This webinar aims to provide knowledge about the role of emotional intelligence as a key career resource in today's labor market. Emotional intelligence refers to an individual's ability to understand their own emotions and those of others to manage relationships effectively. It is made up of self-awareness, self-management, social awareness, and relationship management skills. Studies have shown that emotional intelligence contributes more to career success than IQ, as it helps workers perform better and develop important soft skills sought by employers such as communication, teamwork, and leadership. Developing emotional intelligence involves practicing self-awareness, empathy, and managing distressing emotions. This improves workplace performance, success, communication, and confidence.

1. EMOTIONAL INTELLIGENCE: A
KEY CAREER RESOURCE IN
TODAY’S LABOR MARKET
Resource Person
Fayyaz Ahmad
fayaz7522@gmail.com

2. AIM OF THE WEBINAR
This webinar is aimed at
providing basic knowledge about the
role of Emotional Intelligence as a key
career resource in the prevalent labor
market

3. EMOTIONAL INTELLIGENCE?
What is

4. Emotional intelligence (EI) is defined as the
ability of the individual to identify, express,
understand, use and manage the emotions
(Petrides & Furnham, 2003).
Emotional Intelligence refers to an individuals’
ability to understanding of his or her own emotions
and those who are around him or her in the
community or at workplace.

5. Emotional intelligence is further defined as an
ability to recognize the emotions and then utilize
this understanding according to the situation to
manage yourself and relationships with others.
As Aristotle says, “Anybody can become angry –
that is easy, but to be angry with the right person
and to the right degree and at the right time and for
the right purpose, and in the right way – that is not
within everybody’s power and is not easy.”

6. EMOTIONAL INTELLIGENCE?
Why

7. Emotional intelligence plays a significant role at
workplace of the today’s environment. As Goleman
(1995) in his study emphasizes that IQ (Intelligence
Quotient or Intellectual Intelligence) only contributes
20 percent in the success of people whereas the
rest 80 percent is the contribution of EQ (Emotional
Quotient or Emotional Intelligence).
In a research study, it is also found that the
components of emotional intelligence such as
self-awareness, self-control, self-motivation,
empathy and social skills have strong relationship
with personal development (Mustaffa, Nasir, Aziz, &
Mahmood, 2013).

8. What Does Dr Daniel
Goleman Say About EQ?
“If your emotional abilities
aren’t in hand, if you don’t
have self-awareness, if you
are not able to manage your
distressing emotions, if you
can’t have empathy and
have effective relationships,
then no matter how smart
you are, you are not going to
get very far.”

9. EMOTIONAL INTELLIGENCE
As Key Resource/ Skill in Employability/
Today’s Labor Market

10. Employability skills that are also called soft skills
basically are set of skills, achievements,
understandings or traits that more likely enable
graduates to get employment successfully in their
areas of interests that would be beneficial for
community, economy and workforce (Yorke, 2006).
Ramlia, Nawawi, and Chun (2010) suggested in
their study related to employability skills needed in
today’s workforce that the cooperative teamwork is
an important skill that would not only further improve
the interactions but also improve working
environment between and among diversified
professions and population.

11. A study pertaining to ‘Employability skills for future
marketing professionals’ suggested that
organizations are appreciating graduates as most
talented ones who acquire basic soft skills such as
flexibility, teamwork and interpersonal skills as these
skills are critically important across Europe in this
prevailing digitalization era (Gregorio, Maggioni,
Mauri, & Mazzucchelli, 2019).
The studies have proven that emotionally
intelligent workers display better performance that
is why now a days the employers not only hiring, but
also promoting, and advancing the employees by
considering their emotional intelligence skill
(Goleman, 2020).

12. EMOTIONAL INTELLIGENCE
Domains of

14. Self Awareness
Ability to accurately
perceive and stay aware
of own emotions
Emotional self-awareness
Understand your own
strengths and limitations
which allows you to be
more decisive when
setting a course of action

15. Self Management
Ability to use awareness
of own emotions
Emotional Self Control
Adaptability
Achievement Orientation
Positive Outlook

16. Social Awareness
It involves understanding,
observing, and co-operating
with others
Empathy
Organizational Awareness

17. Relationship Management
An interpersonal skill to
manage and use emotions to
interact successfully with
others
Influence
Coach and Mentor
Conflict Management
Teamwork
Inspirational Leadership

18. EMOTIONAL INTELLIGENCE
Developing of

19.  Practice self-awareness
 Acknowledge your weaknesses
 Be conscious of the situations and events
 Pinpoint the root cause of frustration
 During distress, do not brood or panic
 Accept the sudden changes and challenges
 Understand the context of situation and adjust your
strategy
 Prioritize what is most important

20.  Be good listener
 Challenging your prejudices
 Practice putting yourself in other people’s shoes
 See yourself as an agent of positive change
 Take positive and calculated risks
 Stay inspired, motivated and connected

21. EMOTIONAL INTELLIGENCE
Benefits at Workplace

22.  Helps to understand own emotions and others’
 Builds and maintains relations with people around at
work
 Helps in effective team management
 Produces desired and positive results
 Increases success and performance at workplace
 Helps to convince others successfully
 Creates better communication
 Boosts high self confidence level

23. REFERENCES
Goleman, D.E. (1995). Emotional intelligence: Why it can matter more than IQ. London:
Bloomsbury Publishing.
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
Goleman, D. (2020, June 9). CNBC Make it. Retrieved from www.cnbc.com:
https://www.cnbc.com/2020/06/09/harvard-psychology-researcher-biggest-traits-of-
emotional-intelligence-do-you-have-them.html
Gregorio, A. D., Maggioni, I., Mauri, C., & Mazzucchelli, A. (2019). Employability skills for
future marketing professionals. European Management Journal, 37, 251-258.
Mustaffa, S., Nasir, Z., Aziz, R., & Mahmood, M. N. (2013). Emotional intelligence, skills
competency and personal development among counseling teachers. Procedia - Social and
Behavioral Sciences, 93, 2219-2223.
Petrides, K. V., & Furnham, A. (2003). Trait emotional intelligence: Behavioural validation in
two studies of emotion recognition and reactivity to mood induction. European Journal of
Personality, 17(1), 39–57. https://doi.org/10.1002/per.466.
Ramlia, A., Nawawi, R., & Chun, M. P. (2010). Employees’ Perception of Employability
Skills Needed in Todays Workforce among Physiotherapy Graduates. Procedia Social and
Behavioral Sciences, 7(C), 455-463.
Yorke, M. (2006). Employability in higher education: What it is – what it is not. York: Higher
Education Academy.

24. THANK YOU