The document discusses the growth of mobile apps and enterprise mobility. It notes that smartphone adoption has reached a tipping point, with Android and the iPad growing significantly. It describes how software as a service providers like Netflix, Amazon, and Salesforce have disrupted traditional industries. The document outlines how enterprises are increasingly developing their own mobile apps for functions like order processing, data capture, and self-service. It recommends that enterprises develop integrated mobile strategies that view mobile as a new critical channel. The future is predicted to involve augmented reality, multiple platforms, internet-connected devices, and mobile becoming integrated into all business functions and models.