The document discusses empowerment in organizations and provides keys to making empowerment work. It advocates for sharing information with employees, creating autonomy through setting boundaries, and replacing hierarchies with self-directed teams. The three keys to empowerment are sharing information, creating autonomy through clarifying goals and roles, and replacing the old hierarchy with empowered and skilled teams that are accountable for results. Empowerment is a process that requires persistence and leadership to share information and responsibilities.