Presented by Joe Gollner at Documentation and Training Life Sciences, June 23-26, 2008.
Information quality is always important. In the life sciences sector, however, information quality, or its absence, can be a matter of life and death. Even if poor quality information can be worked around, it is draining precious time and resources away from other activities that might improve the efficiency and effectiveness of the care being given. Fortunately, the movement towards digital healthcare information and services is happening at a time when there is a substantial body of knowledge and experience that has already been built up, typically within the contexts of other industries where information quality is critically important.
Among the most important of the lessons learned from past investments is the importance of leveraging intelligent automation to assist in the creation, management and delivery of high quality information resources and services. One of the areas of particular interest for the life sciences sector will be the role automation can play in validating content and facilitating the progressive elimination of errors and their sources. As has been illustrated, especially within the Aerospace and Defense sector, extraordinarily high levels of information quality can be achieved and sustained in ways that save time and money even when compared to activities that had been performed in order to meet far less exacting quality measures.
This presentation will introduce some of the background about the science of content validation and verification that is available to companies in the life sciences industry in its quest to achieve ever higher levels of quality.
Phase Two: What’s Next for Life Sciences and Enterprise Content ManagementScott Abel
Presented by David Giordano at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis, IN.
In “Phase 2 - What’s next for Life Sciences and Enterprise Content Management”, Dave Giordano of Technology Services Group, shares his experiences from multiple large and small pharmaceutical clients that have implemented ECM. The presentation will focus on common themes, both functional and technical, as to what clients that have implemented ECM “do next” to get incremental benefits out of ECM. Dave will provide key lessons learned and warn how to avoid the big mistakes whether you are planning you first or next ECM effort.
Developing a Collaborative Team: Lessons Learned from GE HealthcareScott Abel
Presented by Jeanette Eichholz at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis.
Global collaborative writing team. Sounds good, doesn’t it? But why would anyone want to develop and maintain a collaborative team, especially over international time zones? Doesn’t everyone want their own autonomy anyway? to control their own destiny? their own budget? be happy within their own writing silow? Why develop a collaborative writing team?
For consistent standards, to share content and processes, reduce costs, to share a one for all and all for one attitude, and to gain the best of all possible worlds, of course. Because the reality of maintaining separate but equal writing silos is costly, redundant, and ‘managed’.
In reality, we’re all working for one company, sharing the same budget, using the same vendors, developing the same templates, following the same style guide… With the business imperatives we all have today to deliver more documentation faster, consistently, and cheaper, can we really afford to work in a silo? And wouldn’t we really have more to gain by sharing costs to develop content, agreeing on standards and templates, and determine how to meet tight schedules by sharing responsibilities by empowering all members of the team?
Managers/Teams will Learn about: How to build, develop, and maintain a global collaborative team and the benefits/challenges of working with a global collaborative team. Here are some of the differences and benefits she’ll discuss about working with a collaborative team vs working in your own separate writing ‘silo’.
* Team Leader vs Separate managers for each writing group
* Developing a Style Guides collaboratively vs Maintaining consistent styles across all the writing groups
* Getting everyone to do the same thing willingly vs Enforcing standardized templates and processes
* Srategizing translation cost trade-offs with everyone’s input vs Being told to reduce translation costs by 20%
* Meeting ‘creative’ schedules by splitting up the tasks vs Missing tight schedules
* Controlling quality and consistency collaboratively vs Getting the go-ahead to hire for a department editor
* Agreeing to write and reuse one set of content vs ‘Enforcing’ no changes in order to minimize translation costs
* Implementing a content management system with 4 months to write a 1000-page manual for two products with development in two different countries by working together vs doubling the resources, doubling the time, and doubling the cost
* Validating Chinese, Korean, Japanese translations with team members overnight vs Using costly external experts that takes one week to turnaround
* Gaining the best from 8 global teams vs Utilizing the best of one team
* Having an on-site writer working alongside the subject matter expert in another country vs Developing content for software written in another country
* Empowering everyone, sharing best practices, and gaining from the global interchange of information and technology vs Keeping expertise with the chosen few and enforcing their guidelines
* Developing a shared repository of content vs. Developing unique documentation sets and translations
* Collaborating on schedules, standards, and costs vs Managing schedules, standards, and costs
Presented by Ann Rockley at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis, IN.
Patents expiring, increased shareholder expectations, increased competition in the market and increasing customer expectation for good reliable content has put pressure on today’s Life Sciences’ firms. Being able to create, manage, and deliver content in your firm effectively and efficiently will save your firm time and money, strengthening your bottom line and sustaining shareholder value, allowing your firm to build a solid foundation for future growth.
Life Sciences organizations create huge amounts of content. They put a lot of time and effort into creating it, both from a regulatory perspective, and from sales and marketing and customer perspectives. Yet, much of content needed to run these organizations is locked away in silos and does not provide maximum value to the organization because it is not easily discoverable, lacks consistency from one silo to another, and is limited in implementation and value. Content does not add value to business goals because it is very difficult to align all aspects of an initiative to the business goals and the business strategies underlying them, and to do it across the silos. There is no unified enterprise content model let alone across and individual department or a channel (e.g., the web). This session provides an understanding of a unified content model and identifies both the roadblocks and the reality of a common model.
A Pragmatic Strategy for Oracle Enterprise Content Management (ECM)Brian Huff
This is a new way of looking at how to manage unstructured content across your enterprise. Its what we call a \"Pragmatic ECM Strategy,\" and is the focus of my second book.
Presented at DocTrain East 2007 Conference by Harvey Greenberg, XyEnterprise -- Just one of DITA’s many amazing attributes is how much power it provides, while at its core remaining quite simple. Simple though it is, DITA still requires good planning, good execution, and good project management to bring it all together. This is one area where technology—specifically content management technology—can add enormous value. Does every organization using DITA need a CMS? Certainly not. But this presentation discusses indicators for when you do, and offers some best practices surrounding acquisition and implementation.
Phase Two: What’s Next for Life Sciences and Enterprise Content ManagementScott Abel
Presented by David Giordano at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis, IN.
In “Phase 2 - What’s next for Life Sciences and Enterprise Content Management”, Dave Giordano of Technology Services Group, shares his experiences from multiple large and small pharmaceutical clients that have implemented ECM. The presentation will focus on common themes, both functional and technical, as to what clients that have implemented ECM “do next” to get incremental benefits out of ECM. Dave will provide key lessons learned and warn how to avoid the big mistakes whether you are planning you first or next ECM effort.
Developing a Collaborative Team: Lessons Learned from GE HealthcareScott Abel
Presented by Jeanette Eichholz at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis.
Global collaborative writing team. Sounds good, doesn’t it? But why would anyone want to develop and maintain a collaborative team, especially over international time zones? Doesn’t everyone want their own autonomy anyway? to control their own destiny? their own budget? be happy within their own writing silow? Why develop a collaborative writing team?
For consistent standards, to share content and processes, reduce costs, to share a one for all and all for one attitude, and to gain the best of all possible worlds, of course. Because the reality of maintaining separate but equal writing silos is costly, redundant, and ‘managed’.
In reality, we’re all working for one company, sharing the same budget, using the same vendors, developing the same templates, following the same style guide… With the business imperatives we all have today to deliver more documentation faster, consistently, and cheaper, can we really afford to work in a silo? And wouldn’t we really have more to gain by sharing costs to develop content, agreeing on standards and templates, and determine how to meet tight schedules by sharing responsibilities by empowering all members of the team?
Managers/Teams will Learn about: How to build, develop, and maintain a global collaborative team and the benefits/challenges of working with a global collaborative team. Here are some of the differences and benefits she’ll discuss about working with a collaborative team vs working in your own separate writing ‘silo’.
* Team Leader vs Separate managers for each writing group
* Developing a Style Guides collaboratively vs Maintaining consistent styles across all the writing groups
* Getting everyone to do the same thing willingly vs Enforcing standardized templates and processes
* Srategizing translation cost trade-offs with everyone’s input vs Being told to reduce translation costs by 20%
* Meeting ‘creative’ schedules by splitting up the tasks vs Missing tight schedules
* Controlling quality and consistency collaboratively vs Getting the go-ahead to hire for a department editor
* Agreeing to write and reuse one set of content vs ‘Enforcing’ no changes in order to minimize translation costs
* Implementing a content management system with 4 months to write a 1000-page manual for two products with development in two different countries by working together vs doubling the resources, doubling the time, and doubling the cost
* Validating Chinese, Korean, Japanese translations with team members overnight vs Using costly external experts that takes one week to turnaround
* Gaining the best from 8 global teams vs Utilizing the best of one team
* Having an on-site writer working alongside the subject matter expert in another country vs Developing content for software written in another country
* Empowering everyone, sharing best practices, and gaining from the global interchange of information and technology vs Keeping expertise with the chosen few and enforcing their guidelines
* Developing a shared repository of content vs. Developing unique documentation sets and translations
* Collaborating on schedules, standards, and costs vs Managing schedules, standards, and costs
Presented by Ann Rockley at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis, IN.
Patents expiring, increased shareholder expectations, increased competition in the market and increasing customer expectation for good reliable content has put pressure on today’s Life Sciences’ firms. Being able to create, manage, and deliver content in your firm effectively and efficiently will save your firm time and money, strengthening your bottom line and sustaining shareholder value, allowing your firm to build a solid foundation for future growth.
Life Sciences organizations create huge amounts of content. They put a lot of time and effort into creating it, both from a regulatory perspective, and from sales and marketing and customer perspectives. Yet, much of content needed to run these organizations is locked away in silos and does not provide maximum value to the organization because it is not easily discoverable, lacks consistency from one silo to another, and is limited in implementation and value. Content does not add value to business goals because it is very difficult to align all aspects of an initiative to the business goals and the business strategies underlying them, and to do it across the silos. There is no unified enterprise content model let alone across and individual department or a channel (e.g., the web). This session provides an understanding of a unified content model and identifies both the roadblocks and the reality of a common model.
A Pragmatic Strategy for Oracle Enterprise Content Management (ECM)Brian Huff
This is a new way of looking at how to manage unstructured content across your enterprise. Its what we call a \"Pragmatic ECM Strategy,\" and is the focus of my second book.
Presented at DocTrain East 2007 Conference by Harvey Greenberg, XyEnterprise -- Just one of DITA’s many amazing attributes is how much power it provides, while at its core remaining quite simple. Simple though it is, DITA still requires good planning, good execution, and good project management to bring it all together. This is one area where technology—specifically content management technology—can add enormous value. Does every organization using DITA need a CMS? Certainly not. But this presentation discusses indicators for when you do, and offers some best practices surrounding acquisition and implementation.
Presented at DocTrain East 2007 Conference by Chip Gettinger, Astoria Software -- Learn how organizations are successfully adopting the DITA information standard and a content management system to make their technical publications processes more efficient. Astoria Software will present customer case studies that illustrate the benefits of dynamic publishing to create better product documents in less time, with less effort, and at lower costs.
Optimizing The User Experience Through Integrated Information DesignScott Abel
Presented at DocTrain East 2007 Conference by Sowmini Sampath & Richard Ellis, MathWorks -- What roles do technical writers play when designing and implementing the user assistance for complex applications? In this session we discuss the development of an integrated system of user assistance for an application used by computational systems biologists. We found that the process required the technical writer to assume roles that ranged from Information Architect to Interaction Designer to Usability Specialist.
What You Will Learn in this Session
In this session, we share:
* An information architecture that delivers information in the context of the user’s task, even as users escalate their quest for information beyond context sensitive help
* An interaction model in which help responds to user action by providing a clear set of steps to follow from one state to another
* A process that technical writers can use to design integrated help solutions for their applications.
http://www.newgensoft.com/products/enterprise-content-management-omnidocs/
Enterprise content management (ECM): collection of tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. It is a solution which manages your content’s complete lifecycle.
Bringing Lean thinking and automation together with advanced technologies, practices, and tools, DevOps transformation accelerates business results. It creates alignment and collaboration between Development and Operations to optimize quality and value delivery.
The Challenges Of, And Advantages In, Establishing A Consistent Architectural...Tim Eyres
Describes the challenges and benefits of having a consistent enterprise architecture framework within a global pharma research organization with examples from different industries.
Le cloudvupardesexperts 9pov-curationparloicsimon-clubclouddespartenairesClub Alliances
9 points de vue d'experts sur le cloud. Sélection d'articles issus de la veille et de la curation faire par Loic Simon pour le Compte des membres du Club Cloud des Partenaires
Contino Webinar - Migrating your Trading Workloads to the CloudBen Saunders
Benjamin Wootton, Contino Co-founder and CTO with a decade of IB experience, and Ben Saunders, experienced FIS DevOps consultant, will explore how our DevOps framework (Continuum) can help you move to the cloud as quickly and easily as possible.
This webinar covers:
The foundations for migrating trading apps and data to the cloud swiftly and safely
Ensuring compliance with regulatory controls
Architecting and optimizing your trading applications for optimal cloud performance
Integrating tools and processes to streamline app and data migration
Inforum 2016 Keynote: Data and Information Quality Jay Zaidi
The Inforum, organized by the Records and Information Management Professionals Australasia will take place from 11th September to the 14th September 2016 at the Crown Perth in Perth, Australia. The conference will cover areas like offers excellent value for money with its diverse, relevant, informative and interesting program and optional workshops.
This presentation was delivered as the Key Note by Jay Zaidi of AlyData.
Presented at DocTrain East 2007 Conference by Chip Gettinger, Astoria Software -- Learn how organizations are successfully adopting the DITA information standard and a content management system to make their technical publications processes more efficient. Astoria Software will present customer case studies that illustrate the benefits of dynamic publishing to create better product documents in less time, with less effort, and at lower costs.
Optimizing The User Experience Through Integrated Information DesignScott Abel
Presented at DocTrain East 2007 Conference by Sowmini Sampath & Richard Ellis, MathWorks -- What roles do technical writers play when designing and implementing the user assistance for complex applications? In this session we discuss the development of an integrated system of user assistance for an application used by computational systems biologists. We found that the process required the technical writer to assume roles that ranged from Information Architect to Interaction Designer to Usability Specialist.
What You Will Learn in this Session
In this session, we share:
* An information architecture that delivers information in the context of the user’s task, even as users escalate their quest for information beyond context sensitive help
* An interaction model in which help responds to user action by providing a clear set of steps to follow from one state to another
* A process that technical writers can use to design integrated help solutions for their applications.
http://www.newgensoft.com/products/enterprise-content-management-omnidocs/
Enterprise content management (ECM): collection of tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. It is a solution which manages your content’s complete lifecycle.
Bringing Lean thinking and automation together with advanced technologies, practices, and tools, DevOps transformation accelerates business results. It creates alignment and collaboration between Development and Operations to optimize quality and value delivery.
The Challenges Of, And Advantages In, Establishing A Consistent Architectural...Tim Eyres
Describes the challenges and benefits of having a consistent enterprise architecture framework within a global pharma research organization with examples from different industries.
Le cloudvupardesexperts 9pov-curationparloicsimon-clubclouddespartenairesClub Alliances
9 points de vue d'experts sur le cloud. Sélection d'articles issus de la veille et de la curation faire par Loic Simon pour le Compte des membres du Club Cloud des Partenaires
Contino Webinar - Migrating your Trading Workloads to the CloudBen Saunders
Benjamin Wootton, Contino Co-founder and CTO with a decade of IB experience, and Ben Saunders, experienced FIS DevOps consultant, will explore how our DevOps framework (Continuum) can help you move to the cloud as quickly and easily as possible.
This webinar covers:
The foundations for migrating trading apps and data to the cloud swiftly and safely
Ensuring compliance with regulatory controls
Architecting and optimizing your trading applications for optimal cloud performance
Integrating tools and processes to streamline app and data migration
Inforum 2016 Keynote: Data and Information Quality Jay Zaidi
The Inforum, organized by the Records and Information Management Professionals Australasia will take place from 11th September to the 14th September 2016 at the Crown Perth in Perth, Australia. The conference will cover areas like offers excellent value for money with its diverse, relevant, informative and interesting program and optional workshops.
This presentation was delivered as the Key Note by Jay Zaidi of AlyData.
Presentation prepared for a webinar hosted by the International Association for Information & Data Quality (www.iaidq.org)
It looks a a few low cost, high practicality approaches to driving Information Quality change in your organisation.
MIS 02 foundations of information systemsTushar B Kute
The series of presentations contains the information about "Management Information System" subject of SEIT for University of Pune.
Subject Teacher: Tushar B Kute (Sandip Institute of Technology and Research Centre, Nashik)
http://www.tusharkute.com
Presented at Intelligent Content 2010 in Palm Springs, California, in February 2010. Takes a rather harsh look at what is usually called "Enterprise Content Management" and declares that none have been realized as yet. It then introduces the concept of "Intelligent Content Management" which is then put forward as what ECM must become in order to succeed. Core of the presentation really focuses on the methodology associated with implementing "Intelligent Content Management" and on explaining why managing intelligent content is so persistently challenging.
IBM Banking: Automated Systems help meet new Compliance RequirementsIBM Banking
IBM automation systems, such as e-discovery and auto-classification, help financial firms achieve transparency and meet compliance requirements while maximizing the value of your existing content management architecture.
A brief presentation on benefits obtained by introducing automated SW quality control in a IT Company and a specific implementation through CAST framework
21st Century Service Oriented ArchitectureBob Rhubart
Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite’s orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we’ll take a special look at the convergence of SOA & BPM using Oracle’s Unified technology stack.
(As presented by Samrat Ray at Oracle Technology Network Architect Day in Chicago, October 24, 2011.)
Similar to Ensuring Information Quality (June 2008) (20)
The Cognitive Era and the Future of ContentScott Abel
A new era of computing—The Cognitive Era—is taking shape right now. It promises monumental change; altering forever the way we create, manage, and deliver content.
Over the next two decades cognitive computing will radically transform every aspect of our field. It will change the way human beings around the globe live and work. It will change the way business solve problems and make decisions. And, it will provide us with powerful methods of enabling customer success.
The Cognitive Era is not science fiction. It’s science fact. It’s here today. Let’s explore the possibilities.
The cognitive era and the future of contentScott Abel
A new era of computing—The Cognitive Era—is taking shape right now. It promises monumental change—altering forever the way we create, manage, and deliver content. Over the next two decades cognitive computing will radically transform every aspect of our field. It will change the way human beings around the globe live and work. It will change the way business solve problems and make decisions. And, it will provide us with powerful methods of enabling customer success.
The Cognitive Era is not science fiction. It’s science fact, and it’s here today.
Establishing thought leadership with content manufacturing and influencer mar...Scott Abel
One of the biggest problems facing content marketers and other content professionals today is their inability to create content that establishes a brand as a thought leader. There's never enough time to create all the content needed. This presentation examines an influencer marketing campaign that takes advantage of content manufacturing and that leverages the unified content strategy. While you may not leverage the same tools and standards that we did, the concepts are applicable to almost any content producing organization.
Creating A Digital Content Factory: Getting Started with Intelligent ContentScott Abel
Content marketing production processes are broken. Most organizations can’t crank out the wide variety of content needed because their processes are outdated, inefficient, and riddled with waste. Oh, and then there are tools. Content marketers don’t have the right ones for the jobs at hand.
In this presentation, content strategy guru Scott Abel, The Content Wrangler, will demystify the benefits of intelligent content for content marketers and outline the changes needed in order for marketers to take advantage of the approach.
Attendee takeaways:
How adopting intelligent content can turn a content marketing department into a content marketing factory
How some brands are leveraging intelligent content to produce more content with less effort
Lessons learned from the pros working in the trenches
What you’ll need to get started
#CMWorld
Intelligent Content in the Experience Age by Scott Abel, The Content WranglerScott Abel
In the Experience Age, consumers expect much more from brands than they have in the past. Once they’ve enjoyed an exceptional customer experience, they become intolerant of confusing, irrelevant, and inconsistent content. Brands that recognize this fact and deliver exceptional content experiences across all customer touchpoint will be rewarded with loyalty.
In order to deliver exceptional content experiences, savvy brands are taking a critical look at how they create, manage, and deliver content. And, what they’re finding is that the approaches they’ve relied on for decades can no longer meet current and future business needs.
Enter intelligent content. Content with superpowers. Content that is designed to dynamically adapt to meet customer needs. It’s content that is digital, data-driven, and dynamic. It’s digital in that it is designed and built for a connected world. It is data-driven in that can be connected to — and integrated with — enterprise data resources. And, it’s dynamic in that it can automatically respond to individual customer needs.
During this opening keynote presentation (originally delivered at the Intelligent Content Conference in San Francisco, March 2015), Scott Abel, The Content Wrangler, and co-founder of the Intelligent Content Conference will explore the need for intelligent content in the Experience Age. You’ll discover why our current processes are insufficient, and what some companies are doing to overcome traditional publishing roadblocks.
Emerging Trends in Visual Content Marketing with Adam HelwehScott Abel
Did you know that the average human brain processes information that is more visual up to 60,000 times faster than text? But wait! Text is visual right? Not in the same way. Photos, videos and other visual mediums communicate on a whole 'nother level than a paragraph of text. The rise of visual content marketing over the last couple of years has been driven by bevy of platforms and tools that give little excuse to not include it into your marketing efforts.
Join Adam Helweh as he identifies these trends, explores the tools and helps you create a more vibrant visual marketing mix for your audience.
You will learn:
• Why is visual content more effective than other types of content
• What emerging trends and tools are driving the use of visual content
• How to go beyond the confines of the static image to make visual content that’s more alive and engaging.
This presentation was given at Content Strategy Applied USA on November 17-18, 2014
Scalable Content Strategy: Nice Thought or Viable Vision? with Colleen JonesScott Abel
Today, business is digital. That makes content critical. Content now represents nearly a third of marketing budgets alone (Content Marketing Institute), and that proportion will only increase. Content also is the substance of most digital media products and digital channel communications. So, you might have enjoyed some success with implementing a content strategy for a single product, channel, or marketing campaign. Now, imagine repeating that success. How do you make your content strategy scale across products, brands, channels, markets and more? It's a question that often brings up many, many, MANY more questions for midsize and enterprise organizations. This session will help you answer them with a practical vision and 3 useful principles to scale your content strategy.
This presentation was given at Content Strategy Applied USA on November 17-18, 2014
Content Strategy Across Geographies and Platforms with Melinda FloresScott Abel
When creating websites and apps for a multinational organization like IBM or GE, how do you ensure that global content is easily adaptable and translatable? Especially when you're creating content that needs to be accessed via tablet, phone and desktop? This presentation covers the basics of creating global content strategy for audiences with varying needs based on geography and language.
This presentation was given at Content Strategy Applied USA on November 17-18, 2014
The ROI of Intelligent Content with Mark Lewis, DITA Educator, QuarkScott Abel
You CAN prove the savings possible from moving your unstructured content to intelligent content. The benefits are measurable. Intelligent content combined with a content management system can facilitate savings and improvements in content development, translation, regulations, governance, multi-channel publishing, and quality.
In this session, Mark discusses how the various processes benefit from intelligent content and discusses metrics that prove the benefit. If it hurts, then it's time to calculate the pain — and the relief. This session draws from concepts in Mark's book, DITA Metrics 101, The Business Case for XML and Intelligent Content.
Mark also discusses which metrics you should gather so you can align your plan with corporate strategy and become the "Executive Whisperer."
This session is part of The Content Wrangler Virtual Summit on Advanced Technical Communication Practices, December 4-5, 2014. Hosted by BrightTALK. Sponsored by SDL, Astoria Software, Acrolinx, oXygen XML Editor, Logos, Scriptorium, and Oberon Technologies.
Content Strategy for Technical Communication and Beyond with Gretyl Kinsey, S...Scott Abel
Content strategy is about so much more than streamlining your content development process—it's about supporting your organization's business goals. To be truly effective, your content strategy should be global. That means breaking down the barriers that keep the different types of content producers in your organization apart.
Your organization creates various kinds of content—technical, marketing, training, and more. Your content strategy may begin with tech comm, but it should also account for these other types of content to present a unified message and better serve your brand. This presentation shows how, with a global strategy, all of your content can work together to help your organization succeed.
Gretyl Kinsey is a technical consultant with Scriptorium Publishing who specializes in content strategy and tech comm tools and technologies. Since joining Scriptorium in 2011, she has been involved with the development and implementation of content strategies for organizations in a variety of industries. She has experience with every step of the implementation process, from customizing transforms to converting legacy content to helping with follow-on support. She also frequently contributes her graphic design skills to the marketing side of Scriptorium. With a background in journalism and visual communication, she is interested in the convergence between technical and marketing communication, and in content strategies that encourage it.
This session is part of The Content Wrangler Virtual Summit on Advanced Technical Communication Practices, December 4-5, 2014. Hosted by BrightTALK. Sponsored by SDL, Astoria Software, Acrolinx, oXygen XML Editor, Logos, Scriptorium, and Oberon Technologies.
The Future of Technical Communication is Marketing with Scott Abel, The Conte...Scott Abel
Once a prospect buys a product or service, the content they interact with is no longer familiar. The instructions provided don't look, feel, or sound anything like the marketing and sales materials that introduced them to your brand. Neither does the service contract, the warranty, the customer support website, the product documentation, nor the training materials.
The extensive variability in customer experience — and each customer touchpoint — creates a different and inconsistent version of the brand, some that bear little or no resemblance to the brand that executives believe they are building. There are often as many brands as there are touch points.
For no good reason, the content experience changes drastically -- and not in a good way. That's why organizations that recognize the importance of a unified customer experience have started rethinking what it means to be customer-centric.
Some forward-thinking organizations are reorganizing customer-facing content creators into teams under one roof. They're breaking down the barriers — the silos — that prevent them from collaborating; from creating a unified customer content experience.
In this presentation, Scott Abel, The Content Wrangler, discusses the challenges of content inconsistency and incongruity, and why he thinks the future of technical communication is marketing.
This session is part of The Content Wrangler Virtual Summit on Advanced Technical Communication Practices, December 4-5, 2014. Hosted by BrightTALK. Sponsored by SDL, Astoria Software, Acrolinx, oXygen XML Editor, Logos, Scriptorium, and Oberon Technologies.
Clear and Simple: Lower Your Content Costs with Global English with Matthew K...Scott Abel
In this webinar, Matt and Greg explain what Global English is and who it benefits, introduce you to some Global English techniques that you can implement immediately, and they examine a couple of case studies of companies who have implemented Global English—and have experienced dramatic results.
This session is part of The Content Wrangler Virtual Summit on Advanced Technical Communication Practices, December 4-5, 2014. Hosted by BrightTALK. Sponsored by SDL, Astoria Software, Acrolinx, oXygen XML Editor, Logos, Scriptorium, and Oberon Technologies.
Fandom Isn't Random with Andrew Thomas, SDLScott Abel
Andrew Thomas shows you a fast-paced look at how to leverage content to cultivate a loyal customer base.
Andrew Thomas is a Director of Product Marketing for Content Management Technologies at SDL, focusing on structured content technologies. Andrew has worked with XML for a wide variety of content, from marketing materials, to printed manuals and web applications. He's witnessed firsthand, the diversity of structured content and how it can empower businesses and customer engagement. Before joining SDL, Andrew was a language intelligence solutions manager for Adobe Systems and oversaw the translation process for their DITA content.
This session was part of The Content Wrangler Virtual Summit on Advanced Technical Communication Practices, December 4-5, 2014. Hosted by BrightTALK. Sponsored by SDL, Astoria Software, Acrolinx, oXygen XML Editor, Logos, Scriptorium, and Oberon Technologies.
Deep Dive: Structured XML Authoring with George Bina, oXygen XML EditorScott Abel
George Bina explores the world of XML authoring for technical documentation. He shares tips and tricks designed to help technical communicators understand the advanced information management capabilities structured XML authoring provides over traditional authoring approaches.
Specifically, George addresses the following questions:
How do I know what content to create?
What XML markup should I choose and why?
How do I leverage markup to engineer better authoring experiences?
How to we enforce content rules in XML documents?
Why correcting content problems during the authoring process can help you reduce costs?
This session was part of The Content Wrangler Virtual Summit on Advanced Technical Communication Practices, December 4-5, 2014. Hosted by BrightTALK. Sponsored by SDL, Astoria Software, Acrolinx, oXygen XML Editor, Logos, Scriptorium, and Oberon Technologies.
The Future of Technical Communication is MarketingScott Abel
Once a prospect buys a product or service, the content they interact with is no longer familiar. The instructions provided don't look, feel, or sound anything like the marketing and sales materials that introduced them to your brand. Neither does the service contract, the warranty, the customer support website, the product documentation, nor the training materials.
The extensive variability in customer experience — and each customer touchpoint — creates a different and inconsistent version of the brand, some that bear little or no resemblance to the brand that executives believe they are building. There are often as many brands as there are touchpoints.
For no good reason, the content experience changes drastically -- and not in a good way. That's why organizations that recognize the importance of a unified customer experience have started rethinking what it means to be customer-centric.
Some forward-thinking organizations are reorganizing customer-facing content creators into teams under one roof. They're breaking down the barriers — the silos — that prevent them from collaborating; from creating a unified customer content experience.
In this presentation, delivered at Acrolinx Day at LavaCon 2014 Portland, Scott Abel, The Content Wrangler, discussed the challenges of content inconsistency and incongruity, and why he thinks the future of technical communication is marketing.
The Making of 'The Language of Content Strategy' - by Scott Abel, The Content...Scott Abel
Time is in short supply. Deadlines are tight. Resources are even tighter. If you're like most content professionals, you have dozens of great ideas but not enough time, money or experience to bring them to life. But it doesn't have to be this way.
In this content marketing meets intelligent content engineering case study, we will explain how the newly published book, The Language of Content Strategy (XML Press) was created with the help of the crowd, structured XML content, a wiki and a formal content strategy. Attend this session to learn how the two seasoned content strategists enlisted the help of 50 knowledgeable experts to create a printed book, an e-book, a companion website and educational flash cards in record time, all from a single source of content. You'll discover why it's imperative that content professionals —regardless of their area of specialty — understand and leverage the power of advanced information development practices. You'll leave knowing why a repeatable content production system, optimized for productivity and designed to efficiently produce multiple content products simultaneously, is no longer an option, but rather a necessity.
5 Revolutionary Technologies Technical Communicators Can’t Afford To IgnoreScott Abel
Getting the right information to the right people, at the right time, in the right format, and in the right language is the goal of every professional technical communicator. But, the pace of change is fast, and each and every step forward is often accompanied by two steps back. That’s because the speed of technological change is outstripping our ability to keep up. It seems we’re always playing catch up. But, it doesn’t have to be that way.
In this slide deck, Scott Abel, The Content Wrangler, showcases five powerful information technology innovations that, when harnessed by professional technical communicators, can help us future-proof our content and ensure we’re meeting – even exceeding – our goals.
Content Marketing Futurist: Revolutionary Technologies Content Marketers Can’...Scott Abel
Getting the right information to the right people, at the right time, in the right format, and in the right language is the goal of every professional content marketer. But, the pace of change is fast, and each and every step forward is often accompanied by two steps back. That’s because the speed of technological change is outstripping our ability to keep up. It seems we’re always playing catch up. But, it doesn’t have to be that way.
In this Content Marketing World 2014 presentation, Scott Abel, The Content Wrangler, showcases five powerful information technology innovations that, when harnessed by professional content marketers, can help us future-proof our content marketing efforts and ensure we’re meeting – even exceeding – our goals.
Thinking Strategically About Content - Localization World SingaporeScott Abel
In this presentation from Localization World Singapore, April 2013, Scott Abel explores the importance of thinking strategically about content (how it is created, why its created, and the goals of global content initiatives) by helping the audience understand the importance of vision in content strategy. The presentation also touches on how organizations can find time for innovation and provides several resources for content strategy professionals.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
2. Topics
A Little Context
Some Issues with How
Technology is Typically U d
T h l i T i ll Used
The Unique Role of XML
The Importance of Validation
The State of the Art in
Content Validation & Processing
Why this is Important…
5. The Information Revolution and Medicine
The Quack – William Hogarth
from “Marriage à la Mode”
The Early Printing Press Royal College of Physicians
6. Technology and Healthcare
Primary focus has been on
y
improving the delivery of care
Pharmaceuticals
Medical devices
Diagnostic support
Secondary focus has been
administrative
Patients and staff
Facilities
F iliti
Finance
Persistent health information
Has received less attention...
Points towards larger “domains”
7. The Perils of Application Orientation
Application Application
Authoring Printing
Application
Printing
Application Application Application
Importing Indexing Viewing
8. The Nature of Software Applications
Software Applications Applications are tools
pp
share a number of traits that amplify the
skills of people to
Developed to address a enhance performance
Purpose
specific purpose
Predicated on data inputs Application
with predictable structures
and values
Purpose
Guided by “definitive”
algorithms through which
a result can be determined
or
Applications depend on
Strict control Conditions Satisfied
Fixed scope
Limited timeframe
12. XML Enables Portable & Persistent Information
XML is only one (
y (essential)
)
part of the solution.
XML alone does not
guarantee portability
portability,
persistence or even XML
usefulness.
Multi-Format
Multi Format
Automatic
Publishing
Authoring ith
A th i with
Structured Markup
13. The Importance of Validation
The rules governing documents
have grown more sophisticated.
Validity is in the eye of the
consuming application...
14. The XML Revolution
XML sought more than anything
sought, anything,
to enable content processability
Wellformed XML
primarily f publishing processes
i il for bli hi
Valid XML
for more “data centric” processes
The success of processable XML
sparked a revolution in the way
technology applications are
t h l li ti
designed, developed and
deployed
Adaptable components
Service Oriented Architectures
15. Schema Protocols
Content
Instance
The Tao of Validation XML Validation Content Verification
The Grand Vision for Content
Management & Processing
Enabling the manufacture
of interchangeable content
components of exacting Transformation
precision and durability Processing
Outputs
16. Validate & Transform: Simple
Content Validation
Document Type Definition (DTD) structural rules
Instance conformance
Content Transformation
Traditionally focused on arranging content
for publishing formatted products
Supporting primarily
structural manipulation
Validated Outputs
V lid t d O t t
Inputs to rendition processes typically for
PDF outputs
HTML outputs
17. Schema Rules
Content
Instance
Validate & Transform: Complex Structure Validation Content Verification
Content Validation & Verification
Schema structural rules
Rules governing content values
Instance conformance
Transformation
Processing
Content Transformation
Continuous process of improvement
Parse, validate, align, verify…repeat
Manipulation of many content types
Validated Outputs
Outputs
Inputs to rendition processes
Multiple formatted outputs
M lti l f tt d t t
XML outputs
Data outputs for applications
18. Content Processing & Validation
Content Processing Model
g
Confirm source
Process content
Confirm output
Report exceptions
Validation
C
Convert
t T
Transform
f P bli h
Publish
Performs confirmations
References rules
Communicates results
Fatal (error) Refactor Collect Compile
Non-fatal (warning)
Relate Resolve
Ideal Situation
Id l Sit ti
Processing & Validation
are closely integrated
19. The Anatomy of a Complex Content Process
Sources Filter Validator Filter Validator Application
Convert Content Well-Formedness Enhance Markup XML Validity Authoring
Filter Validator
Validator
Split Join
Enrich Metadata Classification Rules
Filter Validator Management Rules
Generate Links Link Verification
Application Application Validator Filter Application
Re-Purposing Exporting Interchange Rules Extract Content Loading
20.
21. An Inevitable Evolution
As the scope of a “solution domain” expands
solution domain
Content resources must become independent
of any one application
Application l (algorithms)
A li ti rules ( l ith ) must b t become d dynamically adaptable
i ll d t bl
in order to deal with change and variability
XML provides the essential format for both
Content
Rules
This is important for large-scale considerations
Public Health / Emergency Preparedness
Improvement of “Patient Health” as well as specific “T t
I t f “P ti t H lth” ll ifi “Treatments”
t ”
Addressing the growing complexity of the Healthcare enterprise
22. The Really Good News
There has been 20 years+
experience built up in this field
Best practices continue to
evolve around validating &
processing content
Improving content quality
Addressing technology challenges
The XML revolution around us
Can help facilitate new levels of
coordination across the entire
healthcare enterprise
(Healthcare 2.0)