The document provides information about IBM Business Process Management and Royal Cyber's expertise in this area. It discusses what BPM is and why it is important, as well as Royal Cyber's capabilities in areas like business monitoring, operational decision management, process automation and integrity, and process discovery and design using IBM BPM tools. The document also outlines Royal Cyber's BPM implementation plan, services offerings, support workflow, trainings, and success stories with clients.

1. IBM Business Process
Management

2. Agenda
• Who We Are
• Why Royal Cyber
• What is BPM
• Importance of BPM
• Royal Cyber BPM Expertise
• Royal Cyber BPM Implementation Plan
• Case Studies Key Take Aways
• Questions and Answers Importance of IBM BPM Solution
How Royal Cyber can help you
BPM Deployments
Why to choose RC
2

3. Who we are?
Established:
Based in Illinois (USA), serving multiple industries including many Fortune
500 companies since 1997 by experienced IT professionals.
To offer cutting edge IT services globally
help organizations both in Public and Private sector to improve and modernize their services
supplementing organization’s skill set with team augmentation
On-site resource deployment
Improved Return-on-Investment (ROI) by taking projects offshore
Achievements:
To date, Royal Cyber Inc. has grown into a
reputable IT firm not only in USA but also in
European, Middle Eastern and South Asian
Markets.
Vision & Mission
“Shaping lives of our customers with state-of-the-art technology
solutions, leadership, vision, innovation and partnerships”

5. Brand Coverage
IBM BPM Solution , Websphere Portal
e‐Commerce Rational Tool: RTC, RRC, Enterprise Modernization:
Websphere
RFT, RPT, RQM... IBM Rational HATS, EGL, RME
WebSphere: Application Server, Process Server, WebSphere XD, Edge
Middleware Rational
Server
Middleware: WebSphere MQ, Message Broker, ESB, DataPower, ILog
Business Tivoli
Intelligence
Lotus Lotus: Notes, Domino, Sametime, Connections, Quickr
Business Intelligence: DB2, COGNOS, SPSS
Enterprise Content Management: FileNet
www.royalcyber.com

6. Platform Coverage
Mainframe ( System Z )
Legacy Systems ( iseries , p series )
Power Systems
Sun
Wintel
AIX , UNIX , Linux
z/OS , VM
www.royalcyber.com

7. Royal Cyber Inc. Partners
IBM Premier Business Partner
IBM Authorized Trainer
www.royalcyber.com

8. Why Royal Cyber?
Because we are tech savvy! Royal Cyber helps businesses worldwide optimize their business infrastructure by providing
innovative customized solutions for their business specific needs with best-in-class services and consultancy that meets
their – future.
• Industry Leader:
We are the industry leader in software consultancy and trainings - committed to our client’s success
• Dependable Partners:
Royal Cyber is IBM premier business partner, authorized trainer and the Certified Microsoft Gold Partner
• Tailor-Made Solutions:
Offers wide range of customized solutions tailored to our client requirements
• Best Prices:
Our strategic offshore centers have enabled us to reduce costs and offer highly competitive rates to our valued clients
• Loyal Clientele:
Serving all kinds of businesses including Fortune 500 companies
• Safe and Secure:
Get the best reliability, safety and security from global software consultancy leader
• Great Support:
Available round the clock to handle our client queries

9. Our Loyal Clientele
Have a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media.
Royal Cyber is proud to serve them and is dedicated to their success.

10. Need for Business Process
Management

15. Typical Business‐Driven Process Problems
Common symptoms that BPM is needed
• Human to Human and Human to System process
activities
• Individual or group heroics make the process work
• Operational “fire” or fire drills are a common occurrence
• Poorly understood end-to-end process metrics
• One Sigma quality .. a 32% error rate
(Small changes can yield large improvements)
• Process Changes 3+ times per year

16. What is Business Process
Management ?

17. What is Business Process Management

21. Business Process Management (BPM)
Save $Millions

22. Why IBM Solution?

31. IBM BPM & Royal Cyber Expertise

32. IBM Business Process Management and RC Expertise
2 ‐ Operational 3 ‐ Process 4 ‐ Process
1 ‐ Business
Decision Automation & Discovery &
Monitoring
Management Integrity Design
WebSphere
IBM Business Business Process Business
Business Rules
Monitor Manager Modeler
for z/OS
IBM Business Websphere Integration Business
Process Manager Decision Server Designer Compass
Integration
ILOG
Developer
Lombardi ,
WODM Process Server ,
Partner Gateway

33. 1 ‐ Business Monitoring
Real time, end‐to‐end visibility across business processes and events to enable rapid
change.

34. 2 ‐ Operational Decision Management
Software to streamline operational decisions by enabling users to define, change and
test business rules and events. ( WODM )
WebSphere WebSphere
ILOG BRMS Business Events
Contextual Situational
Awareness
Decisions
WebSphere Operational
Decision Management

35. 3 ‐ Process Automation & Integrity
Orchestration and integration of systems to create uniform, repeatable, mission‐
critical business processes.
IBM Business Process Manager

36. 4 ‐ Process Discovery & Design
Modeling, simulation, and adjustment of core business processes for both
documentation and execution.

37. Migration from WPS / Lombardi to
IBM Latest BPM

38. How to get Started ?
10 Weeks Jump Start Plan
• Presenting “IBM Quick Win Pilot” to clients
• An initial business process & decision improvement project
• Complimentary Training & Mentoring
• Offer a complimentary POC before services engagement to
win your confidence

40. Services Capabilities of Royal Cyber
Project Scoping
, Requirement Performance
Training /
Gathering , Monitoring &
Mentoring
Solution Troubleshooting
Presentation
Installation, Development ,
Process / Integration,
Framework Administration & 24/7 Support
Designing Migration
40

41. Royal Cyber Services Offering & Promotions
Onsite Consultancy
• Quality and Internationally Experienced resources at an amazing price
• Presence in many geographical locations
• Free Project Management & Scoping Sessions
• No Per‐Diem Charges in some geographies
Offsite Consultancy
• A complete offsite team of 5 members for a price of 1 onsite resource
• Project Traceability through collaborative agile project management
• Weekly Performance Measurement
• 24/7 Support
Consultancy in regions where Royal Cyber does not have physical presence
• Working through Local Business Partners as our front end
• Local Project Management
• Onshore/Offshore Model
• Onsite Resource Availability in 15 Days

42. Trainings
We are IBM Authorized Trainer
BPM Methodology
End‐to‐End BPM
Business Monitoring
Process Design
IBM WebSphere ILOG JRules BRMS
Business Events
WebSphere Operational Decision Management
BPM Mentoring
www.royalcyber.com

43. Royal Cyber 24*7 Support
Call number 9 ‐ 5pm: 630 355 6292
Call number after 5pm: 630‐785‐2489
Office hours: 15 minutes service time
After office hours: 60 minutes service time
Service Request Monitoring Tool
Call*, Email, Chat Type of Alert to Support Team
Request
Critical
Normal
Record in Bug Tracking System
43

44. BPM Support Work Flow
SDLC Process BPM BPM
Project Plan Developer Administrator QA
Weekly Status Rational Quality Manager
report Rational Team Concert
Rational Performance Tester
Rational Functional Tester
HATS
Any development
Java
Issues
JavaScript
Performance Issues
Java
Project Manager
Any DB Other
related Issues Languages/
WebSphere Team DB Team

45. Success Stories
Company Profile
.
Business Benefits
Solution…

46. www.royalcyber.com