Emotional intelligence leading as an inside job debra burlington
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This document discusses emotional intelligence and its importance for leadership. It defines emotional intelligence as having self-awareness, self-motivation, self-management, and interpersonal awareness and skills. It also discusses four levels of listening: factual, empathic, and presence-ing. Finally, it provides a biography of Debra Burlington, the founder of Enhance Solutions, which addresses workplace issues using fun and practical workshops.
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This document discusses emotional intelligence and its importance for leadership. It defines emotional intelligence as the ability to recognize our own feelings and those of others, motivate ourselves, and manage emotions well. The presenter aims to discuss the definition of emotional intelligence, the five domains of EI, have participants assess their personal EI strengths and vulnerabilities, and develop an action plan to improve EI. Research shows that EI is twice as important as IQ for leadership success and its competencies like empathy are key for building relationships and organizational success. Participants will learn to recognize their emotions, develop self-awareness, and identify growth areas to strengthen interpersonal skills.
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Here are some potential examples of Amygdala Hijacks in different situations:
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- Getting very angry or upset in a situation and not being able to think clearly or control emotions
2. What would be an example of a mild Amygdala Hijack?
- Feeling irritated or impatient in traffic and yelling at another driver
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For leaders, having emotional intelligence is essential for success in business. The five primary elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. To be effective, the better a leader relates to and works with others, the more successful they will be.
This webinar will step you through all of the elements of emotional intelligence and how to incorporate them into your leadership development to improve relationships, build trust, and create a teamwork culture. The more that you, as a leader, manage each of these elements, the higher your emotional intelligence. So, let's look at each element in more detail and examine how you can grow as a leader.
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Utilize the EQ-i to explore personal strengths and vulnerabilities related to EQ.
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1. Effective leadership depends on communication competence and the willingness to communicate. Higher levels of leadership require higher communication skills.
2. Good communication involves understanding emotions at different levels - within individuals, between individuals, in groups, and across organizations. Leaders must be skilled at perceiving, expressing, and regulating emotions.
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1. Have you ever had an ‘Amygdala Hijack’?
- Getting very angry or upset in a situation and not being able to think clearly or control emotions
2. What would be an example of a mild Amygdala Hijack?
- Feeling irritated or impatient in traffic and yelling at another driver
3. What would be an example of an ‘Amygdala Hijack’ in a performance management session? (For the manager and the employee receiving feedback)
- The manager raising his/her voice and making personal attacks during negative feedback, or the employee becoming defensive and storming outEmotional Intelligence (EI) in Leadership Development
* Online course: https://www.voiceofthebusinessacademy.com/course/emotional-intelligence-ei-leadership-development
Emotional Intelligence (EI) is the ability to understand and manage your own emotions, and those of the people on your team or around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can impact others.
For leaders, having emotional intelligence is essential for success in business. The five primary elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. To be effective, the better a leader relates to and works with others, the more successful they will be.
This webinar will step you through all of the elements of emotional intelligence and how to incorporate them into your leadership development to improve relationships, build trust, and create a teamwork culture. The more that you, as a leader, manage each of these elements, the higher your emotional intelligence. So, let's look at each element in more detail and examine how you can grow as a leader.
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The document discusses the business case for developing emotional intelligence in the workplace. It argues that emotional intelligence is important for becoming an employer of choice, improving performance management, reducing employee turnover, and other factors that impact the bottom line. Research shows emotional intelligence can be measured and developed, leading to benefits like better leadership, teamwork, job satisfaction, and lower absenteeism. A case study example demonstrates how one organization partnered with employees to define leadership behaviors and develop emotional intelligence through assessments, coaching, and reinforcement activities.
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Discuss a workable definition of Emotional Intelligence in leadership and organizations.
Understand the five domains of Emotional Intelligence.
Utilize the EQ-i to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in demonstrable and measurable change.
Vinay Ravindran
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Emotional intelligence and emotional quotient ( business perspective)
Emotional intelligence (EI) refers to the ability to understand and manage emotions. The document discusses EI from a business perspective, noting that EI is becoming increasingly important in the workplace. High EI is linked to better leadership, employee performance and retention, sales outcomes, and overall organizational success. The document reviews various models and concepts of EI and provides examples of how developing EI competencies through training programs can significantly improve various business metrics like productivity, customer loyalty, and profitability.
Emotinal Intelligence
This document discusses emotional intelligence (EI) and its importance relative to IQ. It defines EI as the ability to recognize one's own emotions and those of others in order to guide thinking and behavior. While IQ was once seen as the main factor for success, research now shows EI accounts for 80% of accomplishments in life. The document outlines various models of EI and its key aspects like self and other awareness. High EI is especially beneficial in certain professions and helps with leadership skills, relationships, and overall well-being.
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Communication is the transfer of information from one person to another. It is a dynamic process through which thoughts and feelings are conveyed, and how the message is received depends on factors like how it is said and the environment. Effective communication is clear, two-way, involves active listening, and reflects accountability of both the speaker and listener. Motivation is an internal energy that drives a person to achieve something, and can come from goals, social relationships, learning, risk-taking, and drives for achievement, affiliation, and power.
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The document discusses concepts related to effective leadership and emotional intelligence. It emphasizes that primal leadership involves empathy, resonance, and emotional intelligence. Uncovering an organization's emotional reality and norms is the leader's task, and identifying this begins the process of change. The document also discusses self-awareness, social awareness, self-management, relationship management, situational leadership styles, coaching skills, influence strategies, transparency, neuroplasticity, creating a shared vision, attunement, and ways for a leader to be present in a company.
Emotional Intelligence For Leaders
The document is a presentation on emotional intelligence given by Marty Murphy. It discusses the concept of emotional intelligence and its importance for leadership. It outlines the 7 skills of emotional intelligence - emotional self-awareness, emotional expression, emotional awareness of others, emotional reasoning, emotional self-management, emotional management of others, and emotional self-control. For each skill, it provides an explanation and examples of effective and ineffective behaviors. The presentation emphasizes that developing these emotional intelligence skills can improve leadership effectiveness and business outcomes.
The importantance of emotional intelligence
70% of the success of an executive depends on his/her emotional intelligence. But the good news is unlike Cognitive Capability it is something that acquired. This presentation gives you the history and definitions application of EQ.
Emotional Intelligence in brief; its importance, description and components
Research showed that emotional competencies are twice as important as IQ and expertise for career success. The document defines emotional intelligence as having four main components: self-awareness, self-regulation, motivation, and empathy. It then lists several hallmarks of each component, such as self-confidence and realistic self-assessment for self-awareness, and trustworthiness and openness to change for self-regulation.
Add some EQ to your IQ!!
This document provides an overview of a presentation on emotional intelligence (EQ). The presentation aims to help participants learn about EQ, assess their own EQ, and develop techniques to improve it. It includes discussions of what EQ is, its importance for business and life success, a self-assessment activity where participants sort cards into EQ categories, and strategies for applying EQ to real work situations. Participants are encouraged to develop their elevator pitch about what they learned regarding EQ.
Leadership from a communication perspective
1. Effective leadership depends on communication competence and the willingness to communicate. Higher levels of leadership require higher communication skills.
2. Good communication involves understanding emotions at different levels - within individuals, between individuals, in groups, and across organizations. Leaders must be skilled at perceiving, expressing, and regulating emotions.
3. Storytelling is an important leadership tool for connecting with others, inspiring change, and sharing knowledge and values. Successful leaders manage impressions and are skilled at portraying themselves and their vision in a positive, truthful light.
Roi of emotional intelligence in leadership
S+EI in Leadership discusses the ROI of social and emotional intelligence in leadership. It provides an overview of S+EI, including its 26 competencies across self and other awareness and management. Research shows S+EI enhances leadership skills, career advancement, and business results through increased productivity, employee engagement, customer satisfaction and profitability. Multiple organizations that implemented S+EI training and coaching programs achieved significant cost savings and ROI through reduced turnover, absenteeism and improved performance. S+EI is measurable, learnable and grounded in science, with personal benefits like better health, relationships and decision making.
Importance of Emotional Intelligence - ICMI @ Dreamforce 2010 Handout - Deb M...
The document summarizes a presentation on emotional intelligence given by Deborah R. Monroe. It discusses how emotional intelligence is important for building relationships in the workplace. Specifically, it notes that immediate supervisors are often a major source of stress for employees. It then provides an overview of what emotional intelligence encompasses, such as self-awareness, emotional management, and empathy. The document suggests that emotional intelligence can help improve relationships between supervisors and employees, which can lead to increased customer loyalty through better employee engagement. It encourages understanding how one's own emotions impact others.
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Emotional intelligence involves the ability to perceive, understand and manage emotions. Research shows it predicts job performance twice as much as IQ and is important for leadership, sales performance, and customer loyalty. Studies found organizations that select and train for higher emotional intelligence see benefits like 10% higher productivity, 50% lower turnover, and over 1000% return on investment. Emotional intelligence helps create engaged workplaces where people can excel and is key to professional success, especially in tough times.
Emotional intellegence
This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to recognize one's own emotions and others' emotions and to use this information to guide thinking and behavior. The document notes that research found emotional intelligence is an essential trait for 78% of leaders. It discusses components of emotional intelligence like self-awareness, self-regulation, self-motivation, empathy, and relationship management. The document provides examples of how to apply emotional intelligence to handle non-performance at work and home. It argues that practicing emotional intelligence can help people deal with difficult situations in a balanced way and achieve desired results.
Emotional intelligence strategies to aid graduates for career
The document discusses strategies for developing emotional intelligence to help with career success. It defines emotional intelligence as having four main skills: self-awareness, self-management, social awareness, and relationship management. These skills are important for performance, health, relationships, and more. The document provides tips for improving emotional intelligence, such as observing your reactions, putting yourself in others' shoes, setting goals, and finding a mentor. Employers increasingly seek emotionally intelligent candidates who can work well with others.
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SocialStyle-Whitepaper-WhatsNewWhatsTrue
1) Emotional intelligence (EQ) focuses on how effectively people work with others and involves skills such as self-awareness, self-management, social awareness, and relationship management. Multiple studies have shown EQ often accounts for the difference between star performers and average performers, especially in leadership roles.
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#PersonalDevelopmentProgram #communicationtraining #professionaldevelopmentprograms #Skills #Competencies #development
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