Frequent commuting between major cities should be getting easier, not harder. Our innovative door-to-door subscription will get you from home to the interstate office efficiently and without the usual hassles and pain points experienced on commercial airlines.

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WhatsApp Message

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Online Registration

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Book flight

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Check in - Kiosk

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Baggage scanning

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Check passport

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Onboarding

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Onboarding

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OnAir WiFi

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Use ATM

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Check in hotel

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Go shopping

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Enjoy your holiday conference

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Insert
image here
Rafi Katanasho
APAC CTO - Dynatrace
rafi.katanasho@dynatrace.com
@rkatanasho
au.linkedin.com/in/rafikatanasho

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Waiting for www.surfair.com…

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Using different air travel Queues at airports Massive delays for chekcing in
Lost luggage
Unhappy customers venting on
social
Ultimately impacting brand, loyalty
and customer satisfaction

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Poor application performance is bad for business
Company lost $150 million due to IT outage

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My Dad

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Digital mastery is wizardry
Cool… Crap…
mmm…um
….eh…..
24,000 Different Android
Versions up 28%
3rd party components on
websites up 22%
Amazon releases new
software every 11.1 secs
1.6 million transactions a day
200,000 lines of code
7000 servers
0.5 sec increase in response
time costs 11% in revenue
@rkatanasho | @dynatrace
China Singles Day 68%
mobile
Cloud and Microservices
emerge as a new normal
26 Billion IoT
By 2020

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Anatomy of dynamic environments
https://www.dynatrace.com/

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820 Billion

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Network Problem

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A better way
Self-service for all
Automated monitoring
User experience is everything
More time innovating, not monitoring

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50 percent of all analytical
interactions will be delivered via
artificial intelligence, and many of
the insights will be gleaned
through verbal interactions.

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Meet DAVIS

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Customise it the way you want it.
ChatOpsProactive Dashboards VoiceOps

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Optimize customer
experience
Modernize
operations
Accelerate
innovation
Master the digital transformation

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Trusted by 8,000 customers
# of customer
reported incidents is
now negligible
Response times
improved 43x
Dynatrace changed
our culture
Test cycle times
reduced by 4x
MTTR in
minutes vs.
days
Constantly innovating.
7 years a leader in Gartner MQ for APM

32. DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Rafi Katanasho, Dynatrace at
the 2017 SITA Air Transport IT Summit, Brussels.
2017 Air Transport IT Summit