The document discusses various aspects of e-commerce and e-governance. It defines e-commerce as the buying and selling of goods and services over the internet and other computer networks. It describes how e-commerce has evolved over time from EDI and EFT to modern online transactions. The document also discusses different models of e-commerce including B2B, B2C, C2B and C2C. Additionally, it covers the concepts of e-governance and how government uses technology for interacting with citizens and businesses as well as for internal operations.

1. TO
OUR PRESENTATION

2. E-Commerce
E-Mail
E-Library
E-Governance &
Taxation

3. JOVIAL

6.  E-commerce consists of the buying and
selling of products or services over electronic
systems such as the Internet and other
computer networks.
 Electronic commerce commonly known as e-
commerce or e Commerce.
DISTRIBUTORS
SUPPLIERS
CUSTOMERS
PARTNERS
Finance and
Management
Manufacturing
and Production
R&D and
Engineering
Procurement
Distribution
Supply Chain
Logistics
Marketing
Advertising
Sales
Customer Care
Inward Focused
Core Business
Process and
Applications
Internet/Intranet/Extranet
DISTRIBUTORS
SUPPLIERS
CUSTOMERS
PARTNERS
Finance and
Management
Manufacturing
and Production
R&D and
Engineering
Procurement
Distribution
Supply Chain
Logistics
Marketing
Advertising
Sales
Customer Care
Inward Focused
Core Business
Process and
Applications
Internet/Intranet/Extranet

7.  Electronic commerce was identified as the
facilitation of commercial transactions
electronically, using technology such as
Electronic Data Interchange (EDI) and
Electronic Funds Transfer (EFT).
 What is EDI?
 What is EFT?

8.  EDI is the structured
transmission of data
between organizations
by electronic means. It
is used to transfer
electronic documents
or business data from
one computer system
to another computer
system.
 EFT is the electronic
exchange or transfer of
money from one
account to another.

9.  The growth and acceptance of credit
cards, automated teller machines (ATM)
and telephone banking in the 1980s were
also forms of electronic commerce.
 Another form of E-Commerce was the
airline reservation system, for example
Sabre in the USA and Travicom in the UK.

10.  By the end of 2000, many European and
American business companies offered their
services through the World Wide Web.
 Since then people began to associate a
word “E-Commerce" with the ability of
purchasing various goods through the
Internet using secure protocols and
electronic payment services.

12.  Faster buying/selling procedure, as well
as easy to find products.
 Low operational costs and better quality
of services.
 Easy to start and manage a business.
 No need of physical company set-ups.
 Customers can easily select products from
different providers without moving around
physically.

13.  There is no guarantee
of product quality.
 There are many
hackers who look for
opportunities, and
thus an ecommerce
site, service, payment
gateways, all are
always prone to
attack.

14. B2B (Business-to-Business)
B2C (Business-to-Consumer)
C2B (Consumer-to-Business)
C2C (Consumer-to-Consumer)

15.  B2B can be open to all
interested parties or
limited to specific,
pre-qualified
participants (private
electronic market).
 Companies doing
business with each
other such as
manufacturers selling
to distributors and
wholesalers selling to
retailers.

16.  Businesses selling to the general public typically
through catalogs utilizing shopping cart software.
 B2C is the indirect trade between the company
and consumers.
 It provides direct selling through online.
 If you want to sell goods and services to
customer so that anybody can purchase any
products directly from supplier’s website.

17.  A consumer posts his project with a set
budget online and within hours companies
review the consumer's requirements and
bid on the project.
 The consumer reviews the bids and
selects the company that will complete
the project.
 C2B empowers consumers around the
world by providing the meeting ground
and platform for such transactions.

18.  It facilitates the online transaction of goods or
services between two people.
 Though there is no visible intermediary
involved but the parties cannot carry out the
transactions without the platform which is
provided by the online market maker such as
eBay.

19.  An individual purchases a book on the
Internet.
 A government employee reserves a hotel
room over the Internet.
 A business buys office supplies on-line or
through an electronic auction.
 A manufacturing plant orders electronic
components from another plant within the
company using the company's intranet.

23. E-mail is short for electronic mail
E-mail environments are set up
similar to a memo format

24.  E-mail allows you to create a
message on a computer and send
it via the Internet to another
Internet user or groups of users.
The message may be sent along
with attached computer files
such as documents, spreadsheets,
or graphics. Messages can also be
forwarded or copied to other
users. One major advantage of e-
mail is the ability to instantly
reply to any message the user
receives.

25.  There is a huge variety of email service providers
available. You may choose to use the e-mail
services of your ISP, or you may choose a web
based email service like Gmail, Hotmail, or
Yahoo. A great school friendly e-mail service is
Gaggle.
 Research and test them out. Your e-mail needs
are as individual as you!

26. FROM: Who is sending the message
TO:
CC:
BCC:
Who the message is going to
CC is a courtesy copy (the TO is aware
of CC)
BCC is a blind courtesy copy (the TO is
unaware of the BCC)
SUBJ: What the message is about

27. Advantages
Speed
Faster than postal service (snail mail)
Cost
Usually free and provided by your
Internet Service Provider (ISP)
Convenient
E-mail can be composed and sent separately
Transfer Files
Can send and receive files via e-mail

28. Disadvantage
• Security
Do not use when security is an issue.
Remember, anyone can read your e-mail.
• Viruses
Viruses are often sent via e-mail attachments.

29. Reply—respond quickly to an e-mail
message with the original message
included
Forward—send the entire e-mail
message to others
Print—create a hard copy of the e-
mail
Save—keep a copy for later review
Delete—remove the message from
your inbox
***e-mails are forever, they are
never truly gone, a copy resides on

30. Keep messages brief and to the
point.
Always include a subject.
Focus on one subject per message.
Include your signature at the
bottom when communicating with
people who may not know you.
Never write in all CAPS. This gives
the reader the impression that you
are SHOUTING at them.

31. Be professional and careful of what
you say about others. Remember e-
mail is easily forwarded.
Don't pass bad news through e-mail.
Don't be too quick to press SEND.
Always proof your message.
Remember that your e-mail is a
reflection of you.
Do not respond to an e-mail when
you are angry.

33. While using the E-Library
students can access videos, e-
Books, full articles from
newspapers, magazines, and
journals. They can also access
audio files, graphics, and much
more. Publications are updated
promptly while thousands of
new images are added daily.

34. eLibrary is an amazing resource
for school research and
development. There are many
resources to be utilized such as
reference searches,
time ranges, and publications
which will all be covered in this
PowerPoint.

35. After choosing a topic to
research, all you have to do is
type your topic into the search
bar and check the boxes of the
resources you’d like.

39. Search within
Results

41. DevelopedbyMETCET e- Governance
Download MARC
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42. E-Library also offers a reference tab at
the top of the page so students may
search items such as dictionaries,
almanacs, and atlas’.

43. There’s also a publications tab which can be
used to search the 2618 different publications
that eLibrary has to offer. For example, you
could search for Time Magazine and every
issue since 2000 would appear.

44. There is also a help button located in
the upper right hand corner if any
questions arise when navigating the
eLibrary website.

45. eLibrary is an amazing resource with
lot’s of tools to offer. I hope that this
PowerPoint is helpful in navigating the
eLibrary website. Thanks!

46. Introduction to
e-Governance
e- Governance

47. DevelopedbyMETCET e- Governance
 Governance is the exercise of economic, political and
administrative authority to manage a country’s affair at all levels.
 The concept of governance focuses on institutions and processes.

48. DevelopedbyMETCET e- Governance
 It is the use of range of modern Information and Technologies
such as Internet, Local Area Networks, mobiles etc by government
to improve effectiveness, efficiency, service delivery and to
promote democracy.
 E-governance is application of ICT for interaction among
government, citizens and businesses as well as in internal
government operations to simply and improve the governance.
e-Governance Components

49. DevelopedbyMETCET e- Governance
 Information and regulatory systems (availability and
dissemination)
 Interaction- Static and Dynamic Information (Citizen to
department and vice versa)
 Notification
 Transaction- Responsive information (Pull- Push strategy-
Citizen to department and vice versa)
What is e- Governance?

50. DevelopedbyMETCET e- Governance
 The civil and political conduct of government, including service
provision, using information and communication technologies.
e- Governance Components
GovernmentGovernment GovernmentGovernment
Transactions
CitizensCitizens
e-Gov solution

51. DevelopedbyMETCET e- Governance
 Government to Citizen (G2C) initiatives
 Government to Business (G2B) initiatives
 Government to Government (G2G) initiatives
e- Governance Initiatives

52. DevelopedbyMETCET e- Governance
Government to Citizen (G2C) initiatives
 Communication link between a government and private
individuals or residents.
 Takes place through Information Communication
Technologies (or ICTs), but can also include direct mail and
media campaigns.
 G2C can take place at the federal, state and local levels.
e- Governance Initiatives

53. DevelopedbyMETCET e- Governance
Government to Citizen (G2C) initiatives
 Computerisation of Land Records (Department of Land
Resources, Government of India)
 Bhoomi Project in Karnataka : Online Delivery of Land
Records
 Gyandoot (Madhya Pradesh)
 Project FRIENDS (Kerala)
(Fast, Reliable, Instant, Efficient Network for the
Disbursement of Services)
 e-Mitra Project (Rajasthan)
 eSeva (Andhra Pradesh)
e- Governance Initiatives

54. DevelopedbyMETCET e- Governance
Government to Business (G2B) initiatives
 Encompasses all activities of government which impinge
upon business organizations.
 Includes registrations under different statutes, licenses
under different laws and exchange of information between
government and business.

55. DevelopedbyMETCET e- Governance
Government to Business (G2B) initiatives
 The objective of bringing these activities under e-
Governance is
• To provide a congenial legal environment to business
• Expedite various processes
• Provide relevant information to business
e- Governance Initiatives

56. DevelopedbyMETCET e- Governance
Government to Government (G2G) initiatives
 The electronic sharing of data and/or information systems
between government agencies, departments or
organizations.
 The goal of G2G is to support e-government initiatives by
improving communication, data access and data sharing.
 G2G initiatives help in making the internal government
processes more efficient.
 Many a time G2c and G2b processes necessitate the
improvements in G2G processes.
e- Governance Initiatives

57. DevelopedbyMETCET e- Governancee- Governance?

58.  Electronic commerce has the potential to be
one of the great economic developments of
the 21st Century.
 The information and communication
technologies which underlie this new way of
doing business open up
 opportunities to improve global quality of
life and economic well being. Electronic
commerce has the potential to spur
 growth and employment in industrialised,
emerging and developing countries

59.  Neutrality
 Efficiency
 Certainty and simplicity
 Effectiveness and Fairness
 Flexibility

60.  Taxpayer service
 Tax administration, identification and
information needs
 Tax collection and control
 Consumption taxes
 International tax arrangements and co-
operation