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EMOTIONAL
INTELLIGENCE
PROFESSIONAL PRACTICES (CS – 341)
MUHAMMAD HAROON
U N I V E R S I T Y O F G U J R AT L A H O R E S U B C A M P U S
INTELLIGENCE
The way to understand things.
Solving a problem.
Source of Intelligence is Knowledge and Skills.
Intelligence
Knowledge
+ Skills
• But this is not enough!
• When you interact with people, you need
“EMOTIONAL INTELLIGENCE”
IQ = Intelligent Quotient
EQ = Emotional Quotient
• Recognize Emotions
• Manage to control emotions
• When we grow in our career life…
• Toxic Influence. Impacts?
–On own personality
–Work Culture
–This thing differentiate between the progress
of organizations.
confidence
skill
emotions
COMPONENTS
• Self awareness
• Self-management
• Social awareness
• Relationship management
SELF-AWARENESS
• Your understanding of your strengths and
weaknesses, your motivation factors, and how & why
you respond to situations in a particular way.
• In short – Self awareness is understanding own
moods & emotions
SELF-MANAGEMENT
• It is how effectively we manage our own emotions, and
how well we control our responses to new or challenging
situations.
• Emotional self-control is the ability to
keep impulsive feelings and emotions under control.
• i.e.Think before act!
SOCIAL AWARENESS
• Under this context, EI is the ability to hear and understand
others' thoughts, feelings and concerns, even when partly
expressed or unspoken.
• It's being aware of others needs.
• It covers how we manage the emotions of others.
RELATIONSHIP MANAGEMENT
• Ability to apply emotional understanding in our dealings
with others.
• This is where emotional intelligence becomes most visible
to the people we deal with.
• It includes the ability to develop relationships, build trust
EQ AT WORK
• Emotional Intelligence can help you navigate the social
complexities of workspace in your office.
• In fact, many companies now view emotional intelligence
as being as important as technical ability and require EQ
testing before hiring.
EQ IN PHYSICAL HEALTH
• If you’re unable to manage your stress levels, it can lead to
serious health problems.
• Uncontrolled stress can raise blood pressure, suppress the
immune system, increase the risk of heart attack and
stroke, contribute to infertility, and speed up the aging
process.
• The first step to improving emotional intelligence is to
learn how to relieve stress.
RAISING EMOTIONAL INTELLIGENCE
IN OURSELVES
• All information to the brain comes through our senses,
and when this information is overwhelmingly stressful or
emotional.
• To improve your emotional intelligence—and your
decision-making abilities—you need to understand and
manage your emotions.
RAISING EMOTIONAL INTELLIGENCE
IN OURSELVES
• Emotional Intelligence is built by reducing stress, remaining
focused, and staying connected to yourself and others.
• In order to permanently change behaviour in ways that stand up
under pressure, you need to learn how to overcome stress in the
moment and stress in your relationships by remaining emotionally
aware.
• This means that you can’t simply read about emotional intelligence
in order to master it.
• You have to experience and practice the skills in your everyday life.
THANK YOU!

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Emotional intelligence

  • 1. EMOTIONAL INTELLIGENCE PROFESSIONAL PRACTICES (CS – 341) MUHAMMAD HAROON U N I V E R S I T Y O F G U J R AT L A H O R E S U B C A M P U S
  • 2. INTELLIGENCE The way to understand things. Solving a problem. Source of Intelligence is Knowledge and Skills. Intelligence Knowledge + Skills
  • 3. • But this is not enough! • When you interact with people, you need “EMOTIONAL INTELLIGENCE” IQ = Intelligent Quotient EQ = Emotional Quotient
  • 4. • Recognize Emotions • Manage to control emotions • When we grow in our career life… • Toxic Influence. Impacts? –On own personality –Work Culture –This thing differentiate between the progress of organizations. confidence skill emotions
  • 5. COMPONENTS • Self awareness • Self-management • Social awareness • Relationship management
  • 6. SELF-AWARENESS • Your understanding of your strengths and weaknesses, your motivation factors, and how & why you respond to situations in a particular way. • In short – Self awareness is understanding own moods & emotions
  • 7. SELF-MANAGEMENT • It is how effectively we manage our own emotions, and how well we control our responses to new or challenging situations. • Emotional self-control is the ability to keep impulsive feelings and emotions under control. • i.e.Think before act!
  • 8. SOCIAL AWARENESS • Under this context, EI is the ability to hear and understand others' thoughts, feelings and concerns, even when partly expressed or unspoken. • It's being aware of others needs. • It covers how we manage the emotions of others.
  • 9. RELATIONSHIP MANAGEMENT • Ability to apply emotional understanding in our dealings with others. • This is where emotional intelligence becomes most visible to the people we deal with. • It includes the ability to develop relationships, build trust
  • 10. EQ AT WORK • Emotional Intelligence can help you navigate the social complexities of workspace in your office. • In fact, many companies now view emotional intelligence as being as important as technical ability and require EQ testing before hiring.
  • 11. EQ IN PHYSICAL HEALTH • If you’re unable to manage your stress levels, it can lead to serious health problems. • Uncontrolled stress can raise blood pressure, suppress the immune system, increase the risk of heart attack and stroke, contribute to infertility, and speed up the aging process. • The first step to improving emotional intelligence is to learn how to relieve stress.
  • 12. RAISING EMOTIONAL INTELLIGENCE IN OURSELVES • All information to the brain comes through our senses, and when this information is overwhelmingly stressful or emotional. • To improve your emotional intelligence—and your decision-making abilities—you need to understand and manage your emotions.
  • 13. RAISING EMOTIONAL INTELLIGENCE IN OURSELVES • Emotional Intelligence is built by reducing stress, remaining focused, and staying connected to yourself and others. • In order to permanently change behaviour in ways that stand up under pressure, you need to learn how to overcome stress in the moment and stress in your relationships by remaining emotionally aware. • This means that you can’t simply read about emotional intelligence in order to master it. • You have to experience and practice the skills in your everyday life.