The Sultanate of Oman is experiencing an exciting period of economic and tourism growth. This requires enhanced vigilance to ensure the safety of the country for tourists as well as those seeking gainful employment. In partnership with SITA, the Royal Oman Police is implementing a new border control system that will provide comprehensive improvements on visas, entry-exit and data intelligence. The system delivers a layered approach to secure the border while providing the flexibility to adapt different rules based on risk-categorization of the travelers.

1. Oman eVisa/VIS
Project Overview
Passenger Terminal Expo 2015
Co-Presented by:
Lt. Col Abdullah Al Kalbani
Royal Oman Police
Project Director
Emad Muhanna
SITA
Program Director

2. Agenda
 ROP Vision for better management of the country’s
borders
 ROP key challenges faced
 Solutions provided by SITA
2 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

3. Introduction to SITA
A Global Leader with Local Knowledge & Presence
3 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

4. ROP Vision for
Border Security
4

5. eVisa Key Objectives
Including:
• Replace and enhance current system
• Enable users to apply, pay for and process visas online
• Automate visa process
• Interface with other Government Entities in support of visa processing and
security clearance process
• Enhance visa process by eliminating manual data entry, and perform pre-
validation of visa application
• Electronic library of all associated documents including applicant photograph
• Enable flexible enquiry and reporting capabilities
• Improved transparency on visa status to companies
5 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

6. VIS Key Objectives
Including:
• Integrated and interactive Advance Passenger Security Screening using
Advance Passenger Processing (APP) system.
• Integrated Entry / Exit System that processes all individuals that enter and
leave Oman through air, land and sea borders
• Capability to integrate with existing biometric and mainframe systems
• In-country event risk management
• Integrated information reporting by other government organizations (e.g.
Ministry of Manpower)
• A person centric database
6 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

7. ROP key
challenges faced
7

8. 2007 2.1M
2010 5.8M
2014 9.0M
MCT Passenger Volumes
8
| ROP eVisa/VIS Project Overview | Confidential | © SITA
2015
Growing national and foreign
resident population
As of April 2014
1.8M+ expatriates
= 44% of population

9. 28 Border
Control
Locations
Geography of Oman
creates significant
deployment, networking
and system monitoring
issues.
9 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
Land 14
Sea 8
Air 6
Total 28
Salalah (Air, Sea)Sarfait (Land)
Mazyouna (Land)
Sur (Sea)
Khasab (Air, Sea)
Alrub Al Khali (Land)
Hafeet (Land)
Wadi Saa (Land
Tibat (Land)
Wajajah (Land)
Wadi Al Jizzi (Land)
Khatmat Milaha (Land)
Shinas (Sea)
Sohar (Sea)
Muscat (Air x2, Sea)
Al Aswad (Land)
Rawdhah (Land)
Buraimi (Land)
Saara (Land)
Hamasa (Land)
Ras Al Hadd (Air)
Al Duqm (Sea)
Adam (Air)
Al Fahal (Sea)

10. New Infrastructure & Border Processes
Overall National Development impacting Air, land and Sea
10 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
Source: Oman Airports Management Company
eBorder
New Program for travellers to only be
processed at the arrival side of the Oman
or UAE land borders
New Seaport
New Border Process supporting the
new Master Plan for Sultan Qaboos
(Muscat) Seaport

11. Managing Stakeholders & Change
Multi-Stakeholder Engagement and Training Programs
11 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
Including

12. Solutions
provided by SITA
12

13. 1
2
3
Creating the New Border Mgmt System
Layered approach to border control
13 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
OMAN
SECURITY FACILITATION

14. New System Overview
Primary Focus on Creating an Integrated Solution
• eVisa
• APP/APIS
• Entry-Exit
• In-Country Events
• Interfaces to Other Departments
• Reporting (internal and Stakeholders)
• Visitor Information System
• Traveller Database
• Risk Assessment
14 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

15. eVisa
Solution Overview
• Online eligibility wizard, application and payments system for
traveller
• Enhanced transparency for companies to monitor status of employee
applications
• Flexible system to adapt to changing visa types and requirements
• Document management system to maintain supporting documents in
a readily accessible location
• Automated risk assessment tools and capabilities to focus Officers
on high value risk assessment
15 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

16. eVisa Eligibility Wizard – Jan 2015
Facilitating the Traveler Experience and Application
16 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

17. APP/APIS
Solution Overview
• Validates a traveller’s eligibility to travel to/from the Sultanate of Oman based
on airline collected information
• Risk assessment at time of ticket issuance against:
• National Watchlists and Risk Assessment
• National Passport and Travel Visa database
• APP is a Common Border Management
Solution, including:
• Australia
• New Zealand
• Qatar
• UAE
• Saudi Arabia
• South Africa
17 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
All Airlines
currently APP
certified

18. Entry Exit System
Solution Overview
• Supports multi-modal to cover all border control locations
• Air, Land and Sea Operations (online and offline)
• Integrated with all other Border Systems including
• APP/APIS and eVisa
• Risk Management (e.g. watchlists and risk profile)
• External systems for passports, ID cards and biometrics
• Enhanced Screen design
• New screens will enable the officer to read and evaluate the information being
displayed more efficiently than current system
• Bilingual for Arabic and English
• Comprehensive user management functions
18 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015

19. Entry Exit Process Flow
Three Primary Screens for Both Directions
19 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
Screens are for demonstration purpose only
`

20. Visitor Info System: Central Database
Two Key Elements: Identity & Event Management
20 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
Identity 1
=
Identity 2 Identity
Shared Document
Person 1 Person 2
Visa
Application
Border Car Hire
Hotel
Check In
Telecom
Property
Rental
In Country Events
VisitorInteraction
APIS@24h Check In

21. Infrastructure Rollout
Solution Overview
• 4 data centers
• 15+ Border Control
Locations
• 15+ Regional Offices
21 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
OMAN
• 50+ Embassies and
Consulates

22. 1
2
3
Mapping the Solution to the Vision
Delivering an Effective and Efficient Border System
1. eVisa
-Significant data from select individuals
22 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015
2. APP & APIS
-Biographic data from all air and
cruise passengers seeking to
travel to/from Oman
3. Entry/Exit & VIS
-Inspection at the border control
location
OMAN

23. Thank you!
Questions?
Emad Muhanna
Program Director
Government & Security Middle East
Emad.muhanna@sita.aero
Lt. Col Abdullah Al Kalbani
Royal Oman Police
Project Director
Abdullah.kalbani@rop.gov.om
23 | ROP eVisa/VIS Project Overview | Confidential | © SITA 2015