…with a Unified Business Process Approach

18. • Improved business productivity with
unified business processes:
– End users are empowered with self-
service that delivers the resources
they require to meet business goals
• Ensures they are not developing
processes independent of IT
operations
– Fewer staff members are able to
perform more tasks in a shorter
period of time
• Minimizing costs
Optimizing Business Performance
…with a Unified Business Process Approach

19. Conclusion
• Manual processes for orchestrating complex
business processes are inherently inefficient,
and custom scripting provides little relief.
• Process Automation provides the reliable tools
for automating complex tasks across a
workflow
• Job Scheduling enhances the value of
automation by ensuring tasks are executed at
exactly the right time, the right place, and in
the right way
• A unified approach to business process
management is essential to enabling reliable
process workflows that predictably achieve
enterprise requirements

20. The Solution
The HelpSystems Enterprise Process
Automation Suite

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• Automate manual IT
and business processes
• Remove costly
scheduling gaps
and delays
• Meet Service Level
Agreements
• Avoid outages and
network slowdowns
• Access real-time
data from anywhere
• Run lightning-fast
large queries
• View dashboards
from any browser
• Present metrics in
a user-friendly format
• Protect critical data
at every access level
• Centralize user
profile administration
• Eliminate viruses
before they spread
• Stay informed when
security events occur
• Simplify compliance
and pass any audit
Our solutions help customers save time, money and eliminate errors.
And each functional area offers these benefits:
Our IT Software Solutions

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Our Solutions Portfolio

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1 Customers may appear in multiple segments
Some of Our Customers
Over 350 of the Forbes Global 2,000 and 9,800 total customers worldwide
7,079 Customers1 2,749 Customers1 957 Customers1

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The HelpSystems Enterprise
Process Automation Suite
• HelpSystems has 30 years of experience with
automating the enterprise
• We built a unified automation solution for
the whole enterprise by joining:
• Skybot Scheduler, our cross-platform
job scheduling software
• AutoMate, our no-code business
process automation software
• Our goal is to help you increase business
productivity across the enterprise

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Enterprise Process Automation Suite
Orchestrate complex business processes across the enterprise
Business process
automation without
writing code
Cross-platform
enterprise job
scheduler
A unified
approach to
enterprise
process
automation

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What is Skybot Scheduler?
An easy to use
cross-platform
enterprise job
scheduler
Integrates multiple
applications and
workflows to create
a central schedule

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Communication
Channels
Operational CRM
Analytical CRM
Accounting
Planning
Inventory Control
Ad-hoc
reporting
OLAP
SharePoint
MS Excel
BIRT Project,
etc.
Orders, contracts,
payments
Staging database
(primary layer of DW)
Management
SCM
CRM
FRM
HMR
MRP
CMP
Example: Skybot’s built-in function for AutoMate
Enterprise Process Automation Suite

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Enterprise Process Automation Suite
Example: Skybot’s built-in function for AutoMate

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Example: Skybot’s built-in function for AutoMate
Enterprise Process Automation Suite

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An IT and business automation platform that allows you to create,
manage, and deploy tasks—without writing code.
Use drag-and-drop actions…
…to build managed tasks…
…which run in response to events.
What is AutoMate?

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Skybot Action
• Built-in Skybot action &
activities, such as:
– Run Skybot Job
– Hold Skybot Job
– Run Job Suite
– Get Notification List…etc
Example: AutoMate’s task for Skybot
Enterprise Process Automation Suite

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Get Emails
Combine
Data to
Excel Report
Query Database
Read Data from
Email Attachments
Encrypt File Upload Via Web
Launch Skybot
Job
Example: AutoMate’s task for Skybot
Enterprise Process Automation Suite
Launch
Informatica Cloud
Workflow
Start AutoMate
Workflow

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Product Demo

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Questions & Answers

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Thank you for joining us
Contact Information:
Web: www.helpsystems.com
Email: info@helpsystems.com
Phone U.S. 800-328-1000
Outside U.S. +44 (0) 870 120 3148