This document discusses how BMC's Business Service Management (BSM) solution can help organizations manage hybrid cloud environments. BSM allows organizations to design flexible cloud services, provision resources on-demand from both internal and external providers, and continuously optimize resource utilization based on business needs. It provides a single platform to plan, build, operate and govern hybrid cloud environments while maintaining compliance, control and transparency.
Salesforce Lightning Process Builder IS the next-generation workflow toolBMC Software
Providing added flexibility and more power, combining what would have been multiple workflow rules into a SINGLE process. Salesforce Lightning Process Builder is a point and click graphical interface that provides a canvas for administrators to quickly and easily create workflow that used to require complex Apex coding. It has opened the door for administrators to design straightforward workflow that can create and/or update related records, including child records.
MasterCard Optimizes Big Data Management with BMC High Speed Utilities for DB2® BMC Software
Global payment industry leader MasterCard operates the world’s fastest payment processing network, employing 11,300 people. Kate Kavanaugh, senior data engineer at MasterCard, explains how her team implemented BMC High Speed Utilities for DB2 to effectively handle the increasing amounts of data for her IBM® DB2® environment. High Speed Utilities for DB2 with Next Generation Technology handles a wide range of data management tasks more efficiently without taxing DB2 resources. In addition, the utilities offer full availability, even while performing maintenance reorganization. To learn more about High Speed Utilities for DB2, please visit http://www.bmc.com/it-solutions/high-speed-utilities-db2.html.
About BMC
BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82% of the Fortune 500 and serves more than 10,000 customers worldwide. Learn more at www.bmc.com.
BMC Remedyforce vs Other IT Service ManagementBMC Software
This document provides an overview of the benefits of BMC Remedyforce, an IT service management platform. It highlights that Remedyforce offers the fastest time to value and lowest total cost of ownership compared to competitors. Key benefits include a dedicated customer success program, free training and resources, a customer-driven roadmap, and over 100 customer enhancements per release. Customer testimonials indicate implementations in weeks versus months for competitors and cost savings of over 90%. The document argues Remedyforce is easier to configure and upgrade, provides more intuitive reporting, and ensures customer success.
This document discusses the challenges of cloud management and presents BMC's solution for trusted cloud management. It highlights the lessons learned from cloud deployments, such as underestimating integration efforts and not adequately planning operational requirements. BMC's solution provides a common service catalog, ITSM process governance, change management, and configuration compliance to help customers overcome these challenges and deliver a trusted cloud. A case study is presented of a major oil and gas company that used BMC's solution to reduce server deployment time and run 80% of applications in the cloud.
How Application Discovery and Dependency Mapping can stop you from losing cus...ManageEngine
With ever shortening technology life cycles, change is not only constant but also quite frequent in today’s IT enterprise. But can your business keep up with such rapidly evolving IT? To stay on top of the change management game, you need to know exactly WHAT components constitute your IT setup, exactly WHERE each of them are, HOW they all are interconnected, and WHICH business service depends on each component. With application discovery and dependency mapping (ADDM), you can comprehensively map these interdependencies not only between the components themselves but between the components and the business services that rely on them as well.
To learn more about ADDM listen to Eveline Oehrlich, VP and research director (IT Infrastructure and Operations) of Forrester on our webinar, “How Application Discovery and Dependency Mapping can stop you from losing customers.” Learn:
- What ADDM is, its challenges, and the benefits of adopting this approach
- How you can make better business decisions and use ADDM to recover quickly from application downtime
Also, catch an exclusive preview of the upcoming ADDM feature in ManageEngine Applications Manager.
BMC Remedy ITSM 8.0 aims to simplify the user experience and improve productivity. Key updates include a new intuitive user interface for service request management, integrated knowledge content, and mobile apps for incidents and approvals. It also features easier collaboration tools, a graphical process builder, and improvements to reduce administrative time and effort such as simplified data loading and catalog management.
Leverage your Salesforce Force.com Platform with Remedyforce Cloud ITSMBMC Software
Remedyforce cloud ITSM service desk is built on the Salesforce Force.com platform. This provides Remedyforce service management with many benefits through Salesforce Appexchange and other IT service management tools. Learn more at www.remedyforce.com
Salesforce Lightning Process Builder IS the next-generation workflow toolBMC Software
Providing added flexibility and more power, combining what would have been multiple workflow rules into a SINGLE process. Salesforce Lightning Process Builder is a point and click graphical interface that provides a canvas for administrators to quickly and easily create workflow that used to require complex Apex coding. It has opened the door for administrators to design straightforward workflow that can create and/or update related records, including child records.
MasterCard Optimizes Big Data Management with BMC High Speed Utilities for DB2® BMC Software
Global payment industry leader MasterCard operates the world’s fastest payment processing network, employing 11,300 people. Kate Kavanaugh, senior data engineer at MasterCard, explains how her team implemented BMC High Speed Utilities for DB2 to effectively handle the increasing amounts of data for her IBM® DB2® environment. High Speed Utilities for DB2 with Next Generation Technology handles a wide range of data management tasks more efficiently without taxing DB2 resources. In addition, the utilities offer full availability, even while performing maintenance reorganization. To learn more about High Speed Utilities for DB2, please visit http://www.bmc.com/it-solutions/high-speed-utilities-db2.html.
About BMC
BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82% of the Fortune 500 and serves more than 10,000 customers worldwide. Learn more at www.bmc.com.
BMC Remedyforce vs Other IT Service ManagementBMC Software
This document provides an overview of the benefits of BMC Remedyforce, an IT service management platform. It highlights that Remedyforce offers the fastest time to value and lowest total cost of ownership compared to competitors. Key benefits include a dedicated customer success program, free training and resources, a customer-driven roadmap, and over 100 customer enhancements per release. Customer testimonials indicate implementations in weeks versus months for competitors and cost savings of over 90%. The document argues Remedyforce is easier to configure and upgrade, provides more intuitive reporting, and ensures customer success.
This document discusses the challenges of cloud management and presents BMC's solution for trusted cloud management. It highlights the lessons learned from cloud deployments, such as underestimating integration efforts and not adequately planning operational requirements. BMC's solution provides a common service catalog, ITSM process governance, change management, and configuration compliance to help customers overcome these challenges and deliver a trusted cloud. A case study is presented of a major oil and gas company that used BMC's solution to reduce server deployment time and run 80% of applications in the cloud.
How Application Discovery and Dependency Mapping can stop you from losing cus...ManageEngine
With ever shortening technology life cycles, change is not only constant but also quite frequent in today’s IT enterprise. But can your business keep up with such rapidly evolving IT? To stay on top of the change management game, you need to know exactly WHAT components constitute your IT setup, exactly WHERE each of them are, HOW they all are interconnected, and WHICH business service depends on each component. With application discovery and dependency mapping (ADDM), you can comprehensively map these interdependencies not only between the components themselves but between the components and the business services that rely on them as well.
To learn more about ADDM listen to Eveline Oehrlich, VP and research director (IT Infrastructure and Operations) of Forrester on our webinar, “How Application Discovery and Dependency Mapping can stop you from losing customers.” Learn:
- What ADDM is, its challenges, and the benefits of adopting this approach
- How you can make better business decisions and use ADDM to recover quickly from application downtime
Also, catch an exclusive preview of the upcoming ADDM feature in ManageEngine Applications Manager.
BMC Remedy ITSM 8.0 aims to simplify the user experience and improve productivity. Key updates include a new intuitive user interface for service request management, integrated knowledge content, and mobile apps for incidents and approvals. It also features easier collaboration tools, a graphical process builder, and improvements to reduce administrative time and effort such as simplified data loading and catalog management.
Leverage your Salesforce Force.com Platform with Remedyforce Cloud ITSMBMC Software
Remedyforce cloud ITSM service desk is built on the Salesforce Force.com platform. This provides Remedyforce service management with many benefits through Salesforce Appexchange and other IT service management tools. Learn more at www.remedyforce.com
What's New in the PeopleSoft 9.2 Accounts Payable Module?NERUG
Oracle's PeopleSoft Accounts Payable Release 9.2 can help organizations reduce costs, improve visibility into the invoicing and payment streams, and empower Accounts Payable to make decisions to drive bottom line savings. Learn how the new capabilities of PeopleSoft Accounts Payable Release 9.2 can help to streamline processes, reducing operations costs, and strengthen vendor relationships.
The document summarizes a software called Workflow Manager that standardizes and streamlines IT processes like application packaging and license management. It coordinates these processes across the entire application lifecycle to reduce costs and improve productivity. Workflow Manager provides centralized management of projects and resources, integrates with other software tools, and allows customization of workflows to fit an organization's needs.
IT Cost Transparency with Capacity OptimizationBMC Software
Learn how Health Care Service Corporation's investment in TrueSight Capacity Optimization empowered their IT organization with better cost transparency. www.bmc.co/TrueSight
This document discusses service-oriented architecture (SOA) in banking and outlines some key benefits and challenges. SOA can benefit banking by enabling customer information management across systems, multi-channel integration, operational excellence through business process automation, and intelligent inbound cross-selling. However, performance issues may arise with SOA implementations due to their distributed nature. To address this, the document emphasizes the importance of service level agreements, infrastructure capacity planning, SOA performance testing, and monitoring systems to ensure performance meets requirements.
Take a Look Under the Hood of BMC Remedy with Smart IT: An Architectural ReviewBMC Software
Technical tour of the architectural components of how Smart IT fits into Remedy. Learn about the different layers of Smart IT and their connection points to the Remedy ITSM applications. See where ITSM apps are extended to include Smart IT functionality, how the data flow and model maps between Smart IT, ITSM, and social features, and even learn about the touch points between BMC MyIT and Smart IT.
This document provides an overview of Workday software, including its product offerings in areas like human capital management, payroll, project management, and financial management. It discusses Workday's cloud-based software-as-a-service model, user interface designed similarly to websites, and integration capabilities. The document also outlines Workday's technology approach of using an in-memory, highly object-oriented structure without a relational database, as well as its implementation methodology, training options, and opportunities for questions.
This document provides a summary of key considerations for choosing and implementing an ERP system. It discusses the value of ERP systems in integrating business processes and providing real-time data. It also compares on-premise versus cloud-based ERP solutions, noting advantages of cloud solutions like lower costs, automatic updates, mobility, and scalability. The document provides questions for evaluating different ERP options and identifies factors that indicate a business could benefit from a cloud-based ERP system.
The Essential Guide for Automating CMDB population and maintenanceStefan Bergstein
The document discusses HP's Active CMDB strategy and roadmap. It describes key functionality like automated CMDB population and maintenance through rule-based reconciliation and federation across multiple data sources. The Active CMDB provides a consistent, unified view of IT through standards-based web services and integration with various discovery sources and management processes. A demo shows reconciliation in action by logging discovered changes, applying rules to update the CMDB or create incidents.
IBM BPM Case Manager for knowledge workerssflynn073
IBM's document discusses knowledge work and case management. It begins by noting a shift towards customer-centric processes that require flexibility. It then introduces IBM BPM Case Management as a solution that provides a 360-degree view of a case and supports both structured and unstructured work. The rest of the document discusses key concepts of IBM BPM Case Management like case structure, views, and relationships, and provides examples of how it can blend different work styles and integrate with IBM FileNet content management.
The webinar is dedicated to the White Label program in which ITGLOBAL.COM partners can get a completely ready-made cloud platform and can sell IaaS under their own brand. While most hyperscales offer partners no more than 5% return, ITGLOBAL.COM — 30% from each payment.
Bringing Lean thinking and automation together with advanced technologies, practices, and tools, DevOps transformation accelerates business results. It creates alignment and collaboration between Development and Operations to optimize quality and value delivery.
ServiceNow Governance, Risk, and Compliance Jade Global
ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program
Rapid Deployment of BMC Remedy Solutions 2006Antonio Rolle
A discussion of how rapid application development (RAD) development techniques may be used for the deployment of Remedy solutions. Presented at BMC User World 2006
Sybase, back in 1995, was constructing an advanced workflow system based on agent technology. This system was presented to an invitation-only group of Powersoft customers at the 1995 Powersoft Users Group meeting at DisneyWorld. The group creating the solution was an advanced technology group formed when Sybase purchased Powersoft.
A Practical Guide to CMDB Deployment in a Tivoli EnvironmentAntonio Rolle
This presentation focuses on the significance of the CMDB to your organization and offers practical guidelines for successful population of the CMDB utilizing the Tivoli Netcool suite of products. Specific products discussed include Precision for IP Networks, Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Business Service Manager (TBSM) and Maximo.
Business Drivers For It Simplification PowerPoint Presentation SlidesSlideTeam
This PPT deck displays thirty three slides with in depth research. Our Business Drivers For It Simplification PowerPoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Business Drivers For It Simplification PowerPoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement. http://bit.ly/3blwuP0
The document discusses integrated physical and virtual infrastructure management by CA. It outlines market trends in virtualization adoption and the need for virtualization management. CA's solutions provide unified management of physical and virtual systems. Their solutions address challenges like virtual machine sprawl, decreased agility, and poor performance visibility. CA has strategic partnerships with virtualization vendors and success stories from customers who gained improved service quality and reduced costs using CA's virtualization management capabilities.
This document discusses opportunities for automating IT processes to increase productivity and business agility. It argues that many core IT processes remain inefficient, hindering an organization's ability to respond quickly to market changes. However, a new approach called end-to-end IT Process Automation can eliminate bottlenecks, cut costs and delivery times, boost staff morale and directly contribute to business goals. The document provides an example of a company that automated a technology supply process, reducing effort from over a month to less than a day and slashing delivery times.
Data Migration for Remedyforce SaaS Help Desk and High-Speed Digital Service ...BMC Software
Today we will be looking at migrating data into Remedyforce- a SaaS help desk solution in the cloud. Remedyforce is built on Salesforce App Cloud for IT Service Management. We will consider The movement of data from an existing IT service management or help desk system (legacy or prior) to a new high-speed IT service management that is built on the Salesforce App Cloud. You can deliver better more thorough digital services if you migrate the right data over.
Webinar presented live on July 26, 2017
Cloud Management Platforms (CMPs) are integrated products that provide for the management of public, private and hybrid cloud environments. The rise of hybrid IT architectures increases the need for process harmonization and tools interoperability to address these evolving requirements through the use of a CMP.
This webinar will cover:
- A review of CMP capabilities
- How to operate and manage applications and data across hybrid cloud infrastructures
- Available CMPs on the market today
- Evaluation criteria for selecting a CMP to meet your needs
- Deployment considerations
The presentation draws from the CSCC's deliverable, Practical Guide to Cloud Management Platforms.
http://www.cloud-council.org/deliverables/practical-guide-to-cloud-management-platforms.htm
Download the presentation deck here:
http://www.cloud-council.org/webinars/practical-guide-to-cloud-management-platforms.htm
The document discusses cloud computing and its benefits, including increased flexibility and reduced costs. It notes that cloud computing provides standardized offerings that can rapidly scale resources in a flexible and easy-to-access manner. The document outlines a strategy for developing a cloud architecture and implementation plan to help organizations manage IT challenges and realize the opportunities of cloud computing.
What's New in the PeopleSoft 9.2 Accounts Payable Module?NERUG
Oracle's PeopleSoft Accounts Payable Release 9.2 can help organizations reduce costs, improve visibility into the invoicing and payment streams, and empower Accounts Payable to make decisions to drive bottom line savings. Learn how the new capabilities of PeopleSoft Accounts Payable Release 9.2 can help to streamline processes, reducing operations costs, and strengthen vendor relationships.
The document summarizes a software called Workflow Manager that standardizes and streamlines IT processes like application packaging and license management. It coordinates these processes across the entire application lifecycle to reduce costs and improve productivity. Workflow Manager provides centralized management of projects and resources, integrates with other software tools, and allows customization of workflows to fit an organization's needs.
IT Cost Transparency with Capacity OptimizationBMC Software
Learn how Health Care Service Corporation's investment in TrueSight Capacity Optimization empowered their IT organization with better cost transparency. www.bmc.co/TrueSight
This document discusses service-oriented architecture (SOA) in banking and outlines some key benefits and challenges. SOA can benefit banking by enabling customer information management across systems, multi-channel integration, operational excellence through business process automation, and intelligent inbound cross-selling. However, performance issues may arise with SOA implementations due to their distributed nature. To address this, the document emphasizes the importance of service level agreements, infrastructure capacity planning, SOA performance testing, and monitoring systems to ensure performance meets requirements.
Take a Look Under the Hood of BMC Remedy with Smart IT: An Architectural ReviewBMC Software
Technical tour of the architectural components of how Smart IT fits into Remedy. Learn about the different layers of Smart IT and their connection points to the Remedy ITSM applications. See where ITSM apps are extended to include Smart IT functionality, how the data flow and model maps between Smart IT, ITSM, and social features, and even learn about the touch points between BMC MyIT and Smart IT.
This document provides an overview of Workday software, including its product offerings in areas like human capital management, payroll, project management, and financial management. It discusses Workday's cloud-based software-as-a-service model, user interface designed similarly to websites, and integration capabilities. The document also outlines Workday's technology approach of using an in-memory, highly object-oriented structure without a relational database, as well as its implementation methodology, training options, and opportunities for questions.
This document provides a summary of key considerations for choosing and implementing an ERP system. It discusses the value of ERP systems in integrating business processes and providing real-time data. It also compares on-premise versus cloud-based ERP solutions, noting advantages of cloud solutions like lower costs, automatic updates, mobility, and scalability. The document provides questions for evaluating different ERP options and identifies factors that indicate a business could benefit from a cloud-based ERP system.
The Essential Guide for Automating CMDB population and maintenanceStefan Bergstein
The document discusses HP's Active CMDB strategy and roadmap. It describes key functionality like automated CMDB population and maintenance through rule-based reconciliation and federation across multiple data sources. The Active CMDB provides a consistent, unified view of IT through standards-based web services and integration with various discovery sources and management processes. A demo shows reconciliation in action by logging discovered changes, applying rules to update the CMDB or create incidents.
IBM BPM Case Manager for knowledge workerssflynn073
IBM's document discusses knowledge work and case management. It begins by noting a shift towards customer-centric processes that require flexibility. It then introduces IBM BPM Case Management as a solution that provides a 360-degree view of a case and supports both structured and unstructured work. The rest of the document discusses key concepts of IBM BPM Case Management like case structure, views, and relationships, and provides examples of how it can blend different work styles and integrate with IBM FileNet content management.
The webinar is dedicated to the White Label program in which ITGLOBAL.COM partners can get a completely ready-made cloud platform and can sell IaaS under their own brand. While most hyperscales offer partners no more than 5% return, ITGLOBAL.COM — 30% from each payment.
Bringing Lean thinking and automation together with advanced technologies, practices, and tools, DevOps transformation accelerates business results. It creates alignment and collaboration between Development and Operations to optimize quality and value delivery.
ServiceNow Governance, Risk, and Compliance Jade Global
ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program
Rapid Deployment of BMC Remedy Solutions 2006Antonio Rolle
A discussion of how rapid application development (RAD) development techniques may be used for the deployment of Remedy solutions. Presented at BMC User World 2006
Sybase, back in 1995, was constructing an advanced workflow system based on agent technology. This system was presented to an invitation-only group of Powersoft customers at the 1995 Powersoft Users Group meeting at DisneyWorld. The group creating the solution was an advanced technology group formed when Sybase purchased Powersoft.
A Practical Guide to CMDB Deployment in a Tivoli EnvironmentAntonio Rolle
This presentation focuses on the significance of the CMDB to your organization and offers practical guidelines for successful population of the CMDB utilizing the Tivoli Netcool suite of products. Specific products discussed include Precision for IP Networks, Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Business Service Manager (TBSM) and Maximo.
Business Drivers For It Simplification PowerPoint Presentation SlidesSlideTeam
This PPT deck displays thirty three slides with in depth research. Our Business Drivers For It Simplification PowerPoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Business Drivers For It Simplification PowerPoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement. http://bit.ly/3blwuP0
The document discusses integrated physical and virtual infrastructure management by CA. It outlines market trends in virtualization adoption and the need for virtualization management. CA's solutions provide unified management of physical and virtual systems. Their solutions address challenges like virtual machine sprawl, decreased agility, and poor performance visibility. CA has strategic partnerships with virtualization vendors and success stories from customers who gained improved service quality and reduced costs using CA's virtualization management capabilities.
This document discusses opportunities for automating IT processes to increase productivity and business agility. It argues that many core IT processes remain inefficient, hindering an organization's ability to respond quickly to market changes. However, a new approach called end-to-end IT Process Automation can eliminate bottlenecks, cut costs and delivery times, boost staff morale and directly contribute to business goals. The document provides an example of a company that automated a technology supply process, reducing effort from over a month to less than a day and slashing delivery times.
Data Migration for Remedyforce SaaS Help Desk and High-Speed Digital Service ...BMC Software
Today we will be looking at migrating data into Remedyforce- a SaaS help desk solution in the cloud. Remedyforce is built on Salesforce App Cloud for IT Service Management. We will consider The movement of data from an existing IT service management or help desk system (legacy or prior) to a new high-speed IT service management that is built on the Salesforce App Cloud. You can deliver better more thorough digital services if you migrate the right data over.
Webinar presented live on July 26, 2017
Cloud Management Platforms (CMPs) are integrated products that provide for the management of public, private and hybrid cloud environments. The rise of hybrid IT architectures increases the need for process harmonization and tools interoperability to address these evolving requirements through the use of a CMP.
This webinar will cover:
- A review of CMP capabilities
- How to operate and manage applications and data across hybrid cloud infrastructures
- Available CMPs on the market today
- Evaluation criteria for selecting a CMP to meet your needs
- Deployment considerations
The presentation draws from the CSCC's deliverable, Practical Guide to Cloud Management Platforms.
http://www.cloud-council.org/deliverables/practical-guide-to-cloud-management-platforms.htm
Download the presentation deck here:
http://www.cloud-council.org/webinars/practical-guide-to-cloud-management-platforms.htm
The document discusses cloud computing and its benefits, including increased flexibility and reduced costs. It notes that cloud computing provides standardized offerings that can rapidly scale resources in a flexible and easy-to-access manner. The document outlines a strategy for developing a cloud architecture and implementation plan to help organizations manage IT challenges and realize the opportunities of cloud computing.
Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. It allows users to access technology-based services from the network cloud without knowledge of, expertise with, or control over the technology infrastructure that supports them.
Ibm cloud forum managing heterogenousclouds_finalMauricio Godoy
The document discusses managing heterogeneous environments including both physical and virtual infrastructure, platforms, and applications from various vendors. It outlines the key capabilities needed in an operational support system for a cloud platform, including configuration management, service automation management, virtualization management, provisioning, monitoring, asset management, request management, service level management, image lifecycle management, performance management, and incident/problem management. It also discusses requirements for self-service portals, service catalogs, automated provisioning, topology creation and deployment, platform/virtualization management, usage metering and accounting, multi-tenancy, security, standards, migration, hybrid cloud management and integration between on-premise and off-premise systems and applications.
Cloud computing is the provision of dynamically scalable and often virtualised resources as a service over the internet (public cloud) or intranet (private cloud)
Building and Operating Clouds: What to Do Once You Hit The On Switch
Webinar presented by:
Roy Ritthaler, Sr. Director Product Marketing, BMC
Rich Plane, Director, Solution Development and Delivery, Harris Corp.
Attendees discovered:
Building and operating cloud environments is a known science
There are commercially viable software and solution provider opportunities in the market today for cloud
Leveraging out-of-the-box software, it’s now possible to achieve an enterprise-level, fully operational cloud
Making Sense Of Cloud Computing - by Mark RivingtonCA Nimsoft
1) The document summarizes key aspects of cloud computing including the 5-4-3 model of cloud characteristics, deployment models, and service offering models.
2) It discusses challenges of monitoring cloud environments due to their dynamic and elastic nature, and outlines different monitoring strategies for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
3) The presentation concludes by emphasizing that Nimsoft can help organizations manage services in the cloud.
"Wipro is one of India's largest publicly traded companies and the seventh largest IT services firm in the world. In this session, we showcase the structured methods that Wipro has used in enabling enterprises to take advantage of the cloud. These cover identifying workloads and application profiles that could benefit, re-structuring enterprise application and infrastructure components for migration, rapid and thorough verification and validation, and modifying component monitoring and management.
Several of these methods can be tailored to the individual client or functional context, so specific client examples are presented. We also discuss the enterprise experience of enabling many non-IT functions to benefit from the cloud, such as sales and training. More functions included in the cloud increase the benefit drawn from a cloud-enabled IT landscape.
Session sponsored by Wipro."
2011.04.04. Les partenaires IBM et le Cloud Business - Loic SimonClub Alliances
Deck sur les Partenaires IBM et le Cloud Business préparé par Loic Simon à l'occasion de sessions de Formation délivrées aux responsables de la relation partenaires chez IBM.
The document discusses the benefits of cloud computing, including operational efficiency, business transformation, and addressing business challenges through unprecedented integration, agility, quality services, and reduced costs. It outlines IBM's capabilities in cloud consulting, technologies, and managed services to help clients plan, build, integrate, and manage cloud deployments across public, private and hybrid models. IBM's approach considers strategic direction, workload analysis, and a systematic lifecycle to ensure successful cloud implementations.
Software Association of Oregon Cloud Computing Presentationddcarr
The document discusses how cloud computing can provide new tools for innovation in quality assurance and testing. It provides an overview of cloud computing topologies and implications of testing in the cloud. Key benefits of cloud computing include flexible pricing models, elastic scaling, rapid provisioning, and increased efficiency. While some workloads are well-suited for cloud delivery, others may not be ready due to security, regulatory compliance, or customization needs. Case studies demonstrate significant cost savings and returns on investment from cloud adoption.
AWS Summit 2013 | Singapore - Design for Success: Defining & Delivering your ...Amazon Web Services
AWS and BMC Cloud Management are the cloud services and management that enable IT organisations to pursue robust, flexible and controlled hybrid IT strategies which augment well-understood on-premises resources with scalable on-demand public cloud services.
CloudFX helps execute on this strategy, delivering financial and business benefits of cloud computing that include: faster time-to-market, moving CapEx to OpEx and fortifying IT systems while maintaining tight controls and governance across the entire hybrid environment.
An educational overview of the Cloud Computing Ecosystem or Framework. This presentation is geared toward those who are just beginning to understand Cloud Computing.
The document discusses cloud computing concepts including definitions, characteristics, models, providers and pricing. Some key points discussed include:
- Cloud computing provides scalable computing resources as a service over the internet on a pay-per-use basis. Resources include servers, storage, applications and more.
- Cloud models include private, public and hybrid clouds. Providers offer infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS).
- Cost benefits of cloud computing include low startup costs, no need for on-premise IT staff, and pay per use pricing versus large upfront license fees. Managing multiple cloud contracts can be challenging for businesses.
The Cloud Enabled Datacenter - Smarter Business 2013IBM Sverige
With Cloud Enabled Datacenter projects, clients are
cutting IT expense and complexity through optimization
techniques and technologies, all this while improving
efficiency of service delivery. We will discuss how
your organization can exploit key technologies like
orchestration to manage the changing demands of your
end user communities. Presenter: Glenda Lyon, World Wide Cloud and Smarter Infrastructure, Business Development, IBM. Mer från dagen på http://bit.ly/sb13se
System Center Datacenter Cloud Management Vision & RoadmapAmit Gatenyo
This document outlines Microsoft's vision and roadmap for System Center Cloud and Datacenter Management. It discusses increasing pressures on IT from business users to provide services faster, cheaper, and more scalable. Microsoft is committed to bringing its experience from public clouds like Windows Azure to help customers build and manage private clouds. The future roadmap focuses on delivering common management experiences across private and public clouds through features like self-service provisioning, delegation and control, and application visibility. Key components will include capabilities for infrastructure and application management, automation, and integration across System Center products and clouds.
Webinar presentation March 3, 2016.
The CSCC deliverable, Practical Guide to Hybrid Cloud Computing, contains prescriptive guidance for the successful deployment of hybrid cloud computing. The whitepaper outlines the key considerations that customers must take into account as they adopt hybrid cloud computing and covers the strategic and tactical activities for decision makers implementing hybrid cloud solutions as well as technical considerations for deployment.
Download the deliverable: http://www.cloud-council.org/resource-hub
The document discusses CSC's Agility Platform and how it helps customers accelerate their journey to hybrid cloud. The platform provides tools to consolidate workloads, improve efficiency, accelerate development cycles, and optimize IT service management. Case studies are presented showing how the platform helped a bank reduce costs by $100M/year, an insurance company save $15M over 3 years, and a government agency reduce build times by 83%. The platform provides capabilities for application release automation, cloud governance, and consuming cloud services through the software development lifecycle.
Organisations can find it more difficult to manage public cloud services than they originally expected and often they lack the skills and expertise necessary to do it properly.
Management becomes increasingly complex if using multiple cloud providers. Vendors are approaching cloud management in unique ways and in most cases tying you into specific cloud providers, making it difficult to compare select and even control public hybrid solutions
This session will look at tools and approaches that can assist your organisation to not only migrate workloads to the public cloud but also between the clouds, and toolsets designed to improve and control performance and flexibility in the cloud.
The document discusses Microsoft's private cloud computing roadmap. It defines cloud computing and outlines Microsoft's offerings including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). It describes the evolution from traditional datacenters to virtualized datacenters to private and public clouds. It highlights key aspects of private clouds like application packaging, monitoring, and automation. It also discusses System Center 2012 and how it can help manage private and public clouds with common tools and deliver applications as a service.
Flip the Switch On Continuous DeliveryBMC Software
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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• Introduce a taxonomy for user goals with real world examples
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• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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2. Current IT Challenges IT cannot respond flexibly to business needs IT services exceed cost targets Business turns to external providers outside IT’s control Service levels, compliance, cost and risk are difficult to balance
3. Cloud Computing Benefits Flexibility to respond rapidly to business needs Cost optimization through shared infrastructure utilization Financial transparency and increased business value and responsiveness Consistent, reliable service quality
4. The Roads to Cloud Computing Goal: Overhaul IT management systems to manage the hybrid cloud environment Transformation Goal: Rapidly establish an initial cloud environment from which to learn and grow Private Cloud & Use of Public Cloud Cloud Pilot Goal: Evolve and mature current IT environment toward a cloud goal Evolution
5. BSM simplifies and automates hybrid IT management Services and applications delivered on demand, based on service tiers Dynamic allocation of internal and external shared resources based on policy Support Multi-Sourcing for infrastructure, software, and IT services Continuously monitor and optimize resource utilization based on business requirements Customers, Suppliers, Partners, and Employees Internal External Physical Virtual Private Cloud IaaS PaaS SaaS
22. BMC Cloud Lifecycle Management Deliver business services – not just VMs – with end-to-end cloud management Easy-to-use cloud administration and user self-service portal Flexible service design and provisioning with Service Blueprints Intelligent policy-based placement and ongoing operations with the industry’s first Service Governor Secure multi-tenancy based on deep network integrations Ongoing operations with integrated ITIL processes, performance and capacity management Support for heterogeneity, from physical to virtual, multi-hypervisor, public cloud integrations and more
23. BMC Cloud Lifecycle ManagementHigh-Level Process Flow Designs Services & Options Requests a Cloud Service User Info Service Architect Cloud User Service Blueprint Service Catalog Request Federate to CMDB Service Governor Cloud Database Resource Management Option 1 Option 2 Servers Networks Storage Applications Public Clouds Option 3
24. Hybrid Cloud DeliveryService Catalog Establishment Hybrid Cloud Delivery Service Blueprint – Functional Model: The functional components of the service and their relationships Service Catalog Establishment Service Blueprint - Deployment Model: The Cloud resources required to deploy the service (can be multiple models) S M L Cloud Service Delivery Service Catalog Servers Networks Storage Public Clouds Service Options: Optional items that can be requested at deployment, or added / changed in the service after deployment (e.g., more capacity) Service Offerings: The cloud services, priced and with tiered service levels, presented in business language, to requestors, based on their role Option 1 Option 1 Option 1 Option 2 Option 2 Option 2 Cloud Resource Management Option 3 Option 3 Option 3
63. BMC Cloud Partners for Infrastructure and Services Unique infrastructure integrations for better cloud resource management Extensive cloud planning and implementation services for IT transformation Public and private secure multi-tenant cloud solutions Supporting multi-hypervisor environments Links to public cloud environments enabling hybrid use cases
84. BSM for Cloud Computing: How We Do It Better Integrated Operating Model Open, Heterogeneous Design Flexible Service Design & Provisioning Policy-Based Service Governor Integration with existing IT processes to maintain cloud services Prevention of vendor lock-in and protection of long term business value User-configurable cloud services within strong admin controls Rules-based placement and management of cloud services Business Aware Delivery of Cloud Services Alignment of business metrics with IT operations
Editor's Notes
The cloud mandate seeks to address a set of key challenges that IT faces. While Cloud Computing promises to address these challenges, how you get a feeling for IT and business impacts prior to implementing cloud service delivery mechanisms is the purpose of this simulation exercise.First, it is clear that IT needs to become significantly more responsive to the needs of the business, provisioning services in minutes or hours, rather than days and weeks. Second, the quality of the service delivery is often gated by the physical infrastructure upon which a service is hosted. A more flexible environment would enable more resources to be applied to certain services, as appropriate. Third, the increasing prevalence of public cloud alternatives is highlighting the high cost of internal IT services. Many businesses are circumventing IT surreptitiously by provisioning public cloud resources outside the traditional IT process. As a result, at a minimum, IT needs to begin lowering its cost structure – and the first step to that is a better use of resources- both physical and human.Finally, the need for increasingly diligent and sophisticated financial transparency is further growing due to the dynamic virtualization and cloud environment. NOTE: Case Study Metrics: Macquarie Telecom- Cut provisioning time and effort by 50%Federal Agency- Reduce time to provision from nearly 10 weeks to 1 day Anticipated reclamation of 20% of resources that are currently unused Anticipated capacity planning savings in excess of 300K annuallyEdmunds.com-Reduced provisioning time on 95 servers from 3 months to 2 daysDoubled Server:Admin ratio from 60:1 to 120:1
NOTE: Case Study Metrics: Macquarie Telecom- Cut provisioning time and effort by 50%Federal Agency- Reduce time to provision from nearly 10 weeks to 1 day Anticipated reclamation of 20% of resources that are currently unused Anticipated capacity planning savings in excess of 300K annuallyEdmunds.com-Reduced provisioning time on 95 servers from 3 months to 2 daysDoubled Server:Admin ratio from 60:1 to 120:1
Transformation is an aggressive approach to migrate existing and new services to cloud computing. It involves the entire IT environment and requires comprehensive, rapid shifts in how services are delivered. Typically this approach is characterized by implementation of a new service delivery platform architecture along with associated new design services. This may be a greenfield opportunity or an enterprise that has committed to gain financial and other business advantages as quickly as possible.A Cloud Pilot approach can deal with specific pain points an enterprise may need to address quickly in isolation. This is also an opportunity to implement in parallel to gain experience before selecting applications to migrate to a cloud style of service delivery in full production. In some cases these may be the only use cases for cloud services an enterprise may have. Single department examples may includes dev & test and sales [e.g., salesforce.com, hr services, etc.]. Single applications may be project oriented, such as scientific calculations that are used periodically or occasionally with high peak resource demands for short periods of time. Mature and stable services may not be candidates for migration in any event. Provides flexibility to IT organizations.Evolving IT organizations taking a holistic approach to cloud computing can take advantage of comprehensive solutions and roadmap planning/adoption services to reach a well-defined structure for delivering a wide range of services using appropriate methods for each service. Here, Cloud Computing is both a delivery and an organizational transformation objective to which a roadmap is developed to fit the specific enterprise business and IT management position on a cloud maturity curve. This approach is ideal for managing steps of improvement for virtualization, automation, operations, service and business management on the way to reaching an optimized Cloud Computing service delivery environment.
Self Explanatory
Self Explanatory
Describe the BMC CLM solution – introducing the major features. We’ll step into each in turn. If the customer has existing BMC technologies, this would be a good time to highlight the role of those solutions in this cloud environment.If not, this is a time to emphasize that this is an integrated, end to end solution
Walk through as follows:The administrator (little blue man) designs a set of services as Service Blueprints from within an admin portalThe service blueprint is translated into a Service Offering in the Service Catalog. That offering is in business/user terms – not technical descriptionsUsers – the little green man – are exposed to the Service Offerings through their own self-service portal. They complete a service request – which can involve configuring the cloud service according to parameters offered in the designWith the Service Blueprint, which defines the service, the user’s request and configuration, and information about the user themselves, the Service Governor provisions and places the cloud service. This placement takes into account a complex range of factors and, leveraging configurable policies, makes both the initial placement decision and ongoing management choices for the cloud service.The cloud service is also mapped to the central CMDB, as one must maintain a central source of truth in the environmentFinally, to actually gartner the resources, the Service Governor calls the resource management layer, which acts as an interface to all underlying cloud resources, including external public cloud services
Explain that BMC has a construct called a Service Blueprint… explain that:The initial component is a functional description of the service. Multi-tier, or single-tier. Physical or virtual. All the components.The second piece is the deployment model. There can be a one-to-many relationship between functional models and deployment models, so the same functional service description can be deployed small, medium, large, horizontally scalable, and so on.The third piece is a set of service options – a set of configurable choices pertaining to the service, which can be chosen by the user. Together, you have an outline for a service offering presented to the user in business language. The benefit of this construct is that a single functional description can drive a multitude of different cloud services. If this level of user choice and flexibility were executed with traditional template techniques, administrators would find themselves managing hundreds, if not thousands, of permutations of cloud services. Every time a patch has to happen, each one has to be maintained and updated. The administrative overhead would be astounding.
Next, tough on the challenges of service delivery in the service governor. From the top, information on the service request, including user information and service blueprint. To the left, a set of inputs that can drive the decisions of the policy engine. From the bottom, a set of rules governing the use of resources. The service governor takes all these inputs and performs the actions in the blue box, in an automated, configurable, policy-based way.
This slide is meant to cover the importance of broad support of a range of underlying platforms. Ensure you highlight the support of multiple hypervisors, as part of the “infrastructure”, as well as our plans to broaden the range of supported platforms. Highlight, if your customer is interested, the ability to tap into public cloud resources as well. BMC supports this heterogeneity with an open API to which additional providers can write adaptors.
Self Explanatory
Self Explanatory
BMC has a commitment to heterogeneity which is exposed through its portfolio of partners and role in the ecosystem:Dell and Netapp represent a few of the strong partnerships we have with infrastructure providers. Underneath the cloud lie storage, server and network resources, and BMC supports choice on the part of the customer.Similarly, VMware and Citrix are strong infrastructure partners. We work with both to provide choice in the hypervisor layer of the infrastructure. Cisco represents a partnership in which both firms have invested a great deal, going to market together and integrating solutions for unique differentiation, like secure multi-tenant environments.Amazon – and many other cloud providers represent a different type of infrastructure openness – to public cloud resources. BMC has open APIs to support the provisioning of public cloud resources from many providers. BMC works strongly with Accenture to deliver cloud solutions to our customers. Accenture helps organizations with the organizational side of the transformation to cloud computing – as well as the technology implementation.
Slide ObjectivesEngage the customer in a conversation about how BMC can help them be successful with their Cloud Computing initiative with a specific focus on the Cloud Lifecycle Management value pathDemonstrate that we have a proven and prescriptive approach to helping customers define, implement, run and manage a Cloud Lifecycle Management solution in as little as 4 monthsSample ScriptAs the market leader in providing Business Service Management solutions, BMC has developed a proven and prescriptive approach for helping our customers increase the success rate and speed the Duration-to-value for their Cloud Computing initiatives. With BMC, you will stand up a complete Cloud Lifecycle Management solution (across product, consulting, education, and support) in as little as four months or less.First, we will help you to define and set up your project for success. This starts with a process audit, where we will work with you to identify and document the project objectives, complete a current infrastructure assessment of your physical and virtual environments along with your core processes for requesting, approving, and provisioning new server builds and environments. We will then prove the value of the solution (via in-depth or custom demonstration, customer references, EBC visit, proof-of-concept, or a combination of these). Following this, we will lead a Solution Planning Workshop (typically 1 to 3 weeks in length) where we will refine objectives, review best practices for creating cloud environments, help you develop an 18-month roadmap for your initiative, refine the gap analysis between your current and desired state, and also identify any risks, people and process changes, and assess your organizational readiness. We will also work with you to create a compelling and financially-sound business case to justify the investment in the initiative. And finally, BMC can further increase the success rate of your initiative by helping to develop a solution adoption plan, which will increase organizational awareness for the project and coming changes, and ensure an effective plan is put in place for enabling your project team and end users. This includes awareness campaigns, certifications, job aids, etc… all focused on ensuring user acceptance and adoption of the solution.In the next 90 days, we will work with your in-house team to implement the Cloud Lifecycle Management solution with two base requestable cloud computing offerings. For example, Deploy a Linux or Windows OS with network and storage from pre-allocated pools. Includes OS, configuration, patch, and audit. Deploy a virtual machine with guest OS. Includes instantiate a VM, copy a VM, and delete a VM; Modify a VM (CPU + RAM only) with back-up snapshot; Firewall configuration; and add VM to a load balancer.The solution also includes:A self-service request portal for IT operations useProvisioning of physical and virtual infrastructure (including servers, Windows or Linux OS, and storage and network resources in a new cloud development environment). Note: Pools of network and storage must be pre-defined and all resource allocations (network, storage, load balancer, firewall) performed at provisioning – no post-provisioning management of resources is in scopeDecommissioning of virtual infrastructure. Note: Network and storage resources must be manually added back to poolsBMC will also act as overall project manager, including helping you analyze and design the architecture and ensure implementation best practices are utilized. BMC can also support an extended implementation by expanding service catalog to meet your unique requirements with additional offerings, enable the solution to operate in a production environment, full service decommissioning (including removal of user access rights and active directory integration), hybrid cloud operations, and ITSM, billing, and chargeback integrations (along with any additional custom integration development). Finally, we’ll educate the project team on the new processes and tools, and transfer any knowledge required to ensure the project team can successfully administer and maintain the solution once in production. In the Run and Manage phase, BMC will help you to deploy the solution into your production environment and educate your end users on how to use the solution. We can also provide go-live and post-production assistance, premier support, measure the value realized against the original business case that was defined, and can also provide Managed Operations to help you with future upgrades, tuning, periodic health checks of the solution, staff augmentation and more.As you can see, BMC has a well-thought through approach for helping our customers with their Cloud Lifecycle Management solutions; an offering that goes well beyond simply installing and configuring the software solution to ensure a successful outcome of your project and tangible business value.
Highlight each one of these differentiators of our cloud solution in-turn, spending time on what the implications of each are to your customer:Flexible service offerings enable IT to offer the business precisely what they need. Reference the use cases the customer is seeking to support.Policy-based governance is about making intelligent placement decisions. This is the right way to automate a cloud environment, optimizing for more than what a human admin could ever do.Business awareness is about tops down approach to cloud. Not starting with the infrastructure – but starting with the business problem, and aligning your cloud design to meet those business needs.Open commitment to heterogeneity means you can build you cloud on whatever resources you have – or whichever make business sense over the long-termOngoing operations refers to the integrated support for day 2 operations – capacity management, performance management, compliance – everything that has to happen AFTER the provisioning is done. Also, to the extent relevant, integration with the customer’s existing ITIL processes.
This slide is designed to be an opening or closing slide. This will allow the presenter to have a presentation cued up in slideshow mode without being on the title slide. The audience can take their seats, leave, or have open discussion with this slide up.