This document discusses emotional intelligence (EI), including its history and key aspects. EI was officially coined in 1990 and refers to one's ability to recognize and understand emotions and use this awareness to manage oneself and relationships. There are five domains of EI: self-awareness, self-management, social awareness, relationship management, and change catalyst. Research shows EI may matter more for success than IQ, as IQ predicts only 6% of job success while EI contributes to abilities like motivation, trust-building, and resilience, which are important for the workplace.

1. Emotional
Intelligence

2. Introduction
 Emotional Intelligence (EI): ‘ is your ability to
recognized and understand emotions and your skills
at using this awareness to manage yourself and
relationship with others.’

3. History
 The term is officially coined in 1990, by the
two of psychologists Salovey and Mayer.
 But it is not get popular, In 1995 Daniel
published his book on Emotional Intelligence.
 The book name was “Why it matter more then
IQ”.

4. Is EI is something new?
 No, it is always there but didn’t get prominent.
 Emotions is a complex state of human mind,
involving body changes of wide space
character such as breathing , pound heart,
sweating and etc.

5.  In 1995, numerous writer write books on EI,
They all have same point :
 1) Emotional intelligence exists.
 2) It is a factor in personal and professional
success.
 3) It can be improved.

6. What is Emotional Intelligence?
 According to Goleman EI is :
Understanding one’s own feeling , empathy for
the feeling of the other and regulation of
emotions in a way that enhance living.
 He said there are 5 domain of EI.

8.  There are two part of five domain
1. Personal Competence:
It is split into two components.
 Self awareness.
 Self Management

9. Why self management is important?
 Self-management is important because when
people are able to better managing their
emotions, they do better in life.
 The more people allow emotions to control
and direct their behavior, the worse they do in
life.

10. 1. Social component:
Social Awareness

11. Social Awareness
 Social awareness refers to how people handle
relationships and awareness of others’
feelings, needs, and concerns.
 It is the ability to recognize and appropriately
respond to the emotions and feelings of
others.

12. Why social awareness is important?
 Social awareness is very important for creating and
maintaining good working relationships with other
people.
 People high in social awareness can feel what other
people are feeling.
 People who are high in social awareness are able to
read non-verbal cues, read messages conveyed by facial
gestures, posture, eye movement, and body language.

13. IQ
 In 1940’s the psychologists were referring to ‘non
intellective’ as well as ‘ intellective ’element of
intelligence, by which they meant personal and social
factors.
 But it is noted that non intellective factor work in the
success.

14. Why it is important more then IQ.
 Some of the researches made on this EI and It is
noted that 20% of IQ is important but 80% of EI is
matter in the success.
80%
20%

16. EI Vs IQ
 Intelligence (IQ; Wechsler):
 “global capacity of the individual to act purposefully, to
think rationally, and to deal effectively with his
environment”
 2 key components:
 Ability to learn from experience
 Ability to adapt to the surrounding environment
 Essentially a cognitive competency
 reasoning, memory, comprehension

17. What do we know about IQ?
 Predicts school grades relatively well but it doesn’t
predict success in life
 Only predicts 6% of job success
 Culture-bound, Gender Bias, SES
 racial controversies

18. EI in the workspace
 EI is the key to success in the business world
 It provides
 the ability to bring people together and motivate them
 the trust required to build productive relationships
 the resilience to perform under pressure
 the courage to make decisions
 the strength to persevere through adversity

19. Thank you   