Emotional intelligence involves the ability to understand and manage emotions. It includes self-awareness of one's feelings and moods, managing emotions in socially appropriate ways, using emotions to motivate goal achievement, empathizing with others, and having strong social skills. Emotional intelligence can be measured through tests like the Bar-On EQ-i, MSCEIT, and ECI. It has branches involving perceiving, facilitating thought with, understanding, and regulating emotions. High emotional intelligence allows one to handle difficulties well, resolve conflicts, relax and energize, and increase creativity.

2. DEFINITION
• Emotional intelligence is the innate potential
to feel, use, communicate, recognize,
remember, describe, identify, learn from,
manage, understand and explain emotions-
S.Hein,2007

3. Types of emotional intelligence
• Self-awareness
self-awareness is a person’s ability to understand and be aware of their
feelings and moods. Self-awareness helps a person keep an eye on their
thought and emotions so they can better understand why they feel a
particular way.
• Managing emotions
managing emotions this skill helps people display their emotions in
socially appropriate ways. It helps one control anger, sadness, and fear.
• Motivation
motivation helps a person use their emotions to reach their goals. It helps
them hold back their impulses and delay gratification to reach these goals.

4. • Empathy
empathy is the ability to understand how a
person feels. It isdifferent from feeling sorry
for someone. It is feeling like “ walking in their
shoes”
• Social skills
social skills are dealing with others in social
situations. It is ability to carry on a
conversation and deal with other’s emotions.
It is being socially competent

5. Component of emotional
intelligence
• Emotional sensitivity
• Emotional memory
• Emotional processing ability
• Emotional learning ability

6. The ability of emotional
intelligence
• Take hardships in stride
• Smooth over differences
• Simultaneously relax and energize ourselves
• Become more creative

7. How to measure emotional
intelligence?
• Bar-on emotional quotient inventory
• Mayer-salovey-caruso emotional intelligence
test(MSCEIT)
• Emotional competence inventory(ECI)
• Work profile questionnaire
intelligence(WPQei)

8. The branches of emotional
intelligence
• Perception Appraisal and expression of
emotional
The ability to perceive emotion in oneself and others
as well as in objects, art , stories, music, and other
stimuli
• Emotional facilitation of thinking
The ability to generate, use and feel emotion as
necessary to communicate feelings or employ them
in other cognitive processes

9. • Understanding and analyzing emotional;
employing emotional knowledge
The ability to understand emotional
information, to understand how combine and
progress through relationship transitions ,and
to appreciate such emotional meanings.
• Reflective regulation of emotions to promote
emotional and intellectual growth
The ability to be open to feelings, and to
modulate them in oneself and others so as to
promote personal understanding and growth.

10. What are the MSCEIT Test?
• The Mayer-Salovey-Caruso Emotional
Intelligence Tests (MSCEIT's) are tests
designed to measure emotional intelligence
by directly assessing a person's capacity to
identify emotions in others, to use emotions
to facilitate thought, to understand emotional
meanings, and to know how to manage
emotions.

11. Skills of the Emotional Intelligence
• Manage stress
• Recognize and manage our emotions
• Communicate nonverbally
• Use humor and play in the relationship
• Resolve conflicts in the relationship